6 Document Solutions jobs in Qatar

GovCIO is currently hiring for SharePoint Operations/Base Records Management. This position will be located in Qatar and will be an onsite position.

Provide SharePoint operation and other web technology support. The contractor shall:

1. Administer, operate, maintain and sustain AFCENT SharePoint and other web technologies for standardized layout development, accessibility, and security;
2. Ensure information is cleared by the local Public Affairs office prior to publishing;
3. Ensure pages are not programmed with other languages without written approval from the AFCENT Network Operations and Security Center (NOSC);
4. Provide training to local end users, site owners, and knowledge managers (KM);
5. Ensure web technologies are IAW AFCENT Web Standardization Concept of Operations and Special Instructions to Communicators (SPIN-C);
6. Coordinate with the NOSC to maintain the integrity of enterprise applications;
7. During troop rotation, update pages with new Points of Contact (POCs) within the first two weeks of the active duty POC’s rotation;
8. Update web pages within 72 hours of receiving an update request;
9. Coordinate squadron update requests with site owners;
10. Attend and participate in NOSC-directed meetings and conferences.

Provide base records management support. The contractor shall:

1. Augment the Base Record Manager, Base Publication Manager, and the Base Privacy Manager;
2. Perform maintenance and management of physical records, electronic records, publications, and SharePoint;

Serve as the record custodian and provide continuity between active duty member rotations.

High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret.

Required Skills and Experience:

• IAT-II
• Microsoft-Certified Technology Specialist - SharePoint and SharePoint Server; AND
• Microsoft-Certified Information Technology - SharePoint Administrator; AND
• Associate level experience in: design, maintenance, and operation of medium to large SharePoint Farm; understanding SharePoint infrastructure and administering other supported technology; creating custom workflows; business process analysis and understanding of user and functional requirements; business process mapping; system implementation (e.g., conceptual and detailed design, configuration, requirements process analysis, and testing; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add-on devices; systems management, monitoring, and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance, and sustainment.
• Associate level of experience in: Microsoft Office SharePoint Server 2013 or later; SharePoint Designer 2013 or later; Microsoft SQL Server 2012 or later; Microsoft Customer Relationship Management; Microsoft Active Directory Federated Service; Microsoft Enterprise Server 2012 or later; Microsoft Windows Operating Systems; Microsoft Active Directory; Collaboration, portals, enterprise search, enterprise content management, business data catalog, shared services provider; Creating/assembling custom web parts, specifically for enterprise search functionality and web part user interface elements customizations; SharePoint templates, application templates, master pages, and role-based templates, custom handlers; STSDEV with Visual Studio 2015 Enterprise or later; XML, AJAX, web services, and XSLT; .NET framework, to include .NET 2.0, 3.0, and 3.5; and creating custom controls in .NET and deploying them in SharePoint 2013 or later.
• Associate level of experience in analyzing and troubleshooting military networks as specified in the TO.

GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Pay Range : USD $61,850.00 - USD $75,566.00 /Yr.

Job Overview:

We are seeking a skilled
ITSM Developer
with over 5 years of experience to support our IT Service Management initiatives within the banking domain. The ideal candidate will have hands-on experience in ITSM platform development and integration, with a focus on enterprise-scale tools like Ivanti, ServiceNow, or BMC Remedy.

Key Responsibilities:

• Design, develop, and maintain integrations between ITSM tools (Ivanti, ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring Tools, CMDB).
• Configure and develop APIs, web services, and middleware components to support ITSM processes.
• Collaborate with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather and implement integration requirements.
• Develop and customize workflows, automation scripts, and business rules within the ITSM platform.
• Ensure integration solutions meet data quality, security, and performance standards.
• Troubleshoot integration-related issues including connectivity, data flow, and service disruptions.
• Maintain comprehensive technical documentation for all integration configurations and workflows.
• Support platform upgrades, patches, and migrations ensuring continuity of integrations.
• Collaborate with cross-functional teams (IT Operations, Security, Applications, etc.) to ensure seamless service delivery.
• Develop custom reports, scripts, workflows, and complex queries across various ITSM tools.
• Build enterprise-class monitoring and event management integrations, consolidating alerts into unified dashboards or channels.
• Maintain and support service management tools, asset management modules, and configuration management databases (CMDB).
• Create service dependency maps via logical and physical CI (Configuration Item) relationships.
• Automate IT operational tasks using appropriate tools and scripts.

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Systems, or a related discipline.
• 5+ years of hands-on experience with ITSM tools (Ivanti preferred; ServiceNow or BMC Remedy acceptable).
• Proficiency in integration technologies including APIs (REST, SOAP), web services, and middleware.
• Experience with scripting languages such as JavaScript, PowerShell, or Python.
• Knowledge of ITIL v4 and core ITSM processes (Incident, Change, Problem, Asset, CMDB).
• Familiarity with middleware and iPaaS tools such as ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.
• Strong understanding of relational (SQL) and NoSQL databases.
• Solid troubleshooting, debugging, and root cause analysis skills.
• Experience with Git, version control, and CI/CD pipelines.

ITSM Developer:

Skill – ITSM Developer

Location – Qatar

Exp Range – 8+ yrs

Key Responsibilities

• Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform.
• Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.
• Collaborate with IT, application, and infrastructure teams to gather requirements for service mapping.
• Continuously refine and improve service mapping processes to increase data accuracy and completeness.
• Monitor and troubleshoot issues related to discovery patterns, probes, and credentials.
• Ensure compliance with governance, standards, and data quality for CMDB (Configuration Management Database).
• Provide support during incident and problem investigations by leveraging service maps for impact analysis.
• Develop and maintain documentation for service mapping processes, workflows, and best practices.
• Conduct training or knowledge-sharing sessions with stakeholders on the use of service maps.
• Stay updated with ITSM and service mapping trends, tools, and best practices.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
• Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).
• Strong understanding of CMDB structure, CI classes, and relationships.
• Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).
• Experience troubleshooting discovery probes, patterns, and integrations.
• Ability to analyze complex service dependencies and present clear visual service maps.
• Strong problem-solving skills with attention to detail.
• Excellent communication and collaboration skills.

Company Description

Empact Consulting Qatar is a GCC-centric boutique management consultancy dedicated to providing in-depth research and consulting services. We are currently looking for a senior IT PMO Lead to be position in Bahrain.

Role Description

This is an on-site role for a Senior Information Technology Project Management Officer located in Doha, Qatar. The individual will be responsible for managing IT projects, ensuring timely and within-budget project delivery, coordinating with various departments, and overseeing project documentation. The role involves frequent communication with stakeholders, developing project plans, and managing resources to ensure effective program management and execution.

Qualifications

• Analytical Skills and Information Technology knowledge
• Experience in Project Coordination and Program Management
• Strong Communication skills
• Ability to lead and manage multiple projects simultaneously
• Proven experience in a project management role within the IT sector
• Bachelor's degree in Information Technology, Computer Science, Management, or a related field
• PMP or similar project management certification is a plus

Interested candidates who have a valid Bahrain RP send your resume to the below email with your Bahrain RP number in the body of email.