21 Financial Operations jobs in Qatar
Financial Planning & Analysis Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
Financial Planning & Budgeting:
- Lead the annual budgeting process across all business units.
- Collaborate with department and subsidiary heads to consolidate and align budgets.
- Build financial models that support strategic business goals and performance targets.
Forecasting & Analysis:
- Develop dynamic financial forecasts and scenario planning models.
- Track and report monthly, quarterly, and annual performance against budget.
- Conduct variance analysis with actionable insights and recommendations.
Strategic Support:
- Evaluate investments, M&A opportunities, and other strategic initiatives through detailed business case analysis.
- Support the executive team with data-driven insights to inform long-term strategic planning.
Reporting & KPIs:
- Prepare financial reports and dashboards for senior leadership and stakeholders.
- Identify and monitor key performance indicators across business units.
- Present clear and concise financial insights to drive business performance.
Process Improvement & Compliance:
- Identify areas for process optimization in FP&A and implement best practices.
- Ensure accuracy, consistency, and compliance with financial policies and standards.
- Leverage ERP and financial tools for automation and efficiency.
Skills
Qualifications:
- Bachelor's degree in Finance, Accounting, Economics or related discipline (Master's / MBA / CFA preferred).
- 5-7 years of progressive FP&A experience, ideally in the hospitality, restaurant, or real estate sectors.
- Strong hands-on experience in budgeting, forecasting, and financial modeling.
- Proficiency in Microsoft Excel; ERP and BI tools (e.g., Oracle, SAP, Power BI) are a plus.
- Excellent analytical, interpersonal, and communication skills.
- Strong business partnering mindset with the ability to influence non-finance stakeholders.
- Leadership skills with the ability to manage and develop a high-performing FP&A team.
- Preferred: Experience in hotel or restaurant operations at a managerial level.
Financial Planning & Analysis Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
Financial Planning & Budgeting:
- Lead the annual budgeting process across all business units.
- Collaborate with department and subsidiary heads to consolidate and align budgets.
- Build financial models that support strategic business goals and performance targets.
Forecasting & Analysis:
- Develop dynamic financial forecasts and scenario planning models.
- Track and report monthly, quarterly, and annual performance against budget.
- Conduct variance analysis with actionable insights and recommendations.
Strategic Support:
- Evaluate investments, M&A opportunities, and other strategic initiatives through detailed business case analysis.
- Support the executive team with data-driven insights to inform long-term strategic planning.
Reporting & KPIs:
- Prepare financial reports and dashboards for senior leadership and stakeholders.
- Identify and monitor key performance indicators across business units.
- Present clear and concise financial insights to drive business performance.
Process Improvement & Compliance:
- Identify areas for process optimization in FP&A and implement best practices.
- Ensure accuracy, consistency, and compliance with financial policies and standards.
- Leverage ERP and financial tools for automation and efficiency.
Skills
Qualifications:
- Bachelor’s degree in Finance, Accounting, Economics or related discipline (Master’s / MBA / CFA preferred).
- 5–7 years of progressive FP&A experience, ideally in the hospitality, restaurant, or real estate sectors.
- Strong hands-on experience in budgeting, forecasting, and financial modeling.
- Proficiency in Microsoft Excel; ERP and BI tools (e.g., Oracle, SAP, Power BI) are a plus.
- Excellent analytical, interpersonal, and communication skills.
- Strong business partnering mindset with the ability to influence non-finance stakeholders.
- Leadership skills with the ability to manage and develop a high-performing FP&A team.
- Preferred: Experience in hotel or restaurant operations at a managerial level.
Financial Planning & Analysis Manager
Posted 1 day ago
Job Viewed
Job Description
#J-18808-Ljbffr
Financial Planning & Analysis (FP&A) Expert - Financial Modelling
Posted 5 days ago
Job Viewed
Job Description
Role Overview
We are seeking an experienced FP&A Expert with deep expertise in financial modelling to support strategic decision-making through building, enhancing, and maintaining complex financial models. The role will focus exclusively on modelling for forecasting, scenario analysis, investment evaluation, and performance tracking, providing management with actionable insights and decision support.
Key Responsibilities
- Design, build, and maintain advanced financial models to evaluate business performance, investment opportunities, and strategic initiatives.
- Conduct scenario planning, sensitivity analysis, and stress testing to assess financial risks and outcomes.
- Support senior management with model-driven insights for strategic planning, M&A evaluations, and capital allocation decisions .
- Translate business strategies and assumptions into dynamic models that simulate P&L, cash flow, and balance sheet impacts.
- Ensure accuracy, integrity, and scalability of models through quality checks, documentation, and version control .
- Collaborate with stakeholders across finance, strategy, and operations to align inputs, assumptions, and outputs with business reality.
- Present financial modelling outcomes and insights in a clear, concise manner to senior leadership and non-finance stakeholders .
Qualifications
- Bachelor's degree in Finance, Economics, Accounting, or related field (Master's/CFA/CPA preferred).
- Proven 5+ years of hands-on experience in financial modelling within FP&A, corporate finance, or investment banking.
- Strong command of Excel (advanced functions, VBA/macros), financial modelling tools, and scenario planning techniques .
- Excellent understanding of valuation methods, forecasting techniques, and capital structure analysis .
- Ability to distill complex models into simple, impactful insights for decision-makers.
- Strong attention to detail, analytical mindset, and problem-solving skills.
Key Competencies
- Expertise in building and optimizing large, dynamic models .
- Strong business acumen with ability to translate strategy into numbers.
- Effective communicator with strong presentation skills .
- Self-starter, detail-oriented, and able to work independently on complex modelling projects .
Financial Planning & Analysis (FP&A) Expert – Financial Modelling
Posted 9 days ago
Job Viewed
Job Description
Role Overview
We are seeking an experienced FP&A Expert with deep expertise in financial modelling to support strategic decision-making through building, enhancing, and maintaining complex financial models. The role will focus exclusively on modelling for forecasting, scenario analysis, investment evaluation, and performance tracking, providing management with actionable insights and decision support.
Key Responsibilities
- Design, build, and maintain advanced financial models to evaluate business performance, investment opportunities, and strategic initiatives.
- Conduct scenario planning, sensitivity analysis, and stress testing to assess financial risks and outcomes.
- Support senior management with model-driven insights for strategic planning, M&A evaluations, and capital allocation decisions .
- Translate business strategies and assumptions into dynamic models that simulate P&L, cash flow, and balance sheet impacts.
- Ensure accuracy, integrity, and scalability of models through quality checks, documentation, and version control .
- Collaborate with stakeholders across finance, strategy, and operations to align inputs, assumptions, and outputs with business reality.
- Present financial modelling outcomes and insights in a clear, concise manner to senior leadership and non-finance stakeholders .
Qualifications
- Bachelor’s degree in Finance, Economics, Accounting, or related field (Master’s/CFA/CPA preferred).
- Proven 5+ years of hands-on experience in financial modelling within FP&A, corporate finance, or investment banking.
- Strong command of Excel (advanced functions, VBA/macros), financial modelling tools, and scenario planning techniques .
- Excellent understanding of valuation methods, forecasting techniques, and capital structure analysis .
- Ability to distill complex models into simple, impactful insights for decision-makers.
- Strong attention to detail, analytical mindset, and problem-solving skills.
Key Competencies
- Expertise in building and optimizing large, dynamic models .
- Strong business acumen with ability to translate strategy into numbers.
- Effective communicator with strong presentation skills .
- Self-starter, detail-oriented, and able to work independently on complex modelling projects .
Financial Planning & Analysis (FP&A) Expert – Financial Modelling
Posted 10 days ago
Job Viewed
Job Description
FP&A Expert with deep expertise in financial modelling
to support strategic decision-making through building, enhancing, and maintaining complex financial models. The role will focus exclusively on modelling for forecasting, scenario analysis, investment evaluation, and performance tracking, providing management with actionable insights and decision support. Key Responsibilities Design, build, and maintain advanced
financial models
to evaluate business performance, investment opportunities, and strategic initiatives. Conduct
scenario planning, sensitivity analysis, and stress testing
to assess financial risks and outcomes. Support senior management with model-driven insights for
strategic planning, M&A evaluations, and capital allocation decisions . Translate business strategies and assumptions into
dynamic models
that simulate P&L, cash flow, and balance sheet impacts. Ensure accuracy, integrity, and scalability of models through
quality checks, documentation, and version control . Collaborate with stakeholders across finance, strategy, and operations to
align inputs, assumptions, and outputs
with business reality. Present financial modelling outcomes and insights in a clear, concise manner to
senior leadership and non-finance stakeholders . Qualifications Bachelor’s degree in Finance, Economics, Accounting, or related field (Master’s/CFA/CPA preferred). Proven
5+ years of hands-on experience in financial modelling
within FP&A, corporate finance, or investment banking. Strong command of
Excel (advanced functions, VBA/macros), financial modelling tools, and scenario planning techniques . Excellent understanding of
valuation methods, forecasting techniques, and capital structure analysis . Ability to distill complex models into
simple, impactful insights
for decision-makers. Strong attention to detail, analytical mindset, and problem-solving skills. Key Competencies Expertise in
building and optimizing large, dynamic models . Strong
business acumen
with ability to translate strategy into numbers. Effective communicator with strong
presentation skills . Self-starter, detail-oriented, and able to
work independently on complex modelling projects .
#J-18808-Ljbffr
Operations Manager Financial Services Rental & Leasing AVR
Posted 3 days ago
Job Viewed
Job Description
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What you will do:
- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
- Operational Efficiency: Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
- Five years' minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills:
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
What equips you for the role:
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
For further information, and to apply, please visit our website via the "Apply" button below.
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Operations Manager Financial Services Rental & Leasing AVR
Posted 5 days ago
Job Viewed
Job Description
Join to apply for the Operations Manager Financial Services Rental & Leasing AVR role at ACCA Careers
Operations Manager Financial Services Rental & Leasing AVR4 days ago Be among the first 25 applicants
Join to apply for the Operations Manager Financial Services Rental & Leasing AVR role at ACCA Careers
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview Of The Role
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What You Will Do
- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
- Operational Efficiency: Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
- Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
- Five years' minimum experience in service industry, preferably car rental and leasing industry.
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
For further information, and to apply, please visit our website via the "Apply" button below. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Accounting
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Operations Manager Financial Services Rental & Leasing AVR
Posted 5 days ago
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Job Description
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Operations Manager Financial Services Rental & Leasing AVREstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3-Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills to be successful
Minimum Qualifications and Knowledge:
• Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
• Understanding of industry best practices, standards and their impact on customer service levels.
• Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
• Work requires professional, written & verbal communication and inter personal skills
• Ability to communicate and interact with internal and external customers and senior management team
• Develop and maintain strong relationship with peer group and colleagues
Minimum Experience:
• Five years' minimum experience in service industry, preferably car rental and leasing industry.
Job Specific Skills :
• Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
Behavioural Competencies:
• Team player across all departments
• Leadership Skills
• Planning, organizing and ability to manage multiple demands.
• Quality orientation and accuracy.
• Professional ability.
• Initiative and commitment to achieve results.
• Excellent communication, interpersonal skills and cultural sensitivity.
• Ability to recover from challenging situations be positive and motivated.
• Strategic thinking.
• Creativity and innovation
What equips you for the role:
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
Operations Manager Financial Services Rental & Leasing AVR
Posted 5 days ago
Job Viewed
Job Description
Join to apply for the Operations Manager Financial Services Rental & Leasing AVR role at Al-Futtaim Automotive
Operations Manager Financial Services Rental & Leasing AVRJoin to apply for the Operations Manager Financial Services Rental & Leasing AVR role at Al-Futtaim Automotive
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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Managing the rental business within Qatar, ensuring revenue growth and profitability from these regions are met. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Must motivate guide and support all relevant personnel in the branch to achieving organizational objectives whilst maintaining good level of discipline and service standards. Must ensure quality control on a regular basis to ensure that the vehicles available for rent are always in a rentable condition and high standards are maintained. Comply and implement procedures in line with company policies and procedures. Continuously look for operational efficiencies and ensuring maximum usage of existing resources and assets. Must work closely with business process manager to streamline SOP's in the operations department.
What you will do:
1- Fleet Management - Oversee end-to-end vehicle fleet operations including procurement, allocation, maintenance, and disposal. Ensure optimal fleet availability, utilization, and condition to meet business demand and contractual obligations.
2- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled
3- Operational Efficiency : Drive process improvements to enhance productivity, reduce costs, and streamline workflows across rental and leasing operations. Implement and monitor standard operating procedures (SOPs) to ensure operational consistency across locations.
Ensure vehicles are available at rental locations to maximise rental opportunities resulting in high utilisation which ensures revenue, margin and profitability for the region handled.
4- Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage escalations and ensure resolution of customer complaints within defined SLAs.
5- Employee Development: Identify the talents within the team members and develop the right resources, optimum use of these resources and identify them for succession planning
6- Vendor & Partner Management - Oversee relationships with key external vendors (e.g., maintenance providers, fuel partners, insurance agencies).
7- Quality, Standards, Security, Policies and Procedures: Must ensure that there is proper control over cash, fleet and premises. Must ensure that business is conducted ethically adhering to standards, and strict compliance to policies and procedures.
8- Operational efficiencies: Enhance operational capabilities and deliver products and services better, faster and at lower cost
Required Skills To Be Successful
Minimum Qualifications and Knowledge:
- Experience in sales and operational aspect of the automotive industry, preferably car rental or service related industry.
- Understanding of industry best practices, standards and their impact on customer service levels.
- Good understanding of retail sales operation and promotional activities to drive revenue and profitability.
- Work requires professional, written & verbal communication and inter personal skills
- Ability to communicate and interact with internal and external customers and senior management team
- Develop and maintain strong relationship with peer group and colleagues
- Five years' minimum experience in service industry, preferably car rental and leasing industry.
- Excellent communication skills, planning and organizing, interpersonal skills (tact, diplomacy, influence etc), analytical skills, team player, highly focused on achieving results, Problem solving and commercial awareness.
- Team player across all departments
- Leadership Skills
- Planning, organizing and ability to manage multiple demands.
- Quality orientation and accuracy.
- Professional ability.
- Initiative and commitment to achieve results.
- Excellent communication, interpersonal skills and cultural sensitivity.
- Ability to recover from challenging situations be positive and motivated.
- Strategic thinking.
- Creativity and innovation
Bachelor's degree/University degree or equivalent experience
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Retail
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