50 Hardware Specialist jobs in Qatar
Technical Support Specialist
Posted 10 days ago
Job Viewed
Job Description
Salary Range: QAR 8,000 - 10,000
Hiring Preference: Local candidates only
Vacancies: 1
Industry: IT / Fintech
Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.
Key Responsibilities:- Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
- Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
- Provide end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensure secure configuration and compliance of vending machine systems with company standards.
- Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
- 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
- Prior experience in the GCC market.
- Strong troubleshooting and diagnostic skills for hardware and software issues.
- Familiarity with embedded systems, networks, and vending technologies.
- Excellent communication and customer support skills.
- Ability to work independently and meet technical challenges efficiently.
Send your updated CV to with "Technical Support Specialist" in the subject line.
#J-18808-LjbffrTechnical Support Specialist
Posted 3 days ago
Job Viewed
Job Description
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr
Senior Technical Support Specialist
Posted 18 days ago
Job Viewed
Job Description
Carrying out a range of specialized tasks that require in-depth and diverse knowledge of work principles, foundations, and regulations in the field of diagnosing, troubleshooting, and resolving technical malfunctions in computer systems and their peripherals.
Requirements
• Education: Bachelor’s Degree in Computer Science, Master's Degree in Computer Science • Years of Experience : 9-13 Years
About the company
The Civil Service and Government Development Bureau was established on October 19, 2021. The role of the Bureau is to strengthen the workforce capabilities and capacity, and promote transformation of the Government of Qatar.
Client Systems Hardware Specialist I
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Client Systems Hardware Specialist I role at Trace Systems Inc.
15 hours ago Be among the first 25 applicants
Join to apply for the Client Systems Hardware Specialist I role at Trace Systems Inc.
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Job Overview
Job Overview
Job Title: Client Systems Hardware Specialist I
Location: Doha, Qatar
Job Responsibilities
Trace Systems is actively recruiting for a Client Systems Hardware Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.
The Job Responsibilities Include, But Are Not Limited To
- Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
- Provide system support to clients operating on the network/domain;
- Configure client level software, modify software configuration, and perform basic configuration management functions;
- Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
- Install equipment IAW AFCENT and SPIN-C directives;
- Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
- Periodically review the organization's needs for computer resources and validate computer equipment requirements;
- Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
- Implement client workstation software patches, security fixes, and service releases according to local instructions
- Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
- Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions.
- Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition;
- Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required;
- Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
- Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
- Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property;
- Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities;
- Assist with the tracking and management of COTS licenses, warranties, service levelagreements renewals for equipment and software;
- Analyze and recommend updates, enhancements or replacements to extend the life orimprove reliability of equipment;
- When property is identified as excess and unserviceable, report the property to theappointed government representative for disposition instructions;
- Prepare assets for and assist with asset final destruction and disposal;
- Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe;
- Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.);
- Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; repor discrepancies to government technical representative;
- Other duties as required
- Active, in-scope US Government issued Secret clearance with eligibility.
- Due to the nature of the work and contract requirements, US Citizenship is required.
- DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher
- Responding to help desk tickets and resolving technical issues for hardware, software, and network systems
- Providing support for operating systems(Windows, macOS, Linux) and common software applications
- Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues
- Assisting end-users with systme logins, password resets and account management.
- Associates degree in Computer Science or related field; or 2+ years' experience in Computer/IT hardware support or related field
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Defense and Space Manufacturing
Referrals increase your chances of interviewing at Trace Systems Inc. by 2x
Sign in to set job alerts for “Client Specialist” roles. Executive Assistant, International Public SectorDoha, Qatar QAR15,000.00-QAR18,000.00 1 month ago
Senior Product Specialist - Q Care Medical - Orthopedic SurgeryWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrClient Systems Hardware Specialist II
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Client Systems Hardware Specialist II role at Trace Systems Inc.
16 hours ago Be among the first 25 applicants
Join to apply for the Client Systems Hardware Specialist II role at Trace Systems Inc.
Get AI-powered advice on this job and more exclusive features.
Job Overview
Job Overview
Job Title: Client Systems Hardware Specialist II
Location: Doha, Qatar
Job Responsibilities
Trace Systems is actively recruiting for a Client Systems Hardware Specialist II to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.
The Job Responsibilities Include, But Are Not Limited To
- Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
- Provide system support to clients operating on the network/domain;
- Configure client level software, modify software configuration, and perform basic configuration management functions;
- Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
- Install equipment IAW AFCENT and SPIN-C directives;
- Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
- Periodically review the organization's needs for computer resources and validate computer equipment requirements;
- Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
- Implement client workstation software patches, security fixes, and service releases according to local instructions
- Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
- Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions.
- Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition;
- Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required;
- Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
- Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
- Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property;
- Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities;
- Assist with the tracking and management of COTS licenses, warranties, service levelagreements renewals for equipment and software;
- Analyze and recommend updates, enhancements or replacements to extend the life orimprove reliability of equipment;
- When property is identified as excess and unserviceable, report the property to theappointed government representative for disposition instructions;
- Prepare assets for and assist with asset final destruction and disposal;
- Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe;
- Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.);
- Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; repor discrepancies to government technical representative;
- Other duties as required
- Active, in-scope US Government issued Secret clearance with eligibility.
- Due to the nature of the work and contract requirements, US Citizenship is required.
- DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher
- Responding to help desk tickets and resolving technical issues for hardware, software, and network systems
- Providing support for operating systems(Windows, macOS, Linux) and common software applications
- Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues
- Assisting end-users with systme logins, password resets and account management.
- Associates degree in Computer Science or related field; or 2+ years' experience in Computer/IT hardware support or related field
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Defense and Space Manufacturing
Referrals increase your chances of interviewing at Trace Systems Inc. by 2x
Sign in to set job alerts for “Client Specialist” roles. Executive Assistant, International Public SectorDoha, Qatar QAR15,000.00-QAR18,000.00 1 month ago
Executive Assistant to Chief Executive OfficerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrClient Systems Hardware Specialist II
Posted 17 days ago
Job Viewed
Job Description
Client Systems Hardware Specialist II
role at
Trace Systems Inc. 16 hours ago Be among the first 25 applicants Join to apply for the
Client Systems Hardware Specialist II
role at
Trace Systems Inc. Get AI-powered advice on this job and more exclusive features. Job Overview
Job Overview
Job Title:
Client Systems Hardware Specialist II
Location:
Doha, Qatar
Job Responsibilities
Trace Systems is actively recruiting for a Client Systems Hardware Specialist II to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.
The Job Responsibilities Include, But Are Not Limited To
Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs; Provide system support to clients operating on the network/domain; Configure client level software, modify software configuration, and perform basic configuration management functions; Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems; Install equipment IAW AFCENT and SPIN-C directives; Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions; Periodically review the organization's needs for computer resources and validate computer equipment requirements; Promote user awareness concerning unauthorized or illegal use of computer hardware and software; Implement client workstation software patches, security fixes, and service releases according to local instructions Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans; Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions. Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition; Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required; Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required; Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system; Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property; Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities; Assist with the tracking and management of COTS licenses, warranties, service levelagreements renewals for equipment and software; Analyze and recommend updates, enhancements or replacements to extend the life orimprove reliability of equipment; When property is identified as excess and unserviceable, report the property to theappointed government representative for disposition instructions; Prepare assets for and assist with asset final destruction and disposal; Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe; Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.); Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; repor discrepancies to government technical representative; Other duties as required
Minimum Qualifications
Active, in-scope US Government issued Secret clearance with eligibility. Due to the nature of the work and contract requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher
General Experience
Responding to help desk tickets and resolving technical issues for hardware, software, and network systems Providing support for operating systems(Windows, macOS, Linux) and common software applications Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues Assisting end-users with systme logins, password resets and account management.
Education
Associates degree in Computer Science or related field; or 2+ years' experience in Computer/IT hardware support or related field
Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply:
We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at Trace Systems Inc. by 2x Sign in to set job alerts for “Client Specialist” roles.
Executive Assistant, International Public Sector
Doha, Qatar QAR15,000.00-QAR18,000.00 1 month ago Executive Assistant to Chief Executive Officer
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Client Systems Hardware Specialist I
Posted 18 days ago
Job Viewed
Job Description
Client Systems Hardware Specialist I
role at
Trace Systems Inc. 15 hours ago Be among the first 25 applicants Join to apply for the
Client Systems Hardware Specialist I
role at
Trace Systems Inc. Get AI-powered advice on this job and more exclusive features. Job Overview
Job Overview
Job Title:
Client Systems Hardware Specialist I
Location:
Doha, Qatar
Job Responsibilities
Trace Systems is actively recruiting for a Client Systems Hardware Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.
The Job Responsibilities Include, But Are Not Limited To
Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs; Provide system support to clients operating on the network/domain; Configure client level software, modify software configuration, and perform basic configuration management functions; Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems; Install equipment IAW AFCENT and SPIN-C directives; Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions; Periodically review the organization's needs for computer resources and validate computer equipment requirements; Promote user awareness concerning unauthorized or illegal use of computer hardware and software; Implement client workstation software patches, security fixes, and service releases according to local instructions Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans; Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions. Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition; Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required; Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required; Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system; Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property; Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities; Assist with the tracking and management of COTS licenses, warranties, service levelagreements renewals for equipment and software; Analyze and recommend updates, enhancements or replacements to extend the life orimprove reliability of equipment; When property is identified as excess and unserviceable, report the property to theappointed government representative for disposition instructions; Prepare assets for and assist with asset final destruction and disposal; Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe; Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.); Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; repor discrepancies to government technical representative; Other duties as required
Minimum Qualifications
Active, in-scope US Government issued Secret clearance with eligibility. Due to the nature of the work and contract requirements, US Citizenship is required. DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher
General Experience
Responding to help desk tickets and resolving technical issues for hardware, software, and network systems Providing support for operating systems(Windows, macOS, Linux) and common software applications Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues Assisting end-users with systme logins, password resets and account management.
Education
Associates degree in Computer Science or related field; or 2+ years' experience in Computer/IT hardware support or related field
Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply:
We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at Trace Systems Inc. by 2x Sign in to set job alerts for “Client Specialist” roles.
Executive Assistant, International Public Sector
Doha, Qatar QAR15,000.00-QAR18,000.00 1 month ago Senior Product Specialist - Q Care Medical - Orthopedic Surgery
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
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Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
#J-18808-LjbffrTechnical Support Engineer
Posted 11 days ago
Job Viewed
Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.
Scope of Work
Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.
Scope :
1. Layer 1 and layer 2 support for users and endpoints
2. Setup and maintain any required software on users computers or any peripherals.
3. Solving and troubleshooting Network issues.
4. Record any incident or service requests on Client ServiceDesk system.
5. Supporting our users to secure and save their data.
6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
7. Ensure that endpoints have the latest updates and security software installed on it.
8. Setup and troubleshoot IOT devices on Client Fleet.
9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.
10. Managing file and print servers and applying users permissions.
11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).
12. Ensure that all security measurements applied on all endpoints
Experience and skills
Good skills in troubleshooting and discover the root cause.
Experience in different Operating systems for Mobile, computers, and terminals
Ability to set up and install any kind of software.
Ability to learn and educate Client users of any new application.
Has a solid knowledge of endpoint security and how to act against any cyber security attack.
Experience on IOT Devices and CCTV.
Certificates
Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent
Technical Support Engineer • Doha, Qatar
#J-18808-LjbffrTechnical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
3+ Years Qualification:
Any degree Job Description:
We are seeking a Software Developer with the following qualifications: 3 to 5 years of experience in software development. Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET). 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations. Strong English written and verbal communication skills. Willingness to work on shifts (24/7). Designing and creating engineering specifications for software programs and applications. Coding, modifying, testing, and debugging programs according to design specifications. Working with quality assurance to develop software test plans. Collaborating with hardware engineers to assess and test hardware and software interaction. Implementing a specific development methodology. Documenting software specifications. Developing software prototypes. Experience in Java and C++. Experience in RDBMS and SQL; experience in Cassandra is an added advantage. Excellent knowledge in practicing OOAD, architectural and design patterns. Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage. Familiarity with web technologies. Familiarity with version control tools like GIT/Github. Participation in and familiarity with Agile (Scrum) project methodology and practices. Education:
Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field. Job Type:
Contract To Hire Job Category:
Software Developer Job Positions:
8
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