21 Financial Operations jobs in Qatar
Operations Manager Financial Services Rental & Leasing AVR
Posted 3 days ago
Job Viewed
Job Description
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What you will do:
- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
- Operational Efficiency: Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
- Five years' minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills:
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
What equips you for the role:
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
For further information, and to apply, please visit our website via the "Apply" button below.
Operations Manager Financial Services Rental & Leasing AVR
Posted 4 days ago
Job Viewed
Job Description
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Operations Manager Financial Services Rental & Leasing AVREstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3-Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
• Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
• Understanding of industry best practices, standards and their impact on customer service levels.
• Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
• Work requires professional, written & verbal communication and inter personal skills
• Ability to communicate and interact with internal and external customers and senior management team
• Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
• Five years' minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills :
• Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
• Team player across all departments
• Leadership Skills
• Planning, organizing and ability to manage multiple demands.
• Quality orientation and accuracy.
• Professional ability.
• Initiative and commitment to achieve results.
• Excellent communication, interpersonal skills and cultural sensitivity.
• Ability to recover from challenging situations be positive and motivated.
• Strategic thinking.
• Creativity and innovation
What equips you for the role:
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
Operations Manager | Financial Services Rental & Leasing | AVR
Posted today
Job Viewed
Job Description
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.
What you will do:
- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
- Operational Efficiency: Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
- Five years’ minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills:
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
What equips you for the role:
Bachelor’s degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
For further information, and to apply, please visit our website via the “Apply” button below.
#J-18808-LjbffrOperations Manager | Financial Services Rental & Leasing | AVR
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Operations Manager | Financial Services Rental & Leasing | AVREstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3-Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
• Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
• Understanding of industry best practices, standards and their impact on customer service levels.
• Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
• Work requires professional, written & verbal communication and inter personal skills
• Ability to communicate and interact with internal and external customers and senior management team
• Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
• Five years’ minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills :
• Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
• Team player across all departments
• Leadership Skills
• Planning, organizing and ability to manage multiple demands.
• Quality orientation and accuracy.
• Professional ability.
• Initiative and commitment to achieve results.
• Excellent communication, interpersonal skills and cultural sensitivity.
• Ability to recover from challenging situations be positive and motivated.
• Strategic thinking.
• Creativity and innovation
What equips you for the role:
Bachelor’s degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
Operations Manager | Financial Services Rental & Leasing | AVR
Posted 2 days ago
Job Viewed
Job Description
Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry. Understanding of industry best practices, standards and their impact on customer service levels. Good understanding of retail sales operation and promotional activities to drive revenue and profitability. Work requires professional, written & verbal communication and inter personal skills Ability to communicate and interact with internal and external customers and senior management team Develop and maintain strong relationship with peer group and colleagues Minimum Experience:
Five years’ minimum experience in service industry, preferably car rental and leasing industry. Job Specific Skills:
Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness. Behavioural Competencies:
Team player across all departments Leadership Skills Planning, organizing and ability to manage multiple demands. Quality orientation and accuracy. Professional ability. Initiative and commitment to achieve results. Excellent communication, interpersonal skills and cultural sensitivity. Ability to recover from challenging situations be positive and motivated. Strategic thinking. Creativity and innovation What equips you for the role: Bachelor’s degree/University degree or equivalent experience About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive
is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward. For further information, and to apply, please visit our website via the “Apply” button below.
#J-18808-Ljbffr
Operations Manager | Financial Services Rental & Leasing | AVR
Posted 5 days ago
Job Viewed
Job Description
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role: Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department. What you will do: 1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations. 2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations. Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled 3-Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations. Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled. 4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs. 5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning 6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies). 7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures. 8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost Required Skills to be successful Minimum Qualifications and Knowledge: • Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry. • Understanding of industry best practices, standards and their impact on customer service levels. • Good understanding of retail sales operation and promotional activities to drive revenue and profitability. • Work requires professional, written & verbal communication and inter personal skills • Ability to communicate and interact with internal and external customers and senior management team • Develop and maintain strong relationship with peer group and colleagues Minimum Experience: • Five years’ minimum experience in service industry, preferably car rental and leasing industry. Job Specific Skills : • Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness. Behavioural Competencies: • Team player across all departments • Leadership Skills • Planning, organizing and ability to manage multiple demands. • Quality orientation and accuracy. • Professional ability. • Initiative and commitment to achieve results. • Excellent communication, interpersonal skills and cultural sensitivity. • Ability to recover from challenging situations be positive and motivated. • Strategic thinking. • Creativity and innovation What equips you for the role: Bachelor’s degree/University degree or equivalent experience About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive
is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
This is Al-Futtaim Automotive and we empower talent to move forward.
#J-18808-Ljbffr
Operations manager | financial services rental & leasing | avr
Posted today
Job Viewed
Job Description
Select how often (in days) to receive an alert:
Operations Manager | Financial Services Rental & Leasing | AVREstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP’s in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3-Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
• Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
• Understanding of industry best practices, standards and their impact on customer service levels.
• Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
• Work requires professional, written & verbal communication and inter personal skills
• Ability to communicate and interact with internal and external customers and senior management team
• Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
• Five years’ minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills :
• Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
• Team player across all departments
• Leadership Skills
• Planning, organizing and ability to manage multiple demands.
• Quality orientation and accuracy.
• Professional ability.
• Initiative and commitment to achieve results.
• Excellent communication, interpersonal skills and cultural sensitivity.
• Ability to recover from challenging situations be positive and motivated.
• Strategic thinking.
• Creativity and innovation
What equips you for the role:
Bachelor’s degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies,Al-Futtaim Automotiveis an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.This is Al-Futtaim Automotive and we empower talent to move forward.#J-18808-Ljbffr
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Financial Planning and Analysis Manager
Posted today
Job Viewed
Job Description
The Financial Planning and Analysis Manager is responsible for financial modeling related to industry and regional competitive intelligence, strategic planning, cash management, and treasury projects. This role oversees Group management and statutory reporting, including monthly and quarterly reports, budgets, and forecasts, along with in-depth analysis of key metrics to support senior management in delivering the Group's financial performance.
Job Responsibilities
- Develop business planning processes, prepare reports, and analyze key financial metrics.
- Deliver in-depth financial analysis and narratives for operational and strategic decision-making.
- Analyze financial models for industry and regional intelligence, strategic planning, and cash management.
- Design drivers-based plans and provide analytical support to leadership.
- Ensure robust forecasting processes with stakeholder input.
- Prepare budgets, forecasts, executive reports, and evaluate business opportunities aligned with strategic goals.
- Collaborate with operational teams to meet business objectives and develop proposals.
- Assist in modeling acquisitions and provide commercial guidance.
- Develop models for strategic plans and transactions.
- Work with department heads and HR to optimize results.
- Provide insights into budgeting and strategic planning processes.
- Engage closely with the CFO to facilitate business interactions.
- Perform ad hoc analyses and oversee financial systems implementation.
Additional Responsibilities
- Prepare annual budgets and monthly forecasts, monitor reconciliations.
- Develop financial plans, conduct comparative analyses, and prepare annual budgets.
- Coordinate with business units and managers to enhance financial support.
- Report on income and expenses, compile financial data, and prepare final reports.
- Develop consolidated forecasts in collaboration with sales and operations teams.
- Evaluate financial results and conduct commercial analyses.
Job Knowledge & Skills
- Deep knowledge of IFRS and regulatory requirements.
- Experience working with executive teams.
- Proficiency with the latest accounting tools/software.
- Understanding of auditing, risk management, and control processes.
- Strong grasp of finance and accounting principles.
- Knowledge of financial reporting, audit quality, and industry specifics, especially in construction and the Middle East.
- ERP experience, preferably SAP.
Job Experience
- Minimum 8 years of relevant experience, including 5 years in supervisory roles, with GCC experience as a plus.
Education
- Bachelor's Degree in Accounts and Finance.
- Professional qualification such as CA or CMA.
Financial Planning and Analysis Manager
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert: Create Alert
The Financial Planning and Analysis Manager is responsible for financial modeling for reporting of industry and regional competitive intelligence, strategic planning, cash management, and treasury-related projects.This role will take full responsibility for the Group management and statutory reporting which includes monthly and quarterly reporting, budgets and forecasting as well as in-depth analysis of key metrics thus supporting senior management with the delivery of the Group financial performance
Job Responsibilities 1Develop business planning process, prepares reports, and analyzes all chief metrics for all financial plans.
Prepare and deliver in-depth financial analysis and insightful narrative on the financial and commercial areas for operational and strategic business requirements.
Responsible for analyzing financial modeling for reporting of industry and regional competitive intelligence, strategic planning, cash management and related projects.
Design various drivers-based plans and provides analytical support to leaders
Ensure robust forecasts are in a place having challenged and interrogated the key inputs with the relevant stakeholders
Prepare budgeting, forecast, executive reports and business opportunity evaluations to be in line with strategic business objectives, and provide financial analysis and recommendation to Management
Collaborate with different operations teams to achieve all business objectives and prepare appropriate business proposals and operating practices.
Assist in modeling acquisitions and provide commercial guidance to the wider function
Develop and models strategic plans. Build models for transactions and support the transaction process
Work with department directors and human resources for achieving optimal results for guests and financial performance.
Provide commercial insight into both the budgeting process and strategic planning within the business
Work very closely with the CFO to drive interaction with the wider business
Performs ad hoc analysis and coordinates with teams and implements all financial systems.
Job Responsibilities 2Prepare yearly budgeting and monthly forecasts and coordinate with senior management and monitor reconciliation of buying requisitions.
Develop financial plans perform comparative analyses and prepare an annual budget.
Coordinate with business units and managers and makes recommendations to enhance financial support to all plans
Prepare reports on income and expenses of the Company, coordinates with various departments and compiles all financial data, and prepares final financial reports.
Develop consolidated forecasts, and coordinates with various sales and operation team to develop financial forecasts.
Evaluate all financial results and associated reporting, conduct financial and commercial studies to develop analyses
Additional Responsibilities 3 Job Knowledge & SkillsIn-depth knowledge and detailed insights into IFRS and regulatory requirements
Experience working within an executive team
Knowledgeable in the latest accounting tools/software
Knowledge of the Code of Ethic for Auditing, Risk Management and Control processes
Deep Knowledge of finance and accounting principles and practices
Knowledge of final responsibility for the quality and content of all financial data, reporting, and audit
General planning, coordination, and knowledge of the construction industry in general and the Middle-East in particular
Detailed understanding and extensive experience in the financial planning process.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job ExperienceMinimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus
Accountability
Build High-Performing Teams
Provide Direction
Budget Preparation and Reporting L4
Budgeting Analysis L4
Cost Accounting Theory/Concepts L4
Cost Variance Analysis L4
Leadership
Quality
Resilience
EducationBachelor's Degree in Accounts and Finance
Profesional degree in Chartered Accountant (CA) or Certified Management Accountant (CMA)
All 2019 All Rights Reserved
Financial Planning and Analysis Manager
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert: Create Alert
The Financial Planning and Analysis Manager is responsible for financial modeling for reporting of industry and regional competitive intelligence, strategic planning, cash management, and treasury-related projects.This role will take full responsibility for the Group management and statutory reporting which includes monthly and quarterly reporting, budgets and forecasting as well as in-depth analysis of key metrics thus supporting senior management with the delivery of the Group financial performance
Job Responsibilities 1Develop business planning process, prepares reports, and analyzes all chief metrics for all financial plans.
Prepare and deliver in-depth financial analysis and insightful narrative on the financial and commercial areas for operational and strategic business requirements.
Responsible for analyzing financial modeling for reporting of industry and regional competitive intelligence, strategic planning, cash management and related projects.
Design various drivers-based plans and provides analytical support to leaders
Ensure robust forecasts are in a place having challenged and interrogated the key inputs with the relevant stakeholders
Prepare budgeting, forecast, executive reports and business opportunity evaluations to be in line with strategic business objectives, and provide financial analysis and recommendation to Management
Collaborate with different operations teams to achieve all business objectives and prepare appropriate business proposals and operating practices.
Assist in modeling acquisitions and provide commercial guidance to the wider function
Develop and models strategic plans. Build models for transactions and support the transaction process
Work with department directors and human resources for achieving optimal results for guests and financial performance.
Provide commercial insight into both the budgeting process and strategic planning within the business
Work very closely with the CFO to drive interaction with the wider business
Performs ad hoc analysis and coordinates with teams and implements all financial systems.
Job Responsibilities 2Prepare yearly budgeting and monthly forecasts and coordinate with senior management and monitor reconciliation of buying requisitions.
Develop financial plans perform comparative analyses and prepare an annual budget.
Coordinate with business units and managers and makes recommendations to enhance financial support to all plans
Prepare reports on income and expenses of the Company, coordinates with various departments and compiles all financial data, and prepares final financial reports.
Develop consolidated forecasts, and coordinates with various sales and operation team to develop financial forecasts.
Evaluate all financial results and associated reporting, conduct financial and commercial studies to develop analyses
Additional Responsibilities 3 Job Knowledge & SkillsIn-depth knowledge and detailed insights into IFRS and regulatory requirements
Experience working within an executive team
Knowledgeable in the latest accounting tools/software
Knowledge of the Code of Ethic for Auditing, Risk Management and Control processes
Deep Knowledge of finance and accounting principles and practices
Knowledge of final responsibility for the quality and content of all financial data, reporting, and audit
General planning, coordination, and knowledge of the construction industry in general and the Middle-East in particular
Detailed understanding and extensive experience in the financial planning process.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job ExperienceMinimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus
Accountability
Build High-Performing Teams
Provide Direction
Budget Preparation and Reporting L4
Budgeting Analysis L4
Cost Accounting Theory/Concepts L4
Cost Variance Analysis L4
Leadership
Quality
Resilience
EducationBachelor's Degree in Accounts and Finance
Profesional degree in Chartered Accountant (CA) or Certified Management Accountant (CMA)
All Comments @ Copyright 2019 All Rights Reserved
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