252 Front Desk Staff jobs in Qatar

DESCRIPTION

Process all guest checkins verifying guest identity form of payment assigning room and activating / issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key verify / adjust billing. Compile and review daily reports / logs / contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types vouchers paidouts and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention / Security of any guest reports of theft.

Assist management in training evaluating counseling motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy process. Develop / maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents injuries and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers / POS systems. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Manager

• ENT
• Hr Internship
• Cardiac
• Conservation
• Excel

Employment Type: Full-Time

Department / Functional Area: Customer Service

Experience: years

Vacancy: 1

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

The role requires strong experience in front office services, excellent leadership, and communication skills to create memorable guest experiences.

Get personalised jobs in email. Apply in one click.

Supervise front desk operations, ensure exceptional service, train team members, and resolve guest issues to maintain high service standards.

Greet members, manage inquiries, handle administrative tasks, promote programs, and ensure facility security while providing excellent customer service.

The role involves greeting customers, handling inquiries about courses, supporting administrative tasks, and requires strong communication and customer service skills.

The role involves overseeing housekeeping operations, training staff, ensuring cleanliness, and maintaining high service standards with strong leadership and problem-solving ski.

Housekeeping Supervisor

• 6 - 12 Years
• Doha - Qatar

The role involves overseeing housekeeping operations, training staff, ensuring cleanliness, and maintaining high service standards with strong leadership and problem-solving ski.

Oversee housekeeping operations, manage staff, ensure cleanliness standards, maintain inventory, and foster team leadership in a hospitality environment.

Oversee housekeeping operations, implement cleaning protocols, manage budgets, and lead a team in a luxury hospitality environment, requiring strong leadership and communication.

Perform deep cleaning and specialized techniques while following safety protocols and managing time effectively in a housekeeping role.

Provide exceptional guest services, manage check-ins, handle requests, and maintain records while ensuring a welcoming atmosphere and maximizing revenue.

Responsible for managing guest queries, ensuring menu knowledge, and delivering high customer service with excellent grooming standards and communication skills.

The role involves providing exceptional Guest Relations service, managing VIP guests, handling complaints, and collaborating with various departments in a luxury hotel.

Oversee Club Lounge operations, ensuring exceptional service for VIP guests while managing a professional team and upholding luxury hospitality standards.

Your experience and skills include:;Minimum 1 year of relevant experience

Provide upscale guest service, manage guest relations team, address requests and complaints, promote hotel amenities, and ensure personalized experiences for all guests.

Responsible for front desk operations, patient registration, and guest services, ensuring customer care and professional service standards.

Maintain cleanliness of guest rooms and public areas, ensuring high standards and guest satisfaction while adhering to company policies and procedures.

Ensure hotel cleanliness by supervising team members, conducting inspections, managing stock, and delivering exceptional guest service with strong organizational skills.

Responsible for overseeing housekeeping and laundry operations, evaluating guest satisfaction, managing budgets, and training staff to ensure high service standards.

Ensure high cleanliness standards, manage housekeeping staff, maintain records, and possess excellent communication and organizational skills.

Clean and sanitize public areas, maintain cleanliness, respond to guest requests, and ensure safety protocols while working independently or in a team.

Support Housekeeping and Laundry teams by ensuring high standards, providing excellent guest service, and managing department controls with strong communication skills.

Supervise housekeeping operations, manage room assignments, ensure cleanliness, and maintain guest satisfaction with strong communication and problem-solving skills.

Lead and motivate housekeeping team, ensure room cleanliness and safety, manage guest relationships, and provide training and development.

Ensure hotel cleanliness by supervising team members, conducting inspections, managing stock, and delivering exceptional guest service with strong organizational skills.

Supervise housekeeping staff, ensure cleanliness standards, manage inventory, and train employees while adhering to health and safety regulations.

Ensure high housekeeping standards, provide professional service, manage communications, handle lost items, and maintain cleanliness while training new staff.

Provide strategic leadership for housekeeping operations, manage budgets, ensure compliance with standards, and inspire a diverse team in luxury hospitality.

The role involves supervising housekeeping operations, assigning duties, ensuring cleanliness standards, and developing team skills for exceptional customer experiences.

Responsible for maintaining hotel standards, training staff, handling guest concerns, and ensuring efficient housekeeping operations with strong communication skills.

Supervise housekeeping staff, ensure cleanliness standards, manage inventory, train team members, and address guest concerns with strong leadership and organizational skills.

Front Desk Supervisor Jobs in Nearby Locations

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid‑outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, and becomethe best version of you.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay

InterContinental Doha The City is looking for a Front Desk supervisor to join our team.

What’s the job?

As a Front Desk Supervisor , you are responsible for supervising front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

• Ensure outstanding customer care at all times.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Courteously and accurately answer inquiries from potential guests and accept hotel reservations.
• Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.
• Supervise daily shift processes, ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Allocate rooms to expected arrivals after checking the guests' preferences and special requests.
• Build strong relationships and liaise with all other departments, especially housekeeping, reservations, etc.
• Cross-check all billing instructions to ensure they are correctly updated.
• Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
• Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
• Perform other duties as assigned, requested, or deemed necessary by management.
• Ensure the Front office log book and hotel logbook are always updated and actioned upon.
• Ensure safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD.
• Participate in hotel committees and task force assignments.
• Assist all departments in servicing the guests during high volume periods.

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

True Attitude : being caring, wanting to make a positive difference, and building genuine connections with guests.

True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you to help and support them during their stay.

True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

True Responsiveness : providing guests with what they need, and doing so in a timely and caring manner.

C. Job Qualifications

A high school diploma or equivalent is required. Additional education in hospitality or a related field is a plus.

• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with composure.
• Strong organizational and multitasking abilities.
• Familiarity with hotel management software.

• Directs and coordinates all marketing activities and to communicate these activities throughout the hotel.
• Maintains the Daily Log Book.
• Reports “Lost and Found” items.

• Delivers the brand promise and provide exceptional guest service at all times.
• Provides excellent service to internal customers as appropriate.
• Be familiar with the hotels products and services and policies.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
• Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.

• Meets and greets all guests and assists with registrations.
• Ensures the strict control of room keys.
• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Prepares welcome cards and keys for arrival FIT guests.
• Ensures accurate knowledge of hotels and the tourism in Singapore.
• Reports “Lost and Found” items.
• Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Supports and embraces the spirit of “We work through Teams”.
• Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
• Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits.

Supports the implementation of The People Philosophy, demonstrating and reinforcing GHMs Values and Culture Characteristics.

• Ensures high standards of personal presentation and grooming.
• Exercises responsible behavior at all times and positively representing the hotel.
• Responds to changes in the Rooms function as dictated by the industry, company and hotel.
• Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.

Front Desk Agent

Join to apply for the Front Desk Agent role at City Centre Rotana Doha.

We are currently looking for dynamic, self-motivated Front Office professionals who want to advance their careers.

As a Front Desk Agent you are responsible for providing professional, customer-focused service to our guests, ensuring their stay becomes a memorable experience. Key responsibilities include:

• Provide prompt, courteous and efficient service to all guests, achieving high customer satisfaction through personalized service from arrival to departure.
• Ensure guests are personally greeted by name and escorted to their room, making them feel expected and welcomed.
• Conduct in-room and hotel familiarization and assist guests with hotel activity enquiries/requests.
• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
• Maintain awareness of rate levels to be sold on a daily basis and occupancy levels.
• Accurately administer Front Desk cashiering standards and comply with all laid-down systems, policies and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain privacy of all guests by ensuring no details of the guests are disclosed.
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem-solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

The ideal candidate will be customer-driven, extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player. Core competencies include:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Entry level

Full-time

Customer Service

Hospitality

Conduct field-based sales for Vodafone Fiber products, achieve sales targets, and maintain customer satisfaction through effective communication and teamwork.

Seeking a native Arabic speaker fluent in English for customer service roles, requiring problem-solving skills and immediate availability.

Seeking a native Tagalog and fluent English speaking customer service representative with problem-solving skills, ready to join immediately.

Seeking two native Arabic speakers for customer service roles, handling calls, providing information, and ensuring customer satisfaction with problem-solving skills.

Seeking a native Arabic and fluent English speaker for customer service roles, requiring problem-solving skills and call center experience.

Urgently hiring Customer Service Representatives fluent in Tagalog and English, with mandatory call center experience and valid QID.

Promote vehicle rental services, achieve sales targets, provide excellent customer service, and maintain organized sales area with strong communication skills.

Assist B2B customers with order management, validate identity, process services, and ensure compliance while maintaining excellent communication skills.

Seeking enthusiastic female sales promoters with strong communication skills for customer engagement in a rewarding telecom sales environment.

Seeking enthusiastic Filipino female Sales Promoters with strong communication skills and sales experience for a telecom company, focusing on customer engagement.

Coordinate logistics and manage client relationships for international moving, ensuring compliance and high-quality standards while providing sales management and reporting.

Manage marine construction projects, ensuring compliance, quality control, and coordination with regulatory bodies, requiring a degree in Civil/Marine Engineering and extensive .

Manage procurement processes for LPG/LNG vessels, ensuring timely spares availability, vendor management, and contract optimization while leading a marine purchasing team.

Responsible for managing HPE Morpheus Orchestration platform, automating workflows, integrating APIs, and ensuring multi-cloud deployments with strong scripting skills.

Manage car rental operations, implement procedures for efficiency, oversee fleet management, lead staff, and enhance customer satisfaction with strong problem-solving skills.

Responsible for cleaning guest rooms and public areas, providing exceptional customer service, and maintaining high hygiene standards in housekeeping.

Housekeeper/ Housekeeping Attendant

Confidential Company

• 1 - 3 Years
• Doha - Qatar

Responsible for cleaning guest rooms and public areas, providing exceptional customer service, and maintaining high hygiene standards in housekeeping.

Deliver exceptional guest services, manage check-in/check-out, and promote hotel facilities with strong communication and problem-solving skills in a hospitality environment.

Deliver exceptional guest services, manage check-in/check-out, and utilize front office systems while ensuring guest satisfaction and promoting hotel facilities.

Handle client inquiries, log complaints, guide on KYC and AML, educate on trading systems, requiring financial services experience and fluency in Arabic and English.

The role involves converting inquiries into business, providing excellent customer service, and requires strong communication and organizational skills.

Provide professional service, manage reservations, maintain records, and maximize occupancy while ensuring guest satisfaction and effective communication with departments.

Responsible for fulfilling guest requests, providing recommendations, and managing communications while ensuring high hospitality standards in a luxury hotel environment.

Provide professional service, manage reservations, maintain records, and enhance revenue through effective communication and innovative ideas.

Conduct security patrols, manage access control systems, provide customer service, and demonstrate strong communication skills with a focus on safety.

Provide exceptional guest services, handle inquiries, manage requests, ensure efficient check-in/out, and maintain high customer service standards.

Provide courteous service, manage group bookings, maximize revenue, and build relationships while ensuring efficient guest inquiries and reservations.

Enhance guest experience by managing reservations, fostering relationships, and delivering excellence through personalized recommendations and efficient service.

The role involves providing exceptional Guest Relations service, managing VIP guests, handling complaints, and collaborating with various departments in a luxury hotel.

Conduct security patrols, manage access control systems, provide customer service, and support emergency coordination while ensuring safety and compliance.

Provide efficient front office service, manage guest needs and complaints, maintain guest profiles, and require hospitality experience and tech-savviness.

We are currently looking for dynamic, self motivated Front Office professionals who want to move their careers forward.

• Provide prompt, courteous and efficient service to all guests, achieving a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomed
• Conduct in‑room and hotel familiarization and assist guests with hotel activity enquiries/requests
• Maintain up‑to‑date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and allied information to respond to guest queries
• Maintain awareness of rate levels to be sold on a daily basis and occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check‑in to check‑out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

Overview

Front Desk Receptionist (Malayalees, Egyptians, Non-English Speakers Preferred) - Al-Rayyan, Qatar. The ideal candidate should be comfortable working in a fast-paced environment. Fluency in English is not required for this role as long as the candidate is able to communicate effectively with customers and other personnel.

• Greet customers and respond to inquiries in person, over the phone, and via email.
• Provide information about services and products offered by the company to customers and other personnel.
• Sort and manage mail and assist with scheduling and reservations as needed.
• Maintain a professional, organized reception area and support other staff as required.

• Strong communication skills, both verbal and written (or capable of effective communication with customers).
• Organized with strong attention to detail.
• Basic computing skills and a friendly attitude toward customers and team members.
• Previous experience as a receptionist or customer service representative is preferred but not required.