123 Engineering Support jobs in Qatar

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives
  
  

What are we looking for in you

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products
  
  

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Engineering and Information Technology
• Industries Software Development

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Software Engineering Manager - Sustaining Engineering Systems Integrations Engineering Manager Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon Software Engineering Manager - Ubuntu Linux Kernel Engineering Manager for IAM (Identity and Access Management) Linux Engineering Manager - Optimisation for Latest Hardware Linux Enablement - Software Engineering Manager Ubuntu Enablement - Software Engineering Manager

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional manner Act as the customer escalation contact, and ensure that such escalations are addressed appropriately Accountability for customer satisfaction Contribution to the support knowledge base Continuous improvement to the team's processes and support service delivery Hire, develop and train support team to match business requirements Work with the leadership team to drive growth and transformation initiatives

What are we looking for in you

Extensive CLI experience with Linux at a technical level (Support, Development, Implementation) Leadership experience, and preferably team management experience Confidence under pressure, with proven track record of high customer focus Preferably fluent in two languages, English being primary one Excellent communication skills (verbal and written) Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies Proven track record of contributing to Open Source projects Software development experience Experience in working in support organizations Hands on experience with Canonical's products

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Get notified about new Engineering Manager jobs in

Doha, Doha, Qatar . Software Engineering Manager - Sustaining Engineering

Systems Integrations Engineering Manager

Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

Software Engineering Manager - Ubuntu Linux Kernel

Engineering Manager for IAM (Identity and Access Management)

Linux Engineering Manager - Optimisation for Latest Hardware

Linux Enablement - Software Engineering Manager

Ubuntu Enablement - Software Engineering Manager

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Overview

Exp: 3 + Years

Qualification: Any degree

Responsibilities

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

Skills & Experience

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

Additional Requirements

• 2 or more years' experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Education

Bachelor's degree in computer science, electrical engineering, computer engineering or related field.

Job Details

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

Experience: 3+ Years

Qualification: Any degree

Job Description:

We are seeking a Software Developer with the following qualifications:

1. 3 to 5 years of experience in software development.
2. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
3. 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
4. Strong English written and verbal communication skills.
5. Willingness to work on shifts (24/7).
6. Designing and creating engineering specifications for software programs and applications.
7. Coding, modifying, testing, and debugging programs according to design specifications.
8. Working with quality assurance to develop software test plans.
9. Collaborating with hardware engineers to assess and test hardware and software interaction.
10. Implementing a specific development methodology.
11. Documenting software specifications.
12. Developing software prototypes.
13. Experience in Java and C++.
14. Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
15. Excellent knowledge in practicing OOAD, architectural and design patterns.
16. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
17. Familiarity with web technologies.
18. Familiarity with version control tools like GIT/Github.
19. Participation in and familiarity with Agile (Scrum) project methodology and practices.

Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.

Job Type: Contract To Hire

Job Category: Software Developer

Job Positions: 8

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Overview

Exp: 3 + Years

Qualification: Any degree

Responsibilities

• Designing and creating engineering specifications for software programs and applications.
• Coding, modifying, testing and debugging programs according to design specifications.
• Working with quality assurance to develop software test plans.
• Collaborating with hardware engineers to assess and test hardware and software interaction.
• Implementing a specific development methodology.
• Documenting software specifications.
• Developing software prototypes.

Skills & Experience

• Experience in Java and C++.
• Experience in RDBMS and SQL; Cassandra is an added advantage.
• Excellent knowledge in OOAD, architectural and design patterns.
• Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage.
• Strong English written and verbal communication skills.
• Knowledge of Web Technologies.
• Familiarity with version control tools like GIT/GitHub.
• 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

Additional Requirements

• 2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
• Willing to work on shift (24/7).

Education

Bachelor’s degree in computer science, electrical engineering, computer engineering or related field.

Job Details

• Job Type: Contract To Hire
• Job Category: Software Developer
• Job Positions: 8

#J-18808-Ljbffr

Experience:

3+ Years Qualification:

Any degree Job Description:

We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:

Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:

Contract To Hire Job Category:

Software Developer Job Positions:

8

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Overview

Exp:

3 + Years Qualification:

Any degree Responsibilities

Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Skills & Experience

Experience in Java and C++. Experience in RDBMS and SQL; Cassandra is an added advantage. Excellent knowledge in OOAD, architectural and design patterns. Excellent UNIX, shell scripting; knowledge of Perl/Python is an added advantage. Strong English written and verbal communication skills. Knowledge of Web Technologies. Familiarity with version control tools like GIT/GitHub. 8) Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices. Additional Requirements

2 or more years’ experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Willing to work on shift (24/7). Education

Bachelor’s degree in computer science, electrical engineering, computer engineering or related field. Job Details

Job Type: Contract To Hire Job Category: Software Developer Job Positions: 8

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Must have relevant experience as Technical Support Engineer
Must have good command in Arabic and English
Must have a valid QID

**Job Type**: Temporary
Contract length: 6 months

**Experience**:

- Technical Support Engineer: 4 years (preferred)

**Language**:

- Arabic and English (preferred)

License/Certification:

- QID (preferred)

Job Purpose / Objective

Ensure safe, reliable, and efficient operations through continuous process optimization and improvement initiatives across the organization's facilities. Identify and develop value-driven process enhancement opportunities to maximize operational efficiency and effectiveness.

Key Accountabilities

Process Support Engineering

• Investigate and resolve production issues by identifying root causes and implementing corrective and preventive actions to improve process reliability.

• Proactively seek opportunities for process enhancement, introduction of new technologies, and application of best practices to drive continuous improvement and cost reduction.

• Maintain a deep technical understanding of production processes and apply this knowledge to optimize performance and ensure compliance with applicable quality and regulatory standards.

• Collaborate cross-functionally with production, quality assurance, and maintenance teams to ensure alignment on objectives and drive results.

• Enhance monitoring systems for process performance, including product yields, quality parameters, flow rates, catalyst productivity, and transfer conditions. Develop and utilize advanced tools for process assessment and performance optimization.

• Provide effective solutions during plant upsets and operational issues, recommending changes to procedures and settings. Review and update documentation, including control narratives, ESD procedures, alarm indexes, PID drawings, control valve datasheets, and other critical process-related records.

• Develop detailed process designs and manage the full lifecycle of engineering packages, from concept to startup, in close coordination with Operations and Project teams.

• Participate in Process Hazard Analysis (PHA) and Management of Change (MOC) activities, providing technical expertise to ensure safe and feasible implementations.

• Contribute to project development by preparing scope documents and design packages for plant modifications, including during normal operations and planned Turnarounds.

• Apply simulator modeling expertise for troubleshooting and performance improvement of process units.

• Mentor and train junior engineers, contributing to team development and knowledge sharing. Assist in developing training content and supporting internal capability building.

• Provide engineering support for equipment inspections and integrate findings into process recommendations.

• Conduct risk assessments for process activities and implement measures to mitigate operational and environmental risks.

• Align process improvements with internal and external stakeholder requirements. Act on feedback to meet or exceed expectations and enhance customer satisfaction.

• Leverage data analytics tools to monitor process trends and performance. Present findings and recommendations to stakeholders to support data-driven decisions.

• Conduct thorough root cause analyses for process failures using standard methodologies (e.g., 5 Whys), and work cross-functionally to implement corrective actions.

• Identify opportunities for cost reduction and implement initiatives to meet budgetary goals while maintaining safety and efficiency standards.

• Support tender evaluation and vendor selection processes for chemicals and process equipment. Lead efforts in reviewing and approving new chemicals for use.

Policies, Systems, and Procedures

• Ensure all work is performed in compliance with company policies, standard operating procedures, and regulatory guidelines.

• Support the implementation and documentation of systems and procedures aligned with corporate and industry standards.

• Maintain updated records of processes and compliance activities, and participate in audits to ensure adherence to safety and quality systems.

Quality, Health, Safety, Security, and Environment (QHSSE)

• Ensure compliance with all relevant safety, health, environmental, and security regulations.

• Lead engineering initiatives to reduce environmental impact and eliminate process safety and personal safety incidents.

Requirements

Qualifications & Experience

Education

• Required : Bachelor's degree in Chemical Engineering

• Preferred : Master's degree in Chemical Engineering

Experience

• Required : 5-7 years of experience in process engineering within the petrochemical industry

• Preferred : Experience in Oil & Gas or broader petrochemical sectors

Skills & Competencies

• Strong problem-solving and analytical skills

• Experience in simulator modeling for troubleshooting

• Proficiency in root cause analysis tools and techniques

• Ability to collaborate across multidisciplinary teams

• Knowledge of regulatory compliance and safety standards

• Skilled in technical evaluation of tenders and vendor selection for process equipment and chemicals