291 Front Desk Staff jobs in Qatar
Front Desk Agent
Posted 2 days ago
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Job Description
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:
- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
Front Desk Receptionist
Posted 3 days ago
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Front Desk Receptionist vacancy in Al-Rayyan Qatar
Front Desk Receptionist - Al-Rayyan, Qatar
We are looking for a Front Desk Receptionist to join our team in Al-Rayyan, Qatar. The ideal candidate should have a friendly and professional demeanor and be comfortable interacting with customers and colleagues in both verbal and written communication. The primary responsibility is to provide excellent customer service and ensure that all visitors are greeted in a professional manner.
The successful candidate must be able to multi-task efficiently, have excellent communication skills, and be highly organized. They must also possess strong problem solving and customer service skills.
Responsibilities- Greeting customers/visitors promptly in a friendly manner
- Answering phone calls, responding to inquiries, and taking messages
- Providing general administrative support such as filing documents, photocopying, etc.
- Scheduling appointments and maintaining calendars
- Data entry into internal systems
- Arranging couriers or other mail services
- Maintaining an organized front desk area
- Performing any other duties as assigned by management
- High school diploma or equivalent qualification preferred; further qualifications an asset
- Previous experience in a customer service role
- Excellent interpersonal and communication skills
- Strong attention to detail
- Ability to handle multiple tasks simultaneously
- Proficient in MS Office Suite (e.g., Word, Excel)
Front Desk Agent
Posted 3 days ago
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Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
#J-18808-LjbffrFront Desk Agent
Posted 4 days ago
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Job Description
About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day-to-day:
As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home, always.
- Check guests in, issue room keys, and provide information on hotel services and room location|
- Ensure required identification is taken from guests at check-in in line with local legislative requirements|
- Answer phones in a prompt and courteous manner|
- Up-sell rooms where possible to maximize hotel revenue|
- Answer, record, and process all guest calls, messages, requests, questions, or concerns|
- Record guest preferences in the system|
- Check guests out, including resolving any late or disputed charges|
- Accurately process all cash and credit card transactions using established procedures|
- Issue, control, and release guest safe deposit boxes in line with hotel procedures|
- Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|
- Take action to solve guest problems/complaints using appropriate service recovery guidelines|
- Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|
- Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
- Minimum education of Bachelor's degree in Hotel Management or relevant degree.
- Minimum of 2-3 years of Reception or Guest Service experience in 5* hotel
- Have good English communication skills both in written and spoken
- Pleasant personality with good communication and interpersonal skills
- Strong interpersonal and problem-solving abilities are essential.
- Prior experience working with Opera or a related system
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. #J-18808-Ljbffr
Front Desk Associate
Posted 6 days ago
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Job Description
We are looking for an experinced Front Desk Associate for a luxury hotel in Doha, Qatar.
Responsibilities include the following:
- Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
- Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us
- Prepare all the arrival arrangement and process check-in for Residences Guests
- Update the guest preference, feedback and comments on to the guest profile section
- Coordinate with all concerned departments to fulfill guest needs and requests
- Provide concierge service to guest during the stay
- Food & Beverage support to the Residences lounge
Front Desk Receptionist
Posted 6 days ago
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Job Description
We are seeking a highly skilled and professional Front Desk Receptionist to join our team in Al-Rayyan, Qatar. The successful candidate will provide excellent customer service and maintain a positive, welcoming atmosphere in our office.
Key Responsibilities:- Greet and welcome clients and visitors in a friendly and professional manner
- Answer phone calls and direct them appropriately
- Respond to emails and messages promptly
- Schedule appointments and maintain calendars
- Keep the reception area clean and organized
- Assist with administrative tasks such as filing, data entry, and ordering supplies
- Manage incoming and outgoing mail and packages
- Ensure visitors follow security procedures
- High school diploma or equivalent; additional education or certification is a plus
- Experience as a receptionist or in customer service preferred
- Fluent in English; proficiency in Arabic is a plus
- Excellent communication skills
- Strong organizational skills and ability to prioritize
- Friendly, professional demeanor and customer service skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite
We welcome applicants from all nationalities, with a preference for Africans or Egyptians fluent in English. If you meet the requirements and seek an opportunity to work with diverse professionals, we encourage you to apply.
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#J-18808-LjbffrFront Desk Receptionist
Posted 13 days ago
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Receptionist - Al-Rayyan, Qatar (Indian Nationals Preferred)
We are a reputable company in Al-Rayyan, Qatar seeking an experienced Receptionist to join our team. As a Receptionist, you will be the first point of contact for our company, providing excellent customer service and administrative support to ensure smooth operations.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person or via phone/email
- Receive, sort and distribute daily mail/deliveries
- Ensure reception area is tidy and presentable
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order office supplies and keep inventory of stock
- Update calendars and schedule meetings/appointments
- Perform other clerical/administrative tasks as needed
Requirements:
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Hands-on experience with office equipment (e.g. fax machines, printers)
- Professional attitude with excellent communication abilities (verbal and written)
- Ability to multitask and prioritize daily workload in a fast-paced environment
- High school diploma; additional certification in Office Management is a plus
- Indian nationality preferred
Benefits:
We offer a competitive salary of 1400$ per month along with other benefits such as medical insurance, annual leave, and training opportunities.
If you have excellent organizational skills and a pleasant personality with a customer-oriented approach, we would like to meet you! Apply now to be part of our dynamic team.
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Front Desk Receptionist
Posted 15 days ago
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Front Desk Receptionist - Indian Nationals
We are in need of a Front Desk Receptionist to join our team in Al-Rayyan. The ideal candidate will be an Indian national with excellent communication skills in English and preferably Arabic. As a Front Desk Receptionist, you will be responsible for greeting and assisting guests, answering and directing phone calls, managing reservations and check-ins, and providing general administrative support to the team.
Key Responsibilities:
- Greet guests in a friendly and professional manner
- Answer incoming calls and route them to the appropriate department
- Manage reservations and check-ins accurately and efficiently
- Provide information about our services, facilities, and promotions to guests
- Handle guest complaints or concerns with patience and empathy
- Maintain cleanliness and organization at the front desk area
- Perform basic administrative tasks such as data entry, filing, and inventory management
- Collaborate with other departments to ensure smooth operations
Requirements:
- Indian nationality
- High school diploma or equivalent education required; additional certification in hospitality or related field is a plus
- Minimum of 1 year experience in a similar role, preferably in the hospitality industry
- Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
- Strong customer service skills with the ability to handle difficult situations calmly
- Proficient computer skills including MS Office applications (Word, Excel)
- Attention to detail and ability to multitask effectively
We offer a competitive salary of 1500$ per month along with other benefits such as medical insurance, annual leave, and staff discounts. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Please apply with your updated CV today!
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Front Desk Receptionist Jobs in Al-Rayyan:
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MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience
1200 $
We need workers in our home and office, kindly text me if you’re interested to joining
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#J-18808-LjbffrFront Desk Receptionist
Posted 15 days ago
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Front Desk Receptionist - Al-Rayyan, Qatar (Pakistani Nationals Preferred)
We are currently hiring a professional Front Desk Receptionist to join our team in Al-Rayyan, Qatar. As the first point of contact for our company, you will be responsible for providing exceptional customer service to all visitors and guests.
Key Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Respond to emails and inquiries in a timely manner
- Maintain a clean and organized reception area
- Schedule appointments and manage conference room reservations
- Receive and sort mail and packages
- Assist with administrative tasks such as data entry, filing, and photocopying
Requirements:
- Fluency in English is a must
- Previous experience as a receptionist or in a customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work well under pressure in a fast-paced environment
We offer a competitive salary of 1200$ per month along with other benefits. This is an excellent opportunity for someone who is looking to kickstart their career as a Front Desk Receptionist. If you have a positive attitude, outstanding customer service skills, and can work well independently as well as part of a team, we would love to hear from you.
Note: This job posting is open to Pakistani nationals who are fluent in English. Please apply only if you meet the above requirements. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Join our team today and embark on an exciting career journey!
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Front Desk Receptionist Jobs in Al-Rayyan:
The most in-demand professions in Al-Rayyan:
MEAT SLAUGHTERHOUSE WORKER | PACKERS, SORTERS | UKRAINE | without work experience
1200 $
We need workers in our home and office, kindly text me if you’re interested to joining
Users also frequently search in these cities:
More professions from the category Restaurants - Cafes - Hotels:
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#J-18808-LjbffrFront Desk Receptionist
Posted 16 days ago
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Front Desk Receptionist - Al-Rayyan, Qatar (Egyptian Nationals Only)
We are searching for a friendly and efficient Front Desk Receptionist to join our team in Al-Rayyan, Qatar. As the first point of contact for our company, we need someone who is professional, organized, and can provide exceptional customer service to our clients.
Responsibilities:
- Greet and welcome clients as they enter the office
- Answer phone calls and direct them to the appropriate departments or take messages
- Schedule appointments and maintain the office calendar
- Handle incoming and outgoing mail and packages
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and organizing documents
- Monitor inventory of office supplies and place orders when necessary
Requirements:
- Egyptian national living in Qatar with valid residence permit/visa
- High school diploma or equivalent; additional certification in Office Administration is a plus
- Proven work experience as a receptionist or in a similar role
- Excellent communication skills in English, both written and verbal. Knowledge of Arabic is preferred.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently with minimal supervision
Salary:
We offer a competitive salary of 900$ per month for this position.
If you meet the above requirements and are interested in joining our team as a Front Desk Receptionist, please apply with your updated CV. We will only consider applications from Egyptian nationals living in Qatar. Thank you for your interest in this position.
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