57 Functional Analyst jobs in Qatar

Job Summary
You will be responsible for evaluating business processes and anticipating requirements, identifying improvement areas, assisting in developing and executing apt solutions, leading business process reviews, and performing requirement analysis. Performing user acceptance tests, monitoring deliverables, enhancing customer experience, and ensuring timely completion of projects, facilitating process workshops, gathering & documenting critical information, managing process change.

Job Objectives
Working from the start of the project, building appropriate communication with business and designers to ensure the delivery of the best possible design, to ensure the customer experiences are designed to add value to product building, and meets the client expectations.

Job Responsibilities
Requirement gathering and understanding

• Understanding customer requirement, performing requirements analysis
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with clients, technicians, and managerial staff
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Propose solutions based on conducted research and latest market trends
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions
• Drawing wireframes for the different product pages

Research, Documentation & Communication

• Research and staying up to date on the latest process and IT advancements to automate and modernize systems
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management
• Conducting meetings and presentations to share ideas and findings
• Facilitate process workshops, document any information elicited using process maps and business requirements documents

Prototypes & testing

• Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements
• Serving as a liaison between stakeholders and users
• Supporting business transition and helping to establish change

Job Requirements
Educational Qualification

• A bachelor's degree in business or related field

Previous Work Experience

• A minimum of 5 years of experience in business analysis or a related field
• A history of leading and supporting successful projects
• Experience in web channels, digital portals and mobile applications
• Experience in creating detailed reports and giving presentations
• Experience in Business Requirements documentation (BRD) & Functional Specification documentation (FSD)

Skills And Abilities

• Must have knowledge of process mapping and business process reengineering
• Understand how ERP, BPM, CRM and BI tools operate
• Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable
• Good to have experience in Wireframe designs & Prototypes
• Ability to see the big picture, understand project objectives and apply their understanding of how processes should work to operational improvement initiatives
• Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes
• Excellent knowledge of Agile methodologies like SCRUM, KANBAN
• Related industry certifications (CBAP, PMI-PBA, CSPO)
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills

About IHorizons
iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.

We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.

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You will be responsible for evaluating business processes and anticipating requirements, identifying improvement areas, assisting in developing and executing apt solutions, leading business process reviews, and performing requirement analysis. Performing user acceptance tests, monitoring deliverables, enhancing customer experience, and ensuring timely completion of projects, facilitating process workshops, gathering & documenting critical information, managing process change.

Working from the start of the project, building appropriate communication with business and designers to ensure the delivery of the best possible design, to ensure the customer experiences are designed to add value to product building, and meets the client expectations.

• Understanding customer requirement, performing requirements analysis
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, assist dev teams in developing and implementing solutions.
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with clients, technicians, and managerial staff
• Ensuring solutions meet business needs and requirements.
• Prioritizing initiatives based on business needs and requirements.
• Propose solutions based on conducted research and latest market trends.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions
• Drawing wireframes for the different product pages

• Research and staying up to date on the latest process and IT advancements to automate and modernize systems.
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Conducting meetings and presentations to share ideas and findings.
• Facilitate process workshops, document any information elicited using process maps and business requirements documents.

• Participate in user acceptance testing to ensure that the developed solution matches the gathered requirements.
• Serving as a liaison between stakeholders and users
• Supporting business transition and helping to establish change.

• A bachelor's degree in business or related field.

• A minimum of 5 years of experience in business analysis or a related field
• A history of leading and supporting successful projects
• Experience in web channels, digital portals and mobile applications.
• Experience in creating detailed reports and giving presentations.
• Experience in Business Requirements documentation (BRD) & Functional Specification documentation (FSD).

• Must have knowledge of process mapping and business process reengineering.
• Understand how ERP, BPM, CRM and BI tools operate.
• Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
• Good to have experience in Wireframe designs & Prototypes.
• Ability to see the big picture, understand project objectives and apply their understanding of how processes should work to operational improvement initiatives.
• Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes.
• Excellent knowledge of Agile methodologies like SCRUM, KANBAN
• Related industry certifications (CBAP, PMI-PBA, CSPO)
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills

About iHorizons

iHorizons is a leading provider of business solutions and technology services in the Arab World. Headquartered in Doha, Qatar, we work with prominent clients to support their digital service migration journeys. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies.

We are a forward-looking organization, always enhancing our methodologies and adopting new technologies so that we would serve our customers better and improve our position in the market. We have an outstanding culture, and we provide unique opportunities for career growth to all our staff.

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Company Description

malomatia is a leading provider of professional technology services and solutions, bringing together professionals from Qatar and across the world with deep domain expertise. The company supports a flexible and problem-solving attitude to cater to every customer situation. Motivated by Qatar's National Vision 2030 of economic transformation, malomatia recognizes the importance of transforming Qatar into a knowledge-based society. malomatia's goals are aligned to support national objectives by delivering integrated IT services and solutions in the Government, Healthcare, and Education sectors. The company is committed to empowering its customers to achieve their organizational or business objectives to ensure mutual success.

Role Description

We are looking for motivated fresh graduates (or up to 2 years of experience) to join our team as 
Techno-Functional Operations Analysts

. This role bridges business operations and IT, offering unique exposure to both technical and functional responsibilities.

If you are eager to learn, adaptable, and want to kick-start your career in a 
hybrid techno-functional role

, we would love to hear from you.

Key Responsibilities:

• Provide functional L2 support for the Al Nadeeb system.
• Troubleshoot issues, write SQL queries, and analyze data.
• Participate in system testing and quality assurance.
• Prepare operational reports and management presentations.
• Conduct site visits to customs locations and collect user feedback.
• Support surveys, change requests, and process improvements.

Qualifications

• Bachelor's in Computer Science, IT, or related field.
• Strong problem-solving and analytical skills.
• Proficiency in Excel & PowerPoint.
• Basic SQL knowledge and interest in coding (Python preferred).
• Good communication and interpersonal skills.
• Willingness to travel for site visits.
• Fluency in Arabic and English is mandatory.

Location

Doha, Qatar

Experience

3-6

Job Type

Outsourcing

Job Description

We are looking to hire an IT Business System Analyst (HR Domain) for a Port Operations Company in Doha, Qatar.

Requirements:

• Minimum 5 years of experience in business systems analysis with strong exposure to Oracle Fusion, ERP implementation, and enhancement projects.
• Must have proven experience in HR domain, including HR modules within ERP systems.
• Strong skills in business analysis, change management, and project coordination (Agile/Scrum/Waterfall methodologies preferred).
• Ability to coordinate with stakeholders, vendors, and MSPs for successful delivery and support of IT business solutions.

Skills

Information Technology, Test Cases, Business Analysis, Project Planning, Quality Assurance, Waterfall, Scrum, Requirements Gathering, Data Modeling, Interpersonal Skill, Change Management, Agile, Workflow, Methodologies, Excel, Oracle Fusion, Documentation, Sql, Project Management, Oracle, Interpersonal Skills

We're Hiring: Senior Systems Analyst

Industry:
Oil & Gas / Petrochemicals

Location:
Qatar

Type:
Full-time – Direct Hire

Are you a seasoned Senior Systems Analyst ready to take on a pivotal role in transforming and securing enterprise-level IT infrastructure?

We are looking for a technical expert and strategic thinker to join the Information Systems team. In this role, you will design, implement and maintain critical IS solutions, optimize system performance, and ensure compliance with local and international regulatory standards. If you have a deep understanding of infrastructure systems, security practices and enterprise architecture, this is your opportunity to make a significant impact.

Key Responsibilities:

• Design, deploy and maintain enterprise IS solutions across various platforms.
• Evaluate, recommend and implement new technologies to enhance system performance and security.
• Manage and support a wide range of systems including:
• Virtualization (VMware/Hypervisors).
• Active Directory, DNS, DHCP.
• Microsoft SCCM & Microsoft 365 solutions.
• Backup & Storage Systems (on-premises and cloud).
• MFA, SSO, PAM and collaboration tools like MS Teams.
• Perform vulnerability assessments and patch deployment on Windows and non-Windows platforms.
• Lead internal and external audit support, ensuring alignment with cybersecurity and compliance frameworks.
• Collaborate with IS SMEs and external vendors for solution implementation.
• Drive continuous improvement in systems, policies, and procedures.

Qualifications & Experience:

• Bachelor's Degree in Computer Science, Engineering or IT (Master's in Cybersecurity is a plus).
• 5-7 years of experience in a similar role (Oil & Gas / Petrochemical sector preferred).

Technical Skills:

• Strong hands-on experience with Microsoft systems and virtualization platforms.
• Proficient in SCCM, Backup & Recovery, Patch Management.
• Familiarity with Web Services, SOA, and LDAP.
• Excellent analytical, problem-solving, and communication skills.

Certifications:

• Microsoft Certified Systems Engineer (MCSE).
• CISSP, CISA, CEH, GIAC or equivalent.

Security & Compliance:

• Ensure alignment with cybersecurity standards and Qatar's compliance requirements.

You'll work in a highly collaborative environment that values technical leadership, continuous improvement and security first approach. You'll be empowered to bring your expertise to mission-critical systems, working at the forefront of infrastructure and cybersecurity.

Apply now and be a part of a team shaping the future of secure enterprise systems.

Job Title: Business Analyst – RPA / BPM

Experience:
5+ Years

Domain:
Banking

Location:
Qatar

Job Overview:

We are looking for an experienced
Business Analyst – RPA/BPM
to join a leading banking project in Qatar. The ideal candidate should have strong expertise in business process analysis, robotic process automation, and BPM tools — especially IBM's automation suite — and should be capable of translating business needs into scalable automation solutions.

Key Responsibilities:

• Analyze and map end-to-end business processes using IBM RPA and Business Process Mining tools.
• Identify opportunities for automation, cost reduction, and process optimization through data-driven insights.
• Collaborate with cross-functional teams, including business users, data engineers, and IT teams, to design and implement RPA/BPM solutions.
• Leverage analytics and AI to detect inefficiencies, process bottlenecks, and areas for improvement.
• Recommend and present intelligent automation strategies (IPA, RPA) to business stakeholders.
• Assist with the configuration, deployment, and user training for IBM's RPA and Business Process Mining software.
• Prepare documentation, process flowcharts, and business cases to support proposed automation initiatives.
• Deliver presentations that communicate process insights and the ROI of automation initiatives.
• Stay updated with the latest trends in RPA, BPM, process mining, and digital transformation.

Required Skills and Experience:

• Bachelor's degree in Business Administration, Information Systems, Engineering, Data Science, or a related field.
• 5+ years of experience in business analysis, with a focus on
  RPA
  and
  BPM
  .
• Hands-on experience with
  IBM automation tools
  , including:
• IBM Cloud Pak for Automation
• IBM Robotic Process Automation
• IBM Process Mining
• Strong understanding of
  business process modeling
  ,
  workflow management
  , and
  process improvement methodologies
  .
• Proficiency in data analysis and visualization tools such as
  Power BI
  ,
  Tableau
  ,
  Python
  , or
  R
  .
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience working in a
  banking or financial services
  environment.

Preferred Skills:

• Certifications in
  BPM
  ,
  Six Sigma
  ,
  Lean
  , or other process improvement methodologies.
• Experience in
  AI/ML
  or
  advanced analytics
  for business process optimization.
• Familiarity with
  cloud platforms
  and enterprise software integrations.
• Prior experience in
  digital transformation projects
  or
  automation consulting
  .

Lead Business Analyst

Description

The Lead Business Analyst will drive the discovery, documentation, and management of business and technical requirements for enterprise integration projects. The BA will serve as a bridge between stakeholders and delivery teams to ensure that solution development meets strategic and operational needs.

Key Responsibilities

Lead requirements gathering sessions and stakeholder interviews to capture business needs.

Analyze existing processes and systems to identify integration opportunities and constraints.

Create detailed business requirement documents (BRDs), functional specifications, user stories, and acceptance criteria.

Develop process maps, interface data mappings, and workflow diagrams.

Work closely with architects and developers to ensure clarity and feasibility of requirements.

Define and support the development of test scenarios and participate in UAT planning.

Track and manage requirement traceability, change control, and issue resolution.

Required Skills and Qualifications

10+ years of experience as a Business Analyst in complex IT projects.

Proven ability to document functional, non-functional, and system integration requirements.

Proficiency in tools like Azure ADO, Visio, BPMN, and requirements modeling techniques.

Strong understanding of API-driven integrations and data transformation concepts.

Excellent stakeholder management, presentation, and communication skills.

Nice to have

Experience in aviation, airline operations, or IFE system integrations.

Familiarity with REST APIs, Swagger/OpenAPI, and enterprise data models.

Minimum 5 years' experience in Loan IQ implementations & interface development

Strong knowledge of Loan IQ framework, data model, SDK, inquiry scripts, event triggers

Hands-on expertise in loan processing, accounting, pricing, accruals, GL entries & payments

Experience in core Java/J2EE, XML, Rest API, Oracle

4+ years in banking industry systems with focus on IT, SIT/UAT testing, and integration

Job Type: Full-time