62 Customer Engagement jobs in Qatar

IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity.

A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City, the Academy is supported with fully equipped dance, music and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID with a committed team of professionals maintains quality courses that meet international standards and certifications.

Join us as a Client Relations Associate. This role is responsible for lead generation via the process of identifying and cultivating potential customers for the profitability of the business. The role is responsible for managing new and existing clients by providing quality and consistent customer service at all times.

Requirements:

1. Graduate of any bachelor’s degree (preferably Marketing or Business) or equivalent.
2. Minimum of two (2) to three (3) years of experience in the same or related position (with supervisory experience a plus).
3. Background in corporate sales, business development and developing/executing marketing campaigns to name a few.

What is in store for you:

1. Career Growth (Entry Level – Director’s Level)
2. Tax Free Remuneration
3. Value-added Benefits (Accommodation, Transportation, Air Ticket, Visa and many more)
4. Exposure to diverse culture and nationalities

If you share the same passion as us, then come and join our team!

You may send your CV and portfolio to

(Qualified candidates will be contacted by the IAID HR Team)

IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride, and positivity.

A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride in being a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City, the Academy is supported with fully equipped dance, music, and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID, with a committed team of professionals, maintains quality courses that meet international standards and certifications.

Join us as a Client Relations Associate . This role is responsible for lead generation through the process of identifying and cultivating potential customers to enhance business profitability. The role also involves managing new and existing clients by providing quality and consistent customer service at all times.

Requirements:

• Graduate of any bachelor’s degree (preferably in Marketing or Business) or equivalent.
• Minimum of two (2) to three (3) years of experience in the same or a related position (supervisory experience is a plus).
• Background in corporate sales, business development, and developing/executing marketing campaigns.

What is in store for you:

• Career growth opportunities (Entry Level to Director’s Level)
• Tax-free remuneration
• Value-added benefits (Accommodation, Transportation, Air Ticket, Visa, and more)
• Exposure to diverse cultures and nationalities

If you share the same passion as us, then come and join our team!

You may send your CV and portfolio to

(Qualified candidates will be contacted by the IAID HR Team)

About Wedded Wonderland: Wedded Wonderland is the premier destination for all things luxury weddings. From inspiring real weddings and the latest bridal fashion to expert advice and planning tools, we are dedicated to helping couples create their dream day. We are a dynamic, innovative brand passionate about celebrating love and beauty, and we're looking for an enthusiastic individual to bring our brand to life in person.

The Opportunity: We are seeking a vibrant and charismatic Brand Engagement Specialist to be the face of Wedded Wonderland at key events, parties, and activities. This role is perfect for someone who loves to connect with people, embodies the elegance and excitement of the wedding world, and is passionate about representing a leading lifestyle brand. You will be instrumental in creating memorable interactions and driving brand awareness among our target audience.

Key Responsibilities:

• Brand Representation: Enthusiastically represent the Wedded Wonderland brand at various events, including wedding expos, bridal fairs, partner launch parties, exclusive VIP gatherings, and industry networking events.
  

• Engagement & Interaction: Actively engage with attendees, potential clients, partners, and media representatives, sharing information about Wedded Wonderland's offerings, content, and unique value proposition.
  

• Networking: Build and nurture relationships with event organizers, vendors, industry professionals, and prospective clientele.
  

• Content Collaboration: Assist in the capture of live content (photos/videos) for social media and marketing use, ensuring brand aesthetics and messaging are maintained.
  

• Feedback & Reporting: Provide valuable feedback on event success, audience engagement, and emerging trends to the marketing and content teams.
  

• Product/Service Knowledge: Maintain a deep understanding of Wedded Wonderland's online platform, services, and content pillars to answer queries effectively.
  

• Promotional Support: Distribute promotional materials (e.g., brochures, merchandise) and assist with lead generation activities during events.
  

• Travel: You’ll have the opportunity to travel, allowing you to represent Wedded Wonderland across high-profile events across various key locations.
  

Who You Are:

• A natural connector with exceptional interpersonal and communication skills.
  

• Energetic, approachable, and possessing a positive, professional demeanor.
  

• Passionate about the wedding industry, luxury lifestyle, and digital content.
  

• Highly organized and able to manage multiple interactions in a fast-paced environment.
  

• Self-motivated with a strong sense of initiative and a proactive approach.
  

• Flexible with working hours, as events may occur on evenings and weekends.
  

• Proficiency in English required; additional languages relevant to key markets are a plus.
  

• Prior experience in brand promotion, events, hospitality, or customer-facing roles is an advantage.
  

About Calo Launched in November of 2019, Calo is on a mission to make healthy easy.

We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth.

You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty.

Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint.

You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.

Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar.

Handle press releases, media relations, and event planning.

Proactively engage with customers through calls, meetings, and digital channels.

Maintain excellent communication in both Arabic and English across all interactions.

Monitor customer feedback and work with internal teams to address pain points.

Support business development efforts by building and nurturing relationships with key stakeholders.

Manage and facilitate governmental and business clearances as needed.

Act as the primary point of contact for local media and public inquiries.

Identify opportunities for partnerships, collaborations, and community engagement.

Handle escalated customer concerns with empathy and efficiency.

Keep up to date with industry trends and competitor activities to inform PR and CX strategies.

Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English.

2–4 years of experience in Public Relations and / or Business Development, with customer-facing responsibilities.

Proven experience in managing client relationships and handling media communications.

Knowledge & Competency Strong understanding of B2B engagement and customer experience .

Skilled in public relations, media management, and brand promotion.

Knowledge of handling business clearances in Qatar.

Ability to develop and implement customer engagement strategies.

Personality charismatic, confident, and approachable.

Comfortable being the face of the brand.

Professional, proactive, and adaptable in fast-paced environments.

Strong problem-solving skills with the ability to think on your feet.

Balanced approach to managing PR priorities alongside customer service needs.

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