116 Doha Bank jobs in Qatar

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The role includes monitoring and managing the team to achieve profitability / P&L targets and delivering service to meet complex cash management needs of corporate clients through correspondent banking services, local and international fund transfers, WPS payment, credit management, cash collection, bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units and operational teams for business enhancement, customer retention, and improved service delivery.

• Plan and lead the Cash Management service vertical within Wholesale Banking, coordinating closely with the Department Head Global Transaction Banking.
• Monitor and manage the team to achieve profitability / P&L targets and ensure effective service delivery for complex cash management needs.
• Oversee operations related to correspondent banking, local/international fund transfers, WPS payments, credit management, cash collection, bill payments, and other e-banking services.
• Liaise with other WB Business Units and operational teams to drive business enhancement, customer retention, and enhanced service delivery.

For detailed job description and to apply for this position, please follow the link below.

Overview

The incumbent will be charged with the overall responsibility of planning and leading the Cash Management service vertical of Wholesale banking function, in close coordination with the Department Head Global Transaction Banking. The role includes monitoring and managing the team to achieve profitability / P&L targets and delivering service to meet complex cash management needs of corporate clients through correspondent banking services, local and international fund transfers, WPS payment, credit management, cash collection, bill payments and other e-banking services. The jobholder will guide the team in liaison efforts with other WB Business Units and operational teams for business enhancement, customer retention, and improved service delivery.

• Plan and lead the Cash Management service vertical within Wholesale Banking, coordinating closely with the Department Head Global Transaction Banking.
• Monitor and manage the team to achieve profitability / P&L targets and ensure effective service delivery for complex cash management needs.
• Oversee operations related to correspondent banking, local/international fund transfers, WPS payments, credit management, cash collection, bill payments, and other e-banking services.
• Liaise with other WB Business Units and operational teams to drive business enhancement, customer retention, and enhanced service delivery.

For detailed job description and to apply for this position, please follow the link below.

Overview

The ALM Officer will assist in measuring and reporting on liquidity situations covering local currency and foreign currency placements or borrowings. The incumbent will assist in liquidity analysis such as duration gap analysis, value at risk analysis and present value per basis point as well as any new tools to measure liquidity jointly with Risk department. The Job holder will support in maintaining and managing Fund Transfer Pricing mechanism (FTP) jointly with the Finance and Risk departments.

• Assist in measuring and reporting on liquidity scenarios for local and foreign currency placements or borrowings.
• Support liquidity analysis including duration gap analysis, value at risk analysis, and value per basis point calculations.
• Assist in developing or implementing tools to measure liquidity jointly with Risk department.
• Support the maintenance and management of the Fund Transfer Pricing (FTP) mechanism with Finance and Risk departments.

For detailed job description and to apply, see the LinkedIn posting:

We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.

Duties and Responsibilities:

Answer customer calls and inquiries accurately and professionally.

Receive customers in person, identify their needs, and provide appropriate service solutions.

Follow up on customer files from contract signing until worker arrival and handover.

Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.

Coordinate with external recruitment agencies in labor-supplying countries to track order status.

Enter and update customer data, order files, and contracts in the internal system.

Resolve problems and complaints to ensure high levels of customer satisfaction.

Schedule worker handover appointments and coordinate with sponsors.

Ensure completion of all documents and legal requirements for recruitment.

Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.

Prepare weekly reports on case progress, complaints, and resolutions.

Maintain strict confidentiality and professional ethics in all client dealings.

Promote company services for recruiting domestic and professional workers.

Prepare offers and pricing and ensure contract signing with clients.

Participate in marketing events and exhibitions to strengthen market presence.

Submit periodic reports on sales activities and customer feedback.

Comply with company policies and customer service standards.

Qualifications and Requirements:

Arabic speakers only apply for the job

Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.

Strong problem-solving ability and capacity to work under pressure.

Proficient in computer systems and CRM software.

Professional appearance with strong interpersonal skills across diverse nationalities.

NOC is required.

Job Type: Full-time

Pay: QAR4, QAR6,000.00 per month

Experience:

Manpower companies: 3 years (Required)

Customer relationship management: 3 years (Preferred)

Agency management: 3 years (Preferred)

Language:

Arabic (Native)

English (Required)

Ability to Commute:

Please send your CV on WhatsApp Only:

Job Type: Full-time

Key Responsibilities

• Manage all customer communication through WhatsApp.
• Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
• Answer customer questions on delivery timelines, payment terms, and product options.
• Escalate special requests or complaints to management when needed.
• Maintain accurate records in our order tracking/CRM system.
• Support sales by emphasizing craftsmanship and suggesting add-ons.

Requirements

• Strong Arabic & English communication.
• Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
• Highly organized, detail-oriented, and disciplined in follow-up.
• Confident in handling demanding customers while protecting timelines.
• +3 years experience in customer service in Qatar.
• Interest in furniture, design, or interiors is an advantage.

Job Type: Full-time

Pay: QAR3, QAR4,000.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 3 years (Preferred)

Language:

• Arabic (Required)
• English (Required)

Roles & Responsibilities:

• Handle inbound and outbound calls in a professional and timely manner.
• Assist customers with inquiries, complaints, and requests, escalating issues when needed.
• Maintain and update participant and stakeholder profiles using CRM systems.
• Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
• Operate CRM and other communication tools; log all interactions with detailed notes.
• Submit regular reports on interactions, trends, and feedback.
• Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
• Maintain high service quality standards and uphold data privacy requirements.
• Provide support during events and programs, including phone and data coordination.
• Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
• Coordinate mail, courier services, and visitor sign-ins.
• Collaborate with internal teams for resolution of inquiries or special coordination needs.
• Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.

Requirements

• Fluent in Arabic and English (spoken and written).
• Prior experience in customer service or receptionist roles.
• Strong communication, interpersonal, and problem-solving skills.
• Proficient in CRM systems and Microsoft Office.
• Professional appearance and demeanor.

Candidates must be locally available in Qatar with Valid QIDs and NOC.

Job Type: Contract

Contract length: 6 months

Pay: QAR3, QAR5,000.00 per month

The ideal candidate will be capable of creating effective marketing strategies that assist the efforts of sales teams and generate additional leads. This candidate should be comfortable creating content to aid the sales teams and have an ability to evaluate a marketing campaign to guarantee the best outcome. Additionally, this candidate should have a good understanding of the goals of various salespeople and ultimately operate as a close business partner.

• Conduct market research and provide sales teams with competitive intelligence
• Generate marketing resources and run campaigns to assist the work of sales teams
• Identify target audiences and potential sales leads through marketing campaigns
• Demonstrate outcomes of marketing efforts through metrics and deliverables

• Bachelor's degree
• Experience in marketing or related field
• Strong creative, analytical and communication skills
• Proficient in Microsoft Office