13 Head Of Consulting jobs in Qatar

Employees in this role have the experience and knowledge to support both the sales of new business opportunities and the delivery of services to clients. They must understand large and complex services engagements in their area of expertise, including the appropriate methods and skills needed to solve business problems in the client's industry. They establish strong, trusted relationships with clients through their ability to articulate solutions, and other areas of IBM used in the delivery of complex services. They identify new business opportunities, creatively participate in the development and sales of solutions, and assist IBM in winning the business. When not participating in sales activities such as new business development or bid and proposal activity, they support and lead billable client activities within their area of practice and participate in related Sector, Solution, or Community activities. They are accountable for the financial success of engagements directly managed, as well as the generation of services revenue with the sales of new business.

Your role and responsibilities

Employees in this role have the experience and knowledge to support both the sales of new business opportunities and the delivery of services to clients. They must understand large and complex services engagements in their area of expertise, including the appropriate methods and skills needed to solve business problems in the client's industry. They establish strong, trusted relationships with clients through their ability to articulate solutions, and other areas of IBM used in the delivery of complex services. They identify new business opportunities, creatively participate in the development and sales of solutions, and assist IBM in winning the business. When not participating in sales activities such as new business development or bid and proposal activity, they support and lead billable client activities within their area of practice and participate in related Sector, Solution, or Community activities. They are accountable for the financial success of engagements directly managed, as well as the generation of services revenue with the sales of new business.

Required education

Bachelor's Degree

Required technical and professional expertise

Analytical Problem Solving:
Recognized as a thought leader in analytical problem solving, with the ability to influence team direction and strategy. Leads efforts to simplify organizational processes, creating a more agile environment that adapts quickly to changing demandsDevelops and implements complex analytical frameworks to address significant challenges, evaluating the impact of solutions on organizational objectives.Mentors others in analytical techniques and creative problem-solving strategies. Establishes feedback loops for ongoing improvement. Champions the adoption of technology solutions to make informed decisions and eliminate bottlenecks in project delivery, enhancing overall organizational efficiency.Autonomy and Impact to the Organization :
Recognized as a key leader who drives organizational change and fosters a culture of autonomy and innovation. Demonstrates a high level of autonomy in shaping strategic decisions that affect the function, using deep expertise and insights to guide choices, rather than guidance from management.Takes the initiative to propose and lead major initiatives that transform processes, enhance capabilities, or introduce new technologies. Leverages extensive industry knowledge to develop and lead strategic plans at function level, and/or that may have company-wide effects, ensuring alignment with organizational goals and driving measurable business outcomes and organizational success.Contributes to client strategies by showing a deep understanding of a client's business, industry, market, technology, and strategy for winning.Skills and Collaboration :
Advanced understanding of functional area and a competent understanding of the overall company and competitive environment.Guides professionals in achieving departmental objectives. Designs and implements communication strategies that enhance team success.Masters presentations and communications with senior audiences.Effectively collaborates with negotiating counterparts to reach mutually beneficial outcome Builds influential relationships across the organization.Acts as a mentor to mid-level professionals, guiding their strategic thinking and leadership skills. Demonstrates leadership & commitment to the success of others. Leads initiatives to implement cutting-edge technologies that support strategic goals.

Preferred technical and professional experience

Analytical Problem Solving:
Recognized as a thought leader in analytical problem solving, with the ability to influence team direction and strategy. Leads efforts to simplify organizational processes, creating a more agile environment that adapts quickly to changing demandsDevelops and implements complex analytical frameworks to address significant challenges, evaluating the impact of solutions on organizational objectives.Mentors others in analytical techniques and creative problem-solving strategies. Establishes feedback loops for ongoing improvement. Champions the adoption of technology solutions to make informed decisions and eliminate bottlenecks in project delivery, enhancing overall organizational efficiency.Autonomy and Impact to the Organization :
Recognized as a key leader who drives organizational change and fosters a culture of autonomy and innovation. Demonstrates a high level of autonomy in shaping strategic decisions that affect the function, using deep expertise and insights to guide choices, rather than guidance from management.Takes the initiative to propose and lead major initiatives that transform processes, enhance capabilities, or introduce new technologies. Leverages extensive industry knowledge to develop and lead strategic plans at function level, and/or that may have company-wide effects, ensuring alignment with organizational goals and driving measurable business outcomes and organizational success.Contributes to client strategies by showing a deep understanding of a client's business, industry, market, technology, and strategy for winning.Skills and Collaboration :
Advanced understanding of functional area and a competent understanding of the overall company and competitive environment.Guides professionals in achieving departmental objectives. Designs and implements communication strategies that enhance team success.Masters presentations and communications with senior audiences.Effectively collaborates with negotiating counterparts to reach mutually beneficial outcome Builds influential relationships across the organization.Acts as a mentor to mid-level professionals, guiding their strategic thinking and leadership skills. Demonstrates leadership & commitment to the success of others. Leads initiatives to implement cutting-edge technologies that support strategic goals.

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

Business Sales & Delivery Executive

Job ID

47169

City / Township / Village

State / Province

Country

Qatar

Work arrangement

Onsite

Area of work

Consulting

Employment type

Regular

Position type

Professional

Up to 20% or 1 day a week

Company

(1094) IBM QATAR SSC

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations. They provide their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team.

Job Type : Full Time

Workplace : Onsite

Location : Malta, Europe (Relocate to Malta)

Relocation : VISA & Relocation Package Included

Requirements

• Minimum of 7 years’ service delivery management experience working within an IT Support / Managed Services environment
• Good communication skills and an excellent command of the English language
• Strong customer focus with the ability to operate at all contact levels including senior management / director level
• Demonstrable problem-solving skills
• Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
• Organised and delivery-focused, with strong planning skills and process-driven approach
• Superior time-management skills along with a strong sense of urgency
• People-oriented, with team leadership qualities, and experience influencing leadership communities at various levels
• Able to work independently with minimal supervision
• ITIL certified

Responsibilities

• Provide end-to-end ownership of customer service contracts
• Build relationships with customers to ensure renewals of managed service contracts year on year
• Manage financial aspects of customer service contracts
• Work across ITIL-based services, incident, problem, change, and release management processes to ensure excellent customer experience
• Coordinate efforts and liaise between onshore, nearshore, and offshore teams
• Ensure consistent delivery of contracted services to end customers
• Implement effective management and process controls, with escalation procedures where necessary
• Act as a point of contact and escalation for contracted end customers
• Track service performance and prepare reports on SLAs & KPIs
• Produce regular management reports and attend review meetings
• Analyze trends and root causes to provide feedback and actions
• Manage service improvement plans with end customers
• Collaborate with the team for continual service improvement
• Follow the client’s Information Security Policies (ISP and ISMP) at all times

Microsoft Business Solutions Overview

Our client is committed to providing long-term career development opportunities, including training, mobility options, and community involvement activities. They foster an environment that encourages authenticity, values contributions, and inspires leadership. They offer various rewards and promote honest conversations about career growth, aiming to bring out the best in their team members.

Relocation support is available to assist with the transition, including assistance for family relocation. The client looks forward to welcoming new team members and supporting their growth.

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Other locations: Primary Location Only

Date: 10 Aug 2025

Requisition ID: 1632731

Assistant Manager, Digital Risk, Operational Technology

EY is looking for an experienced and passionate Digital Risk professional specializing in Operational Technology (OT), Industrial Control Systems (ICS), and IoT/IIoT. This role is part of a globally connected Digital Risk practice focused on helping organizations manage and mitigate risks across their industrial and mission-critical environments.

You will be supporting national critical infrastructure clients in managing digital risks that go beyond traditional IT—ensuring operational resilience, regulatory compliance, and strategic risk visibility. The ideal candidate brings strong technical and risk experience in OT/ICS environments and a passion for helping organizations transform securely.

As an Assistant Manager in EY’s Digital Risk team, you will play an active role in the successful delivery of client engagements, contribute trusted advice, and support continuous improvement of risk and resilience postures. You’ll draw on your skills and experience to deliver actionable insights, tailor risk practices to complex environments, and deepen your knowledge across emerging digital risk domains.

You will be part of a high-performing and fast-growing team, building your capability as a trusted advisor. A proactive mindset, team spirit, and the ability to influence others are key to succeeding in this role.

You will also be expected to invest in continuous learning and contribute to thought leadership by participating in events, panels, and knowledge publications under the guidance of the leadership team.

The opportunity

At EY, we are investing significantly in improving our Digital Risk practice across MENA. As clients navigate AI, OT transformation, and digital convergence, the need for strong, forward-looking risk capabilities has never been higher.

We are expanding our Digital Operational Risk services in the region and looking for an Assistant Manager – OT Risk to join our Risk Consulting team in Riyadh. While the role is based in Saudi Arabia, you’ll be expected to travel across the GCC and wider MENA region, with occasional international engagements (up to 50–80%).

Your key responsibilities

The majority of your time will be spent delivering Digital Risk engagements. You’ll participate in client delivery with support from senior team members, and contribute to proposals, presentations, and go-to-market initiatives.

You will be responsible for:

• Supporting and executing OT risk assessments, control design, and gap analysis
• Delivering maturity assessments and developing OT risk remediation strategies
• Evaluating digital risks to SCADA, DCS, Smart Grids, DMS, and ECS system architecture
• Helping clients define and implement OT risk governance frameworks aligned with ISA/IEC 62443, NIST 800-82, and industry best practices.
• Identifying and mitigating risks linked to convergence between IT, OT, and IoT systems.
• Supporting clients in designing OT risk dashboards, metrics, and reporting for governance committees
• Ensuring high-quality and timely delivery across your assigned workstreams.

To qualify for the role, you must have.

• 5+ years of experience in OT/ICS environments and/or industrial digital risk, preferably within Oil & Gas, Power, Utilities, or Transportation
• Solid understanding of OT/ICS security, controls, and architecture
• Knowledge of products and technologies from Honeywell, GE, Siemens, ABB, Schneider, etc.
• Familiarity with ICS protocols and plant environments (SCADA, DCS, PLC, RTU, HMI)
• Understanding of OT-related risk domains: safety, process integrity, downtime risk, regulatory exposure
• Experience in evaluating and implementing OT controls (e.g., segmentation, firewalls, remote access protection)
• Exposure to OT/IIoT risk regulations and frameworks: ISA/IEC 62443, NIST 800-82, ISO 27019, NERC-CIP
• Awareness of digital risk issues related to operational disruptions, third-party risks, and legacy system exposure.
• Technical certifications (GICSP, ISA99/IEC 62443, ISO 27001, or equivalent)
• Arabic and English fluency (written and spoken)

Skills and attributes for success

• A passion for OT environments, digital risk, and resilience
• Solid technical foundation in ICS/OT technologies and communication protocols
• Ability to simplify complex concepts and communicate risk in business language.
• Positive energy, high accountability, and a collaborative mindset
• Strong writing, documentation, and presentation skills
• Consulting experience or client-facing delivery is preferred.

Qualifications

• Bachelor’s degree in Electronics Engineering, Electrical, Mechatronics, Industrial Automation, or related field
• Willingness to pursue or hold professional certifications:
• ISA/IEC 62443
• GICSP
• ISO 27001
• CISSP, CISM, CRISC (optional but valuable)

What we look for

We’re looking for professionals who want to build a career in Digital Risk—who understand the business-critical nature of OT environments and want to make a real impact by helping clients manage their most operationally sensitive risks.

You should be confident engaging both engineers and executives, and passionate about helping clients embed risk-aware decision-making in their operations.

What we offer

We offer a competitive compensation package where you’ll be recognized for your performance and the value you bring. In addition, you’ll benefit from:

• Continuous learning: Build future-focused skills through the EY Tech MBA (fully sponsored)
• Academic excellence: Access to world-class learning platforms and certifications
• Success as defined by you: A career that adapts to your goals and ambitions.
• Transformative leadership: Insightful mentorship to help you grow faster.
• Diverse and inclusive culture: Be your authentic self, make your voice heard.

If you can demonstrate that you meet the criteria above, we encourage you to submit your application.

The exceptional EY experience. It’s yours to build.

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