What Jobs are available for Customer Sales in Qatar?

JOB PURPOSE:

This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.

The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.

The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.

RESPONSIBILITIES:

Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.

Responsible for all account management/business development activities for assigned customer

Design and execute strategic/tactical plans to enhance customer and MasterCard profitability

Develop strong working relationships with key influencers at customer end and with MasterCard support teams

Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration

Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value

Responsible for all administrative and operational issues for the target customer set

Manage & develop new and existing products; programs and services, as required

Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy

Recommend market strategy; profit planning; expense, budgets; etc

EXPERIENCE:

10-15 years experience in Business Development/ Account/product management.

Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.

Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.

Skills:

Self driven, organized and pro-active

Entrepreneurial and commercially focused

Strong impact and influencing, negotiation skills

Strong relationship, communication, presentation and marketing skills;

Work well in a small team leveraging colleagues' skills

EDUCATION:

Bachelor's degree required, advanced degree preferred.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Manager, Account Management - Kuwait

Major Accountabilities
JOB PURPOSE:

This position offers the opportunity to manage all aspects of the MasterCard relationship with assigned account.

The position requires a self-motivated, commercially pragmatic, business developer with strong relationship management and influencing skills to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.

The ideal candidate will one with strong execution focus, possess solid payments industry experience, preferably gained in Business Development /Product management with the ability to work across multiple disciplines and functions. He or she will also be very comfortable dealing with technology.

Maintain primary responsibility for managing the relationship and profitability of assigned customer across countries and geographies.

Responsible for all account management/business development activities for assigned customer

Design and execute strategic/tactical plans to enhance customer and MasterCard profitability

Develop strong working relationships with key influencers at customer end and with MasterCard support teams

Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration

Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value

Responsible for all administrative and operational issues for the target customer set

Manage & develop new and existing products; programs and services, as required

Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy

Recommend market strategy; profit planning; expense, budgets; etc

Experience
10-15 years experience in Business Development/ Account/product management.

Sound knowledge of retail electronic Payments/ Cards from an Issuing / Acquiring/ Network perspective required.

Candidate must be able to integrate knowledge across disciplines (Sales, Product, Marketing, operations, and risk.

Skills
Self driven, organized and pro-active

Entrepreneurial and commercially focused

Strong impact and influencing, negotiation skills

Strong relationship, communication, presentation and marketing skills;

Work well in a small team leveraging colleagues' skills

Education
Bachelor's degree required, advanced degree preferred.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

The After-Sales Customer Experience Representative is responsible for ensuring every client receives a seamless, premium experience after their vehicle has been serviced. This role focuses on customer retention, satisfaction, and loyalty by proactively following up with clients, addressing their feedback, managing service quality communication, and building long-term relationships that reflect the high standards of Edition Motors.

Key Responsibilities:

• Customer Follow-Up & Retention
• Contact customers after service completion to ensure satisfaction with work performed.
• Conduct follow-up calls or messages within 24–48 hours to gather feedback and resolve any concerns promptly.
• Schedule periodic check-ins (e.g., 30-day and 90-day follow-ups) to encourage return visits and build loyalty.
• Customer Relationship Management
• Maintain detailed records of customer interactions, preferences, and feedback in the CRM system.
• Send personalized service reminders, warranty updates, and maintenance offers.
• Coordinate with the marketing team to implement loyalty programs, referral campaigns, and seasonal promotions.
• Service Quality Communication
• Work closely with service advisors and workshop teams to track job status and ensure clients receive accurate and timely updates.
• Escalate and follow through on any service issues or complaints to guarantee full resolution and client satisfaction.
• Prepare weekly customer satisfaction reports and propose improvement initiatives.
• Experience Enhancement
• Welcome customers at delivery, explain completed work clearly, and offer future care recommendations.
• Ensure that customers receive value-added experiences such as thank-you messages, complimentary inspections, or special event invitations.
• Contribute ideas for improving the customer journey from booking to follow-up.

Qualifications & Skills:

• Minimum 3 years' experience in customer service, client relations, or after-sales roles, preferably in the automotive or luxury service industry.
• Strong communication and interpersonal skills; able to build trust and rapport with high-end clientele.
• Excellent organizational and follow-up skills with a detail-oriented mindset.
• Proficiency with CRM systems and Microsoft Office tools.
• Bilingual (Arabic and English) preferred.

Job Type: Full-time

Pay: QAR3, QAR5,000.00 per month

Experience:

• Sales : 4 years (Preferred)

Language:

• arabic (Required)

We are looking for a motivated and experienced Sales & Customer Service Supervisor to oversee daily operations, manage a team of sales and customer service staff, and ensure the highest level of customer satisfaction. The ideal candidate will play a key role in driving sales performance, enhancing service quality, and supporting business growth.

Key Responsibilities:

• Supervise and lead the sales and customer service team to achieve individual and team targets.
• Develop and implement sales strategies to increase revenue and meet business objectives.
• Monitor and evaluate staff performance, providing coaching and training when necessary.
• Handle escalated customer issues and ensure timely resolution.
• Maintain strong relationships with customers, addressing their needs and feedback effectively.
• Prepare sales reports, customer feedback summaries, and performance analyses for management.
• Ensure compliance with company policies, procedures, and service standards.
• Collaborate with other departments to improve operational efficiency and customer experience.

Qualifications & Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience in sales and customer service, with at least 2 years in a supervisory role.
• Strong leadership, communication, and organizational skills.
• Ability to motivate and manage a team effectively.
• Problem-solving mindset with a customer-first approach.
• Proficiency in MS Office and CRM systems.
• Fluency in English is required; Arabic is an advantage.

Job Type: Full-time

• Business Unit

QNB - Qatar
- Division

Asset & Wealth Management
- Department

Asset & Wealth Management
- Country

Qatar
- Closing Date

31-Dec-2025

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

• The incumbent will be a member of the relationship management/ sales team which is responsible for implementing the 'Domestic' (Qatar) element of AM's global investment product/service distribution strategy. He/she will therefore have individual responsibility for the achievement of that part of the set budget targets which is allocated to him/her.
• Successful delivery will be contingent on effective participation in the Domestic Sales team and a focus on the optimization of all available distribution channels. As such, there is a requirement to work jointly, in close coordination with functional business heads and domestic branch managers.
• The incumbent will engage closely with other staff members, from across the Group, in order to ensure the identification, origination and development of new client relationships - and to broaden and deepen those which are already in existence.
• The incumbent will participate in the development and motivation of the Domestic Sales team.
• The incumbent will ensure adherence to established policies, procedures, standards of conduct and regulatory obligations.

A. Shareholder & Financial:

Contributes to the formulation of an investment client origination, sales and business development strategy, based on the established KPIs.

Actively participates in the execution of the domestic (Qatar) element of AWM's global strategy.

Ensures the achievement of pre-determined revenue and profitability objectives (KPIs) in this context.

Participates in periodic reviews of team and individual performance.

Helps to identify (and take advantage of) all possible domestic AM product/service delivery channels.

Ensures the highest personal standards of contact and the adherence to 'best market practice' in all aspects of the AM Domestic Sales function's activities.

Implements KPI's and best practices for "Senior Associate, Asset Management Domestic Sales"

Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

Co-ordinates closely with nominated "on-the-ground" local staff throughout the Group, in order to ensure the effective distribution of a broad range of financial products and services.

Actively contributes to the maintenance of the existing client base as well as building new relationships.

Contributes to the enhancement of intra-group relationships, especially with the domestic branches and Retail (QNB 1st), but also with International, Corporate, Treasury and supporting functions.

Actively propose ideas for new products and services, based on discussions with clients.

Actively supports cross-selling activity with the aim of enhancing the Group's overall relationships with clients by means of the co-ordination of activity with other divisions/ departments.

Contributes to the supply of timely and accurate information to external and internal auditors, Group Compliance and Group Risk, whenever required.

C. Internal (Processes, Products, Regulatory):

Ensures regulatory compliance at all times.

Acts within the limits of the powers delegated to the incumbent.

Works to enhance service quality and meet assigned financial and non-financial targets.

Supports the collation of periodic MIS reports/information, for review by management.

Helps to implement any remedial measures which may be recommended by Group Internal Audit, Group Risk, Group Legal, external auditors, regulatory authorities and/or Group Compliance re: any potential control weaknesses or compliance issues which may become apparent in connection with the Domestic Sales function.

Works with colleagues to ensure the timely execution and maintenance of all associated documentation.

Actively contributes to discussions with the Product Development Manager in terms of the development of products which meet the requirements of targeted clients.

Gathers information on competitors' offerings and market intelligence.

• University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
• 2 years' relevant experience
• Required Special Skills:
• Excellent verbal and written communication skills.
• First-class sales (influencing) skills.
• Good knowledge of the Investment Banking business.
• Understanding of the laws, regulations and practices pertaining to Investment Banking products and services.
• Knowledge and understanding of risk management concepts and techniques.
• Effective leadership and problem-solving skills.
• Excellent inter-personal and presentational skills.

• Resume/CV

• Copy of Passport or QID

• Copy of Education Certificate

Retail Sales Expert – Customer-Focused & Consultative

Location: (Doha, Qatar)

Job Type: Full-time

We're looking for a motivated and customer-focused Retail Sales Expert who excels at understanding customer needs and offering tailored solutions. If you enjoy going beyond basic sales to deliver exceptional service and results, we want to meet you.

Key Responsibilities:

• Welcome and assist customers in a friendly, professional manner
• Understand customer needs and recommend the right products or services
• Drive sales and meet/exceed individual and store targets
• Maintain visual merchandising and stock standards
• Collaborate with team members to create a great in-store experience

What We're Looking For:

• Proven experience in retail sales, preferably with a consultative or solution-based approach
• Strong communication and interpersonal skills
• Positive attitude, reliability, and a team-player mindset
• Ability to work flexible hours, including weekends or holidays

Preferred Background:

• Experience as a Retail Sales Consultant, Client Advisor, or in high-involvement product sales
• Track record of achieving sales goals

Requirements

• Prior experience in telecom, electronics, or retail sales preferred
• Strong verbal communication and customer service skills
• Confident with technology, smartphones, and service plans
• Basic proficiency in English (additional languages are a plus)
• Willingness to work shifts, weekends, and public holidays

Job Type: Full-time

Pay: Up to QAR4,000.00 per month

Application Question(s):

• Have you worked as a Retail Sales Consultant or in a similar consultative sales role before?

Company Description

M/s. Bin Al Sheikh Holding is a distinguished group of companies in the State of Qatar, contributing effectively to the comprehensive development of the State. The company operates both locally and internationally, delivering services in various sectors including Real Estate, Contracting, Construction, Production, Industry, and general commercial services. Bin Al Sheikh Holding is committed to providing all services required by its clients, ensuring quality and reliability.

Role Description

This is a full-time hybrid role for a Sales Associate, based in Doha, Qatar, with some work from home acceptable. The Sales Associate will be responsible for generating leads, managing sales pipelines, meeting sales targets, and building and maintaining client relationships. Day-to-day tasks include conducting market research, preparing sales presentations, negotiating contracts, and providing excellent customer service. The role requires travel within the region and regular reporting to sales management.

Qualifications

• Experience in sales, lead generation, and sales pipeline management
• Skills in conducting market research, preparing sales presentations, and negotiating contracts
• Strong client relationship management and customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to travel within the region
• Proficiency in using CRM software and MS Office Suite
• Bachelor's degree in Business, Marketing, or a related field
• Experience in the real estate, contracting, or construction sectors is a plus

Description

We are seeking an enthusiastic and dedicated Sales Associate for our vibrant sports supplement store, where health, wellness, and fitness come together to empower our customers to achieve their fitness goals. As a Sales Associate, you will play a crucial role in creating an exceptional shopping experience for our clientele, who range from fitness beginners to elite athletes seeking effective nutritional support. Knowledge of sports supplements, an understanding of fitness trends, and a passion for health and wellness are essential to thrive in this role. You will actively engage with customers, providing them with expert advice tailored to their individual needs, thereby fostering a supportive community atmosphere within the store. Your mission will be to inform customers about the benefits and applications of various products, leading to informed purchasing decisions. Additionally, maintaining store displays, keeping inventory organized, and ensuring the store atmosphere is clean and welcoming are all part of your responsibilities. If you are driven, knowledgeable, and eager to be part of a team that shares your passion for health and fitness, we want to hear from you Join us in promoting wellness and empowering others to reach their potential through the right supplementation and guidance.

Responsibilities

• Greet customers and provide exceptional service to ensure a positive shopping experience.
• Assist customers in selecting appropriate sports supplements based on their fitness goals and dietary needs.
• Maintain and organize product displays to create an attractive store environment.
• Monitor inventory levels and assist with restocking products as necessary.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Educate customers on the benefits and proper usage of our products through detailed consultations.
• Stay updated on industry trends and product knowledge to share informative insights with customers.

Requirements

• ENGLISH is a must, having to know arabic is a plus point.
• High school diploma or equivalent; additional education in health and fitness is a plus.
• Previous experience in retail sales, preferably in the health and wellness industry.
• Strong knowledge of sports supplements and nutritional products.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Ability to work collaboratively within a team environment and contribute positively to team dynamics.
• Basic mathematical skills to handle transactions and inventory management.
• Flexibility to work varied hours including weekends and holidays as needed.

Job Type: Full-time

Pay: QAR3, QAR4,500.00 per month

Application Question(s):

• Are you in Qatar ?
• do you have No objection certificate (NOC) from previous employer? although its not necessary. but would you be able to transfer sponsorship to our company if selected?

Experience:

• sales : 2 years (Preferred)

Language:

• English (Required)
• arabic (Preferred)

We are looking for a *Philipine Sales Associate* to join our team at *More Chocolate*, delivering exceptional customer service and premium experiences.

*Key Responsibilities:*

* Greet customers and provide a high-standard shopping experience

* Present and explain products, assisting customers with their selections

* Prepare and pack customer orders accurately and efficiently

* Handle customer inquiries and orders over the phone

* Organize and maintain product displays in the store

*Requirements:*

* Nationality: Philippines (Female only)

* Previous experience in sales or customer service (preferably in hospitality or luxury retail)

* Friendly, well-presented, and professional with excellent customer service skills

* Strong communication skills in English (Arabic is an advantage)

* Willingness to work on shifts

*We Offer:*

* Professional and elegant work environment

* Competitive salary with sales incentives

* In-house training and development opportunities

Job Type: Full-time

Language:

• English (Preferred)