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Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description

Health Club Receptionist

Responsible for greeting members and guests, managing front desk operations, answering inquiries, and providing a welcoming atmosphere. The role involves administrative duties, customer service, and ensuring the cleanliness and orderliness of the reception area.

• Greet and welcome members and guests as they arrive.
• Provide information about the club's facilities, programs, and services.
• Address and resolve member inquiries, complaints, and issues promptly and courteously.
• Answer phone calls, emails, and other communications.
• Schedule appointments and manage bookings for classes, personal training sessions, and other services.
• Process membership applications, renewals, and cancellations.
• Maintain and update member records in the club's database.
• Ensure the reception area is clean, organized, and presentable at all times.
• Monitor and maintain inventory of office supplies, brochures, and promotional materials.
• Monitor access to the club, ensuring only authorized individuals enter.
• Enforce club policies and procedures to maintain a safe and secure environment.
• Respond to emergencies and assist with evacuation procedures if necessary.

Qualifications

• Previous experience in a customer service or receptionist role, preferably in a health club or fitness center.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and familiarity with member management software.
• Ability to multitask and handle stressful situations calmly and efficiently.
• Friendly, outgoing, and professional demeanor.
• Basic knowledge of health and fitness is an advantage.

Additional Information

Company Description
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description
Health Club Receptionist
Responsible for greeting members and guests, managing front desk operations, answering inquiries, and providing a welcoming atmosphere. The role involves administrative duties, customer service, and ensuring the cleanliness and orderliness of the reception area.

• Greet and welcome members and guests as they arrive.
• Provide information about the club's facilities, programs, and services.
• Address and resolve member inquiries, complaints, and issues promptly and courteously.
• Answer phone calls, emails, and other communications.
• Schedule appointments and manage bookings for classes, personal training sessions, and other services.
• Process membership applications, renewals, and cancellations.
• Maintain and update member records in the club's database.
• Ensure the reception area is clean, organized, and presentable at all times.
• Monitor and maintain inventory of office supplies, brochures, and promotional materials.
• Monitor access to the club, ensuring only authorized individuals enter.
• Enforce club policies and procedures to maintain a safe and secure environment.
• Respond to emergencies and assist with evacuation procedures if necessary.

Qualifications

• Previous experience in a customer service or receptionist role, preferably in a health club or fitness center.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and familiarity with member management software.
• Ability to multitask and handle stressful situations calmly and efficiently.
• Friendly, outgoing, and professional demeanor.
• Basic knowledge of health and fitness is an advantage.

Additional Information

Additional Information
Job Number

Job Category
Spa

Location
The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Management

Job Summary
Supports the Director of Spa and Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.
• Ensures all employees have the proper supplies, equipment and uniforms.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness of spa and related areas and equipment.
• Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees understand expectations and parameters.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Observes service behaviors of employees and providing feedback to individuals.
• Participates in employee progressive discipline procedures.
• Participates in an on-going employee recognition program.
• Reviews comment cards and guest satisfaction results with employees.
• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Supervises on-going training initiatives and conducting training when appropriate.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Position Title: House Manager cum Personal Fitness Trainer cum Personal Assistant

Location: Qatar

Reporting to: The Principal

Employment Type: Full-time, Live-in

Position Overview

The House Manager cum Personal Fitness Trainer cum Personal Assistant will be responsible for managing the daily household operations of the Principal's residence while ensuring the highest standards of service, privacy, and efficiency. The role also involves providing tailored fitness training sessions to the Principal and offering comprehensive administrative and personal support to manage day-to-day activities.

This multifaceted position requires exceptional organizational skills, physical fitness expertise, discretion, and the ability to maintain a calm and professional demeanor in a dynamic VVIP household.

Key Responsibilities

Household Management

• Oversee and manage all household staff, ensuring smooth day-to-day operations.
• Maintain the highest standards of household presentation, cleanliness, and organization.
• Supervise service schedules, maintenance, and household inventories.
• Coordinate with vendors, suppliers, and contractors for property maintenance and repairs.
• Ensure household policies, etiquette, and confidentiality standards are maintained at all times.
• Manage budgets, household expenses, and petty cash as required.

Personal Assistant Duties

• Manage the Principal's daily schedule, appointments, and travel arrangements.
• Coordinate logistics for meetings, events, and personal engagements.
• Handle confidential documents, correspondence, and communication on behalf of the Principal.
• Anticipate the Principal's needs and ensure seamless execution of all personal and professional commitments.
• Liaise with household, office, and external teams to ensure alignment and discretion.

Personal Fitness Training

• Conduct one-on-one fitness sessions tailored to the Principal's health goals and preferences.
• Develop and implement personalized fitness programs focusing on strength, flexibility, and overall well-being.
• Monitor progress and adjust routines as required.
• Provide advice on nutrition, wellness, and recovery (as permitted within qualification scope).
• Maintain and organize the private gym area and related equipment.

Qualifications and Experience

• Bachelor's degree in Hospitality Management, Sports Science, Physical Education, or related field preferred.
• Certified Fitness Trainer (NASM, ACE, ISSA, or equivalent certification required).
• Minimum 5–8 years of combined experience as a House Manager / Personal Assistant / Fitness Trainer in a private VVIP or UHNW household.
• Proven ability to manage multiple priorities with utmost confidentiality and professionalism.
• Experience handling luxury household operations and managing domestic staff.
• Excellent interpersonal, communication, and time management skills.
• Fluent in English; Arabic or French is an advantage.
• Physically fit, presentable, and able to maintain high energy levels.

Key Competencies

• Discreet, trustworthy, and highly organized.
• Service-oriented with excellent attention to detail.
• Strong leadership and problem-solving skills.
• High emotional intelligence and adaptability in dynamic environments.
• Culturally sensitive and respectful of privacy.

Compensation and Benefits

• Competitive Tax Free Salary (based on experience).
• Accommodation and transportation provided.
• Annual leave and return ticket.
• Medical insurance and other benefits as per company policy.