What Jobs are available for Customer Support Engineer in Qatar?
Showing 38 Customer Support Engineer jobs in Qatar
Software Support Engineer
Posted today
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Job Description
Key Responsibilities
- Provide first-level and second-level support for
- software applications.Diagnose and resolve technical issues related to software performance, configuration, and integration.
- Liaise with end-users to identify issues and provide timely solutions.
- Document incidents, problems, and resolutions in line with company standards.
- Collaborate with internal teams to escalate complex issues when required.
- Assist in software upgrades, patch management, and system testing.
- Deliver user training and support for software-related queries
- Ensure compliance with IT policies and procedures.
Qualifications & Requirements
- Education: Graduate degree (IT, Computer Science,or related field).
- Experience: 2-3 years of experience in software support or a related technical role.
- Languages: Fluency in Arabic and French is mandatory
Job Type: Full-time
Pay: QAR4, QAR4,250.00 per month
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Network Engineer in Customer Support
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Job Description
send CV to :
Qualification:
· Bachelor's Degree in Computer Science, IT or related field
· Minimum 2 years of hands-on experience in networking
· Strong knowledge of Cisco/HP/Aruba networking equipment
· Alcatel-Lucent networking experience is preferred
· Certifications such as CCNA/CCNP are an advantage
· Must be currently based in Qatar with valid transferrable visa/NOC
Desired Skills & Expertise
· Install, configure, and maintain network infrastructure (LAN, WAN, firewalls, switches and routers)
· Monitor network performance and ensure system availability and reliability
· Troubleshoot and resolve network issues
· Support IT and security projects as required.
send CV to :
Job Type: Full-time
Pay: QAR4, QAR6,500.00 per month
Experience:
- hands-on experience in networking: 2 years (Preferred)
- strong knowledge Cisco/HP/Aruba networking equipment: 1 year (Preferred)
License/Certification:
- CCNA/CCNP certifications (Preferred)
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Software Support Engineer Tier 2/3
Posted today
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Job Description
Key Responsibilities:
- Manage accounts, security, configurations, updates, and patches and ensure system availability and SLA compliance.
- Diagnose, resolve, and escalate issues and maintain accurate records and progress updates.
- Maintain knowledge base, support ITIL processes, and improve procedures.
- Troubleshoot Linux apps, distributed systems, and Java apply scripting skills, collaborate with internal teams and customers.
Requirements:
- Minimum 5-6 years of experience in the related field.
- Knowledge of cloud platforms (Azure, AWS, GCP) and cyber security.
- Solid scripting/programming skills (Python, PowerShell, etc.).
- Arabic and/or French language skills are an advantage.
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Technical Support
Posted today
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Job Description
Company Description
Gulf Office Solutions is the market leader in interior design and contract furniture solutions. As an Authorized Dealer for Haworth USA, the world's 2nd largest furniture manufacturer, we also represent numerous other esteemed furniture dealers from the USA and Europe. Our expertise extends beyond furniture, specializing in comprehensive solutions for movable walls and raised flooring. Gulf Office Solutions provides top-notch supply and installation services to meet our clients' needs.
Role Description
1. Technical Support
- Review project drawings, BOQs, and specifications to ensure clarity and compliance with design intent.
- Prepare and submit
shop drawings
,
material submittals (MAR/MIR)
, and
samples
for consultant approval. - Provide technical assistance to production and site teams regarding design details, materials, and finishes.
- Assist in resolving technical issues raised during production or installation.
2. Project Coordination
- Coordinate with clients, consultants, and main contractors for approvals, inspections, and work progress.
- Support project engineers and site supervisors to ensure smooth workflow between design, production, and installation.
- Prepare and maintain project documentation including correspondence, transmittals, and progress reports.
- Follow up with suppliers and subcontractors to ensure timely delivery of materials and compliance with specifications.
3. Quality Assurance / Quality Control
- Conduct inspections of materials and finished furniture items before dispatch to site.
- Prepare and maintain
Material Inspection Reports (MIR)
,
Work Inspection Requests (WIR)
, and
Non-Conformance Reports (NCR)
. - Monitor site installation works and ensure compliance with approved drawings and quality standards.
- Coordinate with QA/QC Engineer or consultant for inspection schedules and approvals.
4. Documentation & Reporting
- Maintain logs for all MIRs, WIRs, and submittals.
- Prepare quality documentation and inspection records for handover.
- Support internal and external audits for quality compliance.
Qualifications & Skills:
- Diploma or Bachelor's in Interior Design, Architecture, or Engineering.
- Minimum 3 years' experience in furniture, joinery, or fit-out projects.
- Strong knowledge of furniture materials, finishes, and manufacturing methods.
- Familiar with QA/QC documentation (MIR, MAR, WIR, NCR).
- Excellent coordination and communication skills.
- Proficiency in AutoCAD, MS Office, and document control systems.
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Technical Support
Posted today
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Job Description
Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.
What You'll Be Doing:
- Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
- Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
- Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
- Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
- Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
- Providing training and mentorship to team members on the use of QPRO systems and design tools.
- Maintaining and updating technical documentation, including user guides, system manuals, and design records.
- Preparing reports on system performance, design workflows, and quality assurance activities.
- Supporting the implementation of best practices in quality management and design processes.
What Required Skills You'll Bring:
- Bachelor s degree in Civil Engineering, or a related field.
- 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
- Strong understanding of QPRO systems or similar quality management tools.
- Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational skills and attention to detail.
What Desired Skills You'll Bring:
- Extensive familiarity with infrastructure and engineering design processes.
- Experience in quality management systems and standards.
- Knowledge of project management tools and methodologies.
- Proven ability to train and mentor team members on technical systems and tools.
- Experience in the Middle East or GCC region is highly desirable
Technical Support Specialist (QPRO & Design)
Qatar
What Required Skills You'll Bring:
- Bachelor s degree in Civil Engineering, or a related field.
- 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
- Strong understanding of QPRO systems or similar quality management tools.
- Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational skills and attention to detail.
What Desired Skills You'll Bring:
- Extensive familiarity with infrastructure and engineering design processes.
- Experience in quality management systems and standards.
- Knowledge of project management tools and methodologies.
- Proven ability to train and mentor team members on technical systems and tools.
- Experience in the Middle East or GCC region is highly desirable
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Technical Support
Posted today
Job Viewed
Job Description
In a world of possibilities, pursue one with endless opportunities. Imagine Next
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
Job Description:
Technical Support Specialist (QPRO & Design)
Qatar
Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.
What You'll Be Doing:
- Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
- Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
- Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
- Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
- Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
- Providing training and mentorship to team members on the use of QPRO systems and design tools.
- Maintaining and updating technical documentation, including user guides, system manuals, and design records.
- Preparing reports on system performance, design workflows, and quality assurance activities.
- Supporting the implementation of best practices in quality management and design processes.
What Required Skills You'll Bring:
- Bachelor's degree in Civil Engineering, or a related field.
- 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
- Strong understanding of QPRO systems or similar quality management tools.
- Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational skills and attention to detail.
What Desired Skills You'll Bring:
- Extensive familiarity with infrastructure and engineering design processes.
- Experience in quality management systems and standards.
- Knowledge of project management tools and methodologies.
- Proven ability to train and mentor team members on technical systems and tools.
- Experience in the Middle East or GCC region is highly desirable
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
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FREELANCE Lead Project Engineer ISS – Customer Logistic Support
Posted today
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Job Description
Company Description
Segula Technologies is a global engineering leader in the energy, power, and oil and gas sectors, partnering with major industry players on flagship projects worldwide. From Front-End Engineering Design (FEED) to Engineering, Procurement, and Construction (EPC), Segula provides comprehensive solutions. A key focus is on decarbonization, reflecting its commitment to sustainable energy. With engineering centers in Italy, France, Germany, and Spain, Segula supports clients globally in nuclear, oil and gas, renewable energy, hydrogen, and hydro sectors, leveraging its long-standing market presence.
Why Join Segula Technologies?
By joining Segula, you will enter an international atmosphere, working with reputable players in the energy sector on their flagship projects. You will have access to a network of experienced engineers and managers who have been leaders in the industry for years. Our commitment to internal mobility offers you the chance to work on diverse projects across more than 30 countries, in various roles and responsibilities. In addition to the energy sector, you can explore opportunities in other industries where Segula is highly active, such as automotive, aerospace, and rail.
For more information:
Job Description
We are seeking a Freelance Lead Project Engineer – In-Service Support (ISS) to join a Customer Logistic Support Program Management Team. This role is dedicated to the lifecycle management of naval vessels and requires on site presence in Doha, Qatar for a minimum of 2–3 years.
As the Lead Project Engineer ISS, you will be responsible for overseeing the technical aspects of the program throughout its full lifecycle. Your focus will be on ensuring the successful execution of maintenance activities related to marine systems and platform equipment, while ensuring compliance with contractual specifications and fostering strong technical collaboration with the Customer.
Key Responsibilities:
- Oversee and manage general program plans, ensuring alignment with contractual obligations and cost estimates.
- Serve as the technical point of contact for the Customer, managing technical meetings and supporting the evaluation of additional requests.
- Monitor compliance with technical requirements across all lifecycle phases of the vessels.
- Support the Project Manager in resolving variances, providing detailed corrective action plans and timeline estimations.
- Coordinate with suppliers of marine systems and platform equipment to ensure timely and quality delivery.
- Lead technical discussions and meetings with the Customer to resolve issues and maintain project alignment.
Qualifications
- Master's degree in Naval Architecture and Marine Engineering or Mechanical Engineering.
- 3–5 years of experience in a similar role, preferably within complex project environments such as shipbuilding or defense sectors.
- In-depth knowledge of naval systems and machinery, as well as their associated technical documentation.
- Fluent in English, both written and spoken.
- Proficient in Microsoft Excel; good working knowledge of Microsoft Project and SAP.
- Strong soft skills including flexibility, interpersonal communication, teamwork, problem-solving, financial awareness, and a goal-oriented mindset.
Additional Information
At SEGULA Technologies, diversity, equity, and inclusion are at the heart of our human resources policy. Our opportunities are open to everyone, regardless of gender, national origin or ethnicity, religious or sexual orientation, and disabilities.
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FREELANCE Lead Project Engineer ISS – Customer Logistic Support
Posted today
Job Viewed
Job Description
Company Description
Segula Technologies is a global engineering leader in the energy, power, and oil and gas sectors, partnering with major industry players on flagship projects worldwide. From Front-End Engineering Design (FEED) to Engineering, Procurement, and Construction (EPC), Segula provides comprehensive solutions. A key focus is on decarbonization, reflecting its commitment to sustainable energy. With engineering centers in Italy, France, Germany, and Spain, Segula supports clients globally in nuclear, oil and gas, renewable energy, hydrogen, and hydro sectors, leveraging its long-standing market presence.
Why Join Segula Technologies?
By joining Segula, you will enter an international atmosphere, working with reputable players in the energy sector on their flagship projects. You will have access to a network of experienced engineers and managers who have been leaders in the industry for years. Our commitment to internal mobility offers you the chance to work on diverse projects across more than 30 countries, in various roles and responsibilities. In addition to the energy sector, you can explore opportunities in other industries where Segula is highly active, such as automotive, aerospace, and rail.
For more information:
Job Description
We are seeking a
Freelance Lead Project Engineer – In-Service Support (ISS)
to join a
Customer Logistic Support
Program Management Team. This role is dedicated to the lifecycle management of naval vessels and requires on site presence in
Doha, Qatar for a minimum of 2–3 years
.
As the Lead Project Engineer ISS, you will be responsible for overseeing the technical aspects of the program throughout its full lifecycle. Your focus will be on ensuring the successful execution of maintenance activities related to marine systems and platform equipment, while ensuring compliance with contractual specifications and fostering strong technical collaboration with the Customer.
Key Responsibilities
- Oversee and manage general program plans, ensuring alignment with contractual obligations and cost estimates.
- Serve as the technical point of contact for the Customer, managing technical meetings and supporting the evaluation of additional requests.
- Monitor compliance with technical requirements across all lifecycle phases of the vessels.
- Support the Project Manager in resolving variances, providing detailed corrective action plans and timeline estimations.
- Coordinate with suppliers of marine systems and platform equipment to ensure timely and quality delivery.
- Lead technical discussions and meetings with the Customer to resolve issues and maintain project alignment.
Qualifications
- Master's degree in Naval Architecture and Marine Engineering or Mechanical Engineering.
- 3–5 years of experience in a similar role, preferably within complex project environments such as shipbuilding or defense sectors.
- In-depth knowledge of naval systems and machinery, as well as their associated technical documentation.
- Fluent in English, both written and spoken.
- Proficient in Microsoft Excel; good working knowledge of Microsoft Project and SAP.
- Strong soft skills including flexibility, interpersonal communication, teamwork, problem-solving, financial awareness, and a goal-oriented mindset.
Additional Information
At SEGULA Technologies, diversity, equity, and inclusion are at the heart of our human resources policy. Our opportunities are open to everyone, regardless of gender, national origin or ethnicity, religious or sexual orientation, and disabilities.
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Technical Support Specialist
Posted today
Job Viewed
Job Description
Job summary and key responsibilities
Job summary:
We are seeking dedicated and reliable Support Staff to assist during the upcoming FIFA events.
Contract 3 months duration.
The team will be responsible for providing on-site support operations. Support Staff will play a critical role in ensuring smooth event operations by addressing technical issues, troubleshooting, and coordinating with the technical team for timely resolution.
In addition to providing direct technical support, team members will be actively involved in pre-event setup, testing, and deployment, as well as monitoring and reporting performance throughout the event.
Contribution will be essential in maintaining the accuracy and reliability of entry operations, improving the overall spectator and staff experience, and ensuring the successful delivery of event logistics.
Key responsibilities:
* Provide frontline support during the event.
* Troubleshoot and resolve basic technical issues on-site.
* Escalate unresolved technical problems to the lead or tech team.
* Monitor system performance to ensure uninterrupted operations.
* Assist with system usage as needed.
* Maintain proper reporting of issues and solutions provided during shifts.
* Support pre-event setup and testing of systems.
* Participate in pre-event training sessions to understand system functionalities.
* Distribute, collect, and track related system equipment before and after shifts.
* Ensure system equipment are fully charged, connected, and operational at all times.
* Provide guidance and reassurance to end-users when technical issues arise.
* Report recurring technical or operational issues for continuous improvement.
* Contribute to post-event debriefs by sharing observations and lessons learned.
Work interactions
Internal relationships:
Works closely with the Event Operations Team Lead and
Technical Support Team for guidance, escalations, and
coordination of system-related issues.
External relationships:
Interacts with event personnel to provide
assistance & management with operations
when technical issues occur.
Financial Responsibilities
No direct financial authority.
Accountable for the proper use, care, and return of materials assigned during shifts.
Work conditions
* Flexibility to be available at headquarters, in the field, or at official event sites.
* Event-based role with occasional site visits and training sessions if required before the start
of the event.
* Flexible working hours, including evenings, weekends, and holidays during event periods.
* Requires an active presence and may include physically demanding responsibilities
Qualifications, experience and skills
Education and certifications
minimum college education is required.
Minimum 5+ yrs Exp need
echnical certifications in service management/ITIL are an advantage.
dditional training and experience in customer service, event operations, or technology support is preferred.
Experience and skills
* Prior experience in event operations, IT/device support, or customer service is an advantage.
* Basic knowledge of troubleshooting systems.
* Ability to perform device setup, testing, and monitoring in high-demand environments.
* Strong communication and teamwork skills, with the ability to coordinate effectively under
pressure.
* Ability to remain calm, professional, and solution-focused during unexpected technical issues.
* Good reporting and documentation skills to log technical issues, resolutions, and handovers.
* Flexibility and adaptability to handle dynamic event conditions.
* Bilingual Arabic & English preferred.
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Technical Support Agent
Posted today
Job Viewed
Job Description
Nair Systems is currently looking
Technical Support Agent
for our Qatar operations with the following terms & conditions.
Experience Requirements:
Support Agent must carry valid Qatar Driving License with own car and have good
location awareness for efficient on-site execution.
Project Objective:
To deploy and enable UPI functionality across all merchant POS terminals. The project
includes system configuration, testing, POS branding, and on-site merchant training to
promote smooth adoption and usage of UPI payment services.
Pre-Deployment Activities
* Receive and verify merchant list with site addresses and terminal details.
* Prepare POS software updates and training materials.
* Ensure required credentials, configuration files, and merchant onboarding data are
available prior to on-site visits.
Deployment Activities
* Visit each merchant/store location as per the assigned deployment sheet.
* Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
* Perform POS system checks: power, printer, connectivity, and OS version verification.
* Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal
Locally available candidates may only apply
Joining time frame: Immediate
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest
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