7 Department Heads jobs in Qatar

Doha Bank is seeking a strategic and visionary leader to head its Data Intelligence & Analytics department. This high-impact role reports directly to the Chief Information Officer and is responsible for driving the Bank's enterprise-wide data strategy, governance, and analytics capabilities. You will lead a multidisciplinary team focused on unlocking the power of data to improve performance, reduce risk, and enhance operational efficiency across all business functions.

Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards & Payments, Enterprise Channels, Business Applications, and the IT Service Desk.

Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards & Payments, Enterprise Channels, Business Applications, and the IT Service Desk.

About the Role
: As Department Head, you'll lead a high-performing team to ensure seamless operations, drive innovation, and deliver best-in-class technology solutions aligned with business goals. You'll collaborate across business units, IT teams, and external partners to enhance system reliability, user experience, and service delivery.

Responsibilities
:

• Manage end-to-end application support across multiple banking platforms.
• Ensure timely resolution of incidents and service requests, with a focus on minimizing downtime.
• Monitor system performance and lead continuous improvement initiatives.
• Implement ITSM processes (incident, problem, and change management) and ensure SLA compliance.
• Lead root cause analysis and corrective actions to prevent recurring issues.
• Collaborate with stakeholders on project planning, resource alignment, and delivery.
• Stay current with regulatory changes and ensure compliance across IT applications.
• Guide the development of KPIs and performance metrics for the department.
• Foster strong relationships across business and IT to support strategic decision-making.
• Oversee project workflows, budgets, and testing phases to ensure timely, profitable outcomes.

Qualifications & Experience Required
:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum 15 years of experience in banking IT, with leadership in business applications.
• Proven expertise in managing enterprise software in financial environments.
• Strong command of agile, DevSecOps, and continuous integration methodologies.
• Deep understanding of banking systems and IT infrastructure.

Required Skills
:

• Leadership in business applications.
• Expertise in enterprise software management.
• Agile and DevSecOps methodologies.

Preferred Skills
:

• Experience in financial environments.
• Knowledge of IT infrastructure.

Lead and manage the Application Support function at Doha Bank, overseeing enterprise systems including Channels, Cards & Payments, Core Banking, Integration, Business Applications, and IT Service Desk. Ensure optimal performance, strategic alignment, and continuous improvement of application services in support of business goals.

Job Title:
Department Head – Application Support

Function:
Digital Systems & Information Technology (DS&IT)

Department:
IT Applications Delivery

Reports to:
Head of IT Delivery

Role Objective

Lead and manage the Application Support function at Doha Bank, overseeing enterprise systems including Channels, Cards & Payments, Core Banking, Integration, Business Applications, and IT Service Desk. Ensure optimal performance, strategic alignment, and continuous improvement of application services in support of business goals.

Key Responsibilities

Strategic

• Align application support strategy with overall IT and business objectives.
• Support IT leadership in budgeting, planning, and performance metrics.
• Drive innovation and transformation initiatives across the bank.
• Ensure compliance with regulatory requirements (e.g., QCB).
• Represent the bank in external forums and partnerships.

Operational

• Oversee daily operations of the application support team.
• Ensure timely resolution of incidents and service requests.
• Monitor and enhance application performance and stability.
• Implement ITSM processes (incident, problem, change management).
• Ensure SLA compliance and stakeholder satisfaction.
• Lead root cause analysis and continuous improvement efforts.
• Manage application lifecycle: requirements, integration, optimization, and support.
• Collaborate with business units, vendors, and IT teams on projects and enhancements.
• Develop and enforce policies, procedures, and roadmaps.
• Support audits, compliance, and risk management activities.

People Management

• Lead, mentor, and develop the application support team.
• Conduct performance reviews and support career development.
• Participate in recruitment and succession planning.
• Promote a culture of accountability, learning, and service excellence.

Key Interactions

Internal:

Strategy, Business Units, Product Teams, BI, Distribution, IT, Subsidiaries, Overseas Branches

External:

Regulators, Vendors, Consultants, Customers, Partners.

Qualifications & Experience

Education:

• Bachelor's in Computer Science, Information Systems, or related field
• Master's in Management or related discipline (preferred)
• Experience:
• 13–18 years in banking/financial services
• Proven leadership in IT business applications
• Strong background in application maintenance and optimization

Technical Competencies

• Deep knowledge of banking systems and middleware
• Application architecture and lifecycle management
• Programming and debugging proficiency
• Agile, DevSecOps, CI/CD practices
• Project and change management
• Business analysis and IT strategy alignment

Behavioral Competencies

• Leadership:
  Strategic thinking, decision-making, performance management
• Results Delivery:
  Planning, problem-solving, analysis
• Operational Agility:
  Resource management, adaptability, change readiness
• Customer Focus:
  Quality commitment, relationship management
• Collaboration:
  Communication, respect, influence

Certifications (Preferred)

• PMP, CBAP, or equivalent technical certifications

Position: Head of Department – English Language

Location: Doha, Qatar (On-Site)

Role Overview

We are seeking an experienced and dynamic Head of English Department to oversee the design, delivery, and academic quality of English language programs for adult learners (and occasionally teens). This is a leadership position that requires a strong academic background, proven experience in program management, and the ability to guide and inspire a team of instructors.

Key Responsibilities

• Lead the English Language Department, ensuring academic excellence and program quality.
• Design, review, and enhance English programs (General English, Business English, IELTS, and ESP).
• Recruit, train, and mentor English instructors.
• Conduct classroom observations and provide constructive feedback.
• Develop and implement assessments, placement tests, and evaluation methods.
• Ensure compliance with accreditation and institutional standards.
• Collaborate with management on curriculum development and strategic initiatives.
• Maintain student engagement and satisfaction through innovative teaching methodologies.
• Represent the department in internal meetings and external academic forums when required.

Requirements

• Bachelor's or Master's degree in English, Linguistics, Education, TESOL, or Applied Linguistics.
• CELTA, DELTA, or equivalent internationally recognized teaching certification (mandatory).
• Minimum 5+ years of English teaching experience, with at least 2+ years in a leadership/coordination role.
• Proven expertise in IELTS/TOEFL/Business English training.
• Strong knowledge of curriculum development, assessment design, and quality assurance.
• Excellent communication, organizational, and leadership skills.
• Prior experience in the Middle East/Gulf region is an advantage.

What We Offer

• Competitive tax-free salary (commensurate with experience).
• Visa sponsorship, medical insurance, and accommodation.
• Professional growth and leadership development opportunities.
• A supportive and collaborative academic environment.

How to Apply

If you meet the requirements and are ready to take on a leadership role, please apply by sharing your CV via WhatsApp:

Job Type: Full-time

Pay: QAR5, QAR5,500.00 per month

Application Question(s):

• Do you hold a Bachelor's or Master's degree in English, Linguistics, TESOL, Applied Linguistics, or a related field?
• Do you hold an internationally recognized English language teaching certification (CELTA, DELTA, TESOL, or equivalent)?
• How many years of English language teaching experience do you have?
• How many years of academic leadership or coordination experience do you have (managing instructors, programs, or curricula)?
• Do you have proven experience teaching and preparing learners for IELTS/TOEFL/Business English/ESP? please share details
• Have you designed or revised English curricula, assessments, or placement tests?
• Do you have prior experience working in the Middle East/Gulf region?
• Are you fluent in any additional languages besides English?
• Do you have experience in leading a team or holding leadership/managerial roles in an academic setting?
• Are you in Qatar or open to relocating to Doha, Qatar for this on-site role?