What Jobs are available for Customer Specialist in Qatar?

Company Description

INBOX LOGISTICS COMPANY has launched to meet the growing demands in the warehousing, E-commerce, and retail industries. We support SME companies and individual sectors by providing comprehensive warehousing and order fulfillment services. Our aim is to enable businesses to accelerate growth and focus on customer satisfaction. We fill a distinct gap by offering every business the edge needed to compete in a fast-evolving industry.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Doha, Qatar. The Customer Support Specialist will handle day-to-day tasks such as resolving customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining high levels of customer service. The role will require interacting with customers through various communication channels and addressing their concerns efficiently.

Qualifications

• Customer Support and Customer Satisfaction skills
• Strong Interpersonal and Communication skills
• Technical Support and Analytical skills
• Problem-solving abilities
• Ability to work effectively in a team-oriented environment
• Relevant experience in customer service or a related field
• Proficiency in using customer relationship management (CRM) software
• Fluency in multiple

Company Description

Real Estate Qatar is a Brokerage and Property Management Company with over 7 years in the market. We offer a wide range of advisory services, including Sales, Leasing, and Marketing for Commercial, and Industrial Properties. Our focus is on providing suitable solutions and ensuring client satisfaction. We strive to deliver outstanding service across all aspects of real estate and property management.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Doha, Qatar. The Customer Service Specialist will be responsible for handling customer inquiries, providing excellent customer support, ensuring high levels of customer satisfaction, and maintaining phone etiquette. Daily tasks will include managing client interactions, resolving complaints, and enhancing the overall customer experience.

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Ability to ensure Customer Satisfaction and maintain Phone Etiquette
• Excellent communication and interpersonal skills
• Proficient in managing client interactions and resolving complaints
• Previous experience in the real estate industry is a plus
• Bachelor's degree in Business, Communications, or related field
• Fluency in English;

About Us:

We are a growing company dedicated to delivering exceptional experiences to our clients. We are looking for a motivated and professional Customer Service Specialist to join our team and be the first point of contact for our valued customers.

Key Responsibilities:

• Handle customer inquiries via phone, email, and in person with professionalism and efficiency.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints promptly and effectively, escalating complex issues when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Keep records of customer interactions, transactions, and feedback.
• Support internal teams to ensure customer satisfaction and seamless service delivery.

Requirements:

• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Problem-solving ability with attention to detail.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in MS Office; knowledge of CRM systems is an advantage.
• Fluency in English is required; Arabic is a plus.
• Only female candidates

What We Offer:

• Competitive salary and benefits package.
• Supportive and professional work environment.
• Opportunities for growth and career development.

How to Apply:

If you are passionate about customer satisfaction and ready to grow with us, please submit your CV via Indeed.

Job Type: Full-time

Language:

• Arabic (Preferred)

Role: Application support engineer

Location: Doha, Qatar

JOB OBJECTIVE

• As a
  Support and Maintenance Engineer
  working with the project support team in Qatar, you will ensure efficient operation and maintenance of implemented Digital Identity & Trust Services solution to provide and sustain operational excellence.

ROLES & RESPONSIBILITIES

• Answer calls, provide appropriate solutions to customer issues within agreed timelines, and ensure their satisfactory closure.
• Ready to work on 24/7 Shifts.
• Assist customers in troubleshooting and solving incidents or escalating to the L3 team, if needed.
• Execute planned daily maintenance operations on the deployed solution to have the most uptime as per SLA.
• Ensure accurate historical incident data storage with quick access for problem solving.
• Log system details to assist in generation of weekly, monthly, and quarterly technical activity and KPI reports.
• Engage in software acceptance and integration before site deployment.
• Participate in product migration and deployment at customer sites.
• Stay up to date with industry best practices, emerging technologies, and security threats in a distributed environment.
• Train customers and other team members on the solution and technology whenever required.

WORK EXPERIENCE REQUIREMENTS

• Proven experience as an application support and maintenance engineer, with a minimum of 7 to 8 years of experience in a distributed environment.
• Extensive understanding of Windows and RedHat Linux.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues in a distributed environment.
• TECHNICAL EXPERIENCE
• Java and .NET integration level experience using Microsoft's latest technology stack (.net core, MVC, C#, web forms, APIs, etc)
• Webservice/REST API, SoapUI, JavaScript Framework, HTML/CSS.
• Microservices on Kubernetes, Docker, and Containers on both local and cloud platforms.
• Identity Access Management (SAML, OpenID, Oauth 2.0, etc.,)
• Webservices, Middleware (JBoss, Wildfly, Tomcat, etc.,)
• IIS, Apache Web Server, Active Directory, LDAP services
• CI/CD (Mercurial, Git, Maven, Jenkins) will be an added advantage.
• Working knowledge on Database (Oracle, MSSQL, MySQL, MongoDB) will be an added advantage.

QUALIFICATION, CERTIFICATION & EDUCATIONAL REQUIREMENTS

• You must have a bachelor's degree in computer science or equivalent.
• Certifications in Microsoft and Red Hat technology will be an added advantage.
• You must be fluent in English. Knowledge of Arabic will be an added advantage.
• Strong communication and interpersonal skills are necessary, with the ability to work effectively in a team environment and customer oriented.

DESIRABLE TECHNICAL SKILLS

• A good understanding of IAM Solution and HSM.
• Supporting and troubleshooting applications on the Android and iOS platforms
• VMware infrastructure.
• Storage and SAN
• Backup solution

We're looking for a motivated and customer-focused IT Support professional to join our team. This role involves providing technical help and support to end-users throughout the organization, ensuring smooth operation of all IT systems and hardware.

Job Type: Full-time

Pay: QAR2, QAR4,000.00 per month

Job Description

• Administer and maintain the Zoho One suite, including all 42+ applications, ensuring optimal performance and integration.
• Manage the print management server, handling configurations, user access, and troubleshooting print-related issues.
• Oversee the access control system, manage user access, schedules, and ensuring system security.
• Administer the digital signage system, creating and scheduling content for display across multiple branches.
• Manage the Microsoft 365 SharePoint environment, controlling user access and permissions for organizational documents.
• Administer NitroSign and Adobe Sign applications, managing electronic signatures and document workflows.
• Provide technical support for Microsoft Office applications, including troubleshooting and user assistance.
• Diagnose and resolve Wi-Fi and internet connectivity issues, ensuring network stability for all users.
• Manage LAN and WAN issues, maintaining network infrastructure across multiple locations.
• Provide L2/L3 technical support for software applications and infrastructure, resolving complex technical problems.
• Assist with the installation and configuration of desktop applications for user workstations.
• Manage IT support for clients in the coworking space, including network access, printing, and scanning.
• Perform webmaster duties for the parent company's server, managing cPanel accounts, DNS, domain names, and ensuring security and uptime.
• Manage and maintain WordPress websites, ensuring website functionality and security.
• Provide AV and presentation support for events and meetings, ensuring smooth operation of equipment.
• Administer the IP telephone system, managing phone configurations and troubleshooting issues.
• Manage IT operations across four branch locations, ensuring consistent support and network stability.
• Assist with annual IT budget preparation, comparing budgets, and managing contractor expenses.
• Lead IT infrastructure projects for new offices or expansions, overseeing contractor work and project completion.

Skills

• Highly skilled and versatile IT professional with expertise in application support, system administration, network maintenance, and software development.
• Proven ability to manage a wide range of software applications and hardware systems, while providing exceptional technical assistance to both internal and external stakeholders.
• Adept at handling complex IT projects, budgeting, and ensuring seamless IT operations across multiple locations.
• Knowledge in programming languages such as Python, PHP, JavaScript and MySQL, PostgreSQL databases to implement middleware solutions for integrations.

Education

Information Technology, Information Systems, Computer Science, Computer Engineering or related field

Job Details

Job Location

Doha, Qatar

Company Industry

Real Estate

Company Type

Employer (Private Sector)

Job Role

Information Technology

Employment Status

Full time

Employment Type

Employee

Preferred Candidate

Career Level

Mid Career

Residence Location

Qatar

Gender

Male

Degree

Bachelor's degree

Job summary and key responsibilities

Job summary:

We are seeking dedicated and reliable Support Staff to assist during the upcoming FIFA events.

Contract 3 months duration.

The team will be responsible for providing on-site support operations. Support Staff will play a critical role in ensuring smooth event operations by addressing technical issues, troubleshooting, and coordinating with the technical team for timely resolution.

In addition to providing direct technical support, team members will be actively involved in pre-event setup, testing, and deployment, as well as monitoring and reporting performance throughout the event.

Contribution will be essential in maintaining the accuracy and reliability of entry operations, improving the overall spectator and staff experience, and ensuring the successful delivery of event logistics.

Key responsibilities:

* Provide frontline support during the event.

* Troubleshoot and resolve basic technical issues on-site.

* Escalate unresolved technical problems to the lead or tech team.

* Monitor system performance to ensure uninterrupted operations.

* Assist with system usage as needed.

* Maintain proper reporting of issues and solutions provided during shifts.

* Support pre-event setup and testing of systems.

* Participate in pre-event training sessions to understand system functionalities.

* Distribute, collect, and track related system equipment before and after shifts.

* Ensure system equipment are fully charged, connected, and operational at all times.

* Provide guidance and reassurance to end-users when technical issues arise.

* Report recurring technical or operational issues for continuous improvement.

* Contribute to post-event debriefs by sharing observations and lessons learned.

Work interactions

Internal relationships:

Works closely with the Event Operations Team Lead and

Technical Support Team for guidance, escalations, and

coordination of system-related issues.

External relationships:

Interacts with event personnel to provide

assistance & management with operations

when technical issues occur.

Financial Responsibilities

 No direct financial authority.

Accountable for the proper use, care, and return of materials assigned during shifts.

Work conditions

* Flexibility to be available at headquarters, in the field, or at official event sites.

* Event-based role with occasional site visits and training sessions if required before the start

of the event.

* Flexible working hours, including evenings, weekends, and holidays during event periods.

* Requires an active presence and may include physically demanding responsibilities

Qualifications, experience and skills

Education and certifications

minimum college education is required.

Minimum 5+ yrs Exp need

echnical certifications in service management/ITIL are an advantage.

dditional training and experience in customer service, event operations, or technology support is preferred.

Experience and skills

* Prior experience in event operations, IT/device support, or customer service is an advantage.

* Basic knowledge of troubleshooting systems.

* Ability to perform device setup, testing, and monitoring in high-demand environments.

* Strong communication and teamwork skills, with the ability to coordinate effectively under

pressure.

* Ability to remain calm, professional, and solution-focused during unexpected technical issues.

* Good reporting and documentation skills to log technical issues, resolutions, and handovers.

* Flexibility and adaptability to handle dynamic event conditions.

* Bilingual Arabic & English preferred.

Job Summary

We are looking for a proactive and detail-oriented Business Support Specialist to join our growing team. This role is ideal for individuals who are passionate about building a career in administration and business operations.

The successful candidate will provide essential support across multiple functional areas — including finance, administration, procurement, and recruitment — ensuring smooth daily operations and contributing to organizational efficiency.

If you're a motivated professional with 1–2 years of experience or an enthusiastic recent graduate eager to learn and grow, we encourage you to apply

Key Responsibilities

• Assist in day-to-day administrative operations and office coordination.
• Support finance and accounting functions such as invoice tracking, expense reporting, and budget monitoring.
• Coordinate procurement activities, including vendor communication, quotation collection, and purchase order preparation.
• Provide support in recruitment processes — posting jobs, scheduling interviews, and maintaining candidate records.
• Manage documentation, filing systems, and data entry to ensure accurate record-keeping.
• Help prepare business correspondence, reports, and internal communication materials.
• Support HR and operational initiatives as needed to enhance organizational processes.
• Collaborate with various departments to ensure timely completion of administrative tasks and project deliverables.

Qualifications and Skills

• Bachelor's degree in Business Administration, Management, Finance, HR, or a related field.
• 1–2 years of experience in an administrative, operations, or business support role.
• Fresh graduates with strong organizational and communication skills are welcome to apply.
• Excellent communication and interpersonal skills.
• Fluency in Arabic and English (written and verbal) is preferred.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic business tools.
• A proactive, adaptable, and team-oriented mindset.

Why Join Us

• Opportunity to gain cross-functional experience in administration, HR, procurement, and finance.
• Supportive environment for learning and professional growth.
• Exposure to diverse projects and operational processes within a dynamic organization.

Job Types: Full-time, Internship, New grad

Job title

Manpower Support Specialist , Ground Services (Doha)

Ref #

LB

Location

Qatar - Doha

Job family

Cargo & Airport Operations

• Closing date: 23-Oct-2025

We are currently recruiting for Manpower Support Specialist within Ground Services (GS)in Doha.

The Manpower Support Specialist acts as a key liaison between the GS Management and the Talent Acquisition (TA) team, ensuring smooth coordination of recruitment activities and timely completion of administrative tasks. This role is critical in supporting the end-to-end hiring process by managing scheduling, documentation, and communication, enabling the TA team and Hiring Managers to focus on strategic decision-making.

Main Responsibilities:

• Act as the primary point of contact between business units and the TA team for recruitment updates and requirements.
• Ensure alignment of recruitment activities with business priorities and timelines.
• Identify opportunities to streamline administrative processes and improve efficiency in recruitment operations.
• Attend interviews to support the TA team & Hiring Managers where required based on Senior Manager Talent Acquisition confirmation.
• Provide support to GS Management post-interview to facilitate timely decision-making.
• Conduct grooming checks as per manual to ensure candidates are meeting the requirements.
• Collaborate closely with Talent Acquisition Partners to identify bottlenecks and implement solutions for faster hiring.
• Coordinate interview scheduling, candidate communication, and follow-ups to minimize delays.
• Coordinate in getting hiring decisions and interview slot challenges.
• Provide Talent Acquisition with support on raising SRF/RSRFs.
• Ensure that agreed SLAs on making TA decision are adhered to.
• Attend recruitment events to make hiring decisions on behalf of GS Management.
• Collaborate with Group TA team and ensure to source required people within the targeted timeframe in alignment with GS strategy & objectives, operational standards, regulatory requirements, and customer-centric culture to support business continuity, safety compliance and improve service standards.
• Work closely with Resource Planning team/Line Manager to anticipate the attrition, succession planning ahead to mitigate the operational risks.
• Analyze workforce trends, attrition rates, and business growth plans to develop accurate manpower plans.
• Prepare, maintain and share the annual manpower budget in coordination with Finance and GS Management.
• Maintain and share accurate and updated headcount reports, organizational charts, and manpower dashboards.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

• Bachelor's Degree or Equivalent with Minimum 7 years of job-related experience
• Strong background in HR Recruitment, Workforce Planning or similar fields.
• Excellent Analytical skills and able to produce large scale reports independently or in a team environment.
• Able to demonstrate positive stakeholder management skills and maintain professional relationships
• Strong organizational skills with the ability to deliver quality work products to a limited timeline.

Job Specific Skills:

• Excellent skills in Microsoft Office applications (Excel, PowerPoint) and data analytics tools (Power BI, Tableau)
• Cultural awareness and Command of English language

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.