73 Guest Relations Agent jobs in Qatar

We are looking for a Guest Relations Agent to join at a luxury 5-star hotel in Doha, Qatar. The ideal candidate is friendly, professional, and passionate about delivering outstanding guest experiences. Responsibilities : Welcome guests and manage check-in / check-out Handle guest inquiries, complaints, and service requests Promote hotel services and coordinate with departments Maintain a clean and organized front desk and lobby Assist with reservations and process payments accurately Requirements : Experience in a hospitality role preferred Strong communication and problem-solving skills Ability to work under pressure in a fast-paced environment Proficient in MS Office and hotel systems Fluent in English; other languages are a plus Professional appearance and willing to work in Qatar Salary and Benefits : Salary : QAR2,900 18 Annual Leaves, Public Holidays, Birthday Off Annual ticket allowance Meals, Uniform and Transport Provided Accommodation : Barwa Madinatna

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Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Job Description

The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.

Essential Functions

• Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences.
• Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/hostess.
• Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.
• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Develop healthy and happy relation with other front office team members and all hotel employees in general.
• Ensure all local and corporate policies, work rules and benchmark standards are properly applied.
• Utilize Golden appropriately for maximum guest recognition/satisfaction; develop guest connections and obtain feedback from guests regarding their stay, then actively seek solutions to resolve issues.
• Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
• Prepare and double check guest arrival for the day; prepare welcome arrival packages (hotel maps, jogging maps, key packets, welcome card/letter, activities schedule, correct room assignment based on guest reservations). Prepare welcome cards/letters for Four Seasons employees who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager/Director of Rooms.
• Perform smooth check-in and check-out processes based on benchmark standards.
• Maintains a balanced bank assigned by the hotel; makes change, cashes checks, exchanges foreign currency; reconciles all transactions at the close of each shift.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests where possible; resolve customer complaints; assist customers in inquiries related to hotel services, hours of operation, key hotel personnel, in-house events, directions, etc. Respond to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone.
• Actively report glitches that occur during shift to Supervisor or Guest Relations Manager.
• Accept reservations, changes and cancellations in the absence of Reservations Department staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
• Perform any additional duties as assigned by the Guest Relations Manager/Front Office Manager or Director of Rooms.
• Seek opportunities for upselling to higher room categories, Spa, Food and Beverages and other hotel activities that generate revenue.

Preferred Qualifications and Skills

• Degree holder, preferably in hotel and restaurant management.
• 2-4 years of experience as a Guest Relations Agent.
• Excellent command of English and Arabic.

Our Offering

• Opportunities to build a successful career with global potential.
• Unique strong culture - diversity of 50 different nationalities.
• Living accommodation in high quality, well-resourced apartment.
• Excellent Training and Development opportunities.
• Employee Recognition Programs.
• Complimentary nights at FS Hotels Worldwide.
• Paid annual home leave tickets.
• Complimentary meals in employee restaurants.
• Free transportation to work.
• Medical coverage.

Work Authorization

The hotel will apply for the work authorization for a successful candidate.

Learn more about employment with Four Seasons

You could also learn more about employment with Four Seasons via the following channels:

#J-18808-Ljbffr

Overview

Guest Relations Agent (Arabic Speaker) at Four Seasons Hotels and Resorts

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Our Team Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Job Description

The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.

Responsibilities

• Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences
• Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess
• Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.
• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Develop healthy and happy relation with other front office team member in particular and all hotel employee in general
• Ensure all local and corporate policies, works rules and benchmark standard are properly applied
• Utilize Golden appropriately for a maximum guest recognition/satisfaction
• Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem
• Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests
• Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations
• Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms
• Perform smooth check in and check out process base on benchmark standard
• Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone
• Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager
• Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator
• Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms
• Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue

Qualifications

• Degree Holder, preferably in hotel and restaurant management
• 2-4 years of experience as a Guest Relations Agent
• Excellent command in English, and Arabic.

Our Offering

• Opportunities to build a successful career with global potential
• Unique strong culture - diversity of 50 different nationalities
• Living accommodation in high quality, well-resourced apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

Work Authorization

The hotel will apply for the work authorization for a successful candidate.

Learn More About Employment With Four Seasons

You could also learn more about employment with Four Seasons via the following channels:

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Customer Service
• Industries: Travel Arrangements and Hospitality

#J-18808-Ljbffr

Job Description:The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.Utilize Golden appropriately for a maximum guest recognition/satisfaction · Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager · Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of RoomsSeeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue Preferred Qualifications and Skills 2-4 years of experience as a Guest Relations Agent Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
#J-18808-Ljbffr

Overview

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location:

seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020. Job Description

The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team. Essential Functions

Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences. Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/hostess. Maintain a harmonious and professional relationship with co-workers, supervisors and all departments. Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Develop healthy and happy relation with other front office team members and all hotel employees in general. Ensure all local and corporate policies, work rules and benchmark standards are properly applied. Utilize Golden appropriately for maximum guest recognition/satisfaction; develop guest connections and obtain feedback from guests regarding their stay, then actively seek solutions to resolve issues. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. Prepare and double check guest arrival for the day; prepare welcome arrival packages (hotel maps, jogging maps, key packets, welcome card/letter, activities schedule, correct room assignment based on guest reservations). Prepare welcome cards/letters for Four Seasons employees who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager/Director of Rooms. Perform smooth check-in and check-out processes based on benchmark standards. Maintains a balanced bank assigned by the hotel; makes change, cashes checks, exchanges foreign currency; reconciles all transactions at the close of each shift. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests where possible; resolve customer complaints; assist customers in inquiries related to hotel services, hours of operation, key hotel personnel, in-house events, directions, etc. Respond to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone. Actively report glitches that occur during shift to Supervisor or Guest Relations Manager. Accept reservations, changes and cancellations in the absence of Reservations Department staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Perform any additional duties as assigned by the Guest Relations Manager/Front Office Manager or Director of Rooms. Seek opportunities for upselling to higher room categories, Spa, Food and Beverages and other hotel activities that generate revenue. Preferred Qualifications and Skills

Degree holder, preferably in hotel and restaurant management. 2-4 years of experience as a Guest Relations Agent. Excellent command of English and Arabic. Our Offering

Opportunities to build a successful career with global potential. Unique strong culture - diversity of 50 different nationalities. Living accommodation in high quality, well-resourced apartment. Excellent Training and Development opportunities. Employee Recognition Programs. Complimentary nights at FS Hotels Worldwide. Paid annual home leave tickets. Complimentary meals in employee restaurants. Free transportation to work. Medical coverage. Work Authorization

The hotel will apply for the work authorization for a successful candidate. Learn more about employment with Four Seasons

You could also learn more about employment with Four Seasons via the following channels:

Overview Guest Relations Agent (Arabic Speaker)

at

Four Seasons Hotels and Resorts

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Our Team

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Job Description The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.

Responsibilities

Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences

Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess

Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.

Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Develop healthy and happy relation with other front office team member in particular and all hotel employee in general

Ensure all local and corporate policies, works rules and benchmark standard are properly applied

Utilize Golden appropriately for a maximum guest recognition/satisfaction

Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem

Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests

Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations

Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms

Perform smooth check in and check out process base on benchmark standard

Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone

Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager

Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator

Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms

Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue

Qualifications

Degree Holder, preferably in hotel and restaurant management

2-4 years of experience as a Guest Relations Agent

Excellent command in English, and Arabic.

Our Offering

Opportunities to build a successful career with global potential

Unique strong culture - diversity of 50 different nationalities

Living accommodation in high quality, well-resourced apartment

Excellent Training and Development opportunities

Employee Recognition Programs

Complimentary nights at FS Hotels Worldwide

Paid annual home leave tickets

Complimentary meals in employee restaurants

Free transportation to work

Medical coverage

Work Authorization The hotel will apply for the work authorization for a successful candidate.

Learn More About Employment With Four Seasons You could also learn more about employment with Four Seasons via the following channels:

Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Customer Service

Industries: Travel Arrangements and Hospitality

#J-18808-Ljbffr

Job Description:The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.Utilize Golden appropriately for a maximum guest recognition/satisfaction · Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager · Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of RoomsSeeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue

Preferred Qualifications and Skills 2-4 years of experience as a Guest Relations Agent Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. #J-18808-Ljbffr

Overview

At Zulal Wellness Resort, we are seeking a warm, service-driven Guest Service Agent to be the first smile our guests see and the lasting impression they remember. If you have a passion for creating exceptional guest experiences in a luxury wellness setting, we’d love to welcome you to our team.

Key Responsibilities Guest Relations

• Welcome guests with warmth, professionalism, and a genuine smile in accordance with Zulal standards.
• Handle check-in, check-out, and reservation processes smoothly and efficiently.
• Provide accurate information about resort facilities, wellness programs, and local attractions.
• Anticipate and respond to guest needs, requests, and preferences to enhance satisfaction.

Operations

• Manage guest accounts, process payments, and handle billing accurately.
• Maintain updated knowledge of room status, rates, and promotions.
• Handle incoming calls, messages, and correspondence promptly and courteously.
• Coordinate with Housekeeping, Concierge, and other departments to ensure seamless service delivery.

Wellness & Brand Representation

• Reflect the resort’s wellness values through professional appearance, behavior, and communication.
• Promote Zulal Wellness programs, spa treatments, and special experiences.

Qualifications & Experience

• Minimum 1 year of experience in a luxury hotel or resort front office role (wellness or spa experience is a plus).
• Proficiency in PMS systems (preferably Opera) and MS Office.
• Strong communication skills in English; additional languages are an advantage.
• Excellent interpersonal skills with a guest-centric attitude.

Personal Attributes

• Warm, friendly, and service-oriented personality.
• Ability to remain calm and composed under pressure.
• High attention to detail and problem-solving skills.
• Professional grooming and demeanor in line with luxury hospitality standards.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Hotels and Motels
• Hospitals and Health Care

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Overview

At Zulal Wellness Resort, we are seeking a warm, service-driven

Guest Service Agent

to be the first smile our guests see and the lasting impression they remember. If you have a passion for creating exceptional guest experiences in a luxury wellness setting, we’d love to welcome you to our team. Key Responsibilities

Guest Relations

Welcome guests with warmth, professionalism, and a genuine smile in accordance with Zulal standards. Handle check-in, check-out, and reservation processes smoothly and efficiently. Provide accurate information about resort facilities, wellness programs, and local attractions. Anticipate and respond to guest needs, requests, and preferences to enhance satisfaction. Operations

Manage guest accounts, process payments, and handle billing accurately. Maintain updated knowledge of room status, rates, and promotions. Handle incoming calls, messages, and correspondence promptly and courteously. Coordinate with Housekeeping, Concierge, and other departments to ensure seamless service delivery. Wellness & Brand Representation

Reflect the resort’s wellness values through professional appearance, behavior, and communication. Promote Zulal Wellness programs, spa treatments, and special experiences. Qualifications & Experience

Minimum 1 year of experience in a luxury hotel or resort front office role (wellness or spa experience is a plus). Proficiency in PMS systems (preferably Opera) and MS Office. Strong communication skills in English; additional languages are an advantage. Excellent interpersonal skills with a guest-centric attitude. Personal Attributes

Warm, friendly, and service-oriented personality. Ability to remain calm and composed under pressure. High attention to detail and problem-solving skills. Professional grooming and demeanor in line with luxury hospitality standards. Seniority level

Entry level Employment type

Full-time Job function

Customer Service Industries

Hotels and Motels Hospitals and Health Care

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