16 Head Of Department jobs in Qatar

About the Role

Doha Bank is seeking a dynamic and experienced IT leader to head its Application Support division. This pivotal role oversees the performance, optimization, and strategic direction of key banking systems including Core Banking, Cards & Payments, Enterprise Channels, Business Applications, and the IT Service Desk.

As Department Head, you’ll lead a high-performing team to ensure seamless operations, drive innovation, and deliver best-in-class technology solutions aligned with business goals. You’ll collaborate across business units, IT teams, and external partners to enhance system reliability, user experience, and service delivery.

• Manage end-to-end application support across multiple banking platforms.
• Ensure timely resolution of incidents and service requests, with a focus on minimizing downtime.
• Monitor system performance and lead continuous improvement initiatives.
• Implement ITSM processes (incident, problem, and change management) and ensure SLA compliance.
• Lead root cause analysis and corrective actions to prevent recurring issues.
• Collaborate with stakeholders on project planning, resource alignment, and delivery.
• Stay current with regulatory changes and ensure compliance across IT applications.
• Guide the development of KPIs and performance metrics for the department.
• Foster strong relationships across business and IT to support strategic decision-making.
• Oversee project workflows, budgets, and testing phases to ensure timely, profitable outcomes.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum 15 years of experience in banking IT, with leadership in business applications.
• Proven expertise in managing enterprise software in financial environments.
• Strong command of agile, DevSecOps, and continuous integration methodologies.
• Deep understanding of banking systems and IT infrastructure.

• Leadership in business applications.
• Expertise in enterprise software management.
• Agile and DevSecOps methodologies.

• Experience in financial environments.
• Knowledge of IT infrastructure.

requirements.

• Advise the Board, CEO, and Executive Committee on all legal, regulatory, and contractual matters.
• Draft, review, and negotiate contracts, policies, and agreements to protect the Bank's interests.
• Oversee legal risk management processes, ensuring proactive identification and mitigation of risks.
• Liaise with QCB, regulatory bodies, and external counsel on legal matters.
• Ensure all operations, products, and services comply with Islamic banking principles and local laws.
• Lead the legal aspects of digital product launches, fintech partnerships, and cross-border transactions.
• Manage and mentor the legal team, fostering high standards of professional conduct.
• Represent the Bank in legal proceedings, dispute resolution, and arbitration when required.
• Bachelor's degree in Law (LLB); Master's degree or relevant certifications preferred.
• Minimum 15 years' legal experience, with at least 7 years in senior leadership roles within banking or financial services.
• Strong expertise in Islamic banking regulations, commercial law, and financial technology legal frameworks.
• Proven track record in regulatory liaison and complex contract negotiations.
• Experience in digital banking, fintech partnerships, and cross-jurisdictional legal matters
• Exceptional leadership, communication, and stakeholder management skills.
• Fluency in English required; Arabic proficiency highly desirable

Job Title: Department Head - IT Applications

Function: Information Technology

Department: IT Applications

Reports to: Chief Digital and Information Officer (CDIO)

Role Summary

The Department Head - IT Applications is responsible for leading and managing the IT Applications function at Doha Bank. This includes overseeing application development, change management, quality assurance, and deployment. The role involves strategic planning, cross-functional collaboration, and ensuring the alignment of IT initiatives with business goals. The incumbent will drive innovation, optimize application performance, and support enterprise-wide digital transformation.

Key Responsibilities

Strategic Leadership

• Contribute to the development and execution of the IT strategy, ensuring alignment with business objectives.
• Collaborate with the CDIO on budgeting, forecasting, and performance metrics for the IT Applications function.
• Lead innovation and transformation initiatives across the bank.
• Maintain awareness of regulatory changes and ensure compliance within the IT Applications domain.
• Represent the bank at external forums to promote technology leadership.

Operational Excellence

• Develop and enforce policies and procedures for efficient IT application operations.
• Lead the creation and integration of application roadmaps with enterprise strategies.
• Oversee project lifecycles from business case development to deployment and post-launch support.
• Ensure effective change control, risk management, and stakeholder communication.
• Collaborate with business units to identify opportunities and deliver tailored IT solutions.
• Monitor performance metrics and ensure timely reporting to senior leadership.

People Management

• Lead, mentor, and develop a high-performing team.
• Support recruitment, performance management, and career development initiatives.
• Conduct regular performance reviews and ensure alignment with organizational goals.
• Promote a culture of continuous learning, accountability, and innovation.

Key Interactions

Internal:

• Strategy Team
• Business Units & Section Heads
• Product & BI Teams
• IT Department
• Subsidiaries and Overseas Branches

External:

• Regulatory Authorities
• Technology Vendors & Consultants
• Business Partners and Customers

Qualifications & Experience

Education:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Master's degree in Management or a related discipline is preferred.

Experience:

• 13-18 years in the financial services or banking sector.
• Proven leadership in managing IT business applications.
• Strong background in software development, application lifecycle management, and digital transformation.

Technical Competencies

• Deep knowledge of banking systems, middleware, and application architecture.
• Proficiency in programming, DevSecOps, agile methodologies, and CI/CD tools.
• Strong understanding of project and change management.
• Expertise in business analysis, performance management, and IT strategy alignment.

Industry & Regulatory Knowledge

• Up-to-date with industry trends and best practices.
• Familiarity with local and international banking regulations.
• Strong grasp of IT security and compliance frameworks.

Certifications (Preferred)

• PMP, CBAP, or equivalent industry-recognized certifications.

Behavioral Competencies

• Leadership: Strategic thinking, decision-making, and performance development.
• Results Delivery: Planning, problem-solving, and analytical thinking.
• Operational Agility: Resource management, adaptability, and change navigation.
• Customer Focus: Quality commitment, customer orientation, and continuous improvement.
• Collaboration: Relationship management, communication, and influence.

Job Title: Department Head – IT Applications

Function: Information Technology

Department: IT Applications

Reports to: Chief Digital and Information Officer (CDIO)

Role Summary

The Department Head – IT Applications is responsible for leading and managing the IT Applications function at Doha Bank. This includes overseeing application development, change management, quality assurance, and deployment. The role involves strategic planning, cross-functional collaboration, and ensuring the alignment of IT initiatives with business goals. The incumbent will drive innovation, optimize application performance, and support enterprise-wide digital transformation.

Key Responsibilities

Strategic Leadership

• Contribute to the development and execution of the IT strategy, ensuring alignment with business objectives.
• Collaborate with the CDIO on budgeting, forecasting, and performance metrics for the IT Applications function.
• Lead innovation and transformation initiatives across the bank.
• Maintain awareness of regulatory changes and ensure compliance within the IT Applications domain.
• Represent the bank at external forums to promote technology leadership.

Operational Excellence

• Develop and enforce policies and procedures for efficient IT application operations.
• Lead the creation and integration of application roadmaps with enterprise strategies.
• Oversee project lifecycles from business case development to deployment and post-launch support.
• Ensure effective change control, risk management, and stakeholder communication.
• Collaborate with business units to identify opportunities and deliver tailored IT solutions.
• Monitor performance metrics and ensure timely reporting to senior leadership.

People Management

• Lead, mentor, and develop a high-performing team.
• Support recruitment, performance management, and career development initiatives.
• Conduct regular performance reviews and ensure alignment with organizational goals.
• Promote a culture of continuous learning, accountability, and innovation.

Key Interactions

Internal:

• Strategy Team
• Business Units & Section Heads
• Product & BI Teams
• IT Department
• Subsidiaries and Overseas Branches

External:

• Regulatory Authorities
• Technology Vendors & Consultants
• Business Partners and Customers

Qualifications & Experience

Education:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Master’s degree in Management or a related discipline is preferred.

Experience:

• 13–18 years in the financial services or banking sector.
• Proven leadership in managing IT business applications.
• Strong background in software development, application lifecycle management, and digital transformation.

Technical Competencies

• Deep knowledge of banking systems, middleware, and application architecture.
• Proficiency in programming, DevSecOps, agile methodologies, and CI/CD tools.
• Strong understanding of project and change management.
• Expertise in business analysis, performance management, and IT strategy alignment.

Industry & Regulatory Knowledge

• Up-to-date with industry trends and best practices.
• Familiarity with local and international banking regulations.
• Strong grasp of IT security and compliance frameworks.

Certifications (Preferred)

• PMP, CBAP, or equivalent industry-recognized certifications.

Behavioral Competencies

• Leadership: Strategic thinking, decision-making, and performance development.
• Results Delivery: Planning, problem-solving, and analytical thinking.
• Operational Agility: Resource management, adaptability, and change navigation.
• Customer Focus: Quality commitment, customer orientation, and continuous improvement.
• Collaboration: Relationship management, communication, and influence.

The Department Head - IT Applications is responsible for leading and managing the IT Applications function at Doha Bank. This includes overseeing application development, change management, quality assurance, and deployment. The role involves strategic planning, cross-functional collaboration, and ensuring the alignment of IT initiatives with business goals. The incumbent will drive innovation, optimize application performance, and support enterprise-wide digital transformation.

For detailed job description and to apply for this position, please follow the link below.

The Department Head – IT Applications is responsible for leading and managing the IT Applications function at Doha Bank. This includes overseeing application development, change management, quality assurance, and deployment. The role involves strategic planning, cross-functional collaboration, and ensuring the alignment of IT initiatives with business goals. The incumbent will drive innovation, optimize application performance, and support enterprise-wide digital transformation.

For detailed job description and to apply for this position, please follow the link below.