91 E Learning Specialists jobs in Qatar

Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels Team Members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

Training Strategy and Planning:

• Assist in identifying the training needs of the hotel/property.
• Coordinate and track all trainings being carried out in the hotel/property.

Training Operations:

• Deliver hotel/property-wide training courses for all Team Members.
• Meet with departmental trainers regularly and provide training, coaching and support to ensure training effectiveness. Provides help in coordinating training for these trainers too.
• Lead the Orientation process for all new Team Members.
• Promote and inform Team Members about all training programs/initiatives.
• Display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations and experiences.
• Help Team Members identify specific behaviors that will contribute to service excellence.
• Ensure Team Members receive ongoing training to understand guest expectations.
• Use effective training methods to ensure Team Members have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
• Observe service behaviors of Team Members and provide feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrolment and attendance of training classes.
• Meet regularly with participants to assess progress and address concerns.
• Partner with operational leaders to assess if Team Members demonstrate effective technical and leadership skills.
• Review guest comments, guest satisfaction results, emotional audit and other data to identify areas for improvement.
• Ensure adult learning principles are incorporated into training programs.

Training Program Plans and Budgets

• Identify performance gaps and work with managers to develop and implement appropriate training to improve performance.
• Assist with making any necessary adjustments to training methodology and/or re-trains as appropriate.
• Assist in establishing guidelines so Team Members understand expectations and parameters.

Managing Training Budgets

• Assists with the development of the Training budget as required.
• Assists with managing budget in alignment with Human Resources and hotel/property financial goals.
• Assists with managing department controllable expenses to achieve or exceed budgeted goals.

Onboarding

• Assist in the on-boarding process of newly hired team members based on MINOR standards.

Employee Appreciation

• Assist in organizing social activities for the team members (sport activities, excursions, town hall meetings, communication meetings, tea time with GM, MINOR founder day activities, other CSR activities etc.).

Qualifications

• A genuine interest in supporting the personal and professional development of all hotel employees.
• An affinity with people, an open, approachable, and culturally sensitive nature.
• Ability to work effectively at department head level to ensure team members are released for training attendance.
• Ability to coach people and take responsibility for developing their performance, giving feedback and guidance.
• Passion about improving customer service, focus on achieving results.
• Operational experience in any hotel function.
• An aptitude for and interest in learning and understanding new delivery mechanisms, including web-enabled training.
• Strong knowledge and familiarity with Microsoft Office software.

Full-time

Company Location: Banana Island Resort Doha by Anantara

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels Team Members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

Training Strategy and Planning:

• Assist in identifying the training needs of the hotel/property.
• Coordinate and track all trainings being carried out in the hotel/property.

Training Operations:

• Deliver hotel/property-wide training courses for all Team Members.
• Meet with departmental trainers regularly and provide training, coaching and support to ensure training effectiveness. Provides help in coordinating training for these trainers too.
• Lead the Orientation process for all new Team Members.
• Promote and inform Team Members about all training programs/initiatives.
• Display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations and experiences.

• Help Team Members identify specific behaviors that will contribute to service excellence.

• Ensure Team Members receive ongoing training to understand guest expectations.

• Use effective training methods to ensure Team Members have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
• Observe service behaviors of Team Members and provide feedback to individuals and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrolment and attendance of training classes.
• Meet regularly with participants to assess progress and address concerns.
• Partner with operational leaders to assess if Team Members demonstrate effective technical and leadership skills.
• Review guest comments, guest satisfaction results, emotional audit and other data to identify areas for improvement.
• Ensure adult learning principles are incorporated into training programs.

Training Program Plans and Budgets

• Identify performance gaps and work with managers to develop and implement appropriate training to improve performance.
• Assist with making any necessary adjustments to training methodology and/or re-trains as appropriate.
• Assist in establishing guidelines so Team Members understand expectations and parameters.

Managing Training Budgets

• Assists with the development of the Training budget as required.
• Assists with managing budget in alignment with Human Resources and hotel/property financial goals.
• Assists with managing department controllable expenses to achieve or exceed budgeted goals.

Onboarding

• Assist in the on-boarding process of newly hired team members based on MINOR standards.

Employee Appreciation

• Assist in organizing social activities for the team members (sport activities, excursions, town hall meetings, communication meetings, tea time with GM, MINOR founder day activities, other CSR activities etc.).

• A genuine interest in supporting the personal and professional development of all hotel employees.
• An affinity with people, an open, approachable, and culturally sensitive nature.
• Ability to work effectively at department head level to ensure team members are released for training attendance.
• Ability to coach people and take responsibility for developing their performance, giving feedback and guidance.
• Passion about improving customer service, focus on achieving results.
• Operational experience in any hotel function.
• An aptitude for and interest in learning and understanding new delivery mechanisms, including web-enabled training.
• Strong knowledge and familiarity with Microsoft Office software.

Additional Information

Job Number

Job CategoryHuman Resources

LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you're savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life's most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
• Exclusive training and leadership development programs
• Recognition and rewards for exceptional service
• Preferential Members Rates at Marriott Hotels Globally
• Dining & Wellness discounts for your family and you
• Medical Insurance Coverage
• An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

The Learning Coordinator supports the property's learning and development initiatives by coordinating training programs, maintaining accurate records, and assisting with onboarding and compliance. This role supports training coordination, onboarding, compliance, and employee development initiatives, ensuring alignment with Marriott's standards and brand values.

Key Responsibilities:

• Coordinate and facilitate training programs, workshops, and brand-specific learning.
• Support onboarding and orientation for new hires.
• Maintain accurate training records and compliance documentation.
• Assist in implementing property-level and corporate learning initiatives.
• Partner with department leaders to identify and address training needs.
• Promote a culture of continuous learning and career development.

Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by management.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Overview
About us
Al Khor International School is a 4 to 18, co-educational and non-selective international school. Owned by QatarEnergy LNG (QE-LNG), the world's largest producer of liquefied natural gas, AKIS caters for the children of the company's employees. We are one of the largest international schools in the Middle East with approximately 4,000 students across our British and CBSE curriculum schools. The school has exceptional facilities and is located in Al Khor Community, 40 minutes north of Qatar's capital city Doha.

The Opportunity
We are seeking a caring and enthusiastic specialist learning assistant (cover supervisor) to support the learning and development of students in the secondary school. The successful candidate will be a talented and dynamic individual with the ability to inspire and motivate students. This is an excellent opportunity to join a friendly and welcoming community in one of the leading international schools in the region.

Skills And Qualities

• Bachelor's degree, teaching certificate preferred
• Strong communication and interpersonal skills
• Commitment to student well-being and learning
• High-level of cultural awareness and sensitivity
• Teaching or learning assistant experience in a British or international school preferred

The role:

• Provide high-quality cover for absent teachers
• Deliver engaging lessons based on departmental plans and schemes of work
• Work closely with subject leaders, teachers and housemasters to ensure high standards of teaching, learning and pastoral care
• Promote positive behaviour and a safe, inclusive learning environment.
• Provide effective feedback and support to students
• Carry out administrative tasks and assist in preparing learning resources
• Participate in extra-curricular activities and school events.

What We Offer
Our excellent compensation package includes:

• A competitive tax-free salary
• High-quality professional learning and development
• End of service benefits

Recruitment Requirements
As part of the recruitment process, you will be required to submit a fully attested degree certificate, transcript, and a police certificate.

Please note that due to government regulations we can only consider applicants who are below 50 years of age.

How To Apply
Please click on this link and apply on the relevant AKIS job posting.

Please note that only short-listed candidates will be contacted.

Closing Date
13 September 2025

For further information about the school, please visit

Al Khor International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As part of our recruitment process, applicants will be required to undergo child protection screening, including reference checks with previous employers and a thorough criminal records check.

BAE Systems Strategic Aerospace Services WLL | Full time

• Business Area Name: PRIMARY HEALTH CARE CORPORATION (PHCC)
• Job Type: Full time
• Province: Ad Dawhah
• Country: Qatar
• Postal Code:

• Translate professional learning content and service development needs into eLearning content.
• Design and develop e-Learning courses, quizzes, surveys, and assessments based on course materials, exercises, training and awareness sessions, and skill assessment evaluations.
• Plan and organize e-Learning projects with PHCC staff and professional experts.
• Work with professional groups, clinical experts, and focus groups to support the best approach for the development of e-Learning materials and content as part of a planned and structured process.
• Research, create, and update e-Learning content to support professional learning needs.
• Create and use standard development processes, tools, and templates for eLearning.
• Use PHCC approved systems to design and create interactive e-Content.
• Engage learners in e-Learning to encourage self-directed learning and uptake.
• Track e-Learning uptake, usage reports, evaluate and update e-Learning content in line with PHCC professional learning.
• Manage a range of software, technologies, and applications to develop interactive content.
• The incumbent will undertake any such appropriate duties or responsibilities as directed.
• Ensure high standards of confidentiality to safeguard any sensitive information.

• Bachelor’s degree in instructional design or educational technology preferred or related field or equivalent experience.
• Highly desired technical skills in eLearning technologies, learning management systems, and multimedia applications and design authoring tools such as:
• Articulate Storyline
• Photoshop
• Illustrator
• Captivate
• Minimum of 3 years of experience in developing e-Learning content across multidisciplines and packages.
• Preferred experience in developing content with subject matter experts in health.
• Advanced knowledge, developmental skills, and application in eLearning techniques and tools for web animation, web graphics, photo editing, and audio recording/editing.
• Essential project management skills and advanced communication skills, capable of dealing with internal and external partners.
• A self-motivated individual who can work as part of a team.
• Excellent project management skills.
• A willingness to learn new technologies to support emerging online initiatives and learning needs.
• Ability to support reporting and conduct and interpret various levels of evaluation for recommendations and further development.
• Strong instructional design skills for e-Learning; ability to consolidate complex clinical content, design and implement online modules that deliver compelling learner experience, uptake, and learning portfolios that measure learner knowledge.

Job Summary and Purpose

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Learning & Development:

1. Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
2. Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
3. Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
4. Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
5. Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
6. Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
7. Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
8. Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
9. Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
10. Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

1. Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
2. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.

Continuous Improvement:

1. Stay updated with industry trends, best practices, and new training methodologies.
2. Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

1. Maintain accurate records of training activities, attendance, and outcomes.
2. Manage training budgets and resources efficiently.

Generic Accountabilities:

1. Policies, Systems, Processes & Procedures:
2. Follow approved departmental policies, processes, and procedures.
3. Safety, Health, Environment, Quality & Security (SHEQS)
4. Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
5. Prioritize own and colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
6. Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor’s degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years’ experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors’ Performance Management domain is an added advantage.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As a Trainer for Learning & Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership.Your key responsibilities include the below:

• Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
• Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
• Collaborate closely with the Retail Academy and L&D teams to ensure consistency and alignment in training delivery.
• Monitor participant engagement and provide feedback to improve learning outcomes.
• Adapt training methods to cater to both in-market and virtual learning needs.

What you'll need to succeed:

• You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning & development, or facilitation roles.
• You arecommitted, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
• You preferably have experience in the retail or hospitality fields.

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As a Trainer for Learning & Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership.Your key responsibilities include the below:

• Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
• Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
• Collaborate closely with the Retail Academy and L&D teams to ensure consistency and alignment in training delivery.
• Monitor participant engagement and provide feedback to improve learning outcomes.
• Adapt training methods to cater to both in-market and virtual learning needs.

What you'll need to succeed:

• You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning & development, or facilitation roles.
• You arecommitted, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
• You preferably have experience in the retail or hospitality fields.

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Overview

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals. In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

1. Learning & Development:
   1. Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
   2. Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
   3. Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
   4. Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
   5. Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
   6. Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
   7. Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
   8. Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
   9. Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
   10. Facilitate or arrange train-the-trainer programs to build internal training capabilities.
2. Performance Management:
   1. Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
   2. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.
3. Continuous Improvement:
   1. Stay updated with industry trends, best practices, and new training methodologies.
   2. Adjust training programs based on feedback and changing organizational needs.
4. Administrative Duties:
   1. Maintain accurate records of training activities, attendance, and outcomes.
   2. Manage training budgets and resources efficiently.
5. Generic Accountabilities:
   1. Follow approved departmental policies, processes, and procedures.
   2. SHEQS: Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
   3. Prioritize own and colleagues’ well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
   4. Carry out any other duties as directed by the immediate supervisor.

Internal:

• All employees in the company
• Qatar Shipyard Technology Solutions different department/sections

External:

• Professional Associations
• External Training Companies

Purpose:

• Develop/review training content, deliver training, and manage Performance Management.
• To obtain best practices related to Training & Development.
• Engaging external training providers for tendering and selection.

Qualifications:

• Bachelor’s degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years’ experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors’ Performance Management domain is an added advantage.