68 Ground Staff jobs in Doha

Procurement Officer - Ground Services

Doha, Doha Qatar Airways

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Job Description

About the role

We are currently recruiting for Procurement Officer for Ground Services in Doha.

The role is responsible to perform operational task for all Ground Services procurement requirements, support and facilitate Ground services procurement section for operational and administrative task. Participate in managing vendor accounts and provide time bound execution of tenders. Acts as the Ground Services buyer in front of participated suppliers.

Key accountabilities include:

- Execute procurement activities in line with category requirements, meeting time frames and planning for Procurement Activities with our internal stakeholders to secure a competitive environment.
- Identifies and generate cost saving opportunities for the contracted services with the suppliers in order to minimize the current total spend for QR.
- Recommends process improvement to our internal stakeholders in order to reduce Request for (RFQ) Quotation timelines.
- Track contracted supplier performance to circumvent issue and achieve higher service levels for QR.
- Conduct market research to identify potential as well as do maintain and promote sound relationship with suppliers.
- Complete end to end tender details including all documents required as per relevant policies.
- Provide regular status update and act as the primary contact for queries and project to all internal stakeholders.
- Achieving assigned KPIs in line with Category KPIs to support department and company goals.
- Perform other department duties related to position as directed by the Head of Department.
- Contribute towards Qatar Airways Group Environmental Objectives and Targets.

Be part of an extraordinary story
your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:
About you
- Bachelor's Degree or High School Qualification / Vocational Qualification /Diploma or Equivalent
- Minimum 4 years of job-related experience
- Must have a strong procurement experience.
- Essential to have relative trainings pertaining to procurement and negotiations.
- Have decent enough experience in Ground Services
- Preferred to have a finance background
- Essential to have a good communication skill
- Strong negotiation skills
- Numeracy and the ability to present data clearly and accurately
- Planning, Problem Solving and Decision-Making abilities.
- Demonstrative initiative
- Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
This advertiser has chosen not to accept applicants from your region.

Systems Support Officer | Ground Services

Doha, Doha Qatar Airways

Posted today

Job Viewed

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Job Description

Join to apply for the Systems Support Officer | Ground Services role at Qatar Airways

Join to apply for the Systems Support Officer | Ground Services role at Qatar Airways

About The Role

The role is mainly focusing on GS projects' support relating to airport systems, GS automation, innovative technologies implementation.

About The Role

The role is mainly focusing on GS projects' support relating to airport systems, GS automation, innovative technologies implementation.

Responsibilities Include But Not Limited To

  • Support the preparation of GS Strategic Automation roadmaps
  • Prepare / Validate Projects Business case
  • Maintain a centralized project tracker and ensure timely updates from project teams to ensure consolidation of regular reports and dashboards on project status, risks and issues
  • Monitoring and Reporting project progress, and preparing reports for stakeholders.
  • Documenting processes while ensuring full data and policies compliance
  • Supporting with User acceptance testing
  • Ensure regulatory requirements are in compliance such as Advance Passenger Information System (APIS) Advance Passenger Processing (APP), Electronic System for Travel Authorization (ESTA), Secure Flights Flight Program To/Form US (SFP) and other
  • Perform other department duties related to his/her position as directed by the head of department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Job Posting

Jul 14, 2025, 2:23:30 AM

About You

  • Minimum of 3 years of job related airline experience
  • Project management skills and experience
  • Altea system knowledge
  • Ability to work under pressure and tight deadlines
  • Knowledge in preparing presentations using various tools such as Power BI, PowerPoints…etc
  • Excellent knowledge of MS Office products
  • Adaptable, innovative with high level of commitment

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Airlines and Aviation

Referrals increase your chances of interviewing at Qatar Airways by 2x

Get notified about new System Support Officer jobs in Doha, Qatar .

Customer Support Engineer- Infrastructure Customer Support Engineer- Manage Engine

Doha, Qatar QAR9,000.00-QAR11,000.00 2 months ago

Technology Support Engineer (Arabic).( English) ITIL macOS mobile OS Windows Research Assistant Professor (Working Title - Engineering Assistant Professor) Robotics and Autonomous Systems - Mechanical Engineering Program

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Systems Support Officer Ground Services

Doha, Doha Qatar Airways

Posted today

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Systems Support Officer Ground Services role at Qatar Airways

Join to apply for the Systems Support Officer Ground Services role at Qatar Airways

About The Role

The role is mainly focusing on GS projects' support relating to airport systems, GS automation, innovative technologies implementation.

About The Role

The role is mainly focusing on GS projects' support relating to airport systems, GS automation, innovative technologies implementation.

Responsibilities Include But Not Limited To

  • Support the preparation of GS Strategic Automation roadmaps
  • Prepare / Validate Projects Business case
  • Maintain a centralized project tracker and ensure timely updates from project teams to ensure consolidation of regular reports and dashboards on project status, risks and issues
  • Monitoring and Reporting project progress, and preparing reports for stakeholders.
  • Documenting processes while ensuring full data and policies compliance
  • Supporting with User acceptance testing
  • Ensure regulatory requirements are in compliance such as Advance Passenger Information System (APIS) Advance Passenger Processing (APP), Electronic System for Travel Authorization (ESTA), Secure Flights Flight Program To/Form US (SFP) and other
  • Perform other department duties related to his/her position as directed by the head of department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

Job Posting

Jul 14, 2025, 2:23:30 AM

About You

  • Minimum of 3 years of job related airline experience
  • Project management skills and experience
  • Altea system knowledge
  • Ability to work under pressure and tight deadlines
  • Knowledge in preparing presentations using various tools such as Power BI, PowerPoints etc
  • Excellent knowledge of MS Office products
  • Adaptable, innovative with high level of commitment

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Airlines and Aviation

Referrals increase your chances of interviewing at Qatar Airways by 2x

Get notified about new System Support Officer jobs in Doha, Qatar .

Customer Support Engineer- Infrastructure Customer Support Engineer- Manage Engine

Doha, Qatar QAR9,000.00-QAR11,000.00 2 months ago

Technology Support Engineer (Arabic).( English) ITIL macOS mobile OS Windows Research Assistant Professor (Working Title - Engineering Assistant Professor) Robotics and Autonomous Systems - Mechanical Engineering Program

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

This advertiser has chosen not to accept applicants from your region.

Systems Support Officer | Ground Services

Doha, Doha Qatar Airways

Posted today

Job Viewed

Tap Again To Close

Job Description

Join to apply for the

Systems Support Officer | Ground Services

role at

Qatar Airways Join to apply for the

Systems Support Officer | Ground Services

role at

Qatar Airways About The Role

The role is mainly focusing on GS projects' support relating to airport systems, GS automation, innovative technologies implementation. About The Role

The role is mainly focusing on GS projects' support relating to airport systems, GS automation, innovative technologies implementation.

Responsibilities Include But Not Limited To

Support the preparation of GS Strategic Automation roadmaps Prepare / Validate Projects Business case Maintain a centralized project tracker and ensure timely updates from project teams to ensure consolidation of regular reports and dashboards on project status, risks and issues Monitoring and Reporting project progress, and preparing reports for stakeholders. Documenting processes while ensuring full data and policies compliance Supporting with User acceptance testing Ensure regulatory requirements are in compliance such as Advance Passenger Information System (APIS) Advance Passenger Processing (APP), Electronic System for Travel Authorization (ESTA), Secure Flights Flight Program To/Form US (SFP) and other Perform other department duties related to his/her position as directed by the head of department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Job Posting

Jul 14, 2025, 2:23:30 AM

About You

Minimum of 3 years of job related airline experience Project management skills and experience Altea system knowledge Ability to work under pressure and tight deadlines Knowledge in preparing presentations using various tools such as Power BI, PowerPoints…etc Excellent knowledge of MS Office products Adaptable, innovative with high level of commitment

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Airlines and Aviation Referrals increase your chances of interviewing at Qatar Airways by 2x Get notified about new System Support Officer jobs in

Doha, Qatar . Customer Support Engineer- Infrastructure

Customer Support Engineer- Manage Engine

Doha, Qatar QAR9,000.00-QAR11,000.00 2 months ago Technology Support Engineer (Arabic).( English) ITIL macOS mobile OS Windows

Research Assistant Professor (Working Title - Engineering Assistant Professor) Robotics and Autonomous Systems - Mechanical Engineering Program

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Hydrogeologist / Ground Water Modeler

Doha, Doha OilExec

Posted today

Job Viewed

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Job Description

Should have strong understanding of hydrogeological principles and practices and experience with computer programming languages, numerical subsurface flow models, GIS software and spatial data analysis. Should have the ability to interpret and analyses various forms of geologic and hydrogeologic data to build a conceptual model of the groundwater regime including contamination. The modelling and hydrogeology works shall be under the supervision of the client’s representative and as per his directions.
Minimum of 15 years of relevant experience in supporting discipline (groundwater modeling hydrogeology, geology, karst, geophysics, geotechnical engineering. Knowledge in geotechnical/geological software such as gINT, Maptek and 3-D geological modeling.
Chartered or Licensed Professional Engineer (or equivalent international certification) with a minimum of 15 years relevant experience. Preferred academic qualification is a MS in Geology, Geological or Civil Engineering from an accredited institution.

**Senior Hydrogeologist / Ground Water Modeler**

**Job Type**: Full Time
Location: Doha
Experience: 15 Years
Job Category: Management
Posted 4 hours ago
This advertiser has chosen not to accept applicants from your region.

Service Quality & Safety Officer -Ground Services

Doha, Doha Qatar Airways

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

About The Role

We are currently recruiting for Service Quality and Safety Officer for Ground Services in Doha.

The successful candidate will assist the Contingency Planning and Service Quality Manager to manage the Hub Operations Support Model through delivery of a Quality assurance program, which provides oversight capability and a regular quality auditing schedule. You will also assist the Qatar Airways Hub Operations in developing commonality in process and ensuring consistency and standards are maintained.

Key Accountabilities Include

  • Supervise all aspects of ground safety and quality to ensure compliance with company/group policy and standards.
  • Implements departmental strategic quality and safety plans. These plans should be based on risk management principles and dialogue with line management and safety forums to determine goals and objectives.
  • Implement company and risk assessment principles in examining roles, activities, resources and equipment.
  • Risk assessment and hazard identification processes across the Hub in order to determine appropriate and effective risk control strategies.
  • Implement Qatar Airways Hub Safety Management System in ground operations, eliminating workplace incidents and injuries, embedding a safety culture, and meeting compliance and business requirements.
  • Provide advice and assistance to line managers and staff to ensure compliance with requirements of legislation, standards, codes of practice and internal policies and procedures.
  • Responsible for an effective audit and quality control program and periodic oversight and observations to check ongoing compliance within Qatar Airways Hub and its suppliers of ground handling service. This includes audits, safety systems audits and functional audits.
  • Conduct investigations and identification of appropriate outcomes.
  • Undertake required performance measurement and trend monitoring to delivery timely and accurate communication of departmental safety performance data.
  • Ensure legislative requirement regarding hazardous substance and emergency preparedness are met and ensure that the provision, storage and maintenance of plant, equipment, substances and systems of work are safe and do not risk employee well-being.
  • Update, maintenance, input and interrogation of relevant system reports and entries on behalf of the department.
  • Responsible for regular reporting and analysis of trends in ground safety.
  • Complete weekly and monthly incident reports and ensure suitable communication at all levels.
  • Act as the main liaison with relevant management and internal/external departments on quality and compliance issues.
  • Perform other duties as requested by the Management.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

Job Posting

Jul 1, 2025, 12:45:48 PM

About You

The successful candidate will have the following qualifications and job specific skills:

  • Bachelor's Degree or equivalent
  • Minimum 4 years of job-related experience required.
  • Relevant airline experience including above and below the wing is essential.
  • Relevant audit qualifications and experience.
  • Demonstrated management experience in an operational environment with extensive experiences in ground services process and standards.
  • Extensive experience, knowledge and understanding of Safety and Quality systems in the aviation industry.
  • Auditor experience/ qualifications, including audit program design and implementation experience is preferred.
  • Vital to have experience with implementation of Standards, Codes or Practices, Legislation or regulations concerning safety.

Job Specific Skills

  • Able to perform complex causal analysis.
  • Excellent command of English language.
  • Ability to Negotiate and influence.
  • Demonstrated ability to work under pressure.
  • Strong problem solving and analytical skills.
  • Methodical and systematic approach with attention to details.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.
This advertiser has chosen not to accept applicants from your region.

Service Quality & Safety Officer -Ground Services

Doha, Doha Qatar Airways

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

About The Role

We are currently recruiting for Service Quality and Safety Officer for Ground Services in Doha.

The successful candidate will assist the Contingency Planning and Service Quality Manager to manage the Hub Operations Support Model through delivery of a Quality assurance program, which provides oversight capability and a regular quality auditing schedule. You will also assist the Qatar Airways Hub Operations in developing commonality in process and ensuring consistency and standards are maintained.

Key Accountabilities Include

  • Supervise all aspects of ground safety and quality to ensure compliance with company/group policy and standards.
  • Implements departmental strategic quality and safety plans. These plans should be based on risk management principles and dialogue with line management and safety forums to determine goals and objectives.
  • Implement company and risk assessment principles in examining roles, activities, resources and equipment.
  • Risk assessment and hazard identification processes across the Hub in order to determine appropriate and effective risk control strategies.
  • Implement Qatar Airways Hub Safety Management System in ground operations, eliminating workplace incidents and injuries, embedding a safety culture, and meeting compliance and business requirements.
  • Provide advice and assistance to line managers and staff to ensure compliance with requirements of legislation, standards, codes of practice and internal policies and procedures.
  • Responsible for an effective audit and quality control program and periodic oversight and observations to check ongoing compliance within Qatar Airways Hub and its suppliers of ground handling service. This includes audits, safety systems audits and functional audits.
  • Conduct investigations and identification of appropriate outcomes.
  • Undertake required performance measurement and trend monitoring to delivery timely and accurate communication of departmental safety performance data.
  • Ensure legislative requirement regarding hazardous substance and emergency preparedness are met and ensure that the provision, storage and maintenance of plant, equipment, substances and systems of work are safe and do not risk employee well-being.
  • Update, maintenance, input and interrogation of relevant system reports and entries on behalf of the department.
  • Responsible for regular reporting and analysis of trends in ground safety.
  • Complete weekly and monthly incident reports and ensure suitable communication at all levels.
  • Act as the main liaison with relevant management and internal/external departments on quality and compliance issues.
  • Perform other duties as requested by the Management.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Job Posting

Jul 1, 2025, 12:45:48 PM

About You

The successful candidate will have the following qualifications and job specific skills:

  • Bachelor’s Degree or equivalent
  • Minimum 4 years of job-related experience required.
  • Relevant airline experience including above and below the wing is essential.
  • Relevant audit qualifications and experience.
  • Demonstrated management experience in an operational environment with extensive experiences in ground services process and standards.
  • Extensive experience, knowledge and understanding of Safety and Quality systems in the aviation industry.
  • Auditor experience/ qualifications, including audit program design and implementation experience is preferred.
  • Vital to have experience with implementation of Standards, Codes or Practices, Legislation or regulations concerning safety.

Job Specific Skills

  • Able to perform complex causal analysis.
  • Excellent command of English language.
  • Ability to Negotiate and influence.
  • Demonstrated ability to work under pressure.
  • Strong problem solving and analytical skills.
  • Methodical and systematic approach with attention to details.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Service Quality & Safety Officer -Ground Services

Doha, Doha Qatar Airways

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

About The Role

We are currently recruiting for

Service Quality and Safety Officer

for

Ground Services

in Doha.

The successful candidate will assist the Contingency Planning and Service Quality Manager to manage the Hub Operations Support Model through delivery of a Quality assurance program, which provides oversight capability and a regular quality auditing schedule. You will also assist the Qatar Airways Hub Operations in developing commonality in process and ensuring consistency and standards are maintained.

Key Accountabilities Include

Supervise all aspects of ground safety and quality to ensure compliance with company/group policy and standards. Implements departmental strategic quality and safety plans. These plans should be based on risk management principles and dialogue with line management and safety forums to determine goals and objectives. Implement company and risk assessment principles in examining roles, activities, resources and equipment. Risk assessment and hazard identification processes across the Hub in order to determine appropriate and effective risk control strategies. Implement Qatar Airways Hub Safety Management System in ground operations, eliminating workplace incidents and injuries, embedding a safety culture, and meeting compliance and business requirements. Provide advice and assistance to line managers and staff to ensure compliance with requirements of legislation, standards, codes of practice and internal policies and procedures. Responsible for an effective audit and quality control program and periodic oversight and observations to check ongoing compliance within Qatar Airways Hub and its suppliers of ground handling service. This includes audits, safety systems audits and functional audits. Conduct investigations and identification of appropriate outcomes. Undertake required performance measurement and trend monitoring to delivery timely and accurate communication of departmental safety performance data. Ensure legislative requirement regarding hazardous substance and emergency preparedness are met and ensure that the provision, storage and maintenance of plant, equipment, substances and systems of work are safe and do not risk employee well-being. Update, maintenance, input and interrogation of relevant system reports and entries on behalf of the department. Responsible for regular reporting and analysis of trends in ground safety. Complete weekly and monthly incident reports and ensure suitable communication at all levels. Act as the main liaison with relevant management and internal/external departments on quality and compliance issues. Perform other duties as requested by the Management.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Job Posting

Jul 1, 2025, 12:45:48 PM

About You

The successful candidate will have the following qualifications and job specific skills:

Bachelor’s Degree or equivalent Minimum 4 years of job-related experience required. Relevant airline experience including above and below the wing is essential. Relevant audit qualifications and experience. Demonstrated management experience in an operational environment with extensive experiences in ground services process and standards. Extensive experience, knowledge and understanding of Safety and Quality systems in the aviation industry. Auditor experience/ qualifications, including audit program design and implementation experience is preferred. Vital to have experience with implementation of Standards, Codes or Practices, Legislation or regulations concerning safety.

Job Specific Skills

Able to perform complex causal analysis. Excellent command of English language. Ability to Negotiate and influence. Demonstrated ability to work under pressure. Strong problem solving and analytical skills. Methodical and systematic approach with attention to details.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Baggage Services Agent - Ground Services

Doha, Doha Qatar Airways

Posted today

Job Viewed

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Job Description

Qatar Airways is currently looking for Senior Baggage Services Agent that would be responsible to achieve consistently high quality services to Qatar Airways customers in compliance with standard operating procedures (SOP). To assist passengers whose baggage is mishandled, issue reports, trace and endeavor to restore the missing baggage to the rightful owner as soon as possible to achieve customer satisfaction. To provide assistance to shift supervisor and staff to all baggage operations at arrival terminal and transfer baggage area. Maintain records of OHD'S/AHL as well monitor the quality of AHL/OHD. Support supervisors in smooth handling of baggage operations at arrival terminal and transfer baggage area.

Role Accountabilities
- Handle baggage operations assigned at arrival and transfer baggage area.
- To attend with efficiency to passengers with mishandling baggage's.
- Raise Property Irregularity reports for any mishandled baggage through world tracer system.
- Respond to any enquiry in professional manner while dealing with passengers face to face or over the telephone. Provide excellent customer service in order to facilitate customer satisfaction along with the team.
- Record all unclaimed baggage, security items and found property items received from QR flight arrival.
- Ensure that unclaimed baggage contents updated within one day of OHD creation.
- Handle unknown/wrong k-edit/cross tagging/dual tags/unauthorized bags. Handling damaged / open bags with contents spill-over. To be able to handle DG items in checked in baggage.
- Report operational problems to supervisor and ensure to follow up with the team those cases, which require follow up. Report discrepancies in day to day activities and recommend solutions - check, report and rectify errors by outstations. Monitor GHA and report any discrepancies to the respective shift supervisor.
- To monitor all the activities handled by Baggage Services Agents and ensure that the service quality is maintained. To provide briefing and debriefing for the team on shift basis in order to avoid operational lapses. Perform other related or assigned tasks as required by the Management. Reply to queries from other departments, outstations, handling agents.

**Qualifications**:

- Relevant Vocational, Tertiary or Trade qualification
- Minimum 3 years relevant experience
- Knowledge and process to handle tagless baggage.
- Essential Excellent Communication Skills.
- Desirable ability to work under pressure.
- Advantage writing skills.
- Knowledge e of HAQIBA / World Tracer / BRS / Altea DCS s stems.
This advertiser has chosen not to accept applicants from your region.

Customer Service Executive

Doha, Doha Al Abdulghani Motors Co.

Posted today

Job Viewed

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Job Description

  • Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
  • Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
  • Provide regular updates to customers on service progress and follow up as needed.
  • Recommend and upsell additional services based on customer needs and vehicle condition.
  • Maintain and update accurate customer records.
  • Prepare service-based invoices and assist with billing documents.
  • Resolve customer complaints and ensure a smooth, satisfying service experience.
This advertiser has chosen not to accept applicants from your region.
 

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  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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