27 Engineering Assistant jobs in Qatar

ASSISTANT MANAGER - ENGINEERING

Urban Ridge Supplies

Posted 7 days ago

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Job Description

Summary

  • Oversee the hotel's daily preventive and reactive maintenance program, managing work orders through a CMMS to ensure tasks are completed efficiently.
  • Lead, schedule, and provide hands-on training for a multidisciplinary team of technicians (HVAC, electrical, plumbing, etc.).
  • Conduct daily team briefings to assign tasks and ensure smooth shift handovers between engineering staff.
  • Manage and monitor the hotel’s Building Management System (BMS) to optimize energy, water, and utility consumption.
  • Supervise the regular maintenance and operation of critical assets, including chillers, boilers, generators, and swimming pool equipment.
  • Ensure all Fire, Life & Safety (FLS) systems are tested and maintained in full compliance with Qatar Civil Defence Department (QCDD) standards.
  • Develop and conduct regular safety training and drills for the engineering team to ensure preparedness for any emergency.
  • Act as a key contact for guest-related maintenance issues, ensuring prompt, professional, and discreet resolution with minimal guest disruption.
  • Manage service contracts and relationships with third-party vendors for specialized equipment like elevators, kitchen systems, and fire suppression.
  • Control the inventory of spare parts, tools, and supplies, and assist the Chief Engineer in preparing the annual departmental budget and CapEx proposals.
  • Prepare regular operational reports on team productivity, energy consumption, project status, and incidents for senior management.
  • Coordinate closely with Housekeeping and the Front Office to schedule room maintenance and projects, ensuring rooms are returned to service promptly.

Summary

Duties and responsibilities related to the Assistant Manager - Engineering role:

  • Oversee the hotel's daily preventive and reactive maintenance program, managing work orders through a CMMS to ensure tasks are completed efficiently.
  • Lead, schedule, and provide hands-on training for a multidisciplinary team of technicians (HVAC, electrical, plumbing, etc.).
  • Conduct daily team briefings to assign tasks and ensure smooth shift handovers between engineering staff.
  • Manage and monitor the hotel’s Building Management System (BMS) to optimize energy, water, and utility consumption.
  • Supervise the regular maintenance and operation of critical assets, including chillers, boilers, generators, and swimming pool equipment.
  • Ensure all Fire, Life & Safety (FLS) systems are tested and maintained in full compliance with Qatar Civil Defence Department (QCDD) standards.
  • Develop and conduct regular safety training and drills for the engineering team to ensure preparedness for any emergency.
  • Act as a key contact for guest-related maintenance issues, ensuring prompt, professional, and discreet resolution with minimal guest disruption.
  • Manage service contracts and relationships with third-party vendors for specialized equipment like elevators, kitchen systems, and fire suppression.
  • Control the inventory of spare parts, tools, and supplies, and assist the Chief Engineer in preparing the annual departmental budget and CapEx proposals.
  • Prepare regular operational reports on team productivity, energy consumption, project status, and incidents for senior management.
  • Coordinate closely with Housekeeping and the Front Office to schedule room maintenance and projects, ensuring rooms are returned to service promptly.

Qualifications

  • Ideally the candidate should have a degree or diploma in Electrical / Mechanical Engineering and/or Building Management
  • Knowledge in preventive maintenance program and special projects will be valuable.
  • Technical knowledge of air conditioning, ventilation, refrigeration systems, fire main systems, sprinklers, water/waste treatment or hydraulics will be an advantage.

Job Id: +Oybx4/qDsXmxxzGPdMF0muK26fw0SlqMPORsbdwPmEFpxjodIWugQ51dAM7xLcVC/pvfgEEb57xjWae76UQunn/lGJ42z0EuR9o+YhVukDKq9xI4upN0WhDuw== #J-18808-Ljbffr
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ASSISTANT MANAGER - ENGINEERING

Doha, Doha Urban Ridge Supplies

Posted 6 days ago

Job Viewed

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Job Description

Summary

Oversee the hotel's daily preventive and reactive maintenance program, managing work orders through a CMMS to ensure tasks are completed efficiently. Lead, schedule, and provide hands-on training for a multidisciplinary team of technicians (HVAC, electrical, plumbing, etc.). Conduct daily team briefings to assign tasks and ensure smooth shift handovers between engineering staff. Manage and monitor the hotel’s Building Management System (BMS) to optimize energy, water, and utility consumption. Supervise the regular maintenance and operation of critical assets, including chillers, boilers, generators, and swimming pool equipment. Ensure all Fire, Life & Safety (FLS) systems are tested and maintained in full compliance with Qatar Civil Defence Department (QCDD) standards. Develop and conduct regular safety training and drills for the engineering team to ensure preparedness for any emergency. Act as a key contact for guest-related maintenance issues, ensuring prompt, professional, and discreet resolution with minimal guest disruption. Manage service contracts and relationships with third-party vendors for specialized equipment like elevators, kitchen systems, and fire suppression. Control the inventory of spare parts, tools, and supplies, and assist the Chief Engineer in preparing the annual departmental budget and CapEx proposals. Prepare regular operational reports on team productivity, energy consumption, project status, and incidents for senior management. Coordinate closely with Housekeeping and the Front Office to schedule room maintenance and projects, ensuring rooms are returned to service promptly.

Summary

Duties and responsibilities related to the Assistant Manager - Engineering role:

Oversee the hotel's daily preventive and reactive maintenance program, managing work orders through a CMMS to ensure tasks are completed efficiently. Lead, schedule, and provide hands-on training for a multidisciplinary team of technicians (HVAC, electrical, plumbing, etc.). Conduct daily team briefings to assign tasks and ensure smooth shift handovers between engineering staff. Manage and monitor the hotel’s Building Management System (BMS) to optimize energy, water, and utility consumption. Supervise the regular maintenance and operation of critical assets, including chillers, boilers, generators, and swimming pool equipment. Ensure all Fire, Life & Safety (FLS) systems are tested and maintained in full compliance with Qatar Civil Defence Department (QCDD) standards. Develop and conduct regular safety training and drills for the engineering team to ensure preparedness for any emergency. Act as a key contact for guest-related maintenance issues, ensuring prompt, professional, and discreet resolution with minimal guest disruption. Manage service contracts and relationships with third-party vendors for specialized equipment like elevators, kitchen systems, and fire suppression. Control the inventory of spare parts, tools, and supplies, and assist the Chief Engineer in preparing the annual departmental budget and CapEx proposals. Prepare regular operational reports on team productivity, energy consumption, project status, and incidents for senior management. Coordinate closely with Housekeeping and the Front Office to schedule room maintenance and projects, ensuring rooms are returned to service promptly.

Qualifications

Ideally the candidate should have a degree or diploma in Electrical / Mechanical Engineering and/or Building Management Knowledge in preventive maintenance program and special projects will be valuable. Technical knowledge of air conditioning, ventilation, refrigeration systems, fire main systems, sprinklers, water/waste treatment or hydraulics will be an advantage.

Job Id: +Oybx4/qDsXmxxzGPdMF0muK26fw0SlqMPORsbdwPmEFpxjodIWugQ51dAM7xLcVC/pvfgEEb57xjWae76UQunn/lGJ42z0EuR9o+YhVukDKq9xI4upN0WhDuw== #J-18808-Ljbffr
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Assistant Manager - Engineering

Doha, Doha Hyatt

Posted 10 days ago

Job Viewed

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Job Description

Duties and responsibilities related to the Assistant Manager - Engineering role:

Oversee the hotel's daily preventive and reactive maintenance program, managing work orders through a CMMS to ensure tasks are completed efficiently. Lead, schedule, and provide hands-on training for a multidisciplinary team of technicians (HVAC, electrical, plumbing, etc.). Conduct daily team briefings to assign tasks and ensure smooth shift handovers between engineering staff. Manage and monitor the hotel’s Building Management System (BMS) to optimize energy, water, and utility consumption. Supervise the regular maintenance and operation of critical assets, including chillers, boilers, generators, and swimming pool equipment. Ensure all Fire, Life & Safety (FLS) systems are tested and maintained in full compliance with Qatar Civil Defence Department (QCDD) standards. Develop and conduct regular safety training and drills for the engineering team to ensure preparedness for any emergency. Act as a key contact for guest-related maintenance issues, ensuring prompt, professional, and discreet resolution with minimal guest disruption. Manage service contracts and relationships with third-party vendors for specialized equipment like elevators, kitchen systems, and fire suppression. Control the inventory of spare parts, tools, and supplies, and assist the Chief Engineer in preparing the annual departmental budget and CapEx proposals. Prepare regular operational reports on team productivity, energy consumption, project status, and incidents for senior management. Coordinate closely with Housekeeping and the Front Office to schedule room maintenance and projects, ensuring rooms are returned to service promptly. Ideally the candidate should have a degree or diploma in Electrical / Mechanical Engineering and/or Building Management Knowledge in preventive maintenance program and special projects will be valuable. Technical knowledge of air conditioning, ventilation, refrigeration systems, fire main systems, sprinklers, water/waste treatment or hydraulics will be an advantage.

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Assistant Director of Engineering

Doha, Doha Raffles Hotels & Resorts

Posted 11 days ago

Job Viewed

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Job Description

Company Description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

Position Summary:

The Assistant Director of Engineering supports the Director of Engineering in overseeing all aspects of engineering and maintenance operations across the dual-branded luxury properties: Raffles Doha and Fairmont Doha. This position plays a critical role in ensuring operational efficiency, life safety, sustainability, preventive maintenance, and energy conservation while maintaining world-class standards befitting the Raffles and Fairmont brands. The Assistant Director leads a multidisciplinary engineering team, manages capital projects, and coordinates with all departments to support seamless luxury guest experiences.

Key Responsibilities

Operational Leadership:

  • Assist in planning, organizing, and directing engineering operations to ensure the safety, comfort, and satisfaction of guests and team members.
  • Supervise and support Engineering Managers, Shift Engineers, and Technicians in daily operations.
  • Oversee the maintenance and upkeep of building systems including HVAC, plumbing, electrical, fire & life safety systems, vertical transportation, and ELV systems.

Preventive & Corrective Maintenance

  • Manage and monitor preventive maintenance schedules using a Computerized Maintenance Management System (CMMS).
  • Conduct regular inspections of hotel facilities to ensure safety, operational efficiency, and compliance with brand standards.
  • Implement and oversee effective breakdown maintenance response procedures.

Project & Asset Management

  • Support the Director of Engineering in planning and executing capital projects, renovations, and technical upgrades.
  • Coordinate with contractors, consultants, and suppliers for project execution, ensuring compliance with specifications, timelines, and budgets.
  • Maintain accurate documentation of engineering systems, warranties, and asset inventories.

Energy Management & Sustainability

  • Implement energy conservation programs and monitor energy, water, and fuel consumption metrics.
  • Promote sustainable practices in alignment with Accor’s Planet 21 and brand-specific sustainability initiatives.
  • Recommend and implement improvements to reduce operational costs and carbon footprint.

Safety, Compliance & Regulatory

  • Ensure all statutory and regulatory requirements are met in relation to fire safety, water treatment, electrical compliance, pressure vessels, and elevators.
  • Maintain up-to-date safety logs and documentation in accordance with local authorities and international standards.
  • Lead emergency response protocols including fire drills and life safety inspections.

Team Management & Development

  • Recruit, train, and mentor engineering team members to promote a culture of excellence, accountability, and continuous improvement.
  • Conduct performance appraisals and foster cross-training within the department.
  • Ensure effective scheduling, team productivity, and positive work morale.

Collaboration & Guest Focus

  • Work closely with Rooms, Housekeeping, F&B, and Events teams to respond promptly to guest concerns or service requests related to facilities.
  • Ensure engineering support for VIP stays, large events, and special operations.
  • Uphold a high standard of guest engagement and property presentation.

Qualifications

Requirements & Qualifications:

  • Education: Bachelor's Degree in Mechanical, Electrical, or Civil Engineering. Professional certification (e.g., PMP, LEED, NEBOSH) is an asset.
  • Experience: Minimum 8-10 years of experience in hotel engineering, with at least 3 years in a senior leadership role in a luxury or large-scale hospitality environment.
  • Skills:
    • Strong technical knowledge of hotel MEP systems, HVAC, BMS, and building automation.
    • Solid understanding of life safety systems and local Qatari regulations.
    • Proven project management, budgeting, and cost-control abilities.
    • Excellent leadership, communication, and interpersonal skills.
    • Ability to work under pressure, manage crises, and make sound decisions.
    • Proficient in Microsoft Office, AutoCAD, and CMMS platforms.
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Assistant Director of Engineering

Doha, Doha RAFFLES

Posted 11 days ago

Job Viewed

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Job Description

The Assistant Director of Engineering supports the Director of Engineering in overseeing all aspects of engineering and maintenance operations across the dual-branded luxury properties : Raffles Doha and Fairmont Doha. This position plays a critical role in ensuring operational efficiency, life safety, sustainability, preventive maintenance, and energy conservation while maintaining world-class standards befitting the Raffles and Fairmont brands. The Assistant Director leads a multidisciplinary engineering team, manages capital projects, and coordinates with all departments to support seamless luxury guest experiences.

Key Responsibilities :

Operational Leadership :

Assist in planning, organizing, and directing engineering operations to ensure the safety, comfort, and satisfaction of guests and team members.

Supervise and support Engineering Managers, Shift Engineers, and Technicians in daily operations.

Oversee the maintenance and upkeep of building systems including HVAC, plumbing, electrical, fire & life safety systems, vertical transportation, and ELV systems.

Preventive & Corrective Maintenance :

Manage and monitor preventive maintenance schedules using a Computerized Maintenance Management System (CMMS).

Conduct regular inspections of hotel facilities to ensure safety, operational efficiency, and compliance with brand standards.

Implement and oversee effective breakdown maintenance response procedures.

Project & Asset Management :

Support the Director of Engineering in planning and executing capital projects, renovations, and technical upgrades.

Coordinate with contractors, consultants, and suppliers for project execution, ensuring compliance with specifications, timelines, and budgets.

Maintain accurate documentation of engineering systems, warranties, and asset inventories.

Energy Management & Sustainability :

Implement energy conservation programs and monitor energy, water, and fuel consumption metrics.

Promote sustainable practices in alignment with Accor’s Planet 21 and brand-specific sustainability initiatives.

Recommend and implement improvements to reduce operational costs and carbon footprint.

Safety, Compliance & Regulatory :

Ensure all statutory and regulatory requirements are met in relation to fire safety, water treatment, electrical compliance, pressure vessels, and elevators.

Maintain up-to-date safety logs and documentation in accordance with local authorities and international standards.

Lead emergency response protocols including fire drills and life safety inspections.

Team Management & Development :

Recruit, train, and mentor engineering team members to promote a culture of excellence, accountability, and continuous improvement.

Conduct performance appraisals and foster cross-training within the department.

Ensure effective scheduling, team productivity, and positive work morale.

Work closely with Rooms, Housekeeping, F&B, and Events teams to respond promptly to guest concerns or service requests related to facilities.

Ensure engineering support for VIP stays, large events, and special operations.

Uphold a high standard of guest engagement and property presentation.

Qualifications

Requirements & Qualifications :

Education : Bachelor's Degree in Mechanical, Electrical, or Civil Engineering. Professional certification (e.g., PMP, LEED, NEBOSH) is an asset.

Experience : Minimum 8-10 years of experience in hotel engineering, with at least 3 years in a senior leadership role in a luxury or large-scale hospitality environment.

Skills :

Strong technical knowledge of hotel MEP systems, HVAC, BMS, and building automation.

Solid understanding of life safety systems and local Qatari regulations.

Proven project management, budgeting, and cost-control abilities.

Excellent leadership, communication, and interpersonal skills.

Ability to work under pressure, manage crises, and make sound decisions.

Proficient in Microsoft Office, AutoCAD, and CMMS platforms.

Director Of Engineering • Doha, Doha Municipality, Qatar

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Assistant Director of Engineering

Doha, Doha Raffles Hotels & Resorts

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Company Description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

Position Summary:

The Assistant Director of Engineering supports the Director of Engineering in overseeing all aspects of engineering and maintenance operations across the dual-branded luxury properties: Raffles Doha and Fairmont Doha. This position plays a critical role in ensuring operational efficiency, life safety, sustainability, preventive maintenance, and energy conservation while maintaining world-class standards befitting the Raffles and Fairmont brands. The Assistant Director leads a multidisciplinary engineering team, manages capital projects, and coordinates with all departments to support seamless luxury guest experiences.

Key Responsibilities

Operational Leadership:

Assist in planning, organizing, and directing engineering operations to ensure the safety, comfort, and satisfaction of guests and team members. Supervise and support Engineering Managers, Shift Engineers, and Technicians in daily operations. Oversee the maintenance and upkeep of building systems including HVAC, plumbing, electrical, fire & life safety systems, vertical transportation, and ELV systems.

Preventive & Corrective Maintenance

Manage and monitor preventive maintenance schedules using a Computerized Maintenance Management System (CMMS). Conduct regular inspections of hotel facilities to ensure safety, operational efficiency, and compliance with brand standards. Implement and oversee effective breakdown maintenance response procedures.

Project & Asset Management

Support the Director of Engineering in planning and executing capital projects, renovations, and technical upgrades. Coordinate with contractors, consultants, and suppliers for project execution, ensuring compliance with specifications, timelines, and budgets. Maintain accurate documentation of engineering systems, warranties, and asset inventories.

Energy Management & Sustainability

Implement energy conservation programs and monitor energy, water, and fuel consumption metrics. Promote sustainable practices in alignment with Accor’s Planet 21 and brand-specific sustainability initiatives. Recommend and implement improvements to reduce operational costs and carbon footprint.

Safety, Compliance & Regulatory

Ensure all statutory and regulatory requirements are met in relation to fire safety, water treatment, electrical compliance, pressure vessels, and elevators. Maintain up-to-date safety logs and documentation in accordance with local authorities and international standards. Lead emergency response protocols including fire drills and life safety inspections.

Team Management & Development

Recruit, train, and mentor engineering team members to promote a culture of excellence, accountability, and continuous improvement. Conduct performance appraisals and foster cross-training within the department. Ensure effective scheduling, team productivity, and positive work morale.

Collaboration & Guest Focus

Work closely with Rooms, Housekeeping, F&B, and Events teams to respond promptly to guest concerns or service requests related to facilities. Ensure engineering support for VIP stays, large events, and special operations. Uphold a high standard of guest engagement and property presentation.

Qualifications

Requirements & Qualifications:

Education: Bachelor's Degree in Mechanical, Electrical, or Civil Engineering. Professional certification (e.g., PMP, LEED, NEBOSH) is an asset. Experience: Minimum 8-10 years of experience in hotel engineering, with at least 3 years in a senior leadership role in a luxury or large-scale hospitality environment. Skills: Strong technical knowledge of hotel MEP systems, HVAC, BMS, and building automation. Solid understanding of life safety systems and local Qatari regulations. Proven project management, budgeting, and cost-control abilities. Excellent leadership, communication, and interpersonal skills. Ability to work under pressure, manage crises, and make sound decisions. Proficient in Microsoft Office, AutoCAD, and CMMS platforms.

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Assistant Director of Engineering

Doha, Doha RAFFLES

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

The Assistant Director of Engineering supports the Director of Engineering in overseeing all aspects of engineering and maintenance operations across the dual-branded luxury properties : Raffles Doha and Fairmont Doha. This position plays a critical role in ensuring operational efficiency, life safety, sustainability, preventive maintenance, and energy conservation while maintaining world-class standards befitting the Raffles and Fairmont brands. The Assistant Director leads a multidisciplinary engineering team, manages capital projects, and coordinates with all departments to support seamless luxury guest experiences. Key Responsibilities : Operational Leadership : Assist in planning, organizing, and directing engineering operations to ensure the safety, comfort, and satisfaction of guests and team members. Supervise and support Engineering Managers, Shift Engineers, and Technicians in daily operations. Oversee the maintenance and upkeep of building systems including HVAC, plumbing, electrical, fire & life safety systems, vertical transportation, and ELV systems. Preventive & Corrective Maintenance : Manage and monitor preventive maintenance schedules using a Computerized Maintenance Management System (CMMS). Conduct regular inspections of hotel facilities to ensure safety, operational efficiency, and compliance with brand standards. Implement and oversee effective breakdown maintenance response procedures. Project & Asset Management : Support the Director of Engineering in planning and executing capital projects, renovations, and technical upgrades. Coordinate with contractors, consultants, and suppliers for project execution, ensuring compliance with specifications, timelines, and budgets. Maintain accurate documentation of engineering systems, warranties, and asset inventories. Energy Management & Sustainability : Implement energy conservation programs and monitor energy, water, and fuel consumption metrics. Promote sustainable practices in alignment with Accor’s Planet 21 and brand-specific sustainability initiatives. Recommend and implement improvements to reduce operational costs and carbon footprint. Safety, Compliance & Regulatory : Ensure all statutory and regulatory requirements are met in relation to fire safety, water treatment, electrical compliance, pressure vessels, and elevators. Maintain up-to-date safety logs and documentation in accordance with local authorities and international standards. Lead emergency response protocols including fire drills and life safety inspections. Team Management & Development : Recruit, train, and mentor engineering team members to promote a culture of excellence, accountability, and continuous improvement. Conduct performance appraisals and foster cross-training within the department. Ensure effective scheduling, team productivity, and positive work morale. Work closely with Rooms, Housekeeping, F&B, and Events teams to respond promptly to guest concerns or service requests related to facilities. Ensure engineering support for VIP stays, large events, and special operations. Uphold a high standard of guest engagement and property presentation. Qualifications Requirements & Qualifications : Education :

Bachelor's Degree in Mechanical, Electrical, or Civil Engineering. Professional certification (e.g., PMP, LEED, NEBOSH) is an asset. Experience :

Minimum 8-10 years of experience in hotel engineering, with at least 3 years in a senior leadership role in a luxury or large-scale hospitality environment. Skills : Strong technical knowledge of hotel MEP systems, HVAC, BMS, and building automation. Solid understanding of life safety systems and local Qatari regulations. Proven project management, budgeting, and cost-control abilities. Excellent leadership, communication, and interpersonal skills. Ability to work under pressure, manage crises, and make sound decisions. Proficient in Microsoft Office, AutoCAD, and CMMS platforms. Director Of Engineering • Doha, Doha Municipality, Qatar

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Technical Support Engineer

Doha, Doha Arizoglobal

Posted 5 days ago

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Job Description

Experience: 3+ Years

Qualification: Any degree

Job Description:

We are seeking a Software Developer with the following qualifications:

  1. 3 to 5 years of experience in software development.
  2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
  3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
  4. Strong English written and verbal communication skills.
  5. Willingness to work on shifts (24/7).
  6. Designing and creating engineering specifications for software programs and applications.
  7. Coding, modifying, testing, and debugging programs according to design specifications.
  8. Working with quality assurance to develop software test plans.
  9. Collaborating with hardware engineers to assess and test hardware and software interaction.
  10. Implementing a specific development methodology.
  11. Documenting software specifications.
  12. Developing software prototypes.
  13. Experience in Java and C++.
  14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
  15. Excellent knowledge in practicing OOAD, architectural and design patterns.
  16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
  17. Familiarity with web technologies.
  18. Familiarity with version control tools like GIT/Github.
  19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

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Technical Support Engineer

Doha, Doha Mekdam Technical Services

Posted 11 days ago

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Job Description

Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.

Scope of Work

Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.

Scope :

1. Layer 1 and layer 2 support for users and endpoints

2. Setup and maintain any required software on users computers or any peripherals.

3. Solving and troubleshooting Network issues.

4. Record any incident or service requests on Client ServiceDesk system.

5. Supporting our users to secure and save their data.

6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.

7. Ensure that endpoints have the latest updates and security software installed on it.

8. Setup and troubleshoot IOT devices on Client Fleet.

9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.

10. Managing file and print servers and applying users permissions.

11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).

12. Ensure that all security measurements applied on all endpoints

Experience and skills

Good skills in troubleshooting and discover the root cause.

Experience in different Operating systems for Mobile, computers, and terminals

Ability to set up and install any kind of software.

Ability to learn and educate Client users of any new application.

Has a solid knowledge of endpoint security and how to act against any cyber security attack.

Experience on IOT Devices and CCTV.

Certificates

Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent

Technical Support Engineer • Doha, Qatar

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Technical Support Specialist

Premium Solutions

Posted 11 days ago

Job Viewed

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Job Description

Salary Range: QAR 8,000 - 10,000

Hiring Preference: Local candidates only

Vacancies: 1

Industry: IT / Fintech

Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.

Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.

Key Responsibilities:
  1. Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
  2. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
  3. Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
  4. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
  5. Provide end-user support to customers and operators, including system diagnostics and operational guidance.
  6. Ensure secure configuration and compliance of vending machine systems with company standards.
Qualifications:
  • Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
  • 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
  • Prior experience in the GCC market.
Skills & Attributes:
  • Strong troubleshooting and diagnostic skills for hardware and software issues.
  • Familiarity with embedded systems, networks, and vending technologies.
  • Excellent communication and customer support skills.
  • Ability to work independently and meet technical challenges efficiently.
How to Apply:

Send your updated CV to with "Technical Support Specialist" in the subject line.

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