4 Global Operations jobs in Qatar

We are looking for an experienced Project Manager specializing in Business Operations within the banking sector. The role involves leading and managing strategic projects, optimizing operational processes, and ensuring alignment with organizational objectives. The ideal candidate will drive operational efficiency, coordinate cross-functional teams, and implement business initiatives that enhance productivity and customer satisfaction.

Key Responsibilities:

• Lead, plan, and execute business operations projects from initiation to completion, ensuring timelines, budgets, and quality standards are met
• Coordinate with cross-functional teams, including operations, compliance, risk, IT, and finance, to implement business process improvements
• Monitor project performance, track key milestones, and provide regular updates to senior management
• Identify operational risks and develop mitigation strategies to ensure smooth project execution
• Ensure compliance with banking regulations, internal policies, and governance standards
• Drive process optimization initiatives to enhance efficiency, reduce costs, and improve customer experience
• Manage stakeholders' expectations and foster collaboration across business units
• Prepare detailed project documentation, reports, and presentations for management review

Qualifications, Experience, and Skills:

• Bachelor's degree or higher in Banking, Finance, Business Administration, or a related field (preferred)
• Minimum 10 years of experience in project management or business operations within the banking sector, GCC experience preferred.
• Proven track record of managing large-scale projects and driving business operations excellence
• Excellent leadership, communication, and stakeholder management skills
• Proficiency in project management tools and methodologies
• Analytical mindset with strong problem-solving and decision-making abilities
• Arabic speaking candidates preferred

Job Types: Full-time, Permanent

Education:

• Bachelor's (Preferred)

Experience:

• Project Manager - Business Operations (Banking sector): 10 years (Required)

Language:

• Arabic (Required)

Location:

• Doha (Preferred)

Experience:

At least 7 years' experience into HR with manpower outsourcing organization primarily into Oil and Gas sector.

Should have team handling experience.

Should have experience working with the Senior Leadership/Top Management.

Work Experience in the GCC based organization or served the clients in the GCC is an added advantage

Educational Qualification:

MBA in Human Resource Management preferably from the Tier-1 College

Work Location:

Doha, Qatar

Roles and Responsibilities:

• Administer the holistic HR process, ensuring compliance with Qatar labor laws, regulations, and industry standards.
• Manage seamless employee onboarding and exit procedures, fostering positive employee experience.
• Facilitate transparent communication channels to promote employee engagement and organizational cohesion.
• Maintain accurate employee records and oversee payroll management across divisions.
• Address employee grievances, conflicts, and disciplinary actions, nurturing a supportive work environment.
• Develop and implement comprehensive training and development programs to enhance employee skills and performance.
• Create, update, and enforce HR policies and procedures to align with legal mandates and organizational objectives.
• Drive performance evaluation processes, incentive distribution, and talent management strategies.
• Champion initiatives for employee engagement, diversity, equity, and inclusion.
• Lead workforce planning efforts, including succession planning and talent acquisition strategies.
• Implement and optimize HR technology solutions, including ERP systems, analytics tools and AI to streamline processes and enhance employee experience.
• Cultivate a culture of employee wellness through programs promoting physical, mental, and emotional well-being.
• Integrate corporate social responsibility initiatives into HR strategies and community engagement efforts.
• Lead employer branding campaigns and manage reputation as an employer of choice.
• Oversee knowledge management processes, HR documentation, and training resources.
• Optimize budget management for the People and Culture department, ensuring efficient resource allocation.
• Create, update, enforce and monitor KRA's and KPI''s in association with each department and act as the owner for publishing at agreed intervals. Implement the same in ERP for automatic update and testing.
• This consolidated role encompasses a comprehensive array of responsibilities critical to fostering a thriving organizational culture and maximizing employee potential.

Job title

Manager Flight Operations Business Support

Ref #

Location

Qatar - Doha

Job family

Pilots & Flight Operations

• Closing date: 14-Oct-2025

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.

As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Additionally, you will also provide support to SVP Network Operations and SVP Flight Operations in day-to-day management matters and initiatives to ensure that and SVP Flight Operations meets its operational and strategic objectives.

Specific responsibilities for the role include:

Strategic

• Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.
• Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division's strategy.
• Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.
• Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.
• Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.

Operational

• Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.
• Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.
• Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.
• Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.
• Develop strategic and tactical plans for the emergence of a 'process driven' culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.
• Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.
• Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.
• Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant University or College qualifications with Minimum 9 years of job-related experience.
• Airline Operational Control environment i.e. OCC / IOC.
• Experience in Business administration and managing cross functional teams within an airline environment.
• Experience in Financial/Accounting and 3rd party contract management preferred.
• Compliance /audit and process improvement experience.
• Knowledge of organisational development.
• Strong leadership / team management skills, hands on business style - ability to "make things happen".
• Excellent planning/organizing, analytical and problem-solving skills/techniques.
• Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.
• Excellent verbal and written communication skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.