120 Front Office Intern jobs in Qatar
Front Office Receptionist
Posted 22 days ago
Job Viewed
Job Description
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.
Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
Your Day to Day
As a Front Office Receptionist, you will be the first point of contact for our guests, setting the tone for their stay. Your role is crucial in ensuring a smooth and welcoming check-in and check-out process, addressing guest inquiries with grace and efficiency, and providing exemplary service that exceeds expectations.
What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:
Previous experience in a front office role, preferably in a luxury or high-end hospitality environment Exceptional communication and interpersonal skills with a focus on guest service Proficiency in using hotel management software, preferably Opera system Ability to work in a fast-paced environment while maintaining a calm and composed demeanor A professional, courteous and friendly attitude
What We Offer
We’ll reward all your hard work with competitive salary and benefits.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. #J-18808-Ljbffr
Front Office Receptionist
Posted 23 days ago
Job Viewed
Job Description
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Job Summary
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to managers; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
KEY DUTIES AND RESPONSIBILITIES
Safety and Security
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Maintain awareness of undesirable persons on property premises.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Policies and Procedures
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Provide assistance to coworkers, ensuring they understand their tasks.
Talk with and listen to other employees to effectively exchange information.
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Operate telephone switchboard station in order to answer telephone calls.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Contact appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
Answer, record, and process all guest calls, requests, questions, or concerns.
Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed.
Count bank at end of shift and secure bank.
Provide change to guests.
Cash guests' personal checks and traveler's checks.
Balance and drop receipts according to Accounting specifications.
Process all payment types such as room charges, cash, checks, debit, or credit.
Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
Maintenance/Security
Notify Loss Prevention/Security of any guest reports of theft.
PREFERRED QUALIFICATIONS
Education High school diploma/G.E.D. equivalent
Related Work Experience One year of work experience is required
Supervisory Experience No supervisory experience is required
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
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Front Office Coordinator
Posted 24 days ago
Job Viewed
Job Description
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Front Office Supervisor
Posted 26 days ago
Job Viewed
Job Description
What We need from you: Previous experience in a 5 star luxury hotel Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency Must speak fluent English
What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Front office supervisor
Posted today
Job Viewed
Job Description
The memorable experiences have to start somewhere. So why not with you? We’re looking for a Front Office Supervisor to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
Supervise the efficient operations of reception including check in/out procedures
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
Demonstrate a high level of customer service at all times
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow and adhere to company brand standards
Assist other departments wherever necessary and maintain good working relationships with Team Members
Work with your Manager to identify a specific project to complete during your internship placementWhat We need from you:
Previous experience in a 5 star luxury hotel
Desire to progress within the Hospitality industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Ability to work on your own and as part of a team
Competent level of IT proficiency
Must speak fluent EnglishWhat you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, Inter Continental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the Inter Continental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.#J-18808-Ljbffr
Front office executive
Posted today
Job Viewed
Job Description
Attention to detail
Customer-centric
Excellent communication skills
Multitasking
Presentation skills
Roles and Responsibilities:Updating appointment calendars and schedule appointments/ meetings
Sorting daily deliveries/ mail/ couriers on the basis of priorities
Assisting the HR team in exit and joining formalities
Maintaining administration and operation records
Answering all incoming calls and redirecting to the correct department
Greeting the guest/ customer at the office
Supervising the housekeeping department and preparing a list of stock
Education:Candidates must have completed a bachelor’s degree in hotel management or any relevant field
Good Knowledge of office management procedures and systems
Proficiency in MS Office and its applications
Experience: At least 2 years of experience in Front office management or any relevant field is required. If you are interested in this position, kindly attach your updated resume and update the required information about theCurrent CTC, Expected CTC, Notice Periodunder the Covering letter field:-
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Front office receptionist
Posted today
Job Viewed
Job Description
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Job Summary
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to managers; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
KEY DUTIES AND RESPONSIBILITIES
Safety and Security
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Maintain awareness of undesirable persons on property premises.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Policies and Procedures
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Provide assistance to coworkers, ensuring they understand their tasks.
Talk with and listen to other employees to effectively exchange information.
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Operate telephone switchboard station in order to answer telephone calls.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and legibly.
Contact appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
Answer, record, and process all guest calls, requests, questions, or concerns.
Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed.
Count bank at end of shift and secure bank.
Provide change to guests.
Cash guests' personal checks and traveler's checks.
Balance and drop receipts according to Accounting specifications.
Process all payment types such as room charges, cash, checks, debit, or credit.
Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
Maintenance/Security
Notify Loss Prevention/Security of any guest reports of theft.
PREFERRED QUALIFICATIONS
Education High school diploma/G. E. D. equivalent
Related Work Experience One year of work experience is required
Supervisory Experience No supervisory experience is required
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
People Looking for Front Office Receptionist Jobs also searched
#J-18808-Ljbffr
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Front office agent
Posted today
Job Viewed
Job Description
Handle check-ins and check-outs efficiently, following all procedures and protocols.
Address and resolve guest inquiries, requests, and complaints promptly and professionally.
Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests.
Coordinate with other departments to ensure guest satisfaction and seamless operations.
Process guest payments, manage cash handling, and maintain accurate records.
Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
Uphold The Ned Doha’s standards of excellence and hospitality at all times.Qualifications:Previous experience in a similar role within the hospitality industry is preferred.
Excellent communication and interpersonal skills.
Proficiency in hotel management software and front office systems.
Strong organizational skills and attention to detail.
Ability to handle stressful situations calmly and effectively.
Flexibility to work shifts, including evenings, weekends, and holidays.
Fluency in English; knowledge of additional languages is an asset.
A positive attitude and a commitment to providing outstanding guest service.What’s In It for you?One of the most iconic places to be and work.
Amazing learning and development program
Discounted rates at The Ned Doha
Fantastic career growth opportunitiesAt The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.Apply today and join us as a Front Office Agent#YESYESYES #Makeit HAPPEN #Showyou CARE #Lovewhat YOUDO #Love The Ned
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Front office receptionist
Posted today
Job Viewed
Job Description
Exceptional communication and interpersonal skills with a focus on guest service
Proficiency in using hotel management software, preferably Opera system
Ability to work in a fast-paced environment while maintaining a calm and composed demeanor
A professional, courteous and friendly attitudeWhat We OfferWe’ll reward all your hard work with competitive salary and benefits.Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr
Front office agent
Posted today
Job Viewed
Job Description
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club with access to spaces including a rooftop terrace, a health club with spa, gym, and outdoor pool.
Job Purpose:We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional service throughout their visit.
Key Responsibilities:Greet and welcome guests upon arrival and departure with a warm and friendly demeanor.
Handle check-ins and check-outs efficiently, following all procedures and protocols.
Address and resolve guest inquiries, requests, and complaints promptly and professionally.
Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests.
Coordinate with other departments to ensure guest satisfaction and seamless operations.
Process guest payments, manage cash handling, and maintain accurate records.
Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
Uphold The Ned Doha’s standards of excellence and hospitality at all times.
Qualifications:Previous experience in a similar role within the hospitality industry is preferred.
Excellent communication and interpersonal skills.
Proficiency in hotel management software and front office systems.
Strong organizational skills and attention to detail.
Ability to handle stressful situations calmly and effectively.
Flexibility to work shifts, including evenings, weekends, and holidays.
Fluency in English; knowledge of additional languages is an asset.
A positive attitude and a commitment to providing outstanding guest service.
What’s In It for you?One of the most iconic places to be and work.
Amazing learning and development program.
Discounted rates at The Ned Doha.
Fantastic career growth opportunities.
At The Ned, we celebrate diversity and are committed to being the best place to work, with a leading diversity, equity, and inclusion program.
Apply today and join us as a Front Office Agent.
Seniority levelEntry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesHospitality#J-18808-Ljbffr