46 Female Sales Coordinator jobs in Qatar

QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seeking Customer Service Officers for the further expansion of the office in Doha.
With a net profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.

QNB Group operates through its subsidiaries and associate companies in 26 countries, providing a comprehensive range of advanced products and services. The total number of staff is almost 13,500 operating from over 570 locations.

The role of the Customer Service Officer is mainly responsible for assisting the Head of Card Customer Service to achieve the set objectives and to provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders and merchants on the use of the latest technologies (e.g., chip card).

Your core responsibilities include acting as a problem solver for cardholders and merchants by liaising the activities between branches and EBD. You will assist the Head in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements, which in turn increase customer satisfaction.
Additionally, you will provide training to the Customer Care Centre, Branches, and DSA's. You will recommend changes in card processing processes to reduce customer complaints and increase satisfaction levels.
You will be responsible for resolving all customer queries related to card issuing or acquiring business, avoiding delays in responding to customers' requests/calls, and updating comparative pricing structures for all banks issuing cards in Qatar.
Ensuring that credit cardholders' statements are delivered on time and resolving queries related to the non-receipt of card statements while ensuring timely delivery of e-statements for cardholders is also part of your role.
You will compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group.

Minimum Requirements: University graduate with at least 2 years of experience in financial services with a specialization in credit cards business.

About The Company: Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, with an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%).
QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country, with a market share exceeding 45% of banking sector assets.
QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.

QNB Group, the World's Strongest Bank and the leading bank in the Middle East and North Africa, is seeking Customer Service Officers for the further expansion of the office in Doha.
With a net profit of US$2.6 billion in 2013, at a growth rate of 13.7%, QNB has witnessed rapid international expansion over the past few years.

QNB Group operates through its subsidiaries and associate companies in 26 countries, providing a comprehensive range of advanced products and services. The total number of staff is almost 13,500 operating from over 570 locations.

The role of the Customer Service Officer is mainly responsible for assisting the Head of Card Customer Service to achieve the set objectives and to provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders and merchants on the use of the latest technologies (e.g., chip card).

Your core responsibilities include acting as a problem solver for cardholders and merchants by liaising the activities between branches and EBD. You will assist the Head in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements, which in turn increase customer satisfaction.
Additionally, you will provide training to the Customer Care Centre, Branches, and DSA's. You will recommend changes in card processing processes to reduce customer complaints and increase satisfaction levels.
You will be responsible for resolving all customer queries related to card issuing or acquiring business, avoiding delays in responding to customers' requests/calls, and updating comparative pricing structures for all banks issuing cards in Qatar.
Ensuring that credit cardholders' statements are delivered on time and resolving queries related to the non-receipt of card statements while ensuring timely delivery of e-statements for cardholders is also part of your role.
You will compile and present relevant MIS on a periodic basis for the Head of Cards, GM Retail Banking, and the Group.

Minimum Requirements: University graduate with at least 2 years of experience in financial services with a specialization in credit cards business.

About The Company: Qatar National Bank (QNB Group) was established in 1964 as the country's first Qatari-owned commercial bank, with an ownership structure split between the Qatar Investment Authority (50%) and the private sector (50%).
QNB Group has steadily grown to be among the largest banks in the Middle East and North Africa Region and is by far the leading financial institution in the country, with a market share exceeding 45% of banking sector assets.
QNB Group has witnessed rapid international expansion in the past few years and operates in 24 countries around the world through its network, subsidiaries, and associate companies employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.

The role is within business sales operations that would support, enable and drive front line sales teams to sell better, faster and more efficiently.

• Maintain and update CRM systems with accurate sales data
• Ensure compliance with sales policies and procedures
• Collaborate with cross-functional teams to support sales initiatives
• Generate and analyze sales reports to identify trends and opportunities
• Understand and adapt to effective sales models and programs
• Provide training and guidance to the sales team on processes and tools
• Identify opportunities for process optimization, process redesign, or development of new process/policies
• Maintain a deep understanding of products and services to assist the sales team in their efforts
• Other core expectations as defined and requested by your direct supervisor/manager and sales leadership

• Bachelor's degree in Business or relevant
• More than 5 years' experience in sales operations
• Experience as a sales coordinator or in other administrative positions will be considered a plus
• Advanced computer skills (MS Office, Excel, MS Access, PowerPoint)
• Proficiency in English
• Well-organised and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills

• Mid-Senior level

• Full-time

• Sales and Business Development

• Telecommunications

Overview

The role is within business sales operations that would support, enable and drive front line sales teams to sell better, faster and more efficiently.

• Maintain and update CRM systems with accurate sales data
• Ensure compliance with sales policies and procedures
• Collaborate with cross-functional teams to support sales initiatives
• Generate and analyze sales reports to identify trends and opportunities
• Understand and adapt to effective sales models and programs
• Provide training and guidance to the sales team on processes and tools
• Identify opportunities for process optimization, process redesign, or development of new process/policies
• Maintain a deep understanding of products and services to assist the sales team in their efforts
• Other core expectations as defined and requested by your direct supervisor/manager and sales leadership

• Bachelor’s degree in Business or relevant
• More than 5 years’ experience in sales operations
• Experience as a sales coordinator or in other administrative positions will be considered a plus
• Advanced computer skills (MS Office, Excel, MS Access, PowerPoint)
• Proficiency in English
• Well-organised and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills

• Mid-Senior level

• Full-time

• Sales and Business Development

• Telecommunications