73 Employee Relations Manager jobs in Qatar

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.

CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES
Managing Guest Services and Front Desk Operations

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.

Supporting Projects and Policies Related to Guest Experience and Safety

• Supports implementation of the customer recognition/service program, communicating and ensuring the process.
• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Sends copy of MOD report to all departments on a daily basis.
• Ensures compliance with all policies, standards and procedures.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Understands and complies with loss prevention policies and procedures.

Ensuring and Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Participates as needed in the investigation of employee and guest accidents.
• Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Job Summary

Establish and maintain links with Immigration, Ministry of Interior, Ministry of Foreign Affairs, Economic Departments, Ministry of Commerce & Industry, Ministry of Administrative Development, Labor & Social Affairs, Embassies and Consulates and other private and public sector entities.

Essential Duties and Responsibilities

• Lead the Government Relations departments to process visas and any other administration related duties that may arise in daily operations.
• Research and monitor government activities that could affect the organizations business, associates and guests.
• Acts as an ambassador for Rosewood Doha at various government meetings. Builds and maintains professional relationships with members of federal, state, and local government entities and agencies.
• Obtains employment visa and residence permits for Rosewood Doha employees and their dependents. Arranges for visit visas for employees through Embassies and consulates whenever is necessary.
• Arranges and gives guidance for medical tests for employees, dependents for the processing of residence visa.
• Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures.
• Arranges for cancellation or transfer of visas as requested by Talent and Culture. Ensure that all relevant documents are submitted periodically to the immigration / labour office with regard to cancelled / absconding employees in order to be deleted from the hotel's sponsorship list.
• Monitor the renewal of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
• Receives requests from managers, departments and individual employees to secure visas, residences, medical tests, etc. on a daily basis, seeks the necessary clarifications and documents from the concerned parties, prioritizes and includes in the planned daily workload sheet.
• Maintains a record of expiry dates of residence permits, visas, and ensures renewal in time to avoid fines and complications.
• Arranges ID cards for the employees of Rosewood Doha & its subsidiaries.
• Involve & assist in Talent & Culture operations as and when required.
• Receives a varied amount of service requests, which are diversified in nature.
• Arrange Qatar ID Card for all Rosewood Doha employees.
• Work closely with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition of the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission, and core values at all times.
• Keeps abreast of newest trends and innovations in the hospitality industry and within Talent & Culture.
• Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.
• Maintain effective communication within the department and ensure that the Director of Talent & Culture is kept well informed of any problems/queries that have arisen.
• Report any problems/complaints to the Director of Talent & Culture
• To attend any department training sessions and/or meetings required.
• To liaise with other departments to ensure good communication and offer support.
• To be fully conversant with the Rosewood Doha's Journey Book and T&C Policies & Procedures.
• Supports the hotel operation in times of demand.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
• Be fully conversant with:
• Regulations
• Risk Assessments for your department
• Hotel Fire & Bomb Procedures

Other

• The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
• As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Job Title: Human Resources (HR)

About Us:

Optimum Systems is a dynamic and growing organization committed to fostering a positive and inclusive workplace culture. We are seeking an experienced and dedicated HR professional to join our team and help drive our people initiatives, employee engagement, and talent strategies.

Key Responsibilities:

• Recruitment & Onboarding: Manage the full recruitment lifecycle, including sourcing, interviewing, and onboarding top talent.
• Employee Relations: Act as a trusted advisor for employees, addressing concerns and ensuring a positive work environment.
• Policy Development: Develop, implement, and maintain HR policies and procedures in compliance with legal requirements.
• Performance Management: Oversee performance review processes and support leadership in employee development plans.
• Compliance: Ensure compliance with employment laws and regulations.
• Compensation & Benefits: Administer payroll, benefits, and other HR-related programs.
• Culture & Engagement: Promote initiatives that enhance workplace culture, diversity, and inclusion.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (HR certification preferred).
• Strong knowledge of labor laws and HR best practices.
• Excellent communication, organizational, and interpersonal skills.

Location: Qatar, Doha

Job Type: Full-time

How to Apply:

Interested candidates can apply by sending their CV and cover letter to

Job Type: Full-time

The Human Resources & L&D Coordinator is responsible for providing comprehensive support across HR operations and Learning & Development initiatives. This role ensures smooth HR processes, supports employee lifecycle activities, and coordinates training programs that foster professional growth, engagement, and organizational effectiveness.

What will I be doing?
The Human Resources and L&D Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

Human Resources

• Assist with end-to-end recruitment processes, including posting job ads, screening applications, scheduling interviews, and onboarding new hires.
• Maintain accurate employee records (HRIS, personnel files, contracts, etc.) in compliance with data protection regulations.
• Support payroll preparation by providing relevant employee data (absences, bonuses, leave, etc.).
• Administer employee benefits programs and respond to related queries.
• Serve as the first point of contact for HR-related inquiries and escalate issues when needed.
• Coordinate performance review cycles and assist with employee engagement initiatives.
• Ensure compliance with labor laws, company policies, and HR best practices.

Learning & Development

• Coordinate the design, scheduling, and delivery of training programs (in-person, virtual, and e-learning).
• Maintain the L&D calendar and manage logistics for training sessions, workshops, and onboarding programs.
• Track participation, completion, and effectiveness of learning programs; prepare reports for HR and management.
• Collaborate with managers to identify skills gaps and training needs.
• Support the creation of training materials, e-learning content, and knowledge resources.
• Manage learning platforms and ensure accurate training records are maintained.

What are we looking for?
A Human Resources Coordinator serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in or equivalent role
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Experience with MS Office applications and Outlook

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Hilton Doha

Schedule
Full-time

Brand
Hilton Hotels & Resorts

Job
Human Resources

Job Title: Human Resources (HR)

About Us:

Optimum Systems is a dynamic and growing organization committed to fostering a positive and inclusive workplace culture. We are seeking an experienced and dedicated HR professional to join our team and help drive our people initiatives, employee engagement, and talent strategies.

Key Responsibilities:

• Recruitment & Onboarding: Manage the full recruitment lifecycle, including sourcing, interviewing, and onboarding top talent.

• Employee Relations: Act as a trusted advisor for employees, addressing concerns and ensuring a positive work environment.

• Policy Development: Develop, implement, and maintain HR policies and procedures in compliance with legal requirements.

• Performance Management: Oversee performance review processes and support leadership in employee development plans.

• Compliance: Ensure compliance with employment laws and regulations.

• Compensation & Benefits: Administer payroll, benefits, and other HR-related programs.

• Culture & Engagement: Promote initiatives that enhance workplace culture, diversity, and inclusion.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (HR certification preferred).

• years of experience in an HR role.

• Strong knowledge of labor laws and HR best practices.

• Excellent communication, organizational, and interpersonal skills.

Location: Qatar, Doha

Job Type: Full-time

How to Apply:

Interested candidates can apply by sending their CV and cover letter to

Job Type: Full-time

Job ID

Posted since

01-Oct-2025

Organization

People & Organization

Field of work

Internal Services

Company

Siemens W.L.L.

Experience level

Recent College Graduate

Job type

Full-time

Work mode

Office/Site only

Employment type

Fixed Term

Location(s)

• Doha - Ad Dawhah - Qatar

Human Resources (People & Organization) Intern – Doha, Qatar

We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make an outstanding addition to our vibrant international team.

The Middle East provides a perfect place to learn, grow, seize opportunities, manage change and challenges – and because of this, our region has a consistent track record in providing global corporate and business leaders.

We work hand in hand with our regional business leadership to solve their most pressing business issues and deliver world-leading capabilities in our people. Intrigued?

We can offer a great opportunity in a truly diverse and global People & Organization (P&O) team:

Do you want to create an impact by working together with an agile and multinational team?

Do you want to go the extra mile and are you an out-of-the-box-thinker?

Join us in our P&O Middle East Sandbox at Siemens.

You'll make an impact by

• Work in partnership with the field P&O team in Qatar to work on key people priorities.
• Work directly with employees to assist with P&O operations and enhance employee engagement.
• Play an active role in fostering teamwork and collaboration for the P&O community, including organizing various internal engagement events and knowledge-sharing sessions.
• Apply your digital skills to streamline processes, projects, reports and support continuous improvement efforts.
• Support in shaping strategic projects in collaboration with key stakeholders focusing topics such as learning & development, workplace transformation and other relevant priorities.

Your success is grounded in

• An enrolled Bachelor's degree student with majors in Human Resources, Communications or similar.
• A highly motivated, engaged, and passionate team player
• Someone who brings a unique perspective to our team and voices their opinion
• Attention to detail and good analytical skills
• Excellent communication skills
• Highly responsible and able to work independently
• Digital native

You'll benefit from

• 2 to 3 days of mobile working per week as a global standard.
• Diverse and inclusive culture.
• An environment where everyone can bring their whole self and feel a sense of belonging.
• The foundation to develop personally and professionally.
• Extraordinary variety of learning & development opportunities

Transform the everyday with us

If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and forward-thinking company, hit apply. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow 's reality. Find out more about the Digital world of Siemens here:

Please note: Only complete applications can be considered in the selection process.

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East's only wellness centre in a resort setting, spread across lush botanical gardens.

Job Description

In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.

• Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
• Support the Front desk team in coordinating guest services and activities
• Oversee check-in and check-out processes, ensuring smooth and efficient operations
• Collaborate with other departments to fulfill guest needs and resolve issues
• Train and mentor guest relations staff to maintain high service standards
• Assist in creating and implementing guest satisfaction initiatives
• Monitor and analyze guest feedback to identify areas for improvement
• Participate in special events and VIP guest arrangements
• Ensure compliance with hotel policies and local regulations
• Assist in managing the guest relations budget and resources

Qualifications

• College diploma in hotel management or related field
• Previous experience in Front Office or Guest Services
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken and Russian is a plus

Job Opening: Public Relations Manager – Real Estate

Location: Doha, Qatar

Starting Salary: QAR 6,000/month (negotiable based on experience)

A well-established real estate company in Doha is looking for a Public Relations Manager with strong communication skills and a client-focused mindset. The ideal candidate will manage direct communication with high-profile clients and property owners, arrange meetings and viewings, and support deal closures.

Key Responsibilities:

• Communicate directly with property owners and high-value clients
• Arrange and attend meetings, property tours, and viewings
• Present listings professionally and follow up with clients to support decision-making
• Coordinate closely with the sales team to ensure smooth lead management
• Assist in negotiations and close real estate transactions
• Maintain strong relationships with clients and represent the company with professionalism

Requirements:

• Must be European, Lebanese, or Egyptian
• Experience in real estate or client relationship roles
• Strong verbal and written communication skills
• Fluent in English; Arabic is an advantage
• Confident, well-presented, and comfortable speaking with high-level clients
• Ability to multitask and work independently

What We Offer:

• Starting salary of QAR 6,000/month, with potential for growth
• Professional, supportive work environment
• Opportunities for career development within the real estate sector

To apply:

Send your CV and a short cover letter to

Job Type: Full-time

Pay: From QAR6,000.00 per month

Responsibilities:

• Lead and manage the full recruitment cycle, including workforce planning, job posting, CV screening, interviewing, and onboarding of new employees.
• Oversee employee relations, ensuring compliance with company policies, labor laws, and regulations.
• Manage employee leave, attendance, and payroll inputs in coordination with relevant departments.
• Administer performance management processes (semi-annual/annual), ensuring fair evaluations in collaboration with department heads, and submit final reports to management.
• Develop, maintain, and update HR policies, procedures, and employee handbooks to align with best practices.
• Supervise the processing and renewal of residencies, work permits, secondments, and other government-related documentation.
• Maintain accurate employee records and HR databases, ensuring confidentiality and proper documentation.
• Serve as the primary liaison between the HR Department and other departments, facilitating effective communication and support.
• Plan and execute employee training, development, and engagement initiatives to enhance workforce performance.
• Prepare HR reports and analytics to support management decision-making.
• Perform any other HR-related duties assigned by management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR, with proven ability to manage end-to-end HR functions.
• Diploma or professional certification in Human Resources Management (e.g., CIPD, SHRM, CHRP) is preferred.
• Strong knowledge of labor law, HR policies, and compliance requirements.
• Proficiency in MS Office and ERP/HRMS systems.
• Excellent communication and interpersonal skills in both Arabic and English.
• Strong organizational skills with the ability to manage multiple priorities independently.