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Implementation Consultant

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Hexagon Asset Lifecycle Intelligence . Responsibilities

Manage setup, installation, configuration, and customization of technical solutions for clients. Work independently and collaborate with senior consultants on requirements gathering, application configuration, testing, and training. Coordinate with clients for access, data transfer, process documentation, and training. Test and troubleshoot installed systems, document issues, and escalate when necessary. Provide feedback for product and process improvements. Support clients on-site or remotely, and assist in training less experienced peers. Maintain adherence to service level objectives and support contracts. Interface with end users and partners for requirements, support, and feedback. Act as technical lead on projects, providing guidance. Identify additional product or service opportunities. Visit customer sites as needed, including locations outside Qatar. Education / Qualifications

Details not specified in the provided description. About Hexagon

Hexagon is a global leader in digital reality solutions, focusing on sensor, software, and autonomous technologies. The Asset Lifecycle Intelligence division helps clients optimize industrial facility design, construction, and operation for safety, profitability, and sustainability. Why work for Hexagon?

Hexagon offers a supportive environment that fosters innovation and inclusivity. Recognized for high engagement and inclusivity, the company values diversity and equal opportunity. Additional Information

Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development This job posting appears active and does not contain any expiration indications.

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**Job description**

**Position **:Implementation Consultant (Male)

**Reports to **:Team Leader

**Job Summary**

Under the supervision of the **Team Leader** the **Implementation Consultant **will be responsible for coordinating the installation, implementation and support of a point of sales and ERP system. This includes physically installing the POS, data migration, configuration, training the staff and managers on use of the product and upselling other pieces of our product suite that may benefit the owners in running their business

**Specific Responsibilities**
- Facilitate the implementation and support of Point of Sales systems and ERP
- Hardware installation - POS, printers, cashdrawers and other hardware devices that integrate with POS
- Provide onsite/offsite user training and support
- Identify gaps, issues and work around solution
- Acquiring sign off for training and implementation

**Professional Qualifications**:

- Experience working with ERP system is an advantag eng installation
- Experience working with ERP system is an advantage
- Open to travel (up to 100%)
- Ability to interact with and train a wide variety of stakeholder, ranging from restaurant managers and owners, to business executives and chefs
- Fluency in oral and written English

**Education**:
**Physical Requirements/Environment**
- 5 working days from Sunday to Thursday (Sometime support on weekends)
- Normal conditions of an office environment.
- Position requires flexibility and the capacity to deal with change until regional systems and standards are in place.

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Pending

**View public job page**

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking an Implementation Consultant.

In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently. Qualified Individuals will work closely with senior consultants in requirements gathering, application configuration, and application testing and training for our software.

Responsibilities

• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
• Tests and troubleshoots functionality of installed systems.
• Identifies and documents technical issues to be escalated to product and system integration teams for resolution.
• Provides feedback based on client experiences to product and professional services teams for product and process improvements.
• May work directly with clients on-site or provide project support remotely.
• Identify and redirect non-support items to the relevant department.
• Assist and train less experienced peers.
• Triage new and existing support items.
• Maintaining adherence to customer service level objectives and details / terms of client support contracts.
• Interfacing with the end users of the software, and with the partners who are reselling or configuring the software, for requirements gathering, training, technical support, feedback etc.
• May act as the technical lead on project implementations providing technical direction and guidance to the team.
• Identifies additional product/services opportunities in customer organization that can be delivered.
• Engineers must be prepared to visit customer plant locations during project execution. These site locations may be both within and outside of Qatar.

Education / Qualifications

Details about education and qualifications are not provided in the original description but should be included here.

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

#J-18808-Ljbffr

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking an Implementation Consultant. In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently. Qualified Individuals will work closely with senior consultants in requirements gathering, application configuration, and application testing and training for our software. Responsibilities

Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems. Identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide project support remotely. Identify and redirect non-support items to the relevant department. Assist and train less experienced peers. Triage new and existing support items. Maintaining adherence to customer service level objectives and details / terms of client support contracts. Interfacing with the end users of the software, and with the partners who are reselling or configuring the software, for requirements gathering, training, technical support, feedback etc. May act as the technical lead on project implementations providing technical direction and guidance to the team. Identifies additional product/services opportunities in customer organization that can be delivered. Engineers must be prepared to visit customer plant locations during project execution. These site locations may be both within and outside of Qatar. Education / Qualifications

Details about education and qualifications are not provided in the original description but should be included here. About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

#J-18808-Ljbffr

**Job Location: Qatar**

**Job Duration: 3 months (Temporary Role)**

The Business Process Modeler gathers and analyses information from a variety of sources (SMEs, documentation, and technical) to create business process models within the process modeling methodology framework, using specified Visio templates. In addition, the Process Modeler may be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models. Also, the process modeler will be expected to produce written documentation and procedures to support their models. In this role, they are expected to have competency as a technical writer.
**Skills**:

- Facilitation Skills - must be able to work with a variety of stakeholders and gather information
- Process Mapping
- Able to translate discussion into process flows and process documentation.
- Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping/modeling
- Experience with project management approaches, tools and phases of the project lifecycle.
- Advanced skill level with Microsoft Visio
- Intermediate skill level in Microsoft Project, Word, and suite of Microsoft tools
- Prior experience in process management systems a plus
- Prior experience as business analyst or business/systems architect a plus

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom
• Public Works Government Authority
• Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy 2011-2016, the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity.

Your responsibilities in the role will include:

1. Understand, document and improve the current working processes across functions (Core and Support functions) in detail.
2. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points.
3. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy.
4. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies.
5. Lead process owners and stakeholders through the business process improvement process.
6. Perform effective change management to ensure sustainability of changes.
7. Help develop the corporate continuous improvement project plan.
8. Provide change inputs to existing Enterprise Systems based on business processes.
9. Discover opportunities and conduct business process benchmarking with other companies.
10. Manage process improvement projects in the organization using industry-standard project management techniques.

Essential attributes include:

1. Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded.
2. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable.
3. Ability to map processes including identifying critical path and areas to improve within the processes.
4. Ability to undertake sensitivity analysis for the existing processes.
5. Experience and knowledge in Quality Management tools (TQM, EFQM).
6. Experience in Construction industry with focus on Public Works or Utility services.
7. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software.
8. Strong analytical and problem-solving skills with the ability to exercise mature judgment.
9. Problem solver with out of the box thinking.
10. Exposure to statistical tools for analysing processes is desirable.
11. Lean or Six Sigma training and implementation experience is desirable.
12. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment.
13. Arabic language fluency is desirable.

An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

#J-18808-Ljbffr

Business Process Improvement Specialist - Qatar

• Join the FIFA Infrastructure Boom • Public Works Government Authority • Location: Doha, Qatar

Ref# 219

The country of Qatar continues to experience substantial construction growth with infrastructure budgets rising to over $120B for infrastructure and road projects by 2018. Our client seeks to support Qatar’s National Development Strategy 2011-2016, the FIFA World Cup 2022 event and fulfil Qatar’s National Vision 2030. To support this substantial growth, our client; the public works authority; has created a number of senior management expatriate postings for urgent commencement. With long term prospects providing stability and career development, our employer is looking to recruit an experienced Business Process Improvement Specialist to their team to add value in an advisory capacity. Your responsibilities in the role will include: Understand, document and improve the current working processes across functions (Core and Support functions) in detail. Analyze the working process, evaluate effectiveness, discovering the gaps and the weakness points. Reengineer the identified processes and suggest efficient working procedures that satisfy the organization’s business goals, objectives, quality culture and strategy. Perform continuous studies and research to improve the business process and give recommendations to top management regarding the most suitable methodologies. Lead process owners and stakeholders through the business process improvement process. Perform effective change management to ensure sustainability of changes. Help develop the corporate continuous improvement project plan. Provide change inputs to existing Enterprise Systems based on business processes. Discover opportunities and conduct business process benchmarking with other companies. Manage process improvement projects in the organization using industry-standard project management techniques. Essential attributes include: Degree qualification in Commerce or comparable with Master’s Degree from a recognized institution being highly regarded. A minimum of 10 years’ experience in business process re-engineering and methodologies is required, with experience in Government and GCC being highly desirable. Ability to map processes including identifying critical path and areas to improve within the processes. Ability to undertake sensitivity analysis for the existing processes. Experience and knowledge in Quality Management tools (TQM, EFQM). Experience in Construction industry with focus on Public Works or Utility services. Strong knowledge in business processing tools such as VISIO or QPR is a plus and other BPR software. Strong analytical and problem-solving skills with the ability to exercise mature judgment. Problem solver with out of the box thinking. Exposure to statistical tools for analysing processes is desirable. Lean or Six Sigma training and implementation experience is desirable. Ability to work across multi-functional teams to deliver quality on time and in a collaborative environment. Arabic language fluency is desirable. An expatriate package and relocation assistance will be provided to attract the top candidates to the role. To apply online, please click the appropriate link below.

#J-18808-Ljbffr