81 Customer Support Specialist jobs in Qatar

Public Relations & Customer Support Specialist

Doha, Doha Calo

Posted 1 day ago

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Job Description

About Calo Launched in November of 2019, Calo is on a mission to make healthy easy.

We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth.

You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty.

Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint.

You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.

Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar.

Handle press releases, media relations, and event planning.

Proactively engage with customers through calls, meetings, and digital channels.

Maintain excellent communication in both Arabic and English across all interactions.

Monitor customer feedback and work with internal teams to address pain points.

Support business development efforts by building and nurturing relationships with key stakeholders.

Manage and facilitate governmental and business clearances as needed.

Act as the primary point of contact for local media and public inquiries.

Identify opportunities for partnerships, collaborations, and community engagement.

Handle escalated customer concerns with empathy and efficiency.

Keep up to date with industry trends and competitor activities to inform PR and CX strategies.

Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English.

2–4 years of experience in Public Relations and / or Business Development, with customer-facing responsibilities.

Proven experience in managing client relationships and handling media communications.

Knowledge & Competency Strong understanding of B2B engagement and customer experience .

Skilled in public relations, media management, and brand promotion.

Knowledge of handling business clearances in Qatar.

Ability to develop and implement customer engagement strategies.

Personality charismatic, confident, and approachable.

Comfortable being the face of the brand.

Professional, proactive, and adaptable in fast-paced environments.

Strong problem-solving skills with the ability to think on your feet.

Balanced approach to managing PR priorities alongside customer service needs.

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Public Relations & Customer Support Specialist

Doha, Doha Calo Inc

Posted 13 days ago

Job Viewed

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Job Description

About Calo

Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

What you’ll be working on

As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.

Main Responsibilities

  • Develop and execute PR strategies to promote Calo’s brand image in Qatar.
  • Handle press releases, media relations, and event planning.
  • Proactively engage with customers through calls, meetings, and digital channels.
  • Maintain excellent communication in both Arabic and English across all interactions.
  • Monitor customer feedback and work with internal teams to address pain points.
  • Support business development efforts by building and nurturing relationships with key stakeholders.
  • Manage and facilitate governmental and business clearances as needed.
  • Act as the primary point of contact for local media and public inquiries.
  • Identify opportunities for partnerships, collaborations, and community engagement.
  • Handle escalated customer concerns with empathy and efficiency.
  • Keep up to date with industry trends and competitor activities to inform PR and CX strategies.

Ideal candidate

Qualifications

  • Qatari national with excellent communication skills in Arabic and English.
  • 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities.
  • Proven experience in managing client relationships and handling media communications.

Knowledge & Competency

  • Strong understanding of B2B engagement and customer experience .
  • Skilled in public relations, media management, and brand promotion.
  • Knowledge of handling business clearances in Qatar.
  • Ability to develop and implement customer engagement strategies.

Personality

  • charismatic, confident, and approachable. Comfortable being the face of the brand.
  • Professional, proactive, and adaptable in fast-paced environments.
  • Strong problem-solving skills with the ability to think on your feet.
  • Balanced approach to managing PR priorities alongside customer service needs.
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Public Relations & Customer Support Specialist

Doha, Doha Calo Inc.

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

About Calo

Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

What you’ll be working on

As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.

Main Responsibilities

  • Develop and execute PR strategies to promote Calo’s brand image in Qatar
  • Handle press releases, media relations, and event planning
  • Proactively engage with customers through calls, meetings, and digital channels
  • Maintain excellent communication in both Arabic and English across all interactions
  • Monitor customer feedback and work with internal teams to address pain points
  • Support business development efforts by building and nurturing relationships with key stakeholders
  • Manage and facilitate governmental and business clearances as needed
  • Act as the primary point of contact for local media and public inquiries
  • Identify opportunities for partnerships, collaborations, and community engagement
  • Handle escalated customer concerns with empathy and efficiency
  • Keep up to date with industry trends and competitor activities to inform PR and CX strategies

Ideal candidate

Qualifications

  • Qatari national with excellent communication skills in Arabic and English
  • 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities
  • Proven experience in managing client relationships and handling media communications

Knowledge & Competency

  • Strong understanding of B2B engagement and customer experience
  • Skilled in public relations, media management, and brand promotion
  • Knowledge of handling business clearances in Qatar
  • Ability to develop and implement customer engagement strategies

Personality

  • charismatic, confident, and approachable. Comfortable being the face of the brand
  • Professional, proactive, and adaptable in fast-paced environments
  • Strong problem-solving skills with the ability to think on your feet
  • Balanced approach to managing PR priorities alongside customer service needs

Powered by JazzHR

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This advertiser has chosen not to accept applicants from your region.

Public Relations & Customer Support Specialist

Doha, Doha Calo

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

About Calo

Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the Public Relations & Customer Support Specialist , you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in both Arabic and English across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate governmental and business clearances as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and / or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of B2B engagement and customer experience . Skilled in public relations, media management, and brand promotion. Knowledge of handling business clearances in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs. Powered by JazzHR

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This advertiser has chosen not to accept applicants from your region.

Public Relations & Customer Support Specialist

Doha, Doha Calo Inc

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

About

Calo Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. What you’ll be working on As the

Public Relations & Customer Support Specialist

, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market. Main Responsibilities Develop and execute PR strategies to promote Calo’s brand image in Qatar. Handle press releases, media relations, and event planning. Proactively engage with customers through calls, meetings, and digital channels. Maintain excellent communication in

both Arabic and English

across all interactions. Monitor customer feedback and work with internal teams to address pain points. Support business development efforts by building and nurturing relationships with key stakeholders. Manage and facilitate

governmental and business clearances

as needed. Act as the primary point of contact for local media and public inquiries. Identify opportunities for partnerships, collaborations, and community engagement. Handle escalated customer concerns with empathy and efficiency. Keep up to date with industry trends and competitor activities to inform PR and CX strategies. Ideal candidate Qualifications Qatari national with excellent communication skills in Arabic and English. 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities. Proven experience in managing client relationships and handling media communications. Knowledge & Competency Strong understanding of

B2B engagement

and

customer experience

. Skilled in public relations, media management, and brand promotion. Knowledge of handling

business clearances

in Qatar. Ability to develop and implement customer engagement strategies. Personality charismatic, confident, and approachable. Comfortable being the face of the brand. Professional, proactive, and adaptable in fast-paced environments. Strong problem-solving skills with the ability to think on your feet. Balanced approach to managing PR priorities alongside customer service needs.

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This advertiser has chosen not to accept applicants from your region.

Public Relations & Customer Support Specialist

Doha, Doha Calo Inc.

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

About Calo

Launched in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

What you’ll be working on

As the Public Relations & Customer Support Specialist, you will be the face of Calo in Qatar, representing our brand to both businesses and customers with professionalism and warmth. You will lead public relations initiatives, strengthen relationships with B2B partners, and engage with customers to ensure their satisfaction and loyalty. Your role will blend strategic PR activities, such as media relations, events, and brand promotion with hands-on customer support, ensuring a seamless experience at every touchpoint. You will also manage governmental and business clearances, coordinate with internal teams, and actively contribute to growing Calo’s presence and reputation in the Qatari market.

Main Responsibilities

Develop and execute PR strategies to promote Calo’s brand image in Qatar Handle press releases, media relations, and event planning Proactively engage with customers through calls, meetings, and digital channels Maintain excellent communication in both Arabic and English across all interactions Monitor customer feedback and work with internal teams to address pain points Support business development efforts by building and nurturing relationships with key stakeholders Manage and facilitate governmental and business clearances as needed Act as the primary point of contact for local media and public inquiries Identify opportunities for partnerships, collaborations, and community engagement Handle escalated customer concerns with empathy and efficiency Keep up to date with industry trends and competitor activities to inform PR and CX strategies

Ideal candidate

Qualifications

Qatari national with excellent communication skills in Arabic and English 2–4 years of experience in Public Relations and/or Business Development, with customer-facing responsibilities Proven experience in managing client relationships and handling media communications

Knowledge & Competency

Strong understanding of B2B engagement and customer experience Skilled in public relations, media management, and brand promotion Knowledge of handling business clearances in Qatar Ability to develop and implement customer engagement strategies

Personality

charismatic, confident, and approachable. Comfortable being the face of the brand Professional, proactive, and adaptable in fast-paced environments Strong problem-solving skills with the ability to think on your feet Balanced approach to managing PR priorities alongside customer service needs

Powered by JazzHR

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Customer Care Manager

GES - Global Experience Specialists

Posted 5 days ago

Job Viewed

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Job Description

Are you a Customer Care Manager with a flair for delivering unforgettable events? Do you excel at building lasting client relationships?

GES is on the hunt for a passionate Customer Care Manager to join our dynamic team. You'll be at the forefront, delivering top-tier GES services for our high-profile events.

Are you a Customer Care Manager with a flair for delivering unforgettable events? Do you excel at building lasting client relationships?

GES is on the hunt for a passionate Customer Care Manager to join our dynamic team. You'll be at the forefront, delivering top-tier GES services for our high-profile events.

WHO WE ARE

GES is a global leader in live event marketing. We craft some of the world’s most spectacular events – from captivating exhibitions and engaging conferences to unforgettable sales events of all sizes. Our expertise spans from strategic planning and show-stopping audiovisuals to insightful performance metrics – and every meticulous detail in between. We bring brands to life!

Our Mission: To create unforgettable event experiences, powered by our talented team worldwide. We thrive in an innovative, fast-paced, and creative environment that encourages thinking big, creating boldly, and working collaboratively.

Our extraordinary team includes:

  • Visionary designers
  • Expert

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Customer Care Manager

Doha, Doha GES - Global Experience Specialists

Posted 6 days ago

Job Viewed

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Job Description

Are you a Customer Care Manager with a flair for delivering unforgettable events? Do you excel at building lasting client relationships? GES is on the hunt for a passionate Customer Care Manager to join our dynamic team. You'll be at the forefront, delivering top-tier GES services for our high-profile events. Are you a Customer Care Manager with a flair for delivering unforgettable events? Do you excel at building lasting client relationships? GES is on the hunt for a passionate Customer Care Manager to join our dynamic team. You'll be at the forefront, delivering top-tier GES services for our high-profile events. WHO WE ARE

GES is a global leader in live event marketing. We craft some of the world’s most spectacular events – from captivating exhibitions and engaging conferences to unforgettable sales events of all sizes. Our expertise spans from strategic planning and show-stopping audiovisuals to insightful performance metrics – and every meticulous detail in between. We bring brands to life! Our Mission: To create unforgettable event experiences, powered by our talented team worldwide. We thrive in an innovative, fast-paced, and creative environment that encourages thinking big, creating boldly, and working collaboratively. Our extraordinary team includes: Visionary designers Expert
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Manager Customer Care & Service Recovery

Doha, Doha Qatar Airways

Posted today

Job Viewed

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Job Description

As Manager Customer Care & Service Recovery, you will be responsible to enhance Qatar Airways' 5-star proposition through the delivery of a positive and personal Customer Care experience. Leading the Customer Care team in the processing of customer feedback, and ensuring that issues are resolved in a way which enhances customer loyalty, directly increases customer retention and meets customer and corporate SLAs.

You will ensure sharing feedback with all relevant stakeholders to raise awareness of customers' feedback and to encourage continuous improvement initiatives in order to eliminate/reduce negative customer feedback. In conjunction with Senior Manager Customer Care, leads and implements the delivery of the Service Recovery blueprint across customer contact points.

Accountabilities:

- Accountable for the execution of cost-effective, revenue-protection customer complaint solutions and service recovery actions.
- Leads and manages the Customer Care and Service Recovery teams to ensure that departmental KPIs e.g. customer response turn-round, finance controls, compliance etc., are met and exceeded.
- Energizes and motivates the Customer Care team to be high achievers.
- Act as the management point of contact for all executive escalations and be available to meet and resolve issues for premium customers in person.
- Performs other department duties related to his/her position as directed by Senior Manager Customer Care.
- Discretion relating to the customer experience is paramount for the image and welfare of both the company and the customer.
- Fulfils regular reporting requirements and escalation of processes as part of the Customer Care team, responsible for identifying to management where clear trends are emerging.
- Contributes and shares cross-functional activity in the department according to caseload volume demands.
- Ensures service recovery report is shared with service delivery units for feedback and follow-up process (quality and analysis).

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:

- Bachelor’s Degree or Equivalent
- Minimum 8 years of relevant experience within Airlines/Travel Industry
- Conversant in Airline Policies and procedures
- Have worked directly with customers
- Proactive approach to problem resolution, including progress action with internal departments
- Critical thinking and problem solving
- Expert knowledge of the major aviation regulations (EC261, MC99)
- Strong organizational and prioritization competencies
- Managerial skills - Ability to delegate work, set clear direction and manage workflow
- Strong mentoring and coaching skills

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to Apply
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Client Systems Technician Support

GovCIO

Posted 17 days ago

Job Viewed

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Job Description

Overview

GovCIO is currently hiring for Client Systems Technician Support. This position will be located in Qatar and will be an onsite position.

Responsibilities

Provide client systems technical support. The contractor shall:

  1. Provide Tier 1 support to resolve administrative and technical concerns with client/server devices;
  2. Install, configure and operate client/server devices;
  3. Provide OM&S of hardware and software;
  4. Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN , AFGM policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures;
  5. Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer;
  6. When requested, assist the unit EC with computer hardware and software inventories.
Qualifications

High School with 1 - 3 years (or commensurate experience). Clearance Required: Secret.

Required Skills and Experience:

  • IAT-II Certification
  • A+
  • MCSA-Windows 10 or newer
  • Must have 1-2 years’ practical experience in installation, repair, troubleshooting, and maintenance of communications systems or equipment; installing/deleting client-level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service releases of workstation.
Company Overview

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Salary Range

The posted salary range is USD $40,690.00 - USD $59,609.00 /Yr.

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