81 Customer Centric Approach jobs in Doha
Manager Customer Experience
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
**About the Role**
Manage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service levels to all customer airlines and stake holders. To continuously seek productivity improvements, and capitalize on additional revenue generation opportunities, by innovating optional services for airline operators, in order to enhance the profitability of the organization and to keep ahead of the competition.
**Responsibilities**
- s a member of the senior management team provides significant contribution in the identification and development of strategic plans to improve terminal operational performance.
- Continuously drives improvements of functions performed by terminal operations team includes not limited to check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, to position QAS as an innovative, best practice ground handling agent.
- Delivers key strategic projects link that will benefit our business, our people and our stakeholders.
- Plans and adapts the operational implementation in terminal operations based on the analysis and real time environment.
- Creates a strategic plan for terminal that can effectively forecast and plan to provide scenarios, identify risks, opportunities for the operation.
- Plan, direct and control all aspects of Check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy daily operations and outputs.
- Looks for opportunities to improve processes and activities by using/leveraging business technologies and other resources to improve productivity in order to meet the requirement for handling all QAS customer airlines flights.
- Provides oversight of implementation and direction for effective use of business technologies and other resources.
- To coordinate with other QAS/QR departments as well as coordinates with customer facing departments (General Aviation), Baggage and Transport, Trolley Management, Lounge, Porters/PAM, Check-in, Boarding, Transfer Desk, Arrivals) to deliver continuous improvements in customer contact processes and service style in order to eliminate/reduce negative customer feedback, contribute to revenue growth, cost effectiveness and profitability.
- Ensure effective planning and utilization of QAS resources - manpower, equipment and facilities within QAS handled operations sections to fulfil the handling requirement of the Terminal operations portfolio.
- Oversees safety and security spot check on QAS resources - manpower, equipment and facilities as well as passenger terminal facilities, which are utilized by QAS for daily operations.
- Develops a reporting culture within the team of Managers, Supervisor and ensuring safety and performance investigations are complete, accurate and done in a timely manner
- Report to QAS senior management on irregular airport operations, in advance when possible and as soon as the situation arises.
- Manage the contracts and contractual staff requirements and review Standard Operating Procedures (SOPs) on a regular basis and adopt necessary changes for smooth operations in the passenger terminal.
- Directly manage through reviewing, approving, monitoring and improving the terminal Operations to deliver scope of services.
- Create and sustain single point of contact relationship for customs, other Airlines and governmental agencies if requires.
- Establish measurable Key Performance Indicators (KPls) for Line Managers, Duty Managers, Duty Officers and Supervisors in accordance to guidelines and standard of company's operational and financial objectives.
- To lead the Terminal Management Team including Trolley, Customer Care and porterage services ensure that they are completely aware of their responsibilities while on shift and perform competently.
- Provides creative approaches to extraordinary problems and challenges, including flight delays, cancellations, IT system failures, power failures, weather conditions in order to maintain excellence in all operational areas.
- Perform other department duties related to his/her position as directed by the Head of the Department
Qualifications
About you
Essential
- Bachelor’s Degree or Equivalent
- Minimum 8 years of job-related experience
- Experience in an Airport managerial position
Preferred
- Experience in Customer Services position/ Terminal Operations.
- Managing Budgets experience
- Managing project implementation experience
- Managing large workforce experience
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and
Manage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service levels to all customer airlines and stake holders. To continuously seek productivity improvements, and capitalize on additional revenue generation opportunities, by innovating optional services for airline operators, in order to enhance the profitability of the organization and to keep ahead of the competition.
**Responsibilities**
- s a member of the senior management team provides significant contribution in the identification and development of strategic plans to improve terminal operational performance.
- Continuously drives improvements of functions performed by terminal operations team includes not limited to check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, to position QAS as an innovative, best practice ground handling agent.
- Delivers key strategic projects link that will benefit our business, our people and our stakeholders.
- Plans and adapts the operational implementation in terminal operations based on the analysis and real time environment.
- Creates a strategic plan for terminal that can effectively forecast and plan to provide scenarios, identify risks, opportunities for the operation.
- Plan, direct and control all aspects of Check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy daily operations and outputs.
- Looks for opportunities to improve processes and activities by using/leveraging business technologies and other resources to improve productivity in order to meet the requirement for handling all QAS customer airlines flights.
- Provides oversight of implementation and direction for effective use of business technologies and other resources.
- To coordinate with other QAS/QR departments as well as coordinates with customer facing departments (General Aviation), Baggage and Transport, Trolley Management, Lounge, Porters/PAM, Check-in, Boarding, Transfer Desk, Arrivals) to deliver continuous improvements in customer contact processes and service style in order to eliminate/reduce negative customer feedback, contribute to revenue growth, cost effectiveness and profitability.
- Ensure effective planning and utilization of QAS resources - manpower, equipment and facilities within QAS handled operations sections to fulfil the handling requirement of the Terminal operations portfolio.
- Oversees safety and security spot check on QAS resources - manpower, equipment and facilities as well as passenger terminal facilities, which are utilized by QAS for daily operations.
- Develops a reporting culture within the team of Managers, Supervisor and ensuring safety and performance investigations are complete, accurate and done in a timely manner
- Report to QAS senior management on irregular airport operations, in advance when possible and as soon as the situation arises.
- Manage the contracts and contractual staff requirements and review Standard Operating Procedures (SOPs) on a regular basis and adopt necessary changes for smooth operations in the passenger terminal.
- Directly manage through reviewing, approving, monitoring and improving the terminal Operations to deliver scope of services.
- Create and sustain single point of contact relationship for customs, other Airlines and governmental agencies if requires.
- Establish measurable Key Performance Indicators (KPls) for Line Managers, Duty Managers, Duty Officers and Supervisors in accordance to guidelines and standard of company's operational and financial objectives.
- To lead the Terminal Management Team including Trolley, Customer Care and porterage services ensure that they are completely aware of their responsibilities while on shift and perform competently.
- Provides creative approaches to extraordinary problems and challenges, including flight delays, cancellations, IT system failures, power failures, weather conditions in order to maintain excellence in all operational areas.
- Perform other department duties related to his/her position as directed by the Head of the Department
Qualifications
About you
Essential
- Bachelor’s Degree or Equivalent
- Minimum 8 years of job-related experience
- Experience in an Airport managerial position
Preferred
- Experience in Customer Services position/ Terminal Operations.
- Managing Budgets experience
- Managing project implementation experience
- Managing large workforce experience
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and
This advertiser has chosen not to accept applicants from your region.
0
Customer Experience- Customer Services Agent German
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
**About the role**:
We are looking for Customer Services Agent - German Speaker, with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar.
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities.
Key accountabilities will include:
- Maintain and generate reports as required
- Sell, up-sell and cross-sell Qatar Airways products and services to the customer
- Complete fraud prevention checks
- Make outbound calls to customers to provide information as and when it is required
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
**About you**:
- High School Qualification with 1 year of customer service experience
- Having completed IATA or airline Basic Tariff course is preferred.
- Excellent written and spoken English
- Bilingual - fluent in English and German language
- Interactive, customer service oriented with warm, cheerful and expressive personality.
- Customer focused and always drives customer satisfaction when responding to customer enquiries and calls.
- Flexible to work on shifts
**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
We are looking for Customer Services Agent - German Speaker, with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar.
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities.
Key accountabilities will include:
- Maintain and generate reports as required
- Sell, up-sell and cross-sell Qatar Airways products and services to the customer
- Complete fraud prevention checks
- Make outbound calls to customers to provide information as and when it is required
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
**About you**:
- High School Qualification with 1 year of customer service experience
- Having completed IATA or airline Basic Tariff course is preferred.
- Excellent written and spoken English
- Bilingual - fluent in English and German language
- Interactive, customer service oriented with warm, cheerful and expressive personality.
- Customer focused and always drives customer satisfaction when responding to customer enquiries and calls.
- Flexible to work on shifts
**About Qatar Airways Group**:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
This advertiser has chosen not to accept applicants from your region.
1
Head of Customer Experience & Wellbeing
Doha, Doha
Confidential
Posted today
Job Viewed
Job Description
Objective:
The Head of Customer Experience and Wellness is responsible for overseeing customer experience, customer service, and marketing and communications operations to ensure alignment with organization’s strategic objectives. This role ensures the continuous improvement of customer journeys, effective communication strategies, and implementation of innovative service solutions to improve member satisfaction
Roles & Responsibilities:
- Oversee the development and implementation of customer experience strategies, including customer segmentation, journey mapping, and continuous customer feedback measurement, to enhance overall customer satisfaction
- Drive the development and enhancement of innovative services and products (e.g., wellness programs, discount programs) by collaborating with relevant departments, engaging with customers, and working with external providers and stakeholders to align offerings with customer needs
- Supervise the optimization of customer-facing processes by leveraging new technologies and innovations to improve efficiency and experience
- Ensure efficient operations of customer service channels, including the call center and digital portals, to resolve inquiries, complaints, and cases promptly
- Oversee the evaluation of customer interactions and complaints, ensuring trends and bottlenecks are identified and actionable insights are generated to drive continuous improvement
- Direct the development and execution of marketing and communication campaigns, ensuring alignment with organization's strategic goals and effective engagement with target audiences
- Oversee the management of organization's social media platforms and external communication activities, ensuring consistent messaging and a positive brand image
- Ensure that the relevant teams review and evaluate the performance of marketing campaigns and customer interactions
- Share and refine customer experience and wellness strategies with senior management, leveraging data-driven insights
- Collaborate with the Technology team to integrate innovative technologies into customer service operations and product offerings
- Build and nurture strong relationships with key external stakeholders, including media outlets, marketing agencies, and regulatory bodies, to enhance organization's visibility and reputation
- Create a customer-centric culture by promoting the importance of customer experience across all levels of the organization and embedding customer focus in decision-making processes
- Lead, mentor, and develop the customer experience, customer service, and marketing teams, ensuring alignment with GRSIA’s goals and fostering professional growth
- Foster collaboration between the customer experience, customer service, and marketing teams to ensure a seamless and unified approach to service delivery
- Ensure compliance with regulatory standards in all customer-facing and marketing activities, maintaining alignment with pension laws and policies
- Prepare and present regular reports to senior management on customer satisfaction, marketing performance, and service efficiency
Qualifications & Experience
- Bachelor’s degree in Business Administration, Marketing, Arts, Innovation Management, or a related field
- Master’s degree in a relevant discipline is preferred
- Minimum of 15 years of experience in customer experience management, wellness program development, or related areas, with a minimum of 8 years in a senior leadership role
- Proven track record in designing and implementing customer experience strategies within a public sector or similar environment
- Experience in managing multidisciplinary teams and collaborating with external partners to achieve strategic goals
This advertiser has chosen not to accept applicants from your region.
2
Head of Customer Experience & Wellbeing
Doha, Doha
Confidential
Posted 9 days ago
Job Viewed
Job Description
Objective: The Head of Customer Experience and Wellness is responsible for overseeing customer experience, customer service, and marketing and communications operations to ensure alignment with organization’s strategic objectives. This role ensures the continuous improvement of customer journeys, effective communication strategies, and implementation of innovative service solutions to improve member satisfaction Roles & Responsibilities: Oversee the development and implementation of customer experience strategies, including customer segmentation, journey mapping, and continuous customer feedback measurement, to enhance overall customer satisfaction Drive the development and enhancement of innovative services and products (e.g., wellness programs, discount programs) by collaborating with relevant departments, engaging with customers, and working with external providers and stakeholders to align offerings with customer needs Supervise the optimization of customer-facing processes by leveraging new technologies and innovations to improve efficiency and experience Ensure efficient operations of customer service channels, including the call center and digital portals, to resolve inquiries, complaints, and cases promptly Oversee the evaluation of customer interactions and complaints, ensuring trends and bottlenecks are identified and actionable insights are generated to drive continuous improvement Direct the development and execution of marketing and communication campaigns, ensuring alignment with organization's strategic goals and effective engagement with target audiences Oversee the management of organization's social media platforms and external communication activities, ensuring consistent messaging and a positive brand image Ensure that the relevant teams review and evaluate the performance of marketing campaigns and customer interactions Share and refine customer experience and wellness strategies with senior management, leveraging data-driven insights Collaborate with the Technology team to integrate innovative technologies into customer service operations and product offerings Build and nurture strong relationships with key external stakeholders, including media outlets, marketing agencies, and regulatory bodies, to enhance organization's visibility and reputation Create a customer-centric culture by promoting the importance of customer experience across all levels of the organization and embedding customer focus in decision-making processes Lead, mentor, and develop the customer experience, customer service, and marketing teams, ensuring alignment with GRSIA’s goals and fostering professional growth Foster collaboration between the customer experience, customer service, and marketing teams to ensure a seamless and unified approach to service delivery Ensure compliance with regulatory standards in all customer-facing and marketing activities, maintaining alignment with pension laws and policies Prepare and present regular reports to senior management on customer satisfaction, marketing performance, and service efficiency Qualifications & Experience Bachelor’s degree in Business Administration, Marketing, Arts, Innovation Management, or a related field Master’s degree in a relevant discipline is preferred Minimum of 15 years of experience in customer experience management, wellness program development, or related areas, with a minimum of 8 years in a senior leadership role Proven track record in designing and implementing customer experience strategies within a public sector or similar environment Experience in managing multidisciplinary teams and collaborating with external partners to achieve strategic goals
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#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Customer Experience - Hia Lounges Recruitment
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
**Begin your journey with us.**
**Join our award-winning Customer Experience team.**
As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA).
We are in search of highly motivated individuals with Culinary / Food & Beverage / Customer Service/ Hospitality / Support Services background to fill multiple roles within Customer Experience Division - Hub Lounges & Al Maha Services.
Join us and start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
Our open positions include:
Culinary
- Kitchen Steward
- 2nd Commis Chef
- 1st Commis Chef
- Demi Chef De Partie
- Chef De Partie
Food & Beverage / Hospitality
- Bar Attendant
- Food and Beverage Attendant
- Lounge Attendant Front of House
- Spa Therapist
- Senior Food and Beverage Attendant
- Senior Lounge Attendant Front of House
Support Services & Others
- Junior Store Keeper
- Store Keeper
- Lounge Supervisor
- Support Services Supervisor
Al Maha Services
- Hostess - Al Maha Services (Meet & Assist)
- Sales agent - Al Maha Services (Meet & Assist)
**Qualifications**:
To be successful in these roles, you will have the following:
- High School Diploma or Trade/Vocational qualification in Hospitality Management/Customer Care/Culinary Arts
- Experience working in a 5-star hotel, cruise ship or airport lounge is an asset
- Fluent in written and spoken English (ability to speak another language is an asset)
- People focused and have experience in working for a multinational team.
- Willingness to relocate to Doha, Qatar.
- Well-developed social skills and have high level of versatility and flexibility to meet the varied needs and expectations of customers.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
**Join our award-winning Customer Experience team.**
As the market conditions are improving and our network is growing, we are looking to grow our Customer Experience team based in the state-of-the-art global hub, Hamad International Airport (HIA).
We are in search of highly motivated individuals with Culinary / Food & Beverage / Customer Service/ Hospitality / Support Services background to fill multiple roles within Customer Experience Division - Hub Lounges & Al Maha Services.
Join us and start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
Our open positions include:
Culinary
- Kitchen Steward
- 2nd Commis Chef
- 1st Commis Chef
- Demi Chef De Partie
- Chef De Partie
Food & Beverage / Hospitality
- Bar Attendant
- Food and Beverage Attendant
- Lounge Attendant Front of House
- Spa Therapist
- Senior Food and Beverage Attendant
- Senior Lounge Attendant Front of House
Support Services & Others
- Junior Store Keeper
- Store Keeper
- Lounge Supervisor
- Support Services Supervisor
Al Maha Services
- Hostess - Al Maha Services (Meet & Assist)
- Sales agent - Al Maha Services (Meet & Assist)
**Qualifications**:
To be successful in these roles, you will have the following:
- High School Diploma or Trade/Vocational qualification in Hospitality Management/Customer Care/Culinary Arts
- Experience working in a 5-star hotel, cruise ship or airport lounge is an asset
- Fluent in written and spoken English (ability to speak another language is an asset)
- People focused and have experience in working for a multinational team.
- Willingness to relocate to Doha, Qatar.
- Well-developed social skills and have high level of versatility and flexibility to meet the varied needs and expectations of customers.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
This advertiser has chosen not to accept applicants from your region.
4
Customer Experience - Cabin Crew Recruitment
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
Begin your journey with us.
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
This advertiser has chosen not to accept applicants from your region.
5
Customer Experience - Cabin Crew Recruitment
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
Begin your journey with us.
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
This advertiser has chosen not to accept applicants from your region.
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6
Customer Experience - Cabin Crew Recruitment
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
Begin your journey with us.
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
This advertiser has chosen not to accept applicants from your region.
7
Customer Experience - Cabin Crew Recruitment
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
Begin your journey with us.
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
This advertiser has chosen not to accept applicants from your region.
8
Customer Experience - Cabin Crew Recruitment
Doha, Doha
Qatar Airways
Posted today
Job Viewed
Job Description
Begin your journey with us.
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
Join our award-winning Cabin Crew team.
As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways’ Ambassadors to the world.
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
As you work with Qatar Airways, you can take comfort knowing that you are flying with the only airline in the world that has, together with its state-of-the-art global hub Hamad International Airport, achieved four 5-Star Skytrax ratings - including the prestigious 5-Star Airline Rating, 5-Star Airport Rating, 5-Star COVID-19 Airline Safety Rating and 5-Star COVID-19 Airport Safety Rating.
We have always been a leader in the industry and have adapted since the beginning of pandemic becoming the biggest global carrier, whilst continuing to redefine our levels of safety, comfort and service throughout our onboard experience.
Start writing your own story with Qatar Airways, an airline that has never stopped flying and remained resilient throughout the pandemic.
**Qualifications**:
To be successful in this role, you will have the following:
- Minimum age: 21 years
- Minimum arm reach: 212 cm (on tip toes)
- Minimum education: high school education
- Fluent in written and spoken English (ability to speak another language is an asset)
- Excellent health and fitness
- Willingness to relocate to Doha, Qatar
- Outgoing personality with good interpersonal skills and the ability to work with a multinational team
- Passion for service
You will also excel in a fast-paced, team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply
This advertiser has chosen not to accept applicants from your region.
9