157 Customer Service Positions jobs in Qatar

Key Responsibilities

• Manage all customer communication through WhatsApp.
• Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
• Answer customer questions on delivery timelines, payment terms, and product options.
• Escalate special requests or complaints to management when needed.
• Maintain accurate records in our order tracking/CRM system.
• Support sales by emphasizing craftsmanship and suggesting add-ons.

Requirements

• Strong Arabic & English communication.
• Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
• Highly organized, detail-oriented, and disciplined in follow-up.
• Confident in handling demanding customers while protecting timelines.
• +3 years experience in customer service in Qatar.
• Interest in furniture, design, or interiors is an advantage.

Job Type: Full-time

Pay: QAR3, QAR4,000.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 3 years (Preferred)

Language:

• Arabic (Required)
• English (Required)

A Major Hotel Supplies & Hospitality Company looking for:

• Customer Service Representative.

With a minimum 3+ years' experience in the same field.

Full package + Commission will be provided.

Requirements:

• Experience in same field or in Hospitality is an advantage.
• Holding a Qatari Driving License is an advantage.
• Valid R.P & NOC
• Flexibility in working hours
• attending calls after working hours

Job Type: Full-time

Pay: QAR2, QAR4,000.00 per month

Application Question(s):

• Do you have Qatar driving license?
• Do you have your own private car?

Language:

• Arabic & English (Preferred)

Roles & Responsibilities:

• Handle inbound and outbound calls in a professional and timely manner.
• Assist customers with inquiries, complaints, and requests, escalating issues when needed.
• Maintain and update participant and stakeholder profiles using CRM systems.
• Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
• Operate CRM and other communication tools; log all interactions with detailed notes.
• Submit regular reports on interactions, trends, and feedback.
• Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
• Maintain high service quality standards and uphold data privacy requirements.
• Provide support during events and programs, including phone and data coordination.
• Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
• Coordinate mail, courier services, and visitor sign-ins.
• Collaborate with internal teams for resolution of inquiries or special coordination needs.
• Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.

Requirements

• Fluent in Arabic and English (spoken and written).
• Prior experience in customer service or receptionist roles.
• Strong communication, interpersonal, and problem-solving skills.
• Proficient in CRM systems and Microsoft Office.
• Professional appearance and demeanor.

Candidates must be locally available in Qatar with Valid QIDs and NOC.

Job Type: Contract

Contract length: 6 months

Pay: QAR3, QAR5,000.00 per month

Responsibilities

• Represent our companys technical services starting with a deep and comprehensive understanding and following with business research to identify how our solutions meet needs.
• Meet weekly monthly and annual sales quotas through the successful implementation of sales and marketing strategies and tactics.
• Generate leads and build relationships by planning and organizing a daily work schedule to call on existing or potential sales.
• Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.
• Possess indepth service knowledge and be able to conduct demos and present technical skills.
• Prepare professional complete concise and accurate proposals and other documentation as required for project closing.
• Achieve sales goals by assessing current client needs and following a defined selling process with potential companies often utilizing service demos and skills.
• Coordinate with other sales reps to meet company quotas and standards performing market research and regular competitor monitoring.
• Identify appropriate prospects set appointments make effective qualifying sales calls and manage the sales cycle to close new business in all service categories offered.

• Should be able to speak and write Native Arabic.
• 12 years of experience in Computer Science.
• Should be super technical and understands the sales things.
• Should be able to work in hybrid mode.

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type: Full-Time

Department: Customer Service

Experience: years

Vacancy: 1

Unclear Seniority

Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.

About The Job

We are hiring a Customer Service Representative to be the first point of contact with our customers. The role involves handling inquiries, resolving issues efficiently, and ensuring customer satisfaction while representing Mondial's values.

Key Responsibilities:

• Handle customer calls and inquiries.
• Resolve complaints and problems effectively.
• Provide exceptional service that reflects the company's identity.
• Coordinate with other teams to ensure service continuity.

Requirements:

• Minimum 3 years of customer service experience.
• Fluency in Arabic and English.
• Excellent communication and problem-solving skills.
• Professional and customer-oriented attitude.
• Valid residency in Qatar.
• Immediate availability to join.

Location: Al Wakrah, Qatar

Work Schedule: Full-time, 6 days/week

Job Type: Full-time

Pay: From QAR2,300.00 per month

LADIES candidates ONLY who are willing to stay in Company Accommodation.

Qualifications:

• At least 2 years of experience as a Customer Service Representative.
• Excellent interpersonal and communication skills.
• Can provide NOC.
• Willing to stay in company accommodation
• Can start immediately.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: QAR2,000.00 per month

Application Question(s):

• Do you have a valid QID and NOC?
• Would you be willing to stay in the company's accommodation?
• When can you Join?

Experience:

• Customer Service Representative: 2 years (Required)

LADIES candidates ONLY who are willing to stay in Company Accommodation.

Qualifications:

• At least 2 years of experience as a Customer Service Representative.
• Excellent interpersonal and communication skills.
• Can provide NOC.
• Willing to stay in company accommodation
• Can start immediately.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: QAR2,000.00 per month

Application Question(s):

• When can you join?
• When are you available for an interview, and at what time?
• Would you be willing to stay in the company's accommodation?

Experience:

• Customer Service Representative: 2 years (Required)

Company Description

SMSA Express is a market leader in the courier industry, providing services to tens of thousands of businesses and individuals since 1994. The company offers a wide range of logistics solutions including international and domestic express transportation, customs clearance, and specialized services for various sectors such as healthcare. Serving numerous organizations and governmental entities, SMSA is known for its time-sensitive and secure services. With a vast network connecting 230 countries, SMSA provides cost-effective shipping, freight forwarding, and customized logistics services supported by a dedicated customs clearance department.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering calls, resolving complaints, processing orders, and offering product or service information to clients.

Qualifications

• Skills in Customer Service and Customer Satisfaction
• Experience in Customer Support and Customer Experience
• Proficiency in communication and problem-solving
• Ability to work effectively in a team and handle high-pressure situations
• Previous experience in the logistics or courier industry is a plus
• Proficiency in English; additional languages are a plus
• Customs clearance experience
• Filipino / Female
• 25 to 35 years old