96 Guest Service Agent Front Office jobs in Qatar

Sultan Al-Abdulla & Partners ("SAP") is seeking a knowledgeable and skilled Front Office Executive with strong experience in handling administrative duties with graphic design capabilities to join its support team.

The successful candidate should have excellent verbal and written communication skills in English (Bilingual Arabic, preferred but not required) and be proficient in Microsoft Office, Adobe Photoshop, Adobe Illustrator and Premier Pro. The candidate must ensure to maintain a professional and pleasant outlook at all times to reflect the positive image of SAP to its internal and external contacts.

The Candidate will be an active member in the Firm's Internal and external events and Business Development team.

Primary responsibilities include but are not limited to:

Job Description

• Providing full administrative support as required for either the front office or back office.

• General Administrative tasks such as scanning, printing typing and formatting.

• Performing tasks as assigned by the office management.

• Providing high level of client service at all times; project and maintain a positive image.

• Drafting correspondence and reports as requested.

• Communicating with clients and outside business contacts.

• Transcribing documents from dictation.

• Preparing time entry records using our time entry software.

• Managing calendars, contact information and travel arrangements.

• Providing additional support, including reception relief, as needed.

• Maintaining and updating files to deal efficiently with paper flow and organization of paper work for both printed and digital documents.

• Maintaining SAP subscriptions, publications, memberships and alliances with other firms.

• Producing and maintain the Firm's design assets.

• Creating designs of events invitations, publications, logos and greeting cards as needed.

• Maintain and update firm's website.

• Assist in relation to compliance matter.

Requirements

-   Must be located in Doha

-   Previous experience in similar roles held at professional services company of 3-5 years or more

-   Bachelor's Degree in Business Administration, Marketing, Graphic Design or related field is preferred

-   Excellent communication and interpersonal skills

-   Strong organizational skills

-   Proficiency in Microsoft Office Suite (Word, excel, outlook, powerpoint, etc…) Adobe Photoshop, Adobe Illustrator and Premier Pro

-   Languages: E
nglish (Bilingual Arabic, preferred but not required

Additional Details:

Office Location: Lusail

Private Medical coverage.

Company Description

Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.

Job Description

As a Front Office Supervisor, you will play a crucial role in ensuring smooth operations at the front desk while providing guests with a memorable experience. You will be responsible for guest registration, managing room availability, processing payments, and addressing guest inquiries. You'll also collaborate with all departments, ensuring that operational processes are efficient and that guests' needs are met promptly and professionally.

This role requires strong leadership, excellent communication skills, and a passion for customer service.

Key Responsibilities:

• Greet, register, and assign rooms to guests with efficiency and a friendly demeanor.
• Verify guest credit and establish payment methods.
• Maintain accurate records of room availability and guest accounts.
• Compute bills, process payments, and handle cash transactions.
• Issue room keys and coordinate bellhop services.
• Assist with reservations, cancellations, and guest inquiries regarding hotel services and local attractions.
• Resolve guest complaints promptly and escalate to management as necessary.
• Post charges to guest accounts for rooms, food, beverage, and other services.
• Coordinate with housekeeping and maintenance teams to address any guest room issues.
• Maintain a high standard of cleanliness and professionalism in the lobby area.

Qualifications

• Previous experience in a front office or guest services role in a hotel environment (supervisory experience preferred).
• Strong communication skills and a passion for guest service.
• Ability to work well under pressure and handle multiple tasks at once.
• Proficiency in hotel management software (e.g., Opera, Fidelio, etc.) and basic computer skills.
• Ability to handle guest complaints with professionalism and tact.
• Knowledge of hotel operations and procedures.
• Strong organizational skills and attention to detail.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Additional Information

Job Number

Job CategoryManagement Development Programs/Interns

LocationThe St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now

Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information

Job Number

Job CategoryManagement Development Programs/Interns

LocationThe St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now

Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description

As a Front Office Supervisor, you will play a crucial role in ensuring smooth operations at the front desk while providing guests with a memorable experience. You will be responsible for guest registration, managing room availability, processing payments, and addressing guest inquiries. You ll also collaborate with all departments, ensuring that operational processes are efficient and that guests needs are met promptly and professionally.

This role requires strong leadership, excellent communication skills, and a passion for customer service.

Key Responsibilities:

• Greet, register, and assign rooms to guests with efficiency and a friendly demeanor.
• Verify guest credit and establish payment methods.
• Maintain accurate records of room availability and guest accounts.
• Compute bills, process payments, and handle cash transactions.
• Issue room keys and coordinate bellhop services.
• Assist with reservations, cancellations, and guest inquiries regarding hotel services and local attractions.
• Resolve guest complaints promptly and escalate to management as necessary.
• Post charges to guest accounts for rooms, food, beverage, and other services.
• Coordinate with housekeeping and maintenance teams to address any guest room issues.
• Maintain a high standard of cleanliness and professionalism in the lobby area.

Qualifications

• Previous experience in a front office or guest services role in a hotel environment (supervisory experience preferred).
• Strong communication skills and a passion for guest service.
• Ability to work well under pressure and handle multiple tasks at once.
• Proficiency in hotel management software (e.g., Opera, Fidelio, etc.) and basic computer skills.
• Ability to handle guest complaints with professionalism and tact.
• Knowledge of hotel operations and procedures.
• Strong organizational skills and attention to detail.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

For Hotel InterContinental in Kuwait we are looking for the following positions:

• Guest Relations Manager
• Chief Concierge
• Guest Relations Supervisor
• Guest Experience Supervisor
• Concierge Supervisor
• Club Floor Agent
• Guest Experience Agent - Telephones
• Concierge Agent
• Bellperson
• Doorperson

Candidates should have 5 Star Hotel experience

Mail your applicationt to -

Job Type: Full-time

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About The Role
Front Office Supervisor is generally responsible for ensuring the Front Office are running smoothly, that guests are well taken cared -off, and assigned appropriate rooms. The supervisor also helps to resolve any problems, make reservations, and monitor the cash flow of the front desk.

What You Will Do

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet, communicate with and welcome guests
• Keep the office in order
• Answer all the customers' questions and address their complaints
• Answer all incoming calls and redirect them or keep messages
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What You Bring
One to two years of previous experience in a line, or supervisory in Front Office or any related field

preferably in hotel & tourism management

Excellent command in English, both oral and written communication

What We Offer
Opportunities to build a successful career with global potential

Unique strong culture - diversity

Living accommodation in high quality, well-resourced apartment

Excellent Training and Development opportunities

Employee Recognition Programs

Complimentary nights at FS Hotels Worldwide

Paid home leave tickets

Complimentary meals in employee restaurants

Free transportation to work

Medical coverage

Work Authorization
The hotel will apply for the work authorization for a successful candidate.

Learn More About Employment With Four Seasons
You could also learn more about employment with Four Seasons via the following channels:

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Job Purpose

The Royal Riviera Hotel is seeking two enthusiastic and service-oriented Receptionists to join our Front Office team. The ideal candidate will provide warm, professional, and efficient service to all guests, ensuring an exceptional hospitality experience from arrival to departure. While a high school diploma is sufficient, prior experience in a five-star hotel and a strong background in customer service are highly valued. Comprehensive on-the-job training will be provided.

Key Responsibilities

• Greet all guests with a friendly, professional, and welcoming attitude in line with The Royal Riviera Hotels' standards.
• Engage with guests as unique individuals, listening attentively and responding promptly to their requests.
• Perform accurate check-ins and check-outs on a daily basis.
• Answer telephone calls in a courteous and professional manner; manage reservations both in person and over the phone.
• Generate and review daily reports to ensure reservation accuracy and accommodate special requests.
• Manage a cash float responsibly throughout the shift and balance it accurately at the end of the day.
• Anticipate, address, and resolve guest service needs and complaints in a timely manner.
• Ensure a safe and secure environment by following all hotel safety, fire, and emergency procedures.
• Maintain professional grooming, behavior, and service standards at all times.
• Support colleagues and contribute to smooth daily operations by performing additional tasks as assigned by management.

Requirements

• Previous experience in a five-star hotel or luxury hospitality environment is preferred.
• Strong interpersonal and communication skills with a passion for guest service.
• Professional appearance and positive attitude.
• Ability to handle cash and operate a front desk system efficiently.
• Flexible to work in shifts, including weekends and public holidays.
• Any nationality is welcome to apply.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role

Front Office S upervisor is generally responsible for ensuring the Front Office are running smoothly, that guests are well taken cared -off, and assigned appropriate rooms . The supervisor also helps to resolve any problems, make reservations, and monitor the cash flow of the front desk.

What you will do

• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet, communicate with and welcome guests
• Keep the office in order
• Answer all the customers' questions and address their complaints
• Answer all incoming calls and redirect them or keep messages
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What you bring

One to two years of previous experience in a line, or supervisory in Front Office or any related field

preferably in hotel & tourism management

Excellent command in English, both oral and written communication

What we offer:

Opportunities to build a successful career with global potential

Unique strong culture - diversity

Living accommodation in high quality, well-resourced apartment

Excellent Training and Development opportunities

Employee Recognition Programs

Complimentary nights at FS Hotels Worldwide

Paid home leave tickets

Complimentary meals in employee restaurants

Free transportation to work

Medical coverage

Work Authorization:

The hotel will apply for the work authorization for a successful candidate.

Learn more about employment with Four Seasons:

You could also learn more about employment with Four Seasons via the following channels:

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.