70 E Learning Development jobs in Qatar

INSPIRE EXHILARATE DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

As a Trainer for Learning & Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership. Your key responsibilities include the below:

• Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
• Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
• Collaborate closely with the Retail Academy and L&D teams to ensure consistency and alignment in training delivery.
• Monitor participant engagement and provide feedback to improve learning outcomes.
• Adapt training methods to cater to both in-market and virtual learning needs.

• You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning & development, or facilitation roles.
• You arecommitted, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
• You preferably have experience in the retail or hospitality fields.

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee-discounts.

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Learning & Development:

1. Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
2. Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
3. Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
4. Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
5. Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
6. Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
7. Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
8. Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
9. Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
10. Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

1. Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
2. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.

Continuous Improvement:

1. Stay updated with industry trends, best practices, and new training methodologies.
2. Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

1. Maintain accurate records of training activities, attendance, and outcomes.
2. Manage training budgets and resources efficiently.

Generic Accountabilities:

1. Policies, Systems, Processes & Procedures:
2. Follow approved departmental policies, processes, and procedures.
3. Safety, Health, Environment, Quality & Security (SHEQS)
4. Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
5. Prioritize own and colleagues' well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
6. Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor's degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years' experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors' Performance Management domain is an added advantage.

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Learning & Development:

• Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
• Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
• Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
• Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
• Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
• Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
• Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
• Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
• Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
• Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

• Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
• Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.
• Stay updated with industry trends, best practices, and new training methodologies.
• Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

• Maintain accurate records of training activities, attendance, and outcomes.
• Manage training budgets and resources efficiently.

Generic Accountabilities:

• Follow approved departmental policies, processes, and procedures.
• Safety, Health, Environment, Quality & Security (SHEQS)
• Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
• Prioritize own and colleagues' well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
• Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor's degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years' experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors' Performance Management domain is an added advantage.

Overview "We are looking for an experienced Learning and Development Specialist to support the Middle East Tax and Legal Services L&D Director. You must possess good event & project management skills, manage processes and procedures, draft budgets for residential courses and for e-learn solutions, own and manage demanding and complex diaries, using initiative to solve any conflicts and liaising with internal and external clients to ensure all arrangements are made as appropriate."

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

As a Trainer for Learning & Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership. Your key responsibilities include the below:

• Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
• Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
• Collaborate closely with the Retail Academy and L&D teams to ensure consistency and alignment in training delivery.
• Monitor participant engagement and provide feedback to improve learning outcomes.
• Adapt training methods to cater to both in-market and virtual learning needs.

• You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning & development, or facilitation roles.
• You arecommitted, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
• You preferably have experience in the retail or hospitality fields.

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee-discounts.

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Job Information

Job Number

Job Category Procurement, Purchasing, and Quality Assurance

Location Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar, VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

• Experience and/or knowledge of hotel business.
• Ability to understand quality management practices and teach others.
• Ability to understand data collection methods.
• Knowledge of budget preparation and the control of costs.
• Working knowledge of statistical measurement tools.
• Effective presentation skills.
• Detail orientation and analytical skills.

• Operations background – depending on hotel facilities, a rooms or F&B background may be preferred
• Previous training in guest relations.
• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.
• Experience/trained in Six Sigma or TQM

• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.
• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.
• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.
• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.
• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.
• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.
• Immerses in operations to better understand issues/defects faced on the ground.
• Drives several initiatives for business standard audits and guestvoice.
• Conducts monthly audit to verify compliance with company and brand standards.
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
• Directs property quality efforts to address critical customer requirements.
• Completes other reasonable duties as requested by leadership.

• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.
• Develops specific training designed to improve service performance.
• Drives brand values and philosophy in all training and development activities.
• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.
• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.

• Verifies that management practices at all levels are aligned with quality tools.
• Verifies the tools for continuous improvements are in place and being utilized.
• Uses data collection methods to identify, compile, display, track, and analyze defect trends.

• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.
• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Learning & Development:

• Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
• Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
• Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
• Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
• Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
• Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
• Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
• Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
• Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
• Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

• Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
• Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.
• Stay updated with industry trends, best practices, and new training methodologies.
• Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

• Maintain accurate records of training activities, attendance, and outcomes.
• Manage training budgets and resources efficiently.

Generic Accountabilities:

• Follow approved departmental policies, processes, and procedures.
• Safety, Health, Environment, Quality & Security (SHEQS)
• Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
• Prioritize own and colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
• Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor’s degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years’ experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors’ Performance Management domain is an added advantage.

Job Summary and Purpose

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Learning & Development:

1. Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
2. Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
3. Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
4. Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
5. Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
6. Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
7. Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
8. Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
9. Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
10. Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

1. Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
2. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.

Continuous Improvement:

1. Stay updated with industry trends, best practices, and new training methodologies.
2. Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

1. Maintain accurate records of training activities, attendance, and outcomes.
2. Manage training budgets and resources efficiently.

Generic Accountabilities:

1. Policies, Systems, Processes & Procedures:
2. Follow approved departmental policies, processes, and procedures.
3. Safety, Health, Environment, Quality & Security (SHEQS)
4. Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
5. Prioritize own and colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
6. Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor’s degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years’ experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors’ Performance Management domain is an added advantage.

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Accountabilities

Learning & Development:

1. Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
2. Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
3. Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
4. Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
5. Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
6. Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
7. Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
8. Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
9. Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
10. Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

1. Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
2. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.

Continuous Improvement:

1. Stay updated with industry trends, best practices, and new training methodologies.
2. Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

1. Maintain accurate records of training activities, attendance, and outcomes.
2. Manage training budgets and resources efficiently.

Generic Accountabilities:

1. Policies, Systems, Processes & Procedures:
2. Follow approved departmental policies, processes, and procedures.
3. Safety, Health, Environment, Quality & Security (SHEQS)
4. Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
5. Prioritize own and colleagues' well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
6. Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor's degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years' experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors' Performance Management domain is an added advantage.