16 Department Heads jobs in Qatar

About the Role

Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards & Payments, Enterprise Channels, Business Applications, and the IT Service Desk.

As Department Head, you’ll lead a high-performing team to ensure seamless operations, drive innovation, and deliver best-in-class technology solutions aligned with business goals. You’ll collaborate across business units, IT teams, and external partners to enhance system reliability, user experience, and service delivery.

• Manage end-to-end application support across multiple banking platforms.
• Ensure timely resolution of incidents and service requests, with a focus on minimizing downtime.
• Monitor system performance and lead continuous improvement initiatives.
• Implement ITSM processes (incident, problem, and change management) and ensure SLA compliance.
• Lead root cause analysis and corrective actions to prevent recurring issues.
• Collaborate with stakeholders on project planning, resource alignment, and delivery.
• Stay current with regulatory changes and ensure compliance across IT applications.
• Guide the development of KPIs and performance metrics for the department.
• Foster strong relationships across business and IT to support strategic decision-making.
• Oversee project workflows, budgets, and testing phases to ensure timely, profitable outcomes.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum 15 years of experience in banking IT, with leadership in business applications.
• Proven expertise in managing enterprise software in financial environments.
• Strong command of agile, DevSecOps, and continuous integration methodologies.
• Deep understanding of banking systems and IT infrastructure.

• Leadership in business applications.
• Expertise in enterprise software management.
• Agile and DevSecOps methodologies.

• Experience in financial environments.
• Knowledge of IT infrastructure.

Doha Bank is seeking a strategic and visionary leader to head its Data Intelligence & Analytics department. This high-impact role reports directly to the Chief Information Officer and is responsible for driving the Bank's enterprise-wide data strategy, governance, and analytics capabilities. You will lead a multidisciplinary team focused on unlocking the power of data to improve performance, reduce risk, and enhance operational efficiency across all business functions.

Role Overview:
You will oversee key pillars of the data ecosystem including Data Governance, Data Operations, and Management Information Systems (MIS). Your mission is to design and implement scalable Big Data solutions, develop an enterprise data management framework, and ensure robust data delivery aligned with business goals and regulatory standards.

Key Responsibilities:

• Collaborate with the CDIO to define and implement the Bank's data strategy and value proposition.
• Align data initiatives with broader DS&IT goals and market trends.
• Develop performance metrics and support budget planning for the department.
• Shape the long-term roadmap for data architecture and governance.
• Lead the development of policies, procedures, and best practices for data operations.
• Oversee data migration, integration, and automation projects across the enterprise.
• Partner with digital and technology teams to build scalable analytics platforms.
• Deliver impactful data solutions by translating business needs into actionable insights.
• Guide the creation of automated reporting tools to enhance decision-making.
• Promote innovation through advanced analytics and emerging technologies.
• Work cross-functionally with business units to define analytics requirements.
• Ensure compliance with QCB and other regulatory bodies through data-driven controls.
• Provide thought leadership on analytics tools, big data methods, and industry trends.

Qualifications, Experience & Skills Required :

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Master's degree in Management or Technology is a plus.
• 15–20 years of experience in banking or financial services, with a strong focus on data and analytics.
• Proven track record in program management, data science, and user-centered design.
• Deep understanding of data governance, big data platforms, and enterprise architecture.

Why Join Doha Bank ?
This is a unique opportunity to shape the future of data-driven banking in one of the region's leading financial institutions. You'll work at the intersection of strategy, technology, and innovation—empowering the Bank to make smarter decisions and deliver exceptional value to its customers.

Doha Bank is seeking a strategic and visionary leader to head its Data Intelligence & Analytics department. This high-impact role reports directly to the Chief Information Officer and is responsible for driving the Bank's enterprise-wide data strategy, governance, and analytics capabilities. You will lead a multidisciplinary team focused on unlocking the power of data to improve performance, reduce risk, and enhance operational efficiency across all business functions.

Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards & Payments, Enterprise Channels, Business Applications, and the IT Service Desk.

Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards & Payments, Enterprise Channels, Business Applications, and the IT Service Desk.

About the Role
: As Department Head, you'll lead a high-performing team to ensure seamless operations, drive innovation, and deliver best-in-class technology solutions aligned with business goals. You'll collaborate across business units, IT teams, and external partners to enhance system reliability, user experience, and service delivery.

Responsibilities
:

• Manage end-to-end application support across multiple banking platforms.
• Ensure timely resolution of incidents and service requests, with a focus on minimizing downtime.
• Monitor system performance and lead continuous improvement initiatives.
• Implement ITSM processes (incident, problem, and change management) and ensure SLA compliance.
• Lead root cause analysis and corrective actions to prevent recurring issues.
• Collaborate with stakeholders on project planning, resource alignment, and delivery.
• Stay current with regulatory changes and ensure compliance across IT applications.
• Guide the development of KPIs and performance metrics for the department.
• Foster strong relationships across business and IT to support strategic decision-making.
• Oversee project workflows, budgets, and testing phases to ensure timely, profitable outcomes.

Qualifications & Experience Required
:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum 15 years of experience in banking IT, with leadership in business applications.
• Proven expertise in managing enterprise software in financial environments.
• Strong command of agile, DevSecOps, and continuous integration methodologies.
• Deep understanding of banking systems and IT infrastructure.

Required Skills
:

• Leadership in business applications.
• Expertise in enterprise software management.
• Agile and DevSecOps methodologies.

Preferred Skills
:

• Experience in financial environments.
• Knowledge of IT infrastructure.

Overview

Doha Bank is seeking a strategic and visionary leader to head its Data Intelligence & Analytics department. This high-impact role reports directly to the Chief Information Officer and is responsible for driving the Bank’s enterprise-wide data strategy, governance, and analytics capabilities. You will lead a multidisciplinary team focused on unlocking the power of data to improve performance, reduce risk, and enhance operational efficiency across all business functions.

• Lead the enterprise data strategy, governance, and analytics capabilities.
• Direct a multidisciplinary team to unlock the power of data to improve performance, reduce risk, and enhance operational efficiency across all business functions.

The original description does not provide qualifications. It references a detailed job description and application link, but no link is included in the text provided.

Job Title: Department Head – IT Applications

Function: Information Technology

Department: IT Applications

Reports to: Chief Digital and Information Officer (CDIO)

Role Summary

The Department Head – IT Applications is responsible for leading and managing the IT Applications function at Doha Bank. This includes overseeing application development, change management, quality assurance, and deployment. The role involves strategic planning, cross-functional collaboration, and ensuring the alignment of IT initiatives with business goals. The incumbent will drive innovation, optimize application performance, and support enterprise-wide digital transformation.

Key Responsibilities

Strategic Leadership

• Contribute to the development and execution of the IT strategy, ensuring alignment with business objectives.
• Collaborate with the CDIO on budgeting, forecasting, and performance metrics for the IT Applications function.
• Lead innovation and transformation initiatives across the bank.
• Maintain awareness of regulatory changes and ensure compliance within the IT Applications domain.
• Represent the bank at external forums to promote technology leadership.

Operational Excellence

• Develop and enforce policies and procedures for efficient IT application operations.
• Lead the creation and integration of application roadmaps with enterprise strategies.
• Oversee project lifecycles from business case development to deployment and post-launch support.
• Ensure effective change control, risk management, and stakeholder communication.
• Collaborate with business units to identify opportunities and deliver tailored IT solutions.
• Monitor performance metrics and ensure timely reporting to senior leadership.

People Management

• Lead, mentor, and develop a high-performing team.
• Support recruitment, performance management, and career development initiatives.
• Conduct regular performance reviews and ensure alignment with organizational goals.
• Promote a culture of continuous learning, accountability, and innovation.

Key Interactions

Internal:

• Strategy Team
• Business Units & Section Heads
• Product & BI Teams
• IT Department
• Subsidiaries and Overseas Branches

External:

• Regulatory Authorities
• Technology Vendors & Consultants
• Business Partners and Customers

Qualifications & Experience

Education:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Master’s degree in Management or a related discipline is preferred.

Experience:

• 13–18 years in the financial services or banking sector.
• Proven leadership in managing IT business applications.
• Strong background in software development, application lifecycle management, and digital transformation.

Technical Competencies

• Deep knowledge of banking systems, middleware, and application architecture.
• Proficiency in programming, DevSecOps, agile methodologies, and CI/CD tools.
• Strong understanding of project and change management.
• Expertise in business analysis, performance management, and IT strategy alignment.

Industry & Regulatory Knowledge

• Up-to-date with industry trends and best practices.
• Familiarity with local and international banking regulations.
• Strong grasp of IT security and compliance frameworks.

Certifications (Preferred)

• PMP, CBAP, or equivalent industry-recognized certifications.

Behavioral Competencies

• Leadership: Strategic thinking, decision-making, and performance development.
• Results Delivery: Planning, problem-solving, and analytical thinking.
• Operational Agility: Resource management, adaptability, and change navigation.
• Customer Focus: Quality commitment, customer orientation, and continuous improvement.
• Collaboration: Relationship management, communication, and influence.