61 German Speaker jobs in Qatar

Enterprise Account Executive - Telecoms - DACH Territory - German Speaker

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors.

We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave.

Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application.

Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company.

We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence.

In building our sales team, we look for five things:

Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers

Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools.

The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise.

Location: For this role, you need a good knowledge of the Telco market in the DACH region. Being based in DACH would therefore be preferable.

What your day will look like

Represent the company, its solutions and software, in your territory Build and execute a territory plan to prioritize outreach and prospecting Develop new pipeline through outreach, prospecting, local marketing, and industry events Close contracts to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Manage customer relationships and interactions through all stages of the sales cycle Work with field engineers to propose solutions that solve our customers' business problems Work with customer success to identify growth opportunities Maintain accurate pipeline data and forecasts within Salesforce Establish productive professional relationships with key influencers and decision makers

What we are looking for in you

Bachelor's level degree, preferably in engineering or computer science Experience of open source technology and solutions Detail oriented with effective follow-up Experience in enterprise software or technology sales planning and execution in the Telecoms in the DACH region Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as German language Ability to travel for customer engagements, industry events and company events

Additional Skills Of Interest

Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events

What we offer you

We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation: Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

Requirements

• High school diploma or equivalent is required; a degree in a related field is a plus
• Prior experience in a customer service or call center role is preferred
• Strong communication skills, both verbal and written
• Ability to handle stressful situations and manage customer expectations effectively
• Proficient in using computer systems and CRM software
• Fluency in Arabic is preferred; knowledge of English is an advantage

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Call Center Agent

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Call Center Agent

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Greenfix Property Care Additional Information

Job Number 25125983

Job Category Rooms & Guest Services Operations

Location The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar

Schedule Full Time

Located Remotely? N

Position Type

Non-Management

Position Summary

Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

Job Id: 7ETchcmFh980E4+i+iGuitpb/5PU3jlS1YlUEcyjpeP9XDeMM0+BbMujJwINFgcGZsV1VYlUQkmVCxyb7otD4Q+lb1uVFdJZmxMLePsAXPyBk89iTAPRT/Vq0g0DZOBvV5tTRRN7i5HR7lHGgBT1bKNBggCY5Ta/ljF4rCLiZ8J0MnkkaudB14J6ctC9Fa4x0gQvCNI= Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Other Industries Household Services Referrals increase your chances of interviewing at Greenfix Property Care by 2x Get notified about new Call Center Representative jobs in

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Guest Experience Expert (Front Desk Agent)

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Customer Support:

Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.

Issue Resolution:

Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer experience.

Data Entry and Documentation:

Recording and documenting interactions accurately in the customer relationship management (CRM) system for follow-up and quality assurance purposes.

Product Knowledge:

Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.

Collaboration:

Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.

Performance Metrics:

Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.

Requirements

High school diploma or equivalent is required; a degree in a related field is a plus Prior experience in a customer service or call center role is preferred Strong communication skills, both verbal and written Ability to handle stressful situations and manage customer expectations effectively Proficient in using computer systems and CRM software Fluency in Arabic is preferred; knowledge of English is an advantage

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Hiring

Call Center Agent
- experience in electronics field is a benefit
- experience as a Call Center Agent min 3 years
- ability to work with multiple tasks
- transferable (with NOC)
- valid QID
- available in Qatar

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- call center agent: 3 years (required)

**We are looking to hire a qualified Call Center Agent to join our dynamic team.**

**Job Description**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

**Job Types**: Full-time, Permanent

**Salary**: QAR6,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Banking / Financial Institutional: 2 years (required)

**Language**:

- English (required)
- Arabic (required)

Ø Manages inbound/outbound calls and respond to customer’s inquiry in a timely manner.

Ø Registering new clients, introducing HealthyHome and offering available services as suitable.

Ø Identifies customers’ needs, clarify information, research every issue and providing solutions.

Ø Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Ø Making calls to clients to learn about their needs, complaints, or other issues with services.

Ø Preparing quotations as per the requirement from customer and estimation from Operations and sending to customer for approval with follow up.

Ø Engaging in active listening with callers, clarifying information and diffusing angry clients.

Ø Manages complaints and resolves problems by clarifying issues and exploring options.

Ø Assists customers with any technical issues and escalate the matter to concerned department.

Ø Building lasting relationships with clients based on trust and reliability.

Ø Making sales or recommendations for services that may better suit the client needs.

Ø Scheduling callouts and liaising with the technical team on a daily basis an in a timely manner.

Ø Follow-up with clients regarding feedback, payments, new projects and inquiries.

Ø Maintains & improves quality results by adhering to standards and making recommendation.

Ø Keep records of all conversations in Call-Center database in a comprehensible way.

Ø Enhances organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Ø Converting customer leads into new sales by presenting quality solutions to clients.

Ø Maintains company standard and keeps customer satisfaction as a primary objective.

**Salary**: QAR4,500.00 - QAR5,000.00 per month

Job Description

Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:

• Handling inbound and outbound calls related to banking inquiries and services.
• Providing accurate information and solutions to customer queries.
• Maintaining customer records by updating account information.
• Resolving customer complaints efficiently and effectively.
• Collaborating with team members to improve customer service processes.
• Adhering to all company policies and procedures.
  
  

Required Profile

We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:

• Previous experience in a call center or customer service role, preferably in the banking industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and handle challenging situations calmly.
• Proficiency in using computer systems and software applications.
• Fluency in English; knowledge of Arabic is a plus.
  
  

Offer

ECCO Gulf Majorel Qatar offers a dynamic work environment with opportunities for career advancement. Our comprehensive benefits package includes:

• Competitive salary and performance-based incentives.
• Comprehensive health insurance coverage.
• Paid time off and holiday benefits.
• Continuous training and professional development opportunities.
• Supportive and collaborative team culture.
• Employee wellness programs.
  
  

Join us and be part of a team that values excellence and customer satisfaction. #J-18808-Ljbffr

Required Profile

We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:

• Previous experience in a call center or customer service role, preferably in the banking industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and handle challenging situations calmly.
• Proficiency in using computer systems and software applications.
• Fluency in English; knowledge of Arabic is a plus.

Job Description

Join ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include:

• Handling inbound and outbound calls related to banking inquiries and services.
• Providing accurate information and solutions to customer queries.
• Maintaining customer records by updating account information.
• Resolving customer complaints efficiently and effectively.
• Collaborating with team members to improve customer service processes.
• Adhering to all company policies and procedures.

Offer

ECCO Gulf Majorel Qatar offers a dynamic work environment with opportunities for career advancement. Our comprehensive benefits package includes:

• Competitive salary and performance-based incentives.
• Comprehensive health insurance coverage.
• Paid time off and holiday benefits.
• Continuous training and professional development opportunities.
• Supportive and collaborative team culture.
• Employee wellness programs.

Join us and be part of a team that values excellence and customer satisfaction.

#J-18808-Ljbffr