88 Customer Service Representatives jobs in Qatar

Customer Service Representatives

Doha, Doha Zero one solutions and consultancy

Posted today

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Job Description

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: QAR4,500.00 - QAR5,000.00 per month

COVID-19 considerations:
Mask and Sanitizers are provided

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have freelance visa?

**Education**:

- Diploma (required)

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- Bilinguals (English & Arabic) (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
This advertiser has chosen not to accept applicants from your region.

Client Services Lead

Doha, Doha Trace Systems Inc.

Posted 1 day ago

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Job Description

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Job Overview

Job Title: Client Services Lead

Location: Doha, Qatar

Job Responsibilities

Trace Systems is actively recruiting for a Client Services Lead to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.

The Job Responsibilities Include, But Are Not Limited To

  • Supervising daily operations of the helpdesk/client systems team
  • Conflict management
  • Assigning tasks and priorities among the team
  • Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
  • Provide system support to clients operating on the network/domain;
  • Configure client level software, modify software configuration, and perform basic configuration management functions;
  • Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
  • Install equipment IAW AFCENT and SPIN-C directives;
  • Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
  • Periodically review the organization's needs for computer resources and validate computer equipment requirements;
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
  • Implement client workstation software patches, security fixes, and service releases according to local instructions
  • Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
  • Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions.
  • Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition;
  • Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required;
  • Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
  • Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
  • Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and

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Client Services Lead

Doha, Doha Trace Systems Inc.

Posted 19 days ago

Job Viewed

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Job Description

Get AI-powered advice on this job and more exclusive features.

Job Overview

Job Title: Client Services Lead

Location: Doha, Qatar

Job Responsibilities

Trace Systems is actively recruiting for a Client Services Lead to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.

The Job Responsibilities Include, But Are Not Limited To

  • Supervising daily operations of the helpdesk/client systems team
  • Conflict management
  • Assigning tasks and priorities among the team
  • Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
  • Provide system support to clients operating on the network/domain;
  • Configure client level software, modify software configuration, and perform basic configuration management functions;
  • Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
  • Install equipment IAW AFCENT and SPIN-C directives;
  • Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
  • Periodically review the organization's needs for computer resources and validate computer equipment requirements;
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
  • Implement client workstation software patches, security fixes, and service releases according to local instructions
  • Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
  • Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions.
  • Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition;
  • Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required;
  • Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
  • Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
  • Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and

This advertiser has chosen not to accept applicants from your region.

Client Services Lead

Doha, Doha Trace Systems Inc.

Posted 4 days ago

Job Viewed

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Job Description

Get AI-powered advice on this job and more exclusive features. Job Overview

Job Title:

Client Services Lead

Location:

Doha, Qatar

Job Responsibilities

Trace Systems is actively recruiting for a Client Services Lead to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.

The Job Responsibilities Include, But Are Not Limited To

Supervising daily operations of the helpdesk/client systems team Conflict management Assigning tasks and priorities among the team Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs; Provide system support to clients operating on the network/domain; Configure client level software, modify software configuration, and perform basic configuration management functions; Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems; Install equipment IAW AFCENT and SPIN-C directives; Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions; Periodically review the organization's needs for computer resources and validate computer equipment requirements; Promote user awareness concerning unauthorized or illegal use of computer hardware and software; Implement client workstation software patches, security fixes, and service releases according to local instructions Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans; Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions. Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition; Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required; Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required; Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system; Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and
This advertiser has chosen not to accept applicants from your region.

Client Services Executive (Qatar)

New
Doha, Doha iFAST Global Bank Ltd

Posted today

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Job Description

  • Liaise with the operations, compliance teams and banks as and when required to ensure
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Client Services Executive (Qatar)

Doha, Doha iFAST Global Bank Limited

Posted 6 days ago

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Job Description

  • Liaise with the operations, compliance teams and banks as and when required to ensure
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Client Services Executive (Qatar)

Doha, Doha iFAST Global Bank Limited

Posted 6 days ago

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Job Description

Liaise with the operations, compliance teams and banks as and when required to ensure
This advertiser has chosen not to accept applicants from your region.
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Call Center Representative

Doha, Doha Vistas Global

Posted 1 day ago

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Job Description

We are looking for a Call Center Representative to provide professional customer support and ensure a positive client experience. The role involves handling inquiries, complaints, and service requests across multiple channels.

Key Responsibilities

  • Respond to customer inquiries, complaints, and feedback via phone, email, chat, and other channels.
  • Process orders, returns, and exchanges accurately.
  • Escalate complex issues to the appropriate teams when necessary.
  • Maintain accurate records using CRM software.
  • Ensure compliance with company policies, data security, and confidentiality standards.

Skills

  • Excellent communication and interpersonal skills.
  • Strong bilingual proficiency in Arabic & English.
  • Ability to manage stressful situations with professionalism.
  • Competent in CRM software and Microsoft Office.
  • Strong attention to detail and problem-solving skills.

Qualifications

  • High school diploma or equivalent (relevant certifications in Customer Service, Call Center Operations, or Communication Skills are a plus).
  • 2-3 years of customer service experience, preferably in transportation or a similar sector.
  • This is a contract position based in Qatar.
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Call Center Advisor

New
Doha, Doha DHL Express

Posted today

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Job Description

Join Our Customer Service Team at DHL

Are you passionate about delivering quality service and making a positive impact on customers' lives? Become part of the world's most international company, DHL, which pioneered cross-border express delivery in 1969 and now operates in over 220 countries and territories worldwide. Connect people globally and help improve lives on our planet.

We invite you to join our "Insanely Customer Centric" Team as a Certified International Specialist.

Your Tasks:
  1. Provide high-level customer service with professionalism, understanding that all DHL customers require urgent and immediate action.
  2. Follow Gateway clearance procedures as outlined in the manual to ensure compliance with GSOP and safe working practices.
  3. Update customers daily on the clearance status of shipments held in customs via ACA.
  4. Create daily checkpoints for network visibility using appropriate exception codes.
  5. Track and trace shipments according to DHL’s standards, investigating undelivered, returned, delayed, lost, damaged, or held shipments thoroughly. Keep customers fully informed within the agreed timeframe.
  6. Maintain comprehensive knowledge of all departments, DHL network, products, and services to provide accurate information on transit times, clearance delays, customs paperwork, packing, accounting, and sales queries.
  7. Identify recurring problems through tracing and coordinate corrective actions promptly.
Your Profile:
  1. Ability to work effectively under pressure in a fast-paced, time-sensitive environment.
  2. Solid educational background, preferably with knowledge of the Service Industry.
  3. Good oral and written communication skills, preferably in English and Arabic.
  4. Stress tolerance in a dynamic work environment.
  5. Adherence to policies and procedures.
  6. Strong relationship-building and interpersonal skills.
  7. Team player with the ability to contribute effectively in a busy environment.
Our Offer:
  1. Strong career development in an international setting.
  2. Positive work culture and colleagues.
  3. Comprehensive benefits program.

If you see this as a personal challenge and are excited by these versatile and responsible tasks, apply now! We look forward to receiving your application.

#J-18808-Ljbffr
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Call Center Representative

Doha, Doha Vistas Global

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We are looking for a Call Center Representative to provide professional customer support and ensure a positive client experience. The role involves handling inquiries, complaints, and service requests across multiple channels.

Key Responsibilities

  • Respond to customer inquiries, complaints, and feedback via phone, email, chat, and other channels.
  • Process orders, returns, and exchanges accurately.
  • Escalate complex issues to the appropriate teams when necessary.
  • Maintain accurate records using CRM software.
  • Ensure compliance with company policies, data security, and confidentiality standards.

Skills

  • Excellent communication and interpersonal skills.
  • Strong bilingual proficiency in Arabic & English.
  • Ability to manage stressful situations with professionalism.
  • Competent in CRM software and Microsoft Office.
  • Strong attention to detail and problem-solving skills.

Qualifications

  • High school diploma or equivalent (relevant certifications in Customer Service, Call Center Operations, or Communication Skills are a plus).
  • 2–3 years of customer service experience, preferably in transportation or a similar sector.
  • This is a contract position based in Qatar.
#J-18808-Ljbffr
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