8 Ecommerce Operations jobs in Qatar

Company Description

Banyan Tree Doha At La Cigale Mushaireb is an urban sanctuary located in the heart of Doha. Exquisitely designed by renowned interior designer Jacques Garcia, the property features 126 luxurious guest rooms, including 66 suites, and 215 serviced residences. It also boasts a Banyan Tree SPA with a Rainforest hydrotherapy facility, state-of-the-art meeting rooms, and a variety of dining options. Located within the Doha Oasis project, guests have direct access to a signature department store, an indoor experiential theme park, and an exclusive cinema multiplex.

Role Description

This is a full-time on-site role for a Luxury Hotel Digital and E-commerce Manager located in Doha, Qatar. The role involves managing the hotel's online presence, developing e-commerce strategies, optimizing digital platforms, and overseeing online marketing campaigns. The manager will be responsible for driving online sales growth, enhancing customer engagement, and collaborating with various departments to align digital initiatives with overall business objectives.

Qualifications

• Business Negotiation and Sales skills
• Analytical Skills and Business Acumen
• Strong Communication and Customer Service skills
• Experience in digital marketing and e-commerce strategies
• Proficiency in using digital tools and platforms
• Bachelor's degree in Marketing, Business Administration, or a related field
• Previous experience in the luxury hospitality industry is a plus

EPD Business Operations Lead, IPS

Scale's rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:

• Building custom AI applications that will impact millions of citizens and government employees
• Generating high-quality training data for custom LLMs
• Upskilling and AI advisory services to spread the impact of AI

As EPD Business Operations Lead in Doha, you will be the operational cornerstone for a key strategic region, designing, building, and running the critical systems that enable the team's hyper-growth and delivery success. You will help translate vision into execution, streamline how our technical team builds and ships products, and ensure clarity, alignment and operational excellence across a growing global team.

This is a role for someone who thrives at the intersection of product, people, and process - someone who can take ownership like a founder, operate like a systems designer, and execute like a product manager.

What you'll do

• Be the connective tissue across the Engineering, Product and Design teams - driving alignment, clarity, and prioritization across all initiatives and projects
• Own knowledge management and internal tooling, ensuring the team operates efficiently at scale. Deep expertise in Notion is critical - you'll design, manage, and evolve the team's central knowledge base, project trackers, decision logs etc
• Build and maintain systems for project tracking, staffing and performance reporting
• Partner with Finance and Legal to streamline procurement, budgeting, and contract processes to positively impact delivery timelines. You'll also support the team on revenue recognition tracking and spend monitoring for projects.
• Design and operationalize new processes that make product development and data delivery faster, higher quality and more predictable
• Serve as a force multiplier for technical leadership - helping anticipate needs, prepare materials and communicate priorities internally and externally
• Lead internal enablement and upskilling initiatives, ensuring the team continuously improves its product development muscle.

Ideally, you'd have

• 5+ years of experience in product, strategy or business operations roles, preferably within a high-growth technology company or top-tier consulting/finance firm.
• Proven ability to design and scale systems that help technical teams operate with clarity and velocity.
• Exceptional analytical skills with a penchant for digging deep into the data, thinking from first principles, and iterating quickly to deliver results.
• Strong familiarity with Notion, plus adjacent productivity tools (e.g., Asana, Airtable, Coda, Slack integrations).
• Experience working in or with the Middle East, with an understanding of the regional business and regulatory environment, is a plus.
• Fluency in English is required; proficiency in Arabic is a strong advantage.

PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's
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We are looking for an experienced Project Manager specializing in Business Operations within the banking sector. The role involves leading and managing strategic projects, optimizing operational processes, and ensuring alignment with organizational objectives. The ideal candidate will drive operational efficiency, coordinate cross-functional teams, and implement business initiatives that enhance productivity and customer satisfaction.

Key Responsibilities:

• Lead, plan, and execute business operations projects from initiation to completion, ensuring timelines, budgets, and quality standards are met
• Coordinate with cross-functional teams, including operations, compliance, risk, IT, and finance, to implement business process improvements
• Monitor project performance, track key milestones, and provide regular updates to senior management
• Identify operational risks and develop mitigation strategies to ensure smooth project execution
• Ensure compliance with banking regulations, internal policies, and governance standards
• Drive process optimization initiatives to enhance efficiency, reduce costs, and improve customer experience
• Manage stakeholders' expectations and foster collaboration across business units
• Prepare detailed project documentation, reports, and presentations for management review

Qualifications, Experience, and Skills:

• Bachelor's degree or higher in Banking, Finance, Business Administration, or a related field (preferred)
• Minimum 10 years of experience in project management or business operations within the banking sector, GCC experience preferred.
• Proven track record of managing large-scale projects and driving business operations excellence
• Excellent leadership, communication, and stakeholder management skills
• Proficiency in project management tools and methodologies
• Analytical mindset with strong problem-solving and decision-making abilities
• Arabic speaking candidates preferred

Job Types: Full-time, Permanent

Education:

• Bachelor's (Preferred)

Experience:

• Project Manager - Business Operations (Banking sector): 10 years (Required)

Language:

• Arabic (Required)

Location:

• Doha (Preferred)

Job Title: Retail Operations Manager

Location :- Qatar

Industry :- Retail

Female candidates only

Job Summary:

We are looking for a dynamic Retail Operations Manager to oversee daily operations of our stores. The ideal candidate will ensure smooth store functioning, achieve sales targets, maintain high customer satisfaction, and drive operational efficiency across all retail outlets.

Key Responsibilities:

• Manage and supervise multiple apparel retail stores to ensure smooth operations.
• Lead, mentor, and train store managers and staff to deliver exceptional performance.
• Monitor sales, set targets, and drive initiatives to achieve revenue and profitability goals.
• Ensure compliance with company policies, SOPs, and visual merchandising standards.
• Oversee inventory management, stock replenishment, and supply chain coordination.
• Resolve customer escalations and enhance the overall shopping experience.
• Prepare performance reports and provide insights for strategic decisions.

Interested candidates, please share your CV on

Regards,

Aditi

Experience:

At least 7 years' experience into HR with manpower outsourcing organization primarily into Oil and Gas sector.

Should have team handling experience.

Should have experience working with the Senior Leadership/Top Management.

Work Experience in the GCC based organization or served the clients in the GCC is an added advantage

Educational Qualification:

MBA in Human Resource Management preferably from the Tier-1 College

Work Location:

Doha, Qatar

Roles and Responsibilities:

• Administer the holistic HR process, ensuring compliance with Qatar labor laws, regulations, and industry standards.
• Manage seamless employee onboarding and exit procedures, fostering positive employee experience.
• Facilitate transparent communication channels to promote employee engagement and organizational cohesion.
• Maintain accurate employee records and oversee payroll management across divisions.
• Address employee grievances, conflicts, and disciplinary actions, nurturing a supportive work environment.
• Develop and implement comprehensive training and development programs to enhance employee skills and performance.
• Create, update, and enforce HR policies and procedures to align with legal mandates and organizational objectives.
• Drive performance evaluation processes, incentive distribution, and talent management strategies.
• Champion initiatives for employee engagement, diversity, equity, and inclusion.
• Lead workforce planning efforts, including succession planning and talent acquisition strategies.
• Implement and optimize HR technology solutions, including ERP systems, analytics tools and AI to streamline processes and enhance employee experience.
• Cultivate a culture of employee wellness through programs promoting physical, mental, and emotional well-being.
• Integrate corporate social responsibility initiatives into HR strategies and community engagement efforts.
• Lead employer branding campaigns and manage reputation as an employer of choice.
• Oversee knowledge management processes, HR documentation, and training resources.
• Optimize budget management for the People and Culture department, ensuring efficient resource allocation.
• Create, update, enforce and monitor KRA's and KPI''s in association with each department and act as the owner for publishing at agreed intervals. Implement the same in ERP for automatic update and testing.
• This consolidated role encompasses a comprehensive array of responsibilities critical to fostering a thriving organizational culture and maximizing employee potential.

Job title

Manager Flight Operations Business Support

Ref #

Location

Qatar - Doha

Job family

Pilots & Flight Operations

• Closing date: 14-Oct-2025

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.

As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Additionally, you will also provide support to SVP Network Operations and SVP Flight Operations in day-to-day management matters and initiatives to ensure that and SVP Flight Operations meets its operational and strategic objectives.

Specific responsibilities for the role include:

Strategic

• Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.
• Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division's strategy.
• Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.
• Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.
• Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.

Operational

• Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.
• Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.
• Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.
• Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.
• Develop strategic and tactical plans for the emergence of a 'process driven' culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.
• Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.
• Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.
• Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant University or College qualifications with Minimum 9 years of job-related experience.
• Airline Operational Control environment i.e. OCC / IOC.
• Experience in Business administration and managing cross functional teams within an airline environment.
• Experience in Financial/Accounting and 3rd party contract management preferred.
• Compliance /audit and process improvement experience.
• Knowledge of organisational development.
• Strong leadership / team management skills, hands on business style - ability to "make things happen".
• Excellent planning/organizing, analytical and problem-solving skills/techniques.
• Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.
• Excellent verbal and written communication skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

We are looking for an organized and detail-oriented Online Sales Admin to support our digital sales operations. The successful candidate will manage online orders, coordinate across teams, and ensure smooth and efficient e-commerce administration.

Key Responsibilities:

• Process online sales orders; ensure accuracy in order entry, invoicing, and payment processing.
• Track online order status, coordinate with delivery/logistics, and communicate updates to customers.
• Generate and analyze online sales reports; provide summaries to management for review.
• Maintain and update product listings, stock inventory, and pricing across all online channels.
• Administer customer records, feedback, and inquiries in a professional and timely manner.
• Liaise with the sales, marketing, and warehouse teams to ensure efficient order fulfillment and accurate product data.
• Support website administration (content, banners, promotions) and basic troubleshooting in coordination with IT or vendors.
• Assist in implementing digital marketing and promotional activities as directed.
• Help prepare documentation for returns, refunds, and product exchanges.

Requirements:

• Minimum 2 years of experience in online sales and e-commerce (preferably in TOYS)
• Excellent written and verbal communication skills
• Proficient in MS Office, data entry, and common online sales platforms
• Excellent organization, coordination, and problem-solving skills
• Good communication skills in English (Arabic is an advantage)
• Strong attention to detail with the ability to manage multiple tasks simultaneously.
• Bachelor's degree in Business Administration, Marketing, IT or a related field is an advantage.
• Currently available in Qatar with transferrable visa

Qualified applicants may email their CV to:

Job Type: Full-time

Pay: QAR2, QAR3,000.00 per month

Application Question(s):

• When can you join?
• Language Spoken?
• What company you have worked with relevant experience?

Experience:

• online sales associate: 2 years (Required)