51 Data Infrastructure jobs in Qatar
Cloud Infrastructure Engineer
Posted 17 days ago
Job Viewed
Job Description
As an essential member of the IT Infrastructure Team, you will be instrumental in deploying, maintaining, and troubleshooting IT Cloud Infrastructure platforms. This role directly interacts with internal and external teams, providing technical support and solutions. The role supports our multi-cloud strategy and our digital transformation. The Cloud Infrastructure Administrator should manage, operate, and optimize cloud environments across Microsoft Azure and Google Cloud Platform (GCP). This role is critical for supporting ongoing development projects and ensuring our cloud infrastructure is robust, secure, and cost-effective. The ideal candidate combines hands-on technical expertise with best-practice knowledge of cloud operations, infrastructure administration, and security. This role will support ongoing cloud development projects and collaborate closely with application, development, and security teams that serve the business needs of the company.
Cloud and Endpoints Management- Cloud Administration & Operations: Administer, monitor, and maintain Azure and GCP environments. Manage computers, storage, networking, and identity services. Perform health checks, patching, updates, and performance optimization. Ensure resources are cost-optimized and aligned with best practices.
- Support & Project Involvement: Provide operational support for cloud-based projects. Collaborate with development/DevOps/application teams. Troubleshoot and resolve cloud infrastructure incidents.
- Identity & Collaboration Systems: Administer and support Active Directory, DNS, DHCP, SCCM, Exchange Online, Key Vault, Entra ID (Azure Active Directory), and Microsoft Intune. Manage hybrid identity protection, Azure AD Connect, SSO, MFA, conditional access, and device management. Deploy periodic and on-demand patches and hotfixes on Windows and Unix systems. Recommend improvements and optimizations. Implement Infrastructure-as-Code (Terraform, ARM templates). Ensure compliance with scalability, availability, and disaster recovery.
- Cloud Security & Compliance: Support the security team with implementation of controls. Monitor and respond to alerts. Apply governance, RBAC, and secure configuration baselines.
- Servers Administration & Operations: Provision and manage compute resources (VMs, containers, app services), storage solutions (Blob, Cloud Storage), and virtual networks (VNET, VPC) with a focus on high availability and disaster recovery. Configure and maintain Exchange Online, including mailbox management, transport rules, and threat protection configurations. Implement and enforce cloud security best practices and controls in close collaboration with the Security team.
- Endpoints Administration & Operations: Administer modern endpoint management using Microsoft Intune (MDM & MAM) for application deployment, compliance policies, configuration profiles, and automated device enrolment. Manage and maintain Microsoft SCCM for co-management with Intune, including patch management, software distribution, and OS deployment.
- Required capabilities: Excellent analytical and complex problem-solving skills. Strong verbal and written communication skills, with the ability to document processes and explain technical concepts clearly. Collaborative and proactive team player with a strong customer-service orientation. Ability to manage multiple priorities in a fast-paced environment. A continuous learner who stays current with evolving cloud technologies.
- Actively support a safe working environment for all employees and contractors.
- Report safety issues when noticed.
- Support operations to ensure all decisions, contacts and agreements are executed in accordance with company policies and procedures.
- Develop a comprehensive controls compliance program in collaboration with IT Infrastructure Manager, IT Project Manager, and the IT Director.
- Undergraduate degree in Computer/Electronic/Electrical Engineering or equivalent.
- Certifications (Nice-to-Have): Infrastructure certifications such as Microsoft Certified: Azure Administrator Associate, Google Professional Cloud Administrator, Google Professional Cloud Architect; Cloud security certifications such as Microsoft Certified: Azure Security Engineer Associate, Certified Cloud Security Professional, Google Professional Cloud Security Engineer.
- 5-8 years of experience in IT infrastructure/cloud administration.
- Proven hands-on experience with Microsoft Azure and Google Cloud Platform (GCP).
- Strong knowledge of Active Directory, SCCM, Exchange Online, Microsoft Intune, and Entra ID.
- Experience in cloud architecture, operations, and optimization best practices.
- Familiarity with Kubernetes (AKS/GKE) / Docker containers.
- Familiarity with advanced monitoring tools (e.g., Azure Monitor, Google Cloud Operations).
- Familiarity with automation and Infrastructure as Code (IaC) scripting tools (Terraform, Bicep, ARM, PowerShell, or similar).
- Knowledge of networking concepts (VNET, VPC, VPN, DNS, DHCP, load balancing, and firewalls).
- Exposure to cloud security principles and ability to collaborate with security teams.
- Strong troubleshooting, documentation, and communication skills.
- Knowledge of CI/CD pipelines and DevOps practices (Azure DevOps, GitHub Actions).
- Hands-on experience with backup/recovery solutions in cloud environments.
- Exposure to ITIL or similar service management frameworks.
- Working knowledge of ISO industry standards and charter scenarios.
Cloud Infrastructure Engineer
Posted today
Job Viewed
Job Description
As an essential member of the IT Infrastructure Team, he/she will be instrumental in deploying, maintaining, and troubleshooting of IT Cloud Infrastructure platforms. This dynamic role directly interacts with internal and external teams, providing top-notch technical support and solutions. The role supports our multi-cloud strategy and our digital transformation. The Cloud Infrastructure Administrator should manage, operate, and optimize our cloud environments across Microsoft Azure and Google Cloud Platform (GCP). This role is critical for supporting ongoing development projects and ensuring our cloud infrastructure is robust, secure, and cost-effective. The ideal candidate will combine hands-on technical expertise with best-practice knowledge of cloud operations, infrastructure administration, and security. This role will also support ongoing cloud development projects and collaborate closely with application, development, and security teams that serve the business needs of the company.
Cloud and Endpoints Management
Cloud Administration & Operations:
- Administer, monitor, and maintain Azure and GCP environments.
- Manage computers, storage, networking, and identity services.
- Perform health checks, patching, updates, and performance optimization.
- Ensure resources are cost-optimized and aligned with best practices.
Support & Project Involvement:
- Provide operational support for cloud-based projects.
- Collaborate with development/DevOps/application teams.
- Troubleshoot and resolve cloud infrastructure incidents.
Identity & Collaboration Systems:
- Administer and support Active Directory, DNS, DHCP, SCCM, Exchange Online, Key Vault, Entra ID (Azure Active Directory), and Microsoft Intune.
- Manage hybrid identity protection, Azure AD Connect, SSO, MFA, conditional access, and device management.
- Deploy periodic and on-demand patches and hotfixes on Windows and Unix systems.
Cloud Architecture & Optimization:
- Participate in design reviews.
- Recommend improvements and optimizations.
- Implement Infrastructure-as-Code (Terraform, ARM templates).
- Ensure compliance with scalability, availability, and disaster recovery.
Cloud Security & Compliance:
- Support the security team with implementation of controls.
- Monitor and respond to alerts.
- Apply governance, RBAC, and secure configuration baselines.
Servers and Endpoints Management
Servers Administration & Operations:
- Provision and manage compute resources (VMs, containers, app services), storage solutions (Blob, Cloud Storage), and virtual networks (VNET, VPC) with a focus on high availability and disaster recovery.
- Configure and maintain Exchange Online, including mailbox management, transport rules, and threat protection configurations.
- Implement and enforce cloud security best practices and controls in close collaboration with the Security team.
Endpoints Administration & Operations:
- Administer modern endpoint management using Microsoft Intune (MDM & MAM) for application deployment, compliance policies, configuration profiles, and automated device enrolment.
- Manage and maintain Microsoft SCCM for co-management with Intune, including patch management, software distribution, and OS deployment.
Professional Competencies
- Excellent analytical and complex problem-solving skills.
- Strong verbal and written communication skills, with the ability to document processes and explain technical concepts clearly.
- A collaborative and proactive team player with a strong customer-service orientation.
- Ability to manage multiple priorities in a fast-paced environment.
- A continuous learner who stays current with evolving cloud technologies.
Safety and Controls Integrity
- Actively support a safe working environment for all employees and contractors
- Report safety issues when and where noticed.
- Support operations to ensure all decisions, contacts and agreements executed in accordance with company policies and procedures.
- Develop together with IT Infrastructure Manager, IT Project Manager and the IT Director a comprehensive controls compliance program.
Education and Experience
- Undergraduate degree in Computer/Electronic/Electrical Engineering or equivalent.
- Preferred / Nice-to-Have Certifications:
- Infrastructure certifications (e.g., Microsoft Certified: Azure Administrator Associate, Google Professional Cloud Administrator, Google Professional Cloud Architect).
- Cloud security certifications (e.g., Microsoft Certified: Azure Security Engineer Associate, Certified Cloud Security Professional, Google Professional Cloud Security Engineer).
- 5-8 years of experience in IT infrastructure/cloud administration.
- Proven hands-on experience with Microsoft Azure and Google Cloud Platform (GCP).
- Strong knowledge of Active Directory, SCCM, Exchange Online, Microsoft Intune, and Entra ID.
- Experience in cloud architecture, operations, and optimization best practices.
- Familiarity with Kubernetes (AKS/GKE) / Docker containers.
- Familiarity with advanced monitoring tools (e.g., Azure Monitor, Google Cloud Operations).
- Familiarity with automation and Infrastructure as Code (IaC) scripting tools (Terraform, Bicep, ARM, PowerShell, or similar).
- Knowledge of networking concepts (VNET, VPC, VPN, DNS, DHCP, load balancing, and firewalls).
- Exposure to cloud security principles and ability to collaborate with security teams.
- Strong troubleshooting, documentation, and communication skills.
- Knowledge of CI/CD pipelines and DevOps practices (Azure DevOps, GitHub Actions).
- Hands-on experience with backup/recovery solutions in cloud environments.
- Exposure to ITIL or similar service management frameworks.
- Working knowledge of ISO industry standards and charter scenarios.
Cloud Infrastructure Engineer
Posted today
Job Viewed
Job Description
Cloud Infrastructure Engineer (Azure) Arabic nationality only
Business Impact: Enable secure, resilient, and cost-efficient cloud platforms that power mission-critical systems and business growth.
Role Overview: Own the full lifecycle of enterprise-scale Azure infrastructure — architecture, deployment, optimization, governance and incident response — to ensure high availability, compliance, and operational excellence.
Key Responsibilities:
- Architect and deploy secure, multi-region Azure environments for production workloads.
- Lead cloud migration and modernization efforts using Infrastructure as Code (IaC).
- Implement automation for provisioning, scaling and patching.
- Establish observability, alerting, and DR/BCP plans (monitoring, runbooks).
- Enforce security, compliance and FinOps best practices.
- Partner with engineering and product leadership to align cloud strategy with business goals.
Qualifications:
- 5+ years designing and operating Azure infrastructure (IaaS/PaaS).
- Hands-on with networking, identity (Azure AD), and cloud governance.
- Proficient with IaC (Terraform, Bicep, ARM) and scripting (PowerShell/Python).
- Proven experience with multi-region, high-availability deployments and cost optimization.
- Strong understanding of security/compliance frameworks (ISO/SOC, GDPR as applicable).
Preferred Skills:
- AKS experience, Azure Monitor / Sentinel, Ansible.
- Certifications (AZ-104, AZ-305) and multi-cloud familiarity (AWS/GCP).
Job Type: Full-time
Pay: QAR12, QAR15,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Cloud Infrastructure Engineer (Azure): 4 years (Required)
Language:
- Arabic nationality only (Required)
License/Certification:
- degree in Computer Science, IT (Required)
Cloud Infrastructure Engineer
Posted 16 days ago
Job Viewed
Job Description
Cloud and Endpoints Management
Cloud Administration & Operations: Administer, monitor, and maintain Azure and GCP environments. Manage computers, storage, networking, and identity services. Perform health checks, patching, updates, and performance optimization. Ensure resources are cost-optimized and aligned with best practices.
Support & Project Involvement: Provide operational support for cloud-based projects. Collaborate with development/DevOps/application teams. Troubleshoot and resolve cloud infrastructure incidents.
Identity & Collaboration Systems: Administer and support Active Directory, DNS, DHCP, SCCM, Exchange Online, Key Vault, Entra ID (Azure Active Directory), and Microsoft Intune. Manage hybrid identity protection, Azure AD Connect, SSO, MFA, conditional access, and device management. Deploy periodic and on-demand patches and hotfixes on Windows and Unix systems. Recommend improvements and optimizations. Implement Infrastructure-as-Code (Terraform, ARM templates). Ensure compliance with scalability, availability, and disaster recovery.
Cloud Security & Compliance: Support the security team with implementation of controls. Monitor and respond to alerts. Apply governance, RBAC, and secure configuration baselines.
Servers and Endpoints Management
Servers Administration & Operations: Provision and manage compute resources (VMs, containers, app services), storage solutions (Blob, Cloud Storage), and virtual networks (VNET, VPC) with a focus on high availability and disaster recovery. Configure and maintain Exchange Online, including mailbox management, transport rules, and threat protection configurations. Implement and enforce cloud security best practices and controls in close collaboration with the Security team.
Endpoints Administration & Operations: Administer modern endpoint management using Microsoft Intune (MDM & MAM) for application deployment, compliance policies, configuration profiles, and automated device enrolment. Manage and maintain Microsoft SCCM for co-management with Intune, including patch management, software distribution, and OS deployment.
Required capabilities: Excellent analytical and complex problem-solving skills. Strong verbal and written communication skills, with the ability to document processes and explain technical concepts clearly. Collaborative and proactive team player with a strong customer-service orientation. Ability to manage multiple priorities in a fast-paced environment. A continuous learner who stays current with evolving cloud technologies.
Safety and Controls Integrity
Actively support a safe working environment for all employees and contractors.
Report safety issues when noticed.
Support operations to ensure all decisions, contacts and agreements are executed in accordance with company policies and procedures.
Develop a comprehensive controls compliance program in collaboration with IT Infrastructure Manager, IT Project Manager, and the IT Director.
Education and Experience
Undergraduate degree in Computer/Electronic/Electrical Engineering or equivalent.
Certifications (Nice-to-Have): Infrastructure certifications such as Microsoft Certified: Azure Administrator Associate, Google Professional Cloud Administrator, Google Professional Cloud Architect; Cloud security certifications such as Microsoft Certified: Azure Security Engineer Associate, Certified Cloud Security Professional, Google Professional Cloud Security Engineer.
5-8 years of experience in IT infrastructure/cloud administration.
Proven hands-on experience with Microsoft Azure and Google Cloud Platform (GCP).
Strong knowledge of Active Directory, SCCM, Exchange Online, Microsoft Intune, and Entra ID.
Experience in cloud architecture, operations, and optimization best practices.
Familiarity with Kubernetes (AKS/GKE) / Docker containers.
Familiarity with advanced monitoring tools (e.g., Azure Monitor, Google Cloud Operations).
Familiarity with automation and Infrastructure as Code (IaC) scripting tools (Terraform, Bicep, ARM, PowerShell, or similar).
Knowledge of networking concepts (VNET, VPC, VPN, DNS, DHCP, load balancing, and firewalls).
Exposure to cloud security principles and ability to collaborate with security teams.
Strong troubleshooting, documentation, and communication skills.
Knowledge of CI/CD pipelines and DevOps practices (Azure DevOps, GitHub Actions).
Hands-on experience with backup/recovery solutions in cloud environments.
Exposure to ITIL or similar service management frameworks.
Working knowledge of ISO industry standards and charter scenarios.
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Senior Systems & Cloud Infrastructure Engineer
Posted 4 days ago
Job Viewed
Job Description
Talent Leaders is a Federally incorporated Canadian firm operating globally with their strong presence in Canada, Qatar, UAE and KSA. Talent Leaders brings 3 decades of consulting experience to its potential candidates and corporate and government clients. Talent Leaders operates in a unique way to translate the aspirations of the highly competent candidates into reality and present the candidates to the most deserving employer. Organizations choose their employees for their competence, expertise, and experience while Talent Leaders chooses its client (corporate employers) as our candidates deserve the best.
Summary
This role is responsible for designing, deploying, and managing the organization's IT infrastructure, cloud platforms, and hybrid systems in alignment with national cybersecurity and digital readiness standards.
Roles and Responsibilities- Design and manage hybrid cloud infrastructure (Azure/VMware), aligned with QCD/MICT policies
- Lead system architecture, implementation, upgrades, and security hardening
- Ensure alignment with NIA and CSF controls for infrastructure readiness
- Integrate BCP/DR solutions with approved government hosting providers
- Govern PaaS/IaaS provisioning, automation, and resource monitoring
- Manage servers, firewalls, backup systems, and endpoint management tools
- Collaborate with cybersecurity function to ensure zero-trust architecture
- Support business applications and systems in coordination with the IT Manager
- Bachelor's degree in Computer Science or related field
- 7+ years of experience in IT infrastructure roles with hybrid environment exposure
- Strong experience in Azure, virtualization, Active Directory, and DNS/DHCP services
- Hands-on knowledge of storage, backup, and recovery technologies
- Experience aligning infrastructure with NIA/CSF requirements
- Certifications in Microsoft Azure, VMware, or Cisco highly desirable
- Ability to document and optimize system architecture and deployment workflows
Senior Systems & Cloud Infrastructure Engineer
Posted 9 days ago
Job Viewed
Job Description
Overview
Talent Leaders is a Federally incorporated Canadian firm operating globally with their strong presence in Canada, Qatar, UAE and KSA. Talent Leaders brings 3 decades of consulting experience to its potential candidates and corporate and government clients. Talent Leaders operates in a unique way to translate the aspirations of the highly competent candidates into reality and present the candidates to the most deserving employer. Organizations choose their employees for their competence, expertise, and experience while Talent Leaders chooses its client (corporate employers) as our candidates deserve the best.
Summary
This role is responsible for designing, deploying, and managing the organization’s IT infrastructure, cloud platforms, and hybrid systems in alignment with national cybersecurity and digital readiness standards.
Roles and Responsibilities- Design and manage hybrid cloud infrastructure (Azure/VMware), aligned with QCD/MICT policies
- Lead system architecture, implementation, upgrades, and security hardening
- Ensure alignment with NIA and CSF controls for infrastructure readiness
- Integrate BCP/DR solutions with approved government hosting providers
- Govern PaaS/IaaS provisioning, automation, and resource monitoring
- Manage servers, firewalls, backup systems, and endpoint management tools
- Collaborate with cybersecurity function to ensure zero-trust architecture
- Support business applications and systems in coordination with the IT Manager
- Bachelor’s degree in Computer Science or related field
- 7+ years of experience in IT infrastructure roles with hybrid environment exposure
- Strong experience in Azure, virtualization, Active Directory, and DNS/DHCP services
- Hands-on knowledge of storage, backup, and recovery technologies
- Experience aligning infrastructure with NIA/CSF requirements
- Certifications in Microsoft Azure, VMware, or Cisco highly desirable
- Ability to document and optimize system architecture and deployment workflows
Senior Systems & Cloud Infrastructure Engineer
Posted 9 days ago
Job Viewed
Job Description
Talent Leaders is a Federally incorporated Canadian firm operating globally with their strong presence in Canada, Qatar, UAE and KSA. Talent Leaders brings 3 decades of consulting experience to its potential candidates and corporate and government clients. Talent Leaders operates in a unique way to translate the aspirations of the highly competent candidates into reality and present the candidates to the most deserving employer. Organizations choose their employees for their competence, expertise, and experience while Talent Leaders chooses its client (corporate employers) as our candidates deserve the best. Summary This role is responsible for designing, deploying, and managing the organization’s IT infrastructure, cloud platforms, and hybrid systems in alignment with national cybersecurity and digital readiness standards. Roles and Responsibilities
Design and manage hybrid cloud infrastructure (Azure/VMware), aligned with QCD/MICT policies Lead system architecture, implementation, upgrades, and security hardening Ensure alignment with NIA and CSF controls for infrastructure readiness Integrate BCP/DR solutions with approved government hosting providers Govern PaaS/IaaS provisioning, automation, and resource monitoring Manage servers, firewalls, backup systems, and endpoint management tools Collaborate with cybersecurity function to ensure zero-trust architecture Support business applications and systems in coordination with the IT Manager Ideal Candidate Specification
Bachelor’s degree in Computer Science or related field 7+ years of experience in IT infrastructure roles with hybrid environment exposure Strong experience in Azure, virtualization, Active Directory, and DNS/DHCP services Hands-on knowledge of storage, backup, and recovery technologies Experience aligning infrastructure with NIA/CSF requirements Certifications in Microsoft Azure, VMware, or Cisco highly desirable Ability to document and optimize system architecture and deployment workflows
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Service Delivery Manager - Cloud & Infrastructure
Posted 4 days ago
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Job Description
Job Summary: The Service Delivery Manager will be responsible for managing end-to-end service delivery of cloud and IT infrastructure services, ensuring operational excellence, SLA adherence, and client satisfaction. This role requires deep technical understanding of enterprise systems, cloud platforms, and service governance frameworks.
Key ResponsibilitiesLead the delivery of cloud and infrastructure services across multiple enterprise environments.
Ensure compliance with SLA, KPI, and quality assurance benchmarks.
Collaborate with internal teams, vendors, and client stakeholders to manage delivery expectations.
Oversee technical teams, including cloud engineers and infrastructure support leads.
Implement ITIL-based service management processes and continuous improvement strategies.
Coordinate incident, problem, and change management efforts.
Ensure proper resource planning, reporting, and performance tracking.
Act as the primary point of contact for clients regarding service operations.
Minimum 9 years of experience in IT service delivery, with at least 3 years in a managerial role.
Proven experience managing enterprise IT infrastructure and cloud environments (Azure, AWS, hybrid).
Strong understanding of ITIL, ITSM frameworks, and project governance.
Excellent stakeholder management and communication skills.
Experience working with cross-functional teams, vendors, and third-party service providers.
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
Certifications in PMP, ITIL, PRINCE2, or equivalent preferred.
Experience in managing operations within GCC region.
Exposure to data center management, security compliance, and cloud-native tools.
Ability to handle escalation management and reporting to executive leadership.
Service Design Manager-Cloud & Infrastructure
Posted 3 days ago
Job Viewed
Job Description
Overview: This listing appears to combine multiple, unrelated roles and responsibilities across various industries. The following refined description focuses on concrete, job-focused responsibilities and qualifications that pertain to technical and project-based roles, while removing boilerplate, extraneous market data, and unclear or duplicate sections.
Responsibilities- Develop electrical designs using Revit, perform calculations, ensure regulatory compliance, provide technical support, and demonstrate strong communication and software skills.
- Conduct risk assessments and ensure compliance with applicable policies; develop mitigation strategies and stay current with regulatory and cybersecurity frameworks.
- Lead mechanical design for HVAC, plumbing, and firefighting systems; ensure compliance with relevant standards and maintain strong communication with stakeholders.
- Prepare WPS files, ensure payroll compliance (if applicable to role), and manage project documentation with attention to accuracy and accessibility.
- Lead and supervise teams in areas such as sales, recruitment, or operations as appropriate to the role; manage customer relationships and ensure achievement of targets.
- Develop and enhance web applications with scalable backend code, build APIs, and manage cloud deployments using modern frameworks and relational databases.
- Provide field-based technical support, conduct equipment troubleshooting and maintenance (e.g., audio/visual equipment, LED panels, control boards), and ensure safety and quality standards.
- Bachelor’s degree in a relevant field (Engineering, IT, Finance, or related discipline as specified by the role).
- Experience in applicable domains such as electrical design, HVAC, mechanical systems, banking/digital projects, or software development, depending on the posting.
- Strong stakeholder management, communication, and organizational skills; ability to work cross-functionally and manage project timelines.
- Proficiency in relevant software and tools (e.g., Revit, SQL/Power BI, API development, cloud platforms) as required by the position.
This refined description preserves core competencies and responsibilities while removing duplicate and irrelevant market-content sections. If there are specific roles you want to preserve (e.g., a particular engineering, IT, or sales posting), please provide the exact focus so we can tailor the description accordingly.
#J-18808-LjbffrService Design Manager – Cloud & Infrastructure
Posted 6 days ago
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Job Description
Overview
Summary
The role leads a team of architects in designing enterprise-grade cloud and infrastructure solutions. It involves defining strategies for cloud adoption, hybrid infrastructure design, standardization, governance, and ensuring alignment with business and technology objectives.
- Lead, mentor, and manage a team of cloud and infrastructure architects
- Design end-to-end infrastructure solutions across on-prem and cloud platforms
- Drive cloud adoption strategies, migrations, and optimizations for IaaS, PaaS, SaaS models
- Build hybrid infrastructure integrating on-prem with cloud-native services
- Define and enforce governance, standards, and best practices
- Collaborate with cybersecurity, DevOps, network, and application teams for cohesive delivery
- Prepare HLDs, LLDs, and present architectural documentation to stakeholders
- Monitor KPIs and ensure designs meet SLAs, scalability, and security needs
- Facilitate workshops and design thinking sessions to capture requirements
- Stay updated with industry trends and emerging technologies to enhance service design
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent
- 9 to 10 years of experience in technology services or related fields
- Strong service design expertise with ITIL exposure
- Advanced knowledge of cloud and enterprise technologies including Tier-III data centers, WAN/LAN, storage, servers, and enterprise applications
- Experience leading teams in managed service environments
- Strong communication, presentation, and collaboration skills
- Ability to standardize, document, and govern complex infrastructure environments