12 Global Operations jobs in Qatar

We are looking for an experienced Project Manager specializing in Business Operations within the banking sector. The role involves leading and managing strategic projects, optimizing operational processes, and ensuring alignment with organizational objectives. The ideal candidate will drive operational efficiency, coordinate cross-functional teams, and implement business initiatives that enhance productivity and customer satisfaction.

Key Responsibilities:

• Lead, plan, and execute business operations projects from initiation to completion, ensuring timelines, budgets, and quality standards are met
• Coordinate with cross-functional teams, including operations, compliance, risk, IT, and finance, to implement business process improvements
• Monitor project performance, track key milestones, and provide regular updates to senior management
• Identify operational risks and develop mitigation strategies to ensure smooth project execution
• Ensure compliance with banking regulations, internal policies, and governance standards
• Drive process optimization initiatives to enhance efficiency, reduce costs, and improve customer experience
• Manage stakeholders' expectations and foster collaboration across business units
• Prepare detailed project documentation, reports, and presentations for management review

Qualifications, Experience, and Skills:

• Bachelor's degree or higher in Banking, Finance, Business Administration, or a related field (preferred)
• Minimum 10 years of experience in project management or business operations within the banking sector, GCC experience preferred.
• Proven track record of managing large-scale projects and driving business operations excellence
• Excellent leadership, communication, and stakeholder management skills
• Proficiency in project management tools and methodologies
• Analytical mindset with strong problem-solving and decision-making abilities
• Arabic speaking candidates preferred

Job Types: Full-time, Permanent

Education:

• Bachelor's (Preferred)

Experience:

• Project Manager - Business Operations (Banking sector): 10 years (Required)

Language:

• Arabic (Required)

Location:

• Doha (Preferred)

Job Summary

We are seeking a highly organized and strategic Business Planning & Operations Lead to support and drive operational excellence across business rhythms in the country. The role is critical in ensuring the implementation and governance of Microsoft's Customer Engagement Model (MCEM), Rhythm of Business (RoB), and key strategic programs. This position will partner closely with Country Leadership and regional teams to streamline processes, provide business insights, and maximize execution outcomes.

Lead the implementation and execution of MCEM RoB in the country, ensuring full alignment with the MCEM RoB RACI model and driving adoption across business segments.

Own the local landing and enablement of the Individual Accountability Planning (IAP) for Managers, including coaching, communication, and education on tools and reporting frameworks.

Manage the communication framework and governance for all MCEM RoB-related activities in the country.

Prepare and consolidate weekly country-level RoB outcome summaries, aligned with regional (CEMA) MCEM templates.

Ensure focus on critical business issues through structured RoB agendas and standardization (summaries, calendars, notes, follow-ups).

Actively collaborate with Area and SubArea BPMs to provide and receive feedback on RoB execution and tool adoption.

Recommend and implement process simplifications without compromising business outcomes; align local rhythms with MCEM RoB.

Orchestrate and manage Country Leadership Team meetings (cadence, content, stakeholders, reporting) and ensure accountability on follow-ups.

Provide business insights to support leadership decision-making and identify growth and execution opportunities.

Support country-level business planning, resource management, and alignment with global strategies (e.g., MCAPS).

Lead the implementation and tracking of local strategic programs, ensuring alignment with goals, proper communication, resource allocation, and timeline adherence.

Drive the development and execution of the Country Growth Plan, ensuring cross-functional alignment and follow-through.

Lead the adoption of standard tools (MSXi, GSOC) and retire legacy local reporting systems; champion tool standardization and process consistency.

Track performance against business plans, support course correction, and influence execution effectiveness.

Be the point of contact for GSOC, support its expansion, provide coaching, and manage escalations to Area owners.

Full adoption of MCEM RoB and IAP for Managers across the country.

Delivery of business planning (BP) outputs as per guidelines.

On-time execution of strategic programs aligned with the business plan.

100% adoption of standard toolsets (MSXi, GSOC).

Bachelor’s degree in Business Administration, Strategy, Operations, or related field.

5–10 years of relevant experience in business planning, operations, or program management, preferably in a multinational or tech-driven environment.

Strong knowledge of Microsoft ecosystem tools and methodologies (MCEM, MSXi, GSOC).

Excellent analytical, project management, and stakeholder engagement skills.

Ability to manage cross-functional projects and influence across multiple levels of leadership.

Manager Flight Operations Business Support

Join to apply for the Manager Flight Operations Business Support role at Qatar Airways

About The Role: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.

As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations.

Specific Responsibilities For The Role Include:

Strategic

• Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.
• Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division’s strategy.
• Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.
• Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.
• Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.

Operational

• Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.
• Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.
• Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.
• Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.
• Develop strategic and tactical plans for the emergence of a ‘process driven’ culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.
• Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.
• Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.
• Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.

Qualifications

About you The successful candidate will have the following skills and qualifications:

• Relevant University or College qualifications with Minimum 9 years of job-related experience.
• Airline Operational Control environment i.e. OCC / IOC.
• Experience in Business administration and managing cross functional teams within an airline environment.
• Experience in Financial/Accounting and 3rd party contract management preferred.
• Compliance /audit and process improvement experience.
• Knowledge of organisational development.
• Strong leadership / team management skills, hands on business style - ability to “make things happen”.
• Excellent planning/organizing, analytical and problem-solving skills/techniques.
• Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.
• Excellent verbal and written communication skills.

Experience:

At least 7 years' experience into HR with manpower outsourcing organization primarily into Oil and Gas sector.

Should have team handling experience.

Should have experience working with the Senior Leadership/Top Management.

Work Experience in the GCC based organization or served the clients in the GCC is an added advantage

Educational Qualification:

MBA in Human Resource Management preferably from the Tier-1 College

Work Location:

Doha, Qatar

Roles and Responsibilities:

• Administer the holistic HR process, ensuring compliance with Qatar labor laws, regulations, and industry standards.
• Manage seamless employee onboarding and exit procedures, fostering positive employee experience.
• Facilitate transparent communication channels to promote employee engagement and organizational cohesion.
• Maintain accurate employee records and oversee payroll management across divisions.
• Address employee grievances, conflicts, and disciplinary actions, nurturing a supportive work environment.
• Develop and implement comprehensive training and development programs to enhance employee skills and performance.
• Create, update, and enforce HR policies and procedures to align with legal mandates and organizational objectives.
• Drive performance evaluation processes, incentive distribution, and talent management strategies.
• Champion initiatives for employee engagement, diversity, equity, and inclusion.
• Lead workforce planning efforts, including succession planning and talent acquisition strategies.
• Implement and optimize HR technology solutions, including ERP systems, analytics tools and AI to streamline processes and enhance employee experience.
• Cultivate a culture of employee wellness through programs promoting physical, mental, and emotional well-being.
• Integrate corporate social responsibility initiatives into HR strategies and community engagement efforts.
• Lead employer branding campaigns and manage reputation as an employer of choice.
• Oversee knowledge management processes, HR documentation, and training resources.
• Optimize budget management for the People and Culture department, ensuring efficient resource allocation.
• Create, update, enforce and monitor KRA's and KPI''s in association with each department and act as the owner for publishing at agreed intervals. Implement the same in ERP for automatic update and testing.
• This consolidated role encompasses a comprehensive array of responsibilities critical to fostering a thriving organizational culture and maximizing employee potential.

Job title

Manager Flight Operations Business Support

Ref #

Location

Qatar - Doha

Job family

Pilots & Flight Operations

• Closing date: 14-Oct-2025

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations – Network Operations team as a Manager Flight Operations Business Support to be based in Doha, Qatar.

As a Manager Flight Operations Business Support, you will be responsible for developing, implementing and maintaining an optimized framework of administrative and functional support to ensure synergy across Flight Operations Division. In this role, you will be required to provide and manage efficient and effective business processes, continuous improvement initiatives and strategic oversight, reflective of best working practices, to meet the wider goals of Flight Operations. Additionally, you will also provide support to SVP Network Operations and SVP Flight Operations in day-to-day management matters and initiatives to ensure that and SVP Flight Operations meets its operational and strategic objectives.

Specific responsibilities for the role include:

Strategic

• Develop and maintain IOC Policy Manual and functional policies and procedures in relation to, ensuring all company and authority regulations are adhered to.
• Set quarterly strategic plans for the Flight Operations Business Support team in line with senior management wider strategy ensuring departmental goals are adding to the division's strategy.
• Lead cross functional strategic initiatives on behalf of Flight Operations management to ensure a cohesive approach to delivering divisional objectives.
• Review industry practices and trends and implement new techniques as appropriate to ensure Qatar Airways Flight Operations maintains its leading position within the industry.
• Ensure Flight Operations infrastructure meeting requirements and plan for future development and growth, per strategic roadmap.

Operational

• Work with leaders and executive management to ensure all administrative and functional support activities are documented and managed within a best practice framework.
• Direct, control and supervise the administrative function within Flight Operations to ensure optimized and efficient support services are delivered.
• Represent Flight Operations interests and priorities in companywide forums including, Financial Reviews, Internal and External Audit requests, HR and Facilities initiatives, Business Contingency Planning and Operational meetings to ensure cross-functional development and alignment.
• Liaise with Flight Operations management team to ensure timely preparation, review and delivery of annual budget cycle ensuring efficient utilization of QR resources.
• Develop strategic and tactical plans for the emergence of a 'process driven' culture to ensure that all activities are identified and documented minimizing risk to delivery of Flight Operations objectives.
• Design and implement a compliance framework to verify that IOC processes and procedures are being adhered to, ensuring safety regulations and standards are being met.
• Ensure proper use of IOC resources through oversight and management review of IOC Budget, delivering cost optimization for the benefit of Qatar Airways.
• Establish an IOC contracting and review process to ensure financial accountability and ownership of 3rd party related costs by department managers.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

About you

The successful candidate will have the following skills and qualifications:

• Relevant University or College qualifications with Minimum 9 years of job-related experience.
• Airline Operational Control environment i.e. OCC / IOC.
• Experience in Business administration and managing cross functional teams within an airline environment.
• Experience in Financial/Accounting and 3rd party contract management preferred.
• Compliance /audit and process improvement experience.
• Knowledge of organisational development.
• Strong leadership / team management skills, hands on business style - ability to "make things happen".
• Excellent planning/organizing, analytical and problem-solving skills/techniques.
• Ability to converse, influence and maintain dialogue with managers, staff and external stakeholders at all levels.
• Excellent verbal and written communication skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

GovCIO is currently hiring for SharePoint Operations/Base Records Management. This position will be located in Qatar and will be an onsite position.

Provide SharePoint operation and other web technology support. The contractor shall:

1. Administer, operate, maintain and sustain AFCENT SharePoint and other web technologies for standardized layout development, accessibility, and security;
2. Ensure information is cleared by the local Public Affairs office prior to publishing;
3. Ensure pages are not programmed with other languages without written approval from the AFCENT Network Operations and Security Center (NOSC);
4. Provide training to local end users, site owners, and knowledge managers (KM);
5. Ensure web technologies are IAW AFCENT Web Standardization Concept of Operations and Special Instructions to Communicators (SPIN-C);
6. Coordinate with the NOSC to maintain the integrity of enterprise applications;
7. During troop rotation, update pages with new Points of Contact (POCs) within the first two weeks of the active duty POC's rotation;
8. Update web pages within 72 hours of receiving an update request;
9. Coordinate squadron update requests with site owners;
10. Attend and participate in NOSC-directed meetings and conferences.

Provide base records management support. The contractor shall:

1. Augment the Base Record Manager, Base Publication Manager, and the Base Privacy Manager;
2. Perform maintenance and management of physical records, electronic records, publications, and SharePoint;

Serve as the record custodian and provide continuity between active duty member rotations.

High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret.

Required Skills and Experience:

• IAT-II
• Microsoft-Certified Technology Specialist - SharePoint and SharePoint Server; AND
• Microsoft-Certified Information Technology - SharePoint Administrator; AND
• Associate level experience in: design, maintenance, and operation of medium to large SharePoint Farm; understanding SharePoint infrastructure and administering other supported technology; creating custom workflows; business process analysis and understanding of user and functional requirements; business process mapping; system implementation (e.g., conceptual and detailed design, configuration, requirements process analysis, and testing; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add-on devices; systems management, monitoring, and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance, and sustainment.
• Associate level of experience in: Microsoft Office SharePoint Server 2013 or later; SharePoint Designer 2013 or later; Microsoft SQL Server 2012 or later; Microsoft Customer Relationship Management; Microsoft Active Directory Federated Service; Microsoft Enterprise Server 2012 or later; Microsoft Windows Operating Systems; Microsoft Active Directory; Collaboration, portals, enterprise search, enterprise content management, business data catalog, shared services provider; Creating/assembling custom web parts, specifically for enterprise search functionality and web part user interface elements customizations; SharePoint templates, application templates, master pages, and role-based templates, custom handlers; STSDEV with Visual Studio 2015 Enterprise or later; XML, AJAX, web services, and XSLT; .NET framework, to include .NET 2.0, 3.0, and 3.5; and creating custom controls in .NET and deploying them in SharePoint 2013 or later.
• Associate level of experience in analyzing and troubleshooting military networks as specified in the TO.

GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Pay Range : USD $61,850.00 - USD $75,566.00 /Yr.