87 Engineer Support jobs in Qatar

Application Support Engineer

Al Wakrah, Al Wakrah commercial bank of qatar

Posted 5 days ago

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Job Description

Job Summary: Commercial Bank Innovation Services is seeking an Application Support Engineer for Wealth Management Systems. This role involves application management and providing L1 and L2 support for systems such as WMS (Wealth Management System) and PMS (Portfolio Management System). The candidate will collaborate with the L3 development team for upgrades, enhancements, and ongoing support.

Key Accountabilities:
  1. Provide 1st and 2nd line support for banking applications including Brokerage systems, WMS, PMS, and AMS, focusing on upgrades, projects, and BAU activities.
  2. Work with the Run the Bank team to maintain the technical aspects of investment applications, including analysis, design, and estimation of business requirements.
  3. Develop in-depth knowledge of wealth investment systems through research and testing to serve as a Subject Matter Expert.
  4. Conduct initial design reviews, recommend improvements, and suggest continuous enhancements.
  5. Collaborate with data scientists, business users, project managers, and engineers to develop effective solutions.
  6. Manage code migration across environments to ensure synchronized functionality.
  7. Participate in knowledge transfer programs and continuously develop technical expertise.
  8. Assist end users and the business in reporting to regulators by providing necessary reports.
  9. Document processes and monitor application performance metrics.
  10. Support new implementations and projects, including project management from an application support perspective.

Position: Application Engineer

Location: Al Wakrah, Qatar

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Application Support Engineer(Intellimatch)

Doha, Doha NAIR SYSTEMS

Posted today

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Job Description

Position : Application Support Engineer (Intellimatch)

Location: Qatar

QUALIFICATIONS, EXPERIENCE

Required Qualifications:

- Bachelor’s degree in Information Technology.

Required Experience:

- Relevant experience minimum of 5+ years in Banking domain, especially on managing reconciliation systems
- Strong knowledge in FIS Intellimatch is definitely preferred
- Experience in.NET
- Professional experience with Java 8/11
- Git, Maven, Jenkins Pipelines
- Spring Framework and Spring Boot Microservices
- Apache Kafka Event Streaming Platform
- Experience with Hibernate and JPA,
- REST, Swagger/OpenAPI
- Practical experience of SQL in relational databases like Oracle, DB2 or MSSQL Server

KEY ACCOUNTABILITIES/RESPONSIBILITES
- Providing 1st, 2nd and 3rd level support to Banking Operations such as Reconciliation system, Cheque clearing and teller systems in terms of upgrades and projects and BAU.
- HeShe must possess strong experience and knowledge in in particular FIS Intellimatch system such as building recon process (Recreator, Intellimatch, Admin) and ready implement end to recon processes including matching roles. Schedules and tasks automation.
- Develop in-depth knowledge of reconciliation systems through research and testing in order to act as a Subject Matter Expert with Property Managers.
- Provide recommendations for continuous improvements.
- Collaborate cross-functionally with data scientist, business users, project managers and other engineers to achieve elegant solutions.
- Vendor coordination for new developments, issues & fixes
- Ensure continuous knowledge development and participate effectively in knowledge transfers programs.
- Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
- Supporting BCP & Disaster Recovery activities
- Data and servers monitoring.
- Extending support for new implementations and projects that would include manage projects from Application Support side.

Terms and conditions

Joining time frame: 2 weeks (maximum 1 month)
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Application Support Engineer - Finastra FBTI

Al Wakrah, Al Wakrah Commercial Bank

Posted 11 days ago

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About Commercial Bank of Qatar

Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.

By Joining us, you’ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.

Join us in shaping the future of banking!

Job Summary

We are Looking for an application support engineer - Trade Finance will be part of Channels & Payments team and should ensure safe, secure and reliable running of business applications as a key priority. The Applicant should possess relevant experience of 5- 6 years in Banking Application support with sound analytical skills .

This position has no direct reports. The role also works with Application support teams across the banking domains to support customer and staff needs.

Key Accountabilities

  • Providing 24 X 7 first and second level technical support for Banking Applications including Finastra Fusion Banking Trade Innovation (FBTI), and integrated systems.
  • Troubleshoot and resolve issues reported by users, coordinating and escalating complex problems to the third level support or Application Vendor.
  • Performing preventive maintenance activities on Banking Applications including Finastra Fusion Banking Trade Innovation (FBTI), and integrated systems.
  • Develop and maintain technical documentation, including comprehensive knowledge base of reported issues and their resolutions.
  • Proactively monitor system performance to identify and fix potential issues before they impact users or system performance.
  • Provide training to users on new features and functionalities of trade applications.
  • Participate in testing and deployment of new application versions and fix on business applications.

Work independently and with the team to analyse issues / queries and understand new requirements to provide acceptable solution

Qualification, Experience

Required Qualifications :

  • Bachelor’s degree in information technology, Information Technology, or related field
  • Required Experience :

  • 5+ years’ working experience and knowledge of IT services and system development.
  • Banking knowledge with Finastra Fusion Banking Trade Innovation (FBTI) experience is a must
  • Strong understanding of FBTI data structure, Trade Process / Trade accounting entries, SWIFT messages (MT & MX).
  • Experience FBTI EOD process and FBTI integrations
  • Functional configurations / parameterization on FBTI and FBTI application integrations.
  • Basic Knowledge in SQL queries for data extraction and analysis
  • Good understanding in messaging and APIs like MQ, REST / SOAP
  • Familiarity with application performance monitoring tools (e.g., Nagios, App Dynamics, Splunk etc.)
  • Experience with AML applications like FIRCOSoft, Kyai OMNI is a plus
  • Certification in IT Service Management - ITIL
  • Expert in functional release methodologies and best practices.
  • Expert in QA metrics, defect metrics, and product quality trend analysis.
  • Excellent project management skills.
  • Ability to collaborate and communicate effectively.
  • Good computer and MS office skills.
  • Arabic and English speaking preferred.

    Why Commercial Bank?

  • Best Performing Bank in Qata r in The Banker’s prestigious Top 1000 World Banks Rankings 2025.
  • Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
  • An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
  • Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.
  • A focus on Employee Well-being & Work-Life Balanc e, ensuring a healthy and supportive environment for all team members
  • Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance
  • A strong Commitment to Diversity, Equity & Inclusion , fostering a culture that values every individual’s unique perspective
  • At Commercial Bank, we don’t just offer careers, We shape futures by pioneering digital transformation in Qatar’s banking sector, blending digital-first approach to redefine banking through innovative solutions.

    Disclaimer :

    We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.

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    IT Application Support Specialist

    Doha, Doha Jaidah Group

    Posted 11 days ago

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    Job Description

    Get AI-powered advice on this job and more exclusive features.

    Direct message the job poster from Jaidah Group

    The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization.

    Role Accountabilities

    • Respond to and resolve application-related support tickets in a timely manner.
    • Provide technical assistance to end-users via phone, email, or ticketing system.
    • Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors.
    • Monitor application performance and report anomalies.
    • Assist with user account setup, permissions, and access control.
    • Document issues, solutions, and standard operating procedures.
    • Support application rollouts, updates, and testing.
    • Collaborate with IT teams to ensure system stability and user satisfaction.

    Knowledge, Experience & Qualifications

    • Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
    • 1–2 years of experience in IT support or helpdesk environment.
    • Familiarity with enterprise applications (e.g., ERP, CRM, HRIS).
    • Good Knowledge of Microsoft Applications
    • Basic understanding of databases, networking, and operating systems.
    • Strong problem-solving and communication skills.
    • Customer-focused mindset with attention to detail.
    Seniority level
    • Seniority level Associate
    Employment type
    • Employment type Full-time
    Job function
    • Job function Information Technology, Analyst, and Customer Service
    • Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas

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    IT Application Support Specialist

    Doha, Doha Jaidah Group

    Posted 10 days ago

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    Job Description

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Jaidah Group The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization. Role Accountabilities Respond to and resolve application-related support tickets in a timely manner. Provide technical assistance to end-users via phone, email, or ticketing system. Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors. Monitor application performance and report anomalies. Assist with user account setup, permissions, and access control. Document issues, solutions, and standard operating procedures. Support application rollouts, updates, and testing. Collaborate with IT teams to ensure system stability and user satisfaction. Knowledge, Experience & Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field. 1–2 years of experience in IT support or helpdesk environment. Familiarity with enterprise applications (e.g., ERP, CRM, HRIS). Good Knowledge of Microsoft Applications Basic understanding of databases, networking, and operating systems. Strong problem-solving and communication skills. Customer-focused mindset with attention to detail. Seniority level

    Seniority level Associate Employment type

    Employment type Full-time Job function

    Job function Information Technology, Analyst, and Customer Service Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas Referrals increase your chances of interviewing at Jaidah Group by 2x Get notified about new Information Technology Application Specialist jobs in

    Doha, Qatar . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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    Engineer, Plant Support

    Mesaieed QAFCO (Qatar Fertiliser Company)

    Posted 11 days ago

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    Job Description

    Join to apply for the Engineer, Plant Support role at QAFCO (Qatar Fertiliser Company)

    Job Purpose

    The role is responsible to support the Head of Plant Productivity in carrying out the following technical services:

    • Provide daily support to Operations about Production Budgeting, Control and Optimization, Energy, Catalyst and Chemicals Management.
    • Support the Analysis of Production Loss Events and the Root Cause Analysis work processes.

    The ultimate objective is to enable Operations to avoid reoccurrence of production losses and maximize production profit. The role coordinates with multiple departments to ensure smooth operations, including liaison with Plants, Stores, Purchase, Laboratory, and Environmental sections. The position also emphasizes operational problem solving through analytical and innovative approaches, providing technical support to the production department.

    Key Accountabilities

    • Monitoring plant performance (process parameters, catalyst/equipment/energy performance, environmental emissions) and supporting production loss accounting.
    • Problem analysis & troubleshooting.
    • Engineering activities such as proposing new projects, reviewing ongoing modifications, and participating in MOC and HAZOP studies.
    • Supporting updates of engineering documents like P&ID, trip logics, and operating procedures.
    • Assisting in preparing production, catalyst, and chemicals budgeting.
    • Participating in major shutdown activities.
    • Performing on-call duties and emergency response as a relief team member.
    • Ensuring systematic liaison with HSEQ on environmental reporting, GHG accounting, LDAR monitoring, and sustainability compliance.
    • Managing the Production Information Management System (PIMS) and ensuring system reliability.
    • Reporting on production metrics, budget variances, KPIs, and other operational reports.
    • Developing and implementing SAP Production Planning modules and interfaces.

    Desired Candidate Profile

    • Bachelor’s Degree in Engineering from a recognized university.
    • At least 7 years of relevant plant operations experience in the fertilizer, petrochemicals, or oil & gas industry.
    • Experience with chemical engineering calculations and tools like Aspen Plus/Hysys, HTFS/HTRI.

    Seniority level

    • Mid-Senior level

    Employment type

    • Full-time

    Job function

    • Engineering and Information Technology

    Industries

    • Chemical Manufacturing
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    Technical Support Engineer

    Doha, Doha Arizoglobal

    Posted 5 days ago

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    Job Description

    Experience: 3+ Years

    Qualification: Any degree

    Job Description:

    We are seeking a Software Developer with the following qualifications:

    1. 3 to 5 years of experience in software development.
    2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
    3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
    4. Strong English written and verbal communication skills.
    5. Willingness to work on shifts (24/7).
    6. Designing and creating engineering specifications for software programs and applications.
    7. Coding, modifying, testing, and debugging programs according to design specifications.
    8. Working with quality assurance to develop software test plans.
    9. Collaborating with hardware engineers to assess and test hardware and software interaction.
    10. Implementing a specific development methodology.
    11. Documenting software specifications.
    12. Developing software prototypes.
    13. Experience in Java and C++.
    14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
    15. Excellent knowledge in practicing OOAD, architectural and design patterns.
    16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
    17. Familiarity with web technologies.
    18. Familiarity with version control tools like GIT/Github.
    19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

    Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

    Job Type: Contract To Hire

    Job Category: Software Developer

    Job Positions: 8

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    Technical Support Engineer

    Doha, Doha Mekdam Technical Services

    Posted 11 days ago

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    Job Description

    Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.

    Scope of Work

    Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.

    Scope :

    1. Layer 1 and layer 2 support for users and endpoints

    2. Setup and maintain any required software on users computers or any peripherals.

    3. Solving and troubleshooting Network issues.

    4. Record any incident or service requests on Client ServiceDesk system.

    5. Supporting our users to secure and save their data.

    6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.

    7. Ensure that endpoints have the latest updates and security software installed on it.

    8. Setup and troubleshoot IOT devices on Client Fleet.

    9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.

    10. Managing file and print servers and applying users permissions.

    11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).

    12. Ensure that all security measurements applied on all endpoints

    Experience and skills

    Good skills in troubleshooting and discover the root cause.

    Experience in different Operating systems for Mobile, computers, and terminals

    Ability to set up and install any kind of software.

    Ability to learn and educate Client users of any new application.

    Has a solid knowledge of endpoint security and how to act against any cyber security attack.

    Experience on IOT Devices and CCTV.

    Certificates

    Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent

    Technical Support Engineer • Doha, Qatar

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    Technical Support Engineer

    Doha, Doha Arizoglobal

    Posted 4 days ago

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    Job Description

    Experience:

    3+ Years Qualification:

    Any degree Job Description:

    We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:

    Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:

    Contract To Hire Job Category:

    Software Developer Job Positions:

    8

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    Technical Support Engineer

    Doha, Doha Mekdam Technical Services

    Posted 18 days ago

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    Job Description

    Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software. Scope of Work Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks. Scope : 1. Layer 1 and layer 2 support for users and endpoints 2. Setup and maintain any required software on users computers or any peripherals. 3. Solving and troubleshooting Network issues. 4. Record any incident or service requests on Client ServiceDesk system. 5. Supporting our users to secure and save their data. 6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system. 7. Ensure that endpoints have the latest updates and security software installed on it. 8. Setup and troubleshoot IOT devices on Client Fleet. 9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour. 10. Managing file and print servers and applying users permissions. 11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps). 12. Ensure that all security measurements applied on all endpoints Experience and skills Good skills in troubleshooting and discover the root cause. Experience in different Operating systems for Mobile, computers, and terminals Ability to set up and install any kind of software. Ability to learn and educate Client users of any new application. Has a solid knowledge of endpoint security and how to act against any cyber security attack. Experience on IOT Devices and CCTV. Certificates Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent Technical Support Engineer • Doha, Qatar

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