11 Engagement Officer jobs in Qatar

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals. In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Accountabilities

Learning & Development:

• Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
• Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
• Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
• Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
• Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
• Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
• Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
• Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
• Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
• Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

• Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
• Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.

Continuous Improvement:

• Stay updated with industry trends, best practices, and new training methodologies.
• Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

• Maintain accurate records of training activities, attendance, and outcomes.
• Manage training budgets and resources efficiently.

Generic Accountabilities:

• Policies, Systems, Processes & Procedures:
• Follow approved departmental policies, processes, and procedures.
• Safety, Health, Environment, Quality & Security (SHEQS)
• Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
• Prioritize own and colleagues' well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.

Others

• Carry out any other duties as directed by the immediate supervisor.

Qualifications, Experience and Job Skills

Qualifications:

• Bachelor's degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years' experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors' Performance Management domain is an added advantage.

Job Summary and Purpose

Develop, implement, and oversee soft skill training programs to enhance employee skills, knowledge, and performance, through assessing training needs, designing training materials, conducting sessions, and evaluating the effectiveness of training initiatives to ensure that employees are provided with the required development to fulfill their work requirements and the shipyard overall goals.

In addition, support and facilitate the full performance management cycle in coordination with the HR Manager.

Accountabilities

Learning & Development:

1. Identify the soft skills training requirements for Qatar Shipyard employees by analyzing the outcomes of the learning needs analysis, capability evaluations, surveys, and other relevant data sources.
2. Develop Qatar Shipyard soft skills training plan and calendar to fulfill the identified training requirements.
3. Prioritize training resources considering the relevant requirements and identify budget requirements based on the outcomes of the TNA process, capability assessment, etc.
4. Manage and organize the development and start-up of new Training Programs as required such as Soft Skills Training Programs.
5. Assess, recommend, and select the most suitable training delivery approach/provider (i.e., Internal or external training, In-house/external Instructor, etc.).
6. Facilitate the delivery of the planned soft skills training and assess the effectiveness of the delivered training.
7. Monitor and manage the performance of the external trainers and instructors when applicable and conduct formal classroom observations to evaluate the effectiveness of delivered training programs and conduct consecutive feedback sessions as needed.
8. Ensure the best utilization of educational technology and training workshops to elevate the soft skill sets of the workforce to effectively meet job requirements.
9. Build and maintain effective relationships with internal and external stakeholders to ensure the trainings are delivered in a high-quality manner.
10. Facilitate or arrange train-the-trainer programs to build internal training capabilities.

Performance Management:

1. Manage all phases of Qatar Shipyard Performance Management cycle (planning, review, and appraisal).
2. Support the Performance Improvement process for employees who are underperforming in their current roles by ensuring that Performance Improvement Plans are in place and well tracked.

Continuous Improvement:

1. Stay updated with industry trends, best practices, and new training methodologies.
2. Adjust training programs based on feedback and changing organizational needs.

Administrative Duties:

1. Maintain accurate records of training activities, attendance, and outcomes.
2. Manage training budgets and resources efficiently.

Generic Accountabilities:

1. Policies, Systems, Processes & Procedures:
2. Follow approved departmental policies, processes, and procedures.
3. Safety, Health, Environment, Quality & Security (SHEQS)
4. Adhere to all relevant SHEQS policies, procedures, instructions, and controls so that Qatar Shipyard Technology Solutions provides a safe, world-class, secure, and environmentally responsible service to customers, the public, and its own people.
5. Prioritize own and colleagues' well-being while maintaining a safe and healthy work environment. Adheres to all health & safety protocols, participates in wellbeing & wellness Programs, and promptly reports any concerns regarding the wellbeing of oneself & others to foster a culture of best practice.
6. Carry out any other duties as directed by the immediate supervisor.

Qualifications:

• Bachelor's degree in Business Administration, HR, or any other related field.
• Certified Trainer with recognized Train the Trainer certification.

Experience:

• A minimum of 4 years' experience in a similar position.
• Proven experience in designing, developing, and delivering training programs.
• Previous experience in SuccessFactors' Performance Management domain is an added advantage.

Job Summary:

A result oriented Business Development Officer to identify new business opportunities, build client relationships, and support strategic growth initiatives.

Key Responsibilities:

• Research and analyze market trends and potential partnerships
• Generate new leads and follow up and close the deal with prospective clients
• Prepare and deliver presentations and proposals
• Assist in developing business development strategies
• Maintain a strong pipeline of opportunities
• Follow up collection of receivables

Requirements:

• Preferable academic/professional engineering background in addition to major in Business Administration
• Minimum 3 years of experience in business development or sales
• Intensive experience in applying to tenders and pricing
• Excellent communication and presentation skills
• Self-motivated with strong networking abilities
• Fluent in English/ Arabic
• Salary Budget: 15K – 18K

Job Type: Full-time

Job Title

Business Development Senior Officer (Corporate & Events)

Job Purpose

The Business Development Senior Officer (Corporate & Events) is responsible for driving growth in the corporate and hospitality segments by building and managing relationships with hotels, venues, and event partners. The role focuses on securing new business, managing key accounts, and ensuring Floward is positioned as a preferred partner for events and corporate activations. With a strong network in the hospitality and events sectors, this role contributes directly to expanding Floward's client base and achieving sustainable revenue growth.

Key Responsibilities

Corporate & Events Client Development

• Identify and target new opportunities across hotels, venues, and event management companies.
• Leverage existing portfolio of contacts within the events and hospitality industry to secure partnerships.
• Act as the primary point of contact for event organizers and hospitality clients, ensuring Floward's offerings are well represented.

Proposal & Contract Management

• Prepare tailored proposals for hotels, corporate events, and activations.
• Support negotiations on terms, pricing, and service packages in line with business development guidelines.
• Ensure agreements and contracts are aligned with client expectations and company standards.

Relationship Building & Account Management

• Build and maintain strong relationships with key accounts in events and hospitality.
• Conduct regular client meetings, visits, and follow-ups to sustain long-term partnerships.
• Represent Floward at relevant industry forums, trade fairs, and corporate networking events.

Sales & Revenue Growth

• Achieve sales targets and revenue objectives in the events and hospitality segment.
• Track sales performance, pipeline progress, and conversion rates.
• Collaborate with internal teams to deliver customized event solutions for clients.

Cross-Functional Coordination

• Partner with creative, operations, and supply chain teams to ensure smooth execution of event-related orders.
• Coordinate with marketing to develop campaigns and promotional materials for corporate and hospitality clients.

Skills and Qualifications

Education

• Bachelor's degree in Business Administration, Marketing, or related field.

Professional Experience

• Minimum of
  8 years overall experience
  in the country of hire, with at least
  5 years in events, hotels, or hospitality business development
  .
• Strong existing portfolio of contacts in the events and hospitality sectors.
• Demonstrated success in securing and managing large corporate/event accounts.

Technical & Functional Skills

• Valid local driving license (mandatory).
• Proficiency in CRM tools and MS Office (Excel, PowerPoint).
• Strong proposal writing, negotiation, and presentation skills.

Soft Skills

• Excellent stakeholder management and communication abilities.
• Organized and detail-oriented with strong project management skills.
• Results-driven with the ability to work independently and collaboratively.
• High adaptability to local market needs and client dynamics.

About Floward

Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

Website

Job Title: Business Development Officer – F&B

Job Summary:

The Business Development Officer is responsible for identifying, developing, and maintaining new business opportunities to drive revenue growth for the company's food and beverage operations. The role involves building strong client relationships, expanding the customer base, and contributing to the company's long-term business strategy within the F&B sector.

Key Responsibilities:

• Identify and pursue new business opportunities in catering, corporate accounts, events, and restaurant partnerships.
• Develop and maintain strong relationships with existing and potential clients to maximize business growth.
• Conduct market research to identify industry trends, competitor activities, and potential areas for expansion.
• Prepare and deliver business proposals, quotations, and presentations to prospective clients.
• Collaborate with the operations, marketing, and culinary teams to design customized F&B solutions based on client needs.
• Achieve monthly and quarterly sales targets set by management.
• Represent the company at networking events, trade shows, and exhibitions to promote brand visibility.
• Monitor client satisfaction and ensure service quality aligns with company standards.
• Prepare business performance and pipeline reports for management review.
• Support in developing pricing strategies and promotional campaigns to attract new customers.
• Follow up on leads, inquiries, and contracts to ensure smooth execution and client retention.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, or Hospitality Management.
• Minimum 3–5 years of experience in business development or sales within the F&B, catering, or hospitality industry.
• Strong knowledge of F&B operations, market dynamics, and client acquisition strategies.
• Excellent communication, negotiation, and presentation skills.
• Proven track record of achieving business growth and sales targets.
• Proficiency in MS Office and CRM software.
• Self-motivated, target-driven, and able to work independently.
• Strong organizational and time management skills.
• Valid Qatar Driving License (preferred, if applicable).

Job Types: Full-time, Permanent

Key Responsibilities:

• Lead the
  design, delivery, and evaluation
  of Learning & Development programs aligned with business needs.
• Develop and manage
  competency frameworks
  ,
  learning paths
  , and
  career development plans
  .
• Collaborate with internal stakeholders and external vendors to implement effective
  learning systems
  and solutions.
• Manage the
  performance management
  cycle, including goal setting, mid-year reviews, and annual appraisals.
• Drive
  employee engagement
  by designing and executing an annual survey, analyzing feedback, and implementing strategic actions.
• Oversee
  rewards and recognition
  initiatives to foster a culture of appreciation.
• Maintain up-to-date
  job descriptions
  for all positions aligned with the organizational structure.

What We're Looking For:

• Proven experience in L&D, Talent Management, or HR Development.
• Strong facilitation, communication, and project management skills.
• Experience in designing performance and engagement frameworks.
• Ability to work cross-functionally and influence at all levels.
• Bachelor's degree in Human Resources Management, or a related field.
• Minimum of 5 years of experience in Learning and Development (L&D), training, or a related field.

Job Summary:

We are seeking a dynamic and results-driven Business Development Officer (BDO) with strong experience and deep-rooted connections in the Qatar market to lead and grow our recruitment outsourcing business. The ideal candidate will have a proven track record in acquiring clients, closing deals, and managing long-term relationships, specifically in the staffing and manpower outsourcing industry.

You will play a pivotal role in expanding our market footprint by identifying new business opportunities, building a strong pipeline of leads, and converting them into profitable partnerships.

Key Responsibilities:

Business Development & Sales

• Identify, target, and acquire new clients for recruitment and manpower outsourcing services in Qatar.
• Leverage existing network and industry contacts to generate leads and referrals.
• Conduct market research to understand client needs, industry trends, and competitor positioning.
• Develop tailored business proposals, presentations, and commercial offers in line with client requirements.

Client Relationship Management

• Build and maintain strong, long-lasting relationships with decision-makers (HR, procurement, and department heads) across various sectors.
• Conduct regular client meetings, presentations, and negotiations to close deals.
• Ensure client satisfaction through effective communication and by liaising with internal recruitment teams to fulfill client expectations.

Strategy & Growth

• Collaborate with senior management to define and implement strategic business plans for Qatar market expansion.
• Develop and execute go-to-market strategies for large-scale recruitment projects (white collar, blue collar, or both).
• Identify and participate in networking events, business forums, and exhibitions to increase brand visibility.

Reporting & KPIs

• Maintain an updated sales pipeline, lead tracking, and progress reports.
• Provide regular updates on market insights, client feedback, and competitor activities.
• Achieve and exceed monthly/quarterly revenue and client acquisition targets.

Requirements:

Education & Experience

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5-7 years of experience in business development within the Qatar recruitment / HR outsourcing industry.
• Strong understanding of Qatar's labor laws, recruitment trends, and business culture.
• Demonstrated success in securing and managing recruitment outsourcing projects.

Skills & Competencies

• Extensive network of corporate clients in Qatar across various industries (construction, oil & gas, hospitality, retail, etc.).
• Excellent negotiation, presentation, and communication skills.
• Proven ability to develop client-specific solutions and close high-value deals.
• Self-motivated, target-oriented, and entrepreneurial mindset.
• Ability to work under pressure and manage multiple priorities.
• Fluent in English; Arabic is a strong plus.

Others

• Must be currently based in Qatar with a valid Qatari driving license.
• Familiar with MS tools, ERP Software

What We Offer:

• Competitive salary + incentive/commission structure.
• Opportunity to work in a fast-growing, dynamic organization.
• Clear career progression and leadership opportunities.
• Exposure to top-tier clients and large-scale recruitment projects.

Job description:

Position purpose:

The post holder will report to the Head of Marketing, Recruitment & Admissions in all areas of their work within the College. The post holder will be responsible for School / College & Community Outreach recruitment and will be tasked with driving student recruitment through agreed community channels. The post holder will operate both in the field and on campus. The post holder will be a highly driven sales individual with an excellent track record of success within the B-C category.

Position accountabilities:

• Lead on all aspects of School / College and Community Recruitment activities and respond effectively to daily operational challenges to ensure efficiency and effectiveness of the department.
• Ensure excellent customer service to internal and external stakeholders
• Anticipate challenges to the projected recruitment cycle/s and help devise solutions in order to maximize conversions
• Identify issues affecting overall outreach performance and take swift action to address them in collaboration with the Head of Marketing, Recruitment & Admissions.
• Continuous review and enhancement of operational processes affecting service levels
• Develop a high-performance sales led culture within the department.
• Recruit and train high performing community (field sales) recruitment personnel as the department grows.
• Actively promote high levels of best practice within the sector.
• Be able to analyse data and translate it into short / long-term strategic recommendations through well-presented reports.
• Support the implementation of new technologies aimed at increasing Job Description | Page 2 Accountability Key activities conversions and efficiency
• Produce timely student outreach recruitment plans in line with annual budget reviews and business planning cycles.
• Any other duties as requested by the Head of Marketing, Recruitment & Admissions, commensurate with the grade and status of the post.
• Ensure that you are proficient in the programme portfolio, entry requirements and compliance procedures across the institution.
• Create, update and maintain customer data, including recording communications in the appropriate systems (OR) Record communications with stakeholders in the appropriate systems.
• Complete allocated work tasks in accordance with defined SLA's and team targets (i.e. agreed student recruitment targets / timely conversion of leads to acquisition).

Knowledge, skill and experience requirements:

Essential:

• Degree qualification in Sales & Marketing or related discipline or equivalent experience.
• Demonstrable experience in field sales management
• A proficient understanding of the UK education system and in particular, the HE environment and an understanding of compliance procedures for the recruitment of local / international students
• A proven track record of interpersonal skills and people management in a fast paced sales and recruitment setting
• Highly motivated, results orientated approach to every aspect of your working environment
• Well-developed written and spoken communication skills.
• Demonstrated ability to be well planned and organised in a busy and rapidly changing sales environment.
• Demonstrated ability to operate a broad range of computer packages, including competent use of Microsoft Office and Excel packages
• Evidence of analytical skills and the ability to develop and execute business plans

Desirable:

• Degree qualification.
• Relevant experience working within student recruitment in the Higher Education sector.
• Demonstrable experience of successful implementation of international recruitment and business development campaigns.
• Membership of a relevant professional body.
• An Interest in/Relevant experience working in the Higher Education sector.
• Knowledge and experience of student admissions and compliance in a challenging and fast moving environment both domestically and internationally
• Ability to effect change and develop and implement changes and processes
• Ability to lead and mange teams
• Excellent communication and interpersonal skills and yet the ability to deal with a variety of people from a range of educational and social backgrounds in a firm yet sensitive manner
• Ability to synthesise a range of data
• A high degree of self-motivation and the ability to motivate others
• Well-developed written and spoken communication skills.
• Demonstrated ability to be well planned and organised in a busy and rapidly changing working environment.
• Demonstrated ability to operate a broad range of computer packages, including competent use of Microsoft Office and Excel packages