17 Dynamics Crm jobs in Qatar
Dynamics CRM Developer
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Location
dodha, Qatar
Experience
4
Job Type
Outsourcing
Job Description
Experience: 5+ Years
Nationality Preference : Arab
Contract: Ongoing
Dynamics 365 CRM Techno-Functional Consultant
Job PurposeThe Dynamics 365 CRM Techno-Functional Consultant will lead the design, configuration, customization, and implementation of Microsoft Dynamics 365 Customer Engagement (Sales, Service, Marketing, Field Service). This role combines deep functional knowledge with strong technical skills to deliver tailored CRM solutions that meet business requirements and ensure successful adoption.
Key Responsibilities- Collaborate with business stakeholders to gather and document CRM requirements.
- Analyze current processes and design optimized workflows leveraging Dynamics 365 capabilities.
- Translate business needs into detailed functional specifications and solution blueprints.
- Configure Dynamics 365 CRM modules (Sales, Service, Marketing, Field Service).
- Design and implement workflows, Power Automate flows, dashboards, and security roles.
- Customize Dynamics 365 using C# plugins, custom workflows, and business rules.
- Develop JavaScript for form scripting and UI enhancements.
- Create and customize SSRS reports, dashboards, and views.
- Work with Web APIs, Azure services, and integration tools for third-party system connectivity.
- Conduct unit testing and support UAT.
- Participate in solution deployment, post-go-live support, and performance optimization.
- Prepare end-user training materials and deliver workshops.
- Provide ongoing support for CRM users and resolve technical/functional issues.
- Act as a liaison between business stakeholders, vendors, and technical teams.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 7 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement).
- Strong knowledge of CRM modules: Sales, Customer Service, Marketing, and Field Service.
Hands-on experience in:
Programming: C#, JavaScript, TypeScript (for custom development and form scripting).
Customizations: Plugins, workflows, Power Automate, web resources.
Integrations: REST/SOAP Web APIs, Azure Logic Apps, Data Export Service.
Data Migration: KingswaySoft, SSIS, or equivalent ETL tools.
Reporting: SSRS, Power BI dashboards.
Familiarity with Power Platform (PowerApps, Power Automate, Power BI).
- Basic understanding of DevOps pipelines for CRM deployment (Azure DevOps).
- Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate
- Microsoft Certified: Power Platform Functional Consultant Associate
- Microsoft Certified: Azure Fundamentals (AZ-900) – Advantage
- Strong problem-solving and analytical skills.
- Excellent communication and stakeholder engagement abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Consulting mindset with strong presentation and client interaction skills.
- Project Delivery: Achieve 95% on-time delivery of CRM projects and enhancements.
- User Adoption: Reach 85%+ active user engagement within 3 months post-implementation.
- System Uptime: Maintain CRM system availability at 99.9%.
- Issue Resolution: Resolve 90% of CRM-related support tickets within SLA timelines.
- Stakeholder Satisfaction: Achieve 90% satisfaction rate in post-implementation surveys.
- Customization Quality: Ensure zero critical defects in customizations post-go-live.
Lead Dynamics CRM Developer
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We are seeking a skilled Lead Dynamics Developer with at least 4 years of experience to join our dynamic team. The ideal candidate will have a strong background in developing, customizing, and maintaining Microsoft Dynamics solutions. You will play a crucial role in designing and implementing solutions that meet business needs and enhance our CRM and ERP systems.
Key Responsibilities:
- Development & Customization: Design, develop, and deploy customizations and enhancements for Microsoft Dynamics 365 (CRM/ERP) solutions, including workflows, plugins, and web resources.
- Integration: Implement and manage integrations between Dynamics 365 and other systems, ensuring seamless data flow and process automation.
- Configuration: Configure and maintain Dynamics 365 environments, including entities, forms, views, dashboards, and reports.
- Troubleshooting & Support: Provide ongoing support and troubleshooting for Dynamics 365 applications, resolving issues and ensuring optimal system performance.
- Requirements Gathering: Work closely with stakeholders to gather and analyze business requirements, translating them into functional specifications and technical solutions.
- Documentation: Create and maintain comprehensive documentation for customizations, integrations, and configurations, including user guides and technical specifications.
- Best Practices: Stay updated with the latest Dynamics 365 features and best practices, ensuring that the solutions are built using industry standards and leveraging new functionalities.
- Collaboration: Collaborate with cross-functional teams, including business analysts, project managers, and end-users, to ensure successful project delivery and user satisfaction.
Qualifications:
- Experience: Minimum of 4 years of hands-on experience with Microsoft Dynamics 365 (CRM and/or ERP) development and customization.
- Technical Skills: Proficiency in Dynamics 365 customization, including JavaScript, C#, .NET, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI) is a plus.
- Integration Knowledge: Experience with integration tools and technologies, such as Azure Logic Apps, Microsoft Flow, or third-party middleware.
- Analytical Skills: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Certifications: Microsoft Dynamics 365 certifications (e.g., MB-200, MB-300, MB-400) are preferred but not required.
Preferred Qualifications:
- Industry Experience: Experience in specific industries relevant to our business, such as finance, healthcare, or manufacturing.
- Project Management: Familiarity with Agile/Scrum methodologies and project management tools.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and inclusive work environment
Job Type: Full-time
Dynamics CRM Support Specialist
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Apt Resources is seeking a Dynamics CRM Support Specialist for our client, a leading bank in the region. The ideal candidate will bring strong technical skills in Dynamics CRM and C#, coupled with excellent communication abilities to interact directly with end-users.
Key Responsibilities:
- Provide day-to-day technical support for Dynamics CRM.
- Monitor and resolve tickets raised by users.
- Interact with users via calls and offer effective solutions.
- Debug plugins and console applications related to CRM.
- Maintain workflows, plugins, and support automation.
- 5 to 8 years of experience in Dynamics CRM support and development.
- Strong knowledge of Dynamics CRM and C# programming.
- Hands-on experience with plugin debugging and workflows.
- Excellent problem-solving and communication skills.
- Ability to work independently while handling user interactions.
Salary: USD 2,500 - 3,000
Dynamics CRM Senior Techno Functional Consultant
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Location
Doha, Qatar
Experience
Job Type
Recruitment
Job Description
Roles and Responsibilities:
- Collecting technical requirements from business/product owners
- Proposing solutions for implementation within Dynamics 365 CRM and Power Platform
- Proposing solutions for integrations with other systems or Data sources inside or outside of Power Platform
- Creating Customizations / Configuration for Dynamics 365 CRM Apps and Power Platform to satisfy collected requirements
Requirements:
- 8+ years experience as a Dynamics CRM Senior Technical Consultant
- Relevant degree (e.g. computer science) or experience
- Strong understanding of Agile methodologies
- Experience as a Developer on a cross-functional agile team preferred
- Experience in Design, Analysis, Implementation and successful execution of Microsoft Dynamics CRM and .NET projects.
Preffered Skills:
- Strong Skills in Customizations and Configurations of Microsoft dynamics CRM 365
- Worked in On-Premise & Online Dynamics 365 & Power Platform implementations along with integrations.
- Strong skills in Plugins, Workflows, JavaScript Customizations, SSRS reports and SSIS package.
- Strong programming skills in , ASP. Net, ADO. Net, Restful API and Webservices.
- Experience in writing SQL Queries, Stored Procedures and Functions.
- Migration experience from On Prem to Cloud Dynamics 365.
- Familiar with Azure DevOps or other similar enterprise planning and delivery tools
- Ability to work with functional teams / product owner
- Excellent client facing skills e.g. verbal, client demonstrations, deliver training within an organization
- Ability and experience working in Agile project delivery
Application Virtualist - Dynamics 365 CRM & Power Platform
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Job Summary
We are seeking an experienced Application Virtualist to join our team, specializing in Microsoft Dynamics 365 CRM and Power Platform solutions. This role requires a versatile professional who can handle both functional and technical aspects of Dynamics 365 CRM implementation, while also developing innovative applications using Power Platform technologies.
Key ResponsibilitiesDynamics 365 CRM (Primary Focus)
- Configuration & Customization
: Configure Dynamics 365 CRM modules to meet business requirements and perform advanced customizations - Development
: Design and develop custom solutions within the Dynamics 365 platform using appropriate development tools and methodologies - Maintenance & Support
: Maintain and optimize existing Dynamics 365 CRM implementations, ensuring system performance and reliability - Integration Management
: Implement and manage integrations between Dynamics 365 CRM and other business systems - Technical Documentation
: Create and maintain technical and functional documentation for all implementations
Power Platform Development (Secondary Focus)
- Canvas Applications
: Design and develop Canvas apps to address specific business needs - Model-Driven Applications
: Create and customize model-driven applications with seamless integration capabilities - Power Platform Integration
: Implement integrations across Power Platform ecosystem (Power Apps, Power Automate, Power BI)
Advanced Capabilities (Plus/Preferred)
- AI Builder Implementation
: Leverage AI Builder capabilities to create intelligent business solutions - Advanced Analytics
: Implement AI-powered features to enhance business processes and decision-making
Required Qualifications
Technical Skills
- Microsoft Dynamics 365 CRM
: 3+ years of hands-on experience with functional and technical implementation - Power Platform
: Proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Power BI - Development
: Experience with customization and development within Microsoft ecosystem - Integration
: Strong background in system integration methodologies and tools - Database Management
: Understanding of data modeling and database concepts
Functional Skills
- Strong analytical and problem-solving abilities
- Experience in business process analysis and optimization
- Ability to translate business requirements into technical solutions
- Project management and stakeholder communication skills
Preferred Qualifications
- AI Builder
: Demonstrated experience with AI Builder capabilities and implementation - Certifications
: Microsoft certifications in Dynamics 365 and/or Power Platform - Industry Experience
: Previous experience in relevant industry sectors - Advanced Development
: Knowledge of .NET, C#, JavaScript, or other relevant programming languages
What We Offer
- Opportunity to work with cutting-edge Microsoft technologies
- Professional development and certification opportunities
- Collaborative and innovative work environment
- Competitive compensation and benefits package
Application Process
Candidates should demonstrate their experience with both functional and technical aspects of Dynamics 365 CRM, as well as their proficiency in Power Platform development. Portfolio examples and project case studies are highly encouraged.
Application Specialist - Dynamics 365 CRM & Power Platform
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Our client, a leading organization driving large-scale infrastructure and public works projects across Qatar, is seeking an accomplished Application Specialist - Dynamics 365 CRM and Power Platform solutions. This role requires a versatile professional who can handle both functional and technical aspects of Dynamics 365 CRM implementation, while also developing innovative applications using Power Platform technologies.
Key Responsibilities
Dynamics 365 CRM (Primary Focus)
- Configuration & Customization: Configure Dynamics 365 CRM modules to meet business requirements and perform advanced customizations
- Development: Design and develop custom solutions within the Dynamics 365 platform using appropriate development tools and methodologies
- Maintenance & Support: Maintain and optimize existing Dynamics 365 CRM implementations, ensuring system performance and reliability
- Integration Management: Implement and manage integrations between Dynamics 365 CRM and other business systems
- Technical Documentation: Create and maintain technical and functional documentation for all implementations
Power Platform Development (Secondary Focus)
- Canvas Applications: Design and develop Canvas apps to address specific business needs
- Model-Driven Applications: Create and customize model-driven applications with seamless integration capabilities
- Power Platform Integration: Implement integrations across Power Platform ecosystem (Power Apps, Power Automate, Power BI)
Advanced Capabilities (Plus/Preferred)
- AI Builder Implementation: Leverage AI Builder capabilities to create intelligent business solutions
- Advanced Analytics: Implement AI-powered features to enhance business processes and decision-making
Qualifications & Experience
- Technical Skills
- Microsoft Dynamics 365 CRM: 3+ years of hands-on experience with functional and technical implementation
Functional Skills
- Strong analytical and problem-solving abilities
- Experience in business process analysis and optimization
- Ability to translate business requirements into technical solutions
- Project management and stakeholder communication skills
Preferred Qualifications
- AI Builder: Demonstrated experience with AI Builder capabilities and implementation
- Certifications: Microsoft certifications in Dynamics 365 and/or Power Platform
- Industry Experience: Previous experience in relevant industry sectors
- Advanced Development: Knowledge of .NET, C#, JavaScript, or other relevant programming languages
- Power Platform: Proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Power BI
- Development: Experience with customization and development within Microsoft ecosystem
- Integration: Strong background in system integration methodologies and tools
- Database Management: Understanding of data modeling and database concepts
Job Type: Full-time
Pay: QAR15, QAR18,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- .NET, C#, JavaScript, etc: 3 years (Preferred)
- Microsoft Dynamics 365 hands on : 3 years (Required)
- Power Automate & Power BI: 3 years (Required)
License/Certification:
- Microsoft certifications in Dynamics 365 (Required)
Application Specialist - Dynamics 365 CRM & Power Platform
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Application Specialist - Dynamics 365 CRM & Power Platform
Job Purpose:
Dynamics 365 CRM and Power Platform solutions. This role requires a versatile professional who can handle both functional and technical aspects of Dynamics 365 CRM implementation, while also developing innovative applications using Power Platform technologies.
Key Responsibilities
Dynamics 365 CRM (Primary Focus)
- Configuration & Customization: Configure Dynamics 365 CRM modules to meet business requirements and perform advanced customizations
- Development: Design and develop custom solutions within the Dynamics 365 platform using appropriate development tools and methodologies
- Maintenance & Support: Maintain and optimize existing Dynamics 365 CRM implementations, ensuring system performance and reliability
- Integration Management: Implement and manage integrations between Dynamics 365 CRM and other business systems
- Technical Documentation: Create and maintain technical and functional documentation for all implementations
- Power Platform Development (Secondary Focus)
- Canvas Applications: Design and develop Canvas apps to address specific business needs
- Model-Driven Applications: Create and customize model-driven applications with seamless integration capabilities
- Power Platform Integration: Implement integrations across Power Platform ecosystem (Power Apps, Power Automate, Power BI)
- Advanced Capabilities (Plus/Preferred)
- AI Builder Implementation: Leverage AI Builder capabilities to create intelligent business solutions
- Advanced Analytics: Implement AI-powered features to enhance business processes and decision-making
Technical Skills
- Microsoft Dynamics 365 CRM: 3+ years of hands-on experience with functional and technical implementation
- Power Platform: Proficiency in Power Apps (Canvas and Model-Driven), Power Automate, and Power BI
- Development: Experience with customization and development within Microsoft ecosystem
- Integration: Strong background in system integration methodologies and tools
- Database Management: Understanding of data modeling and database concepts
Functional Skills
- Strong analytical and problem-solving abilities
- Experience in business process analysis and optimization
- Ability to translate business requirements into technical solutions
- Project management and stakeholder communication skills
Preferred Qualifications
- AI Builder: Demonstrated experience with AI Builder capabilities and implementation
- Certifications: Microsoft certifications in Dynamics 365 and/or Power Platform
- Advanced Development: Knowledge of .NET, C#, JavaScript, or other relevant programming languages
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Microsoft dynamics Developer
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Key Responsibilities:
Lead the design, architecture, and implementation of Dynamics 365 CE solutions, including custom entities, forms, views, dashboards, workflows, and business process flows.
Drive the full solution lifecycle from discovery and requirements gathering to deployment and post-go-live support.
Design and develop reusable components using
PowerApps Component Framework (PCF)
and extend Dynamics 365 using JavaScript, plugins, custom workflow activities, and Azure Functions.
Collaborate directly with clients, stakeholders, and internal teams to gather requirements, present solution options, and deliver customer-centric outcomes.
Guide data migration and integration efforts including the creation of Data Entities and Data Projects.
Engage in performance tuning, solution optimization, and ensuring alignment with best practices and Microsoft's roadmap.
Act as a trusted advisor to clients, contributing to strategic planning and solution roadmaps.
Mentor junior consultants and contribute to internal knowledge sharing.
Qualifications:
7+ years of experience working with Microsoft Dynamics 365 CE / CRM.
Proven expertise in at least one or more D365 modules: Sales, Field Service, Customer Service, Marketing.
Strong experience in solution architecture and enterprise-grade implementation.
Hands-on experience with PCF development, custom controls, and client-side scripting.
Deep understanding of Dynamics 365 data model, Common Data Service (Dataverse), and security model.
Experience with Power Platform, including Power Automate, Power Apps, and Power BI.
Familiarity with integration using Azure services (APIM, Logic Apps, Service Bus, etc.).
Experience developing web applications using ASP.NET / .NET Core, and strong knowledge of object-oriented programming.
Experience in working with Microsoft Dataverse APIs, web resources, and third-party integrations.
Strong interpersonal skills with a proven track record of working in customer-facing roles, managing client expectations, and handling high-pressure environments.
Familiarity with portal development and external system integration.
Microsoft certifications (e.g., PL-600, MB-210, MB-230) are highly desirable.
Microsoft Dynamics Specialist
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Job Description – Microsoft Dynamics 365 Finance and Operations Specialist
Job Purpose
To ensure the successful implementation, optimization, and continuous support of
Microsoft Dynamics 365 Finance and Operations (F&O)
in alignment with Qatar Red Crescent's operational and humanitarian objectives—by delivering efficient, reliable, and scalable business processes that empower finance, logistics, and field operations across international missions.
Key Responsibilities
- Collect and document business requirements for Microsoft Dynamics 365 Finance and Operations based on department needs.
- Configure and customize Microsoft Dynamics 365 Finance and Operations modules (Finance, Procurement, Projects, and Supply Chain) to support QRCS workflows.
- Collaborate with internal stakeholders to define project scopes, timelines, and deliverables.
- Perform functional testing, identify system issues, and coordinate resolutions.
- Provide user training and technical support to internal teams across departments and field offices.
- Prepare and maintain detailed documentation for configurations, processes, and customizations.
- Coordinate with developers for system integrations with third-party platforms (e.g., fundraising, logistics).
- Continuously assess system performance and recommend enhancements aligned with QRCS's digital transformation goals.
Qualifications & Requirements
Education
- Bachelor's degree in Information Technology, Business Administration, or a related field.
Experience
- Minimum of
3–5 years
of hands-on experience with Microsoft Dynamics 365 Finance and Operations implementations. - In-depth knowledge of finance, procurement, project, and logistics processes within NGOs or similar organizations.
- Proven experience in system configuration, module customization, and functional support.
- Familiarity with integration tools and techniques (e.g., APIs, Power Platform).
- Strong analytical, documentation, and communication skills.
- Ability to work effectively with cross-functional teams, including finance, operations, and humanitarian field staff.
Core Skills
- Microsoft Dynamics 365 Finance and Operations Configuration
- Business Process Analysis & Documentation
- Finance & Supply Chain Management Knowledge
- Functional Testing & Troubleshooting
- Customization & Module Optimization
- Integration with Third-Party Systems (APIs, Power Platform)
- User Training & Support
- Stakeholder Collaboration
- Analytical & Problem-Solving Skills
- NGO Operations Understanding
الوصف الوظيفي – أخصائي Microsoft Dynamics 365 Finance and Operations
الهدف العام للوظيفة
ضمان التنفيذ الناجح والتحسين المستمر والدعم المتواصل لنظام
Microsoft Dynamics 365 Finance and Operations (F&O)
بما يتماشى مع الأهداف التشغيلية والإنسانية للهلال الأحمر القطري، من خلال توفير عمليات عمل فعّالة وموثوقة وقابلة للتوسع تدعم التمويل، المشتريات، اللوجستيات، والعمليات الميدانية عبر البعثات الدولية.
المهام والمسؤوليات الرئيسية
- جمع وتوثيق متطلبات الأعمال الخاصة بنظام Microsoft Dynamics 365 Finance and Operations بناءً على احتياجات الإدارات.
- تهيئة وتخصيص وحدات Microsoft Dynamics 365 Finance and Operations (المالية، المشتريات، المشاريع، سلسلة الإمداد) لدعم سير العمل داخل الهلال الأحمر القطري.
- التعاون مع أصحاب المصلحة الداخليين لتحديد نطاقات المشاريع والجداول الزمنية والمخرجات المطلوبة.
- إجراء الاختبارات الوظيفية، تحديد المشكلات النظامية، وتنسيق معالجاتها.
- تقديم التدريب والدعم الفني للمستخدمين عبر الإدارات والمكاتب الميدانية.
- إعداد وصيانة التوثيقات التفصيلية الخاصة بالإعدادات والعمليات والتخصيصات.
- التنسيق مع المطورين من أجل تكامل النظام مع المنصات الخارجية (مثل: أنظمة جمع التبرعات، اللوجستيات).
- التقييم المستمر لأداء النظام واقتراح التحسينات بما يتماشى مع أهداف التحول الرقمي للهلال الأحمر القطري.
المؤهلات والمتطلبات
المؤهل العلمي
- شهادة بكالوريوس في تكنولوجيا المعلومات، إدارة الأعمال، أو مجال ذو صلة.
الخبرة العملية
- خبرة عملية لا تقل عن
3–5 سنوات
في تنفيذ أنظمة Microsoft Dynamics 365 Finance and Operations. - معرفة معمقة بعمليات التمويل، المشتريات، المشاريع، واللوجستيات داخل المنظمات غير الحكومية أو المؤسسات المشابهة.
- خبرة مثبتة في تهيئة النظام، تخصيص الوحدات، وتقديم الدعم الوظيفي.
- إلمام بأدوات ووسائل التكامل (مثل: واجهات برمجة التطبيقات APIs، Power Platform).
- مهارات قوية في التحليل، التوثيق، والتواصل.
- القدرة على العمل بفعالية مع فرق متعددة التخصصات (المالية، العمليات، والفرق الميدانية الإنسانية).
المهارات الأساسية
- تهيئة نظام Microsoft Dynamics 365 Finance and Operations.
- تحليل وتوثيق عمليات الأعمال.
- معرفة عميقة بالمالية وإدارة سلسلة الإمداد.
- اختبار الأنظمة وتشخيص الأعطال.
- تخصيص الوحدات وتحسينها.
- تكامل الأنظمة مع المنصات الخارجية (APIs, Power Platform).
- تدريب ودعم المستخدمين.
- التعاون مع أصحاب المصلحة.
- مهارات تحليلية وحل المشكلات.
- الإلمام بعمليات المنظمات غير الحكومية.
Microsoft Dynamics 365 Consultant
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Microsoft Dynamics 365 Consultant (Arabic Speaking)
- Implementation of Microsoft Dynamics 365 Finance and Operations – FSCM.
- Collaborating with End Users to gather requirements, analyse business processes, and design ERP solutions to meet their specific needs.
- Bachelor's Degree with 4+ years of experience in Microsoft Dynamics 365.
- Experience in technical design and development of X+, SSRS and Power BI Reports development.
- Azure knowledge and experience working with and managing cloud environments.
- Experience with Microsoft Power Platforms.
- Strong verbal and written communication skills
- Strong technical and analytical skills.
Job Type: دوام كامل
Pay: QAR5, QAR10,000.00 per month
Language:
- Arabic (Required)