25 Director Of Operations jobs in Qatar

Shape the Future of a Luxury Fitness & Wellness Company in Qatar as an Operations Director

Are you a visionary operations leader ready to redefine the wellness experience? A pioneering fitness and wellness company in Doha, Qatar, is searching for an Operations Director to elevate its innovative approach to holistic well-being. This is your chance to join a team dedicated to excellence and contribute to a brand that's setting new standards in the industry.

The Impact You'll Make

As the Operations Director, you'll be at the forefront of optimizing daily operations across all facilities, spanning fitness, wellness, food and beverage, and retail. You will:

• Lead and inspire department heads, ensuring our high standards are consistently met.
• Implement and evolve robust operating procedures as we grow.
• Champion exceptional service consistency, balancing operational efficiency with a luxurious client experience.
• Drive initiatives to boost efficiency, reduce costs, and maximize revenue.
• Define and analyze key performance indicators to guide continuous improvement.
• Collaborate with leadership to manage budgeting, forecasting, and financial performance.
• Cultivate a high-performance culture, fostering the growth and development of your team.
• Oversee workforce planning, scheduling, and training programs.
• Ensure outstanding client satisfaction, retention, and feedback integration across all business units.
• Prepare our operational systems for seamless expansion into new locations and formats.
• Support the launch of new branches and evaluate technology platforms for optimal operations.

Your Skills and Experience

We are looking for a highly strategic and hands-on professional with a proven track record in operations leadership. You will bring:

• Extensive progressive experience in operations leadership, ideally within the fitness, hospitality, or wellness sectors.
• Demonstrated success in managing large, multi-departmental teams with a strong focus on service excellence.
• Strong business acumen, including experience with financial management, budget control, and data-driven decision-making.
• A history of building scalable systems, processes, and infrastructure.
• Excellent computer and reporting literacy.
• High integrity, resilience, and emotional intelligence.
• A strategic mindset coupled with a proactive, execution-oriented approach.
• The ability to inspire and uplift teams through calm, confident leadership.
• A natural client-centric and detail-oriented focus.

The Executives in Sport Group are retained on behalf of the fitness and wellness company to appoint an Operations Director. All direct applications and CV's will be forwarded to The Executives in Sport Group.

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Talent Leaders is a Canadian federally incorporated Executive Search and HR Consulting firm, with a strong presence in the Middle East and a proven track record of sourcing exceptional leadership talent across the GCC. We have been exclusively mandated by one of our prestigious clients in Qatar to headhunt a highly qualified Director – Service Operations to lead a mission-critical function that drives digital infrastructure excellence and managed service maturity in a 24x7 environment.

Role Overview
The Director – Service Operations is responsible for orchestrating end-to-end service delivery, ensuring operational excellence across IT infrastructure, technical operations, workplace support, and client services. This role integrates and oversees the Service Desk, NOC, L1 Technical Operations, Control Management, and Workplace Services under a unified model focused on reliability, automation, governance, and client satisfaction. The ideal candidate will bring international exposure, particularly from Western, European, or Gulf-based environments, and a proven ability to lead high-performing IT operations in enterprise or multi-tenant settings.

Key Responsibilities

• Lead Service Operations including Service Desk, NOC, Technical Operations, Control Management, and Workplace Services
• Ensure successful, SLA-driven delivery of services to named enterprise clients
• Implement standardized operating models, ITIL-aligned governance, performance dashboards, and automation-first approaches
• Develop and monitor operational KPIs related to SLA compliance, MTTR, CSAT, change success rate, incident management, and proactive support
• Drive client engagement strategy and lead escalations, service transition, and solution design support
• Build executive reporting, analytics (e.g., Power BI dashboards), and contribute to strategic decision-making
• Manage internal collaboration across PMO, Finance, HR, Sales, and vendor relations
• Ensure compliance with internal controls, ISO 2000, ITIL, and best practices
• Coach, mentor, and manage cross-functional service teams for performance, growth, and knowledge contribution

Candidate Profile

• Minimum 12 years of experience in IT service delivery, ideally in a Managed Service Provider (MSP), IT outsourcing, or Data Center environment
• At least 7 years in a leadership role managing multi-disciplinary service operations teams
• Extensive experience working with enterprise or GCC-based clientele in high-availability environments
• Strong knowledge of ITIL (v3/v4 Practitioner required), ISO standards, SLAs, incident/change/problem management
• Familiarity with monitoring tools (e.g., SMAX, Lansweeper, Splunk), and reporting platforms (e.g., Power BI)
• Strong communication and stakeholder management skills with experience in client-facing executive roles
• Project Management certification (Prince2 preferred)
• Arabic language proficiency is an advantage
• Valid driving license and mobility within GCC as required

Preferred Attributes

• Experience leading in multi-cultural, global team environments
• Strong business acumen with a focus on automation, cost control, and SLA optimization
• Executive presence with the ability to engage C-level stakeholders and translate operational insights into board-level outcomes
• Passion for operational excellence and service transformation through digital enablement and AI-powered automation

Project Director
Location: Qatar

Role:
Operations Director to provide support for contracting business.

Senior role working for a leading company who work on some of Qatar’s leading building projects including hotels, high rise, retail malls, and parks.

Essential Requirements:

1. Degree Qualified in relevant discipline
2. Strong project experience in contracting.
3. Extensive experience with a contractor.
4. Ability to manage stakeholders at a senior level.
5. A stable track record is important alongside the possession of excellent design management and communication skills.

About The Company:
CSC specialise in the recruitment of construction professionals globally into blue chip contractors, consultants and client organisations. We pride ourselves on market knowledge, integrity, loyalty and professionalism. Through personal relationships and knowledge of what our clients look for in specific requirements we match the right people to the right role.

With experience of sourcing candidates for assignments in over 100 countries, CSC is perfectly equipped to service the needs and requirements of any construction, property or engineering based employer anywhere in the world. Our sectors include Building & Construction, Civil Engineering, Oil & Gas, PQS & Cost Consultancy, Project Management, Consulting Engineering, Mechanical & Electrical and Facilities Management.

CSC offers the highest level of service to clients and candidates alike. We specialise in delivering permanent professionals to businesses of varying sizes and sectors. Our consultants have lived and worked in the Middle East and have strong networks, thorough knowledge and appreciation of the Middle Eastern cultures and market.

We have strong long term relationships with blue chip companies across the MENA region. Our aim is to offer tailored recruitment solutions befitting your needs, and with the view to developing long term relationships.

• Join the FIFA Infrastructure Boom
• Public Works Government Authority
• Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy 2011-2016, the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity.

Your responsibilities in the role will include:

1. Understand, document and improve the current working processes across functions (Core and Support functions) in detail.
2. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points.
3. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy.
4. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies.
5. Lead process owners and stakeholders through the business process improvement process.
6. Perform effective change management to ensure sustainability of changes.
7. Help develop the corporate continuous improvement project plan.
8. Provide change inputs to existing Enterprise Systems based on business processes.
9. Discover opportunities and conduct business process benchmarking with other companies.
10. Manage process improvement projects in the organization using industry-standard project management techniques.

Essential attributes include:

1. Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded.
2. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable.
3. Ability to map processes including identifying critical path and areas to improve within the processes.
4. Ability to undertake sensitivity analysis for the existing processes.
5. Experience and knowledge in Quality Management tools (TQM, EFQM).
6. Experience in Construction industry with focus on Public Works or Utility services.
7. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software.
8. Strong analytical and problem-solving skills with the ability to exercise mature judgment.
9. Problem solver with out of the box thinking.
10. Exposure to statistical tools for analysing processes is desirable.
11. Lean or Six Sigma training and implementation experience is desirable.
12. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment.
13. Arabic language fluency is desirable.

An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

We are seeking a highly experienced and strategic SL OM Operations Director to join our team in Doha, Qatar. This key leadership role will oversee operations across Qatar and Saudi Arabia, driving operational excellence and business growth in these critical markets.

1. Develop and implement strategic operational plans to optimize performance across Qatar and Saudi Arabia.
2. Lead and manage cross-functional teams to ensure seamless operations and achieve business objectives.
3. Analyze market trends and competitive landscape to identify opportunities for growth and improvement.
4. Establish and maintain key performance indicators (KPIs) to monitor operational efficiency and effectiveness.
5. Collaborate with senior leadership to align operational strategies with overall business goals.
6. Ensure compliance with local regulations and business practices in Qatar and Saudi Arabia.
7. Drive continuous improvement initiatives to enhance operational processes and reduce costs.
8. Build and maintain strong relationships with key stakeholders, including clients, partners, and government entities.
9. Manage budgets and financial performance for operations in both countries.
10. Implement best practices in operations management across the organization.

1. Bachelor's degree in business administration, Operations Management, or related field; MBA preferred.
2. 10+ years of experience in operations management, with a proven track record of success in senior leadership roles.
3. Extensive experience working in the Middle East, specifically in Qatar and Saudi Arabia.
4. Strong knowledge of local business practices, regulations, and cultural nuances in both countries.
5. Demonstrated ability to develop and execute strategic operational plans.
6. Excellent financial management skills, including budgeting and cost control.
7. Proven track record in driving performance optimization and process improvement.
8. Outstanding leadership and team management abilities.
9. Exceptional communication and interpersonal skills, with the ability to work effectively in a cross-cultural environment.
10. Fluency in English and Arabic.
11. Strong analytical and problem-solving skills.
12. Ability to adapt to changing business environments and drive change management initiatives.