87 Field Application Engineer jobs in Qatar
Customer Support Specialist
Posted 5 days ago
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Overview
Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.
Responsibilities- Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.
- Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media.
- Responsible for customer account health and providing world class customer support.
- Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed.
- Develops, prepares and delivers presentations to customers and internal organizations.
- Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.
- Uses multiple Boeing systems in a fast-paced environment.
- Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations.
- Responds to customer inquiries and facilitates delivery problem resolution.
- Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.
- Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services.
- Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.
- Monitors and shares key performance metrics with customers and internal partners.
- Interfaces with customers and internal Boeing resources.
- Experience in the Aerospace industry.
- Understands supply chain process.
- Experience developing presentations for and presenting to executive leadership.
- Strong communication and problem-solving skills.
- Ability to work and collaborate cross-functionally across multiple organizations.
- Eager to learn and grow.
- Ability for minimal travel domestically and internationally.
- SAP knowledge.
- Engineering / Technical experience.
- Account management, customer support experience.
This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities.
Language Requirements: Not Applicable
Education: Not Applicable
Relocation: Relocation assistance is not a negotiable benefit for this position.
Security Clearance: This position does not require a Security Clearance.
Visa Sponsorship: Employer willing to sponsor applicants for employment visa status.
Contingent Upon Award Program This position is not contingent upon program award.
Shift: Not a Shift Worker (Qatar).
#J-18808-LjbffrCustomer Support Specialist
Posted 7 days ago
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Customer Support Executive
Posted today
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Join our dynamic team and assist clients in trading on the US Stock Market
What We Offer:
- Comprehensive Training: 2-week hands-on training with a demo account.
- Attractive Salary & Benefits: Competitive pay and perks.
- Flexible Work Setup: Start remotely, transition to office work.
Who Can Apply:
- Male or female, fresher or experienced – everyone is welcome
- No age or nationality restrictions.
Skills We Value:
- Enthusiasm to learn and grow in the financial markets.
- Strong communication and client support skills.
Take the first step toward an exciting career. Apply now and unlock your potential in the world of trading
Job Type: Full-time
Pay: QAR5, QAR8,000.00 per month
Customer Support Representative
Posted today
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We're looking for a Customer Relations Representative to join our team in Doha. The ideal candidate is a bilingual communicator who can deliver exceptional support and handle customer inquiries across phone, email, and chat channels.
Roles & Responsibilities:
The Customer Support Representative answers incoming calls and fulfills customer needs to ensure customer satisfaction and to support the CRM department's goals.
-Assist and answer a large volume of customers and guests with their inquiries and concerns via (Phone, email, live chat, WhatsApp message, messaging apps, social media or in person).
-Strictly adhere to the department's processes and standard procedures.
-Maintain excellent phone etiquette by answering the phone with a vibrant, welcoming voice and a courteous manner.
-Provide proactive outreach to our guests and customers. Identify customer needs and respond to inquiries about LEISURE products and services with clear information.
-Keep current and prospective guests and customers updated on the latest products and services in order to increase sales.
-Deal with customer complaints in accordance with the process and procedure for handling complaints or any issues that may have occurred.
-Ensuring the confidentiality of the database pertaining to customer information, complaints, and feedback.
Requirements:
-Arabic speaker and fluent in English (bilingual)
-Immediate availability to join
-Minimum 2-3 years' experience in a similar customer service role
-Experienced Call Center Agent / Customer Support Agent
-Minimum College Graduate or equivalent diploma
-Strong verbal and written communication skills in both Arabic & English
-Excellent problem-solving skills and attention to detail
-Strong organizational and time management abilities
-Multilingual abilities are an advantage
-Excellent and proven interpersonal, verbal and written communication skills
-Good knowledge of computer systems and MS Office especially Excel
Job Type: Full-time
Pay: QAR4,050.00 per month
Customer Support Representative
Posted today
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Job Description
We are seeking an experienced and bilingual
Customer Support Representative
to join our team. The successful candidate will be responsible for delivering exceptional customer service by handling inquiries via phone, email, and chat. This role requires a detail-oriented individual who can provide accurate information, resolve issues efficiently, and ensure a high level of customer satisfaction.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Provide accurate information about products and services.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Escalate complex or unresolved cases to appropriate departments when necessary.
- Maintain detailed and accurate customer interaction records in the system.
- Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.
- Adhere to customer service procedures and guidelines to ensure consistent service quality.
- Collaborate with other departments to improve customer experience and resolve service issues.
Qualifications and Requirements:
- Minimum
3 years of experience
in a customer support or customer relations role. - Fluent in both Arabic and English
(bilingual proficiency required). - Excellent
verbal and written communication skills
. - Strong
problem-solving skills
and high
attention to detail
. - Multilingual abilities
are an asset. - Strong
organizational and time management skills
. - Familiarity with customer service methods, tools, and procedures.
- Proficiency with CRM systems and Microsoft Office Suite.
Preferred Attributes:
- A proactive and empathetic approach to customer service.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- A positive attitude and a team-oriented mindset.
Customer Support Manager
Posted today
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Job Description
About Dieture:
Dieture is a Qatari startup leading the country's healthy food subscription industry, playing a crucial role in the country's wellness movement. We seamlessly integrate technology with every aspect of wellness. Our innovative platform goes beyond meal prep, offering a comprehensive approach to a healthier lifestyle. As a trusted name in health-focused meals, Dieture has built its reputation on delivering nourishment without compromise.
Role Overview:
As a Customer Support Manager at Dieture, you will lead our customer support team to deliver exceptional service, drive customer satisfaction, and foster long-term loyalty. You will own the strategy, processes, and performance metrics for customer interactions, ensuring that every touchpoint reflects our brand's commitment to excellence and empathy.
Key Responsibilities:
- Lead, mentor, and manage a high-performing customer support team to meet and exceed service goals.
- Develop and implement customer support strategies aligned with Dieture's mission and values.
- Monitor and analyze customer service metrics (e.g., NPS, CSAT, response times) to identify trends and areas for improvement.
- Collaborate cross-functionally with Product, Marketing, and Operations teams to resolve customer issues and enhance the overall customer experience.
- Design and optimize customer support workflows, tools, and knowledge bases for efficiency and scalability.
- Handle escalated customer concerns with professionalism and empathy, ensuring timely resolution.
- Recruit, train, and onboard new support team members.
- Foster a culture of continuous improvement, feedback, and customer-centricity within the team.
Requirements:
- Bachelor's degree in Business, Communications, or a related field; relevant certifications are a plus.
- 5+ years of experience in customer support or service roles, with at least 2 years in a team management position.
- Proven leadership skills with experience managing remote or hybrid teams.
- Strong analytical skills with the ability to use customer data to drive decisions.
- Excellent communication, interpersonal, and conflict resolution skills.
- Proficient with CRM software and customer support tools (e.g., Freshdesk).
- Passion for health, wellness, and customer advocacy is highly desirable.
- Fluency in Arabic and English language.
Diversity and Inclusion:
At Dieture, we are committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds.
Job Types: Full-time, Permanent
Customer Support Specialist
Posted today
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Job Description
We are seeking a friendly, empathetic, and detail-oriented Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries efficiently. Your goal is to ensure customer satisfaction and foster long-term relationships.
Job Type: Full-time
Pay: QAR3, QAR3,500.00 per month
Education:
- Diploma (Preferred)
Experience:
- Customer Support: 2 years (Required)
Language:
- Arabic & English (Required)
Application Deadline: 28/08/2025
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Customer Support Specialist
Posted today
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Company Description
INBOX LOGISTICS COMPANY has launched to meet the growing demands in the warehousing, E-commerce, and retail industries. We support SME companies and individual sectors by providing comprehensive warehousing and order fulfillment services. Our aim is to enable businesses to accelerate growth and focus on customer satisfaction. We fill a distinct gap by offering every business the edge needed to compete in a fast-evolving industry.
Role Description
This is a full-time on-site role for a Customer Support Specialist located in Doha, Qatar. The Customer Support Specialist will handle day-to-day tasks such as resolving customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining high levels of customer service. The role will require interacting with customers through various communication channels and addressing their concerns efficiently.
Qualifications
- Customer Support and Customer Satisfaction skills
- Strong Interpersonal and Communication skills
- Technical Support and Analytical skills
- Problem-solving abilities
- Ability to work effectively in a team-oriented environment
- Relevant experience in customer service or a related field
- Proficiency in using customer relationship management (CRM) software
- Fluency in multiple
Customer Support Specialist
Posted 5 days ago
Job Viewed
Job Description
Customer Support Specialist – Boeing Qatar Incorporated. Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and the selected candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries. Responsibilities
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies. Interacts with customers and internal partners through face-to-face/virtual meetings, phone calls, emails and other media. Responsible for customer account health and providing world class customer support. Collaborates with customers to determine specific needs and recommend potential solutions, involving internal partners as needed. Develops, prepares and delivers presentations to customers and internal organizations. Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts. Uses multiple Boeing systems in a fast-paced environment. Responds to customer inquiries and provides information regarding Boeing products, services, processes and operations. Responds to customer inquiries and facilitates delivery problem resolution. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders. Coordinates collection and processing, and analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts, provisioning products or related services. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems. Monitors and shares key performance metrics with customers and internal partners. Interfaces with customers and internal Boeing resources. Basic Qualifications (Required Skills/Experience)
Experience in the Aerospace industry. Understands supply chain process. Experience developing presentations for and presenting to executive leadership. Strong communication and problem-solving skills. Ability to work and collaborate cross-functionally across multiple organizations. Eager to learn and grow. Ability for minimal travel domestically and internationally. Preferred Qualifications (Desired Skills/Experience)
SAP knowledge. Engineering / Technical experience. Account management, customer support experience. This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities. Language Requirements:
Not Applicable Education:
Not Applicable Relocation:
Relocation assistance is not a negotiable benefit for this position. Security Clearance:
This position does not require a Security Clearance. Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status. Contingent Upon Award Program
This position is not contingent upon program award. Shift:
Not a Shift Worker (Qatar).
#J-18808-Ljbffr
Customer Support Specialist
Posted 6 days ago
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Job Description
Onsite Joblocations:
QAT - Doha, Qatartime type:
Full timeposted on:
Posted Todaytime left to apply:
End Date: October 11, 2025 (14 days left to apply)job requisition id:
JR Customer Support Specialist**Company:**Boeing Qatar IncorporatedBoeing Global Services (BGS) is looking for a **Customer Support Specialist** to be based in our **Doha, Qatar** office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.**Position Responsibilities:*** Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.* Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.* Responsible for customer account health and providing world class customer support.* Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.* Develops, prepares and delivers presentations to customers and internal organizations.* Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.* Uses multiple Boeing systems in a fast-paced environment.* Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.* Responds to customer inquiries and facilitates delivery problem resolution.* Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.* Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.* Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.* Monitors and shares key performance metrics with customers and internal partners* Interfaces with customers and internal Boeing resources.**Basic Qualifications (Required Skills/Experience):*** Experience in the Aerospace industry* Understands supply chain process* Experience developing presentations for and presenting to executive leadership* Strong communication and problem-solving skills* Ability to work and collaborate cross functionally across multiple organizations* Eager to learn and grow* Ability for minimal travel domestically and internationally**Preferred Qualifications (Desired Skills/Experience):*** SAP knowledge* Engineering / Technical experience* Account management, customer support experienceThis requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities***Language Requirements:***Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer willing to sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (Qatar) #J-18808-Ljbffr