76 Helpdesk Advisor jobs in Qatar
IT Helpdesk Support Engineer
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Job Description
We are currently looking IT Helpdesk Support Engineer for our Qatar operations with the following terms & conditions.
Required Skills and Qualifications
- Bachelor's degree in Computer Science, or a related field
- Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
- Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
helpdesk technician
- Effective communication skills in both written and verbal forms
- Mandatory: Fluent Arabic & English speaker
Key Responsibilities
- Serving as the first point of contact for customers seeking technical assistance over
the phone or email.
- support users on a functional level, by offering guidance on how to use systems and
equipment.
- Performing remote troubleshooting through diagnostic techniques and pertinent
questions.
- Performing on-site installations and support.
- Install and configure Windows and other desktop software.
- Configure and manage connectivity and storage
- Maintain Windows
- Protect devices and data
- Deploy Windows client
- Manage identity and access by creating and maintaining AD users.
- Manage compliance policies and configuration profiles
- Manage, maintain, and protect devices
- Manage apps
- Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,
Printers, etc.)
- Rollout patches.
- Assist in person or remotely in the resolution of support issues among company sites
to ensure timely distribution of knowledge and positive impact on user satisfaction
- Maintain printing systems and assist with network printer system maintenance
C1-Internal
- Maintain backup system and processes.
- Research, resolve, and respond to questions received via telephone calls, e-mail,
walk-ups, open submitted tickets and callbacks in a timely manner, in accordance
with current procedures
- Acquire and maintain current knowledge of relevant product offerings and support
policies in order to provide technically accurate solutions to customers
Joining time frame: 2 weeks (maximum 1 month)
IT Helpdesk Support Engineer
Posted today
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Job Description
Job Description
We are currently looking IT Helpdesk Support Engineer for our Qatar operations with the following terms & conditions.
Required Skills and Qualifications
- Bachelor's degree in Computer Science, or a related field
- Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
- Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
helpdesk technician
- Effective communication skills in both written and verbal forms
- Mandatory: Fluent Arabic & English speaker
Joining time frame: 2 weeks (maximum 1 month)
Helpdesk Technical Support Specialists
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- m based on priority.
- Escalate unresolved issues to higher-level support as needed.
- Install, configure, and maintain workstations, devices, peripherals, and software.
- Support Microsoft Office 365 applications (Word, Excel, PowerPoint, Teams, OneDrive, Visio, Project).
- Configure and support Outlook email (domain and non-domain users).
- Provide support for mobile devices, tablets, iPads, corporate email, and Wi-Fi setup.
- Setup and manage printers, conference/meeting room systems, IP phones, and smart TVs.
- Manage antivirus/endpoints, CCTV, and access control systems.
- Maintain inventory of IT assets, licenses, and track end-of-life products.
- Perform user onboarding/offboarding with proper setup and data backup.
- Write/update training manuals, train staff on troubleshooting, and prepare analysis reports on recurring issues.
- Ensure compliance with ITIL standards and organizational IT policies.
- Willingness to work late hours when required for emergencies.
Requirements
- Education: Bachelor's degree in IT or related field.
- Experience: 3–5 years of hands-on IT Helpdesk/Technical Support experience.
Technical Skills:
Windows & macOS clients, basic Windows Server & Linux knowledge
- Microsoft Office 365 suite
- Outlook, email, and mobile device configuration
- Networking basics (VLAN, subnetting)
- IP phones, printers, conferencing systems
Antivirus/endpoints, CCTV, Adobe products
Preferred Certifications (Not Mandatory):
Microsoft Certification (Windows Clients)
- ITIL v4 Foundation
Skills: cctv,ip,devices,it,itil
IT Network and Helpdesk Support
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Job Description
We are currently looking for IT Network and System Support for our Qatar operations with the following Skill set and terms & conditions.
TECHNICAL SKILLS & WORK EXPERIENCE:
Knowledge & Experience:
Bachelor Degree in IT or IT related field
Proven experience as a System Administrator, Network Administrator or similar role
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Ability to create scripts in Python, Perl or other language
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills Release Management and version control knowledge
Excellent Business and system analysis skills
Project management skills
IT Security excellent awareness
Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)
Expertise in creating, analyzing, and repairing large-scale distributed systems
Creating volumes, assigning to servers and remote replication
Proven experience in a network administrator role
Hands on experience in networking, routing and switching
Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
Ability to set up and configure server hardware
Familiarity with backup and recovery software and methodologies
Joining time frame: 2 weeks (maximum 1 month)
IT Helpdesk Support Engineer- English and Arabic Speaking
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IT Helpdesk Support Engineer—English and Arabic Speaker—Mandatory
Location: Doha, Qatar
Salary: QAR 9,000 (Full Package)
Contract: 6 Months (Extendable)
About the Role
Our client, a leading multinational technology company, is seeking an experienced IT Helpdesk Support Engineer to join their team in Doha. The ideal candidate will provide both functional assistance and technical support to end-users, ensuring smooth operations of IT systems and infrastructure. This role offers the opportunity to work with advanced technologies in a fast-paced, multicultural environment.
Key Responsibilities
- Act as the first point of contact for technical support requests via phone, email, or in person.
- Provide functional guidance to users on deployed applications, equipment, and systems.
- Perform remote troubleshooting using diagnostic techniques and relevant tools.
- Conduct on-site installations, configurations, and maintenance of Windows and client software.
- Administer and manage endpoints, connectivity, storage, and user accounts (creation, activation, deactivation).
- Manage and operate the ManageEngine Suite (ServiceDesk Plus & Endpoint Central).
- Support attendance systems, telephony, network, and server-related tasks.
- Roll out patches, maintain backup systems, and ensure compliance policies are met.
- Maintain desktop technologies including laptops, phones, monitors, and printers.
- Research, resolve, and document technical queries following standard procedures.
- Collaborate effectively with colleagues, escalating issues when necessary.
- Suggest process improvements to enhance service efficiency.
Required Skills & Qualifications
- Bachelor's degree in Computer Science or a related field.
- Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.
- Minimum 2 years of hands-on experience supporting Microsoft client and server platforms.
- Strong communication skills (verbal & written).
- Fluent in Arabic & English (mandatory).
- Customer service-oriented mindset with a proactive, problem-solving approach.
Why Join?
- Work with a prestigious multinational technology company.
- Opportunity to extend the contract and grow in a global environment.
- Competitive package: QAR 9,000 (all-inclusive).
Important.
Applicants must answer the pre-screening questions to be considered for this position.
THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
About Job Hub Global
At Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.
With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you're looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.
Together, we'll turn challenges into opportunities and dreams into achievements. Your success is our business.
Job Types: Full-time, Contract
Contract length: 6 months
Pay: QAR9,000.00 per month
Application Question(s):
- Do you hold a Bachelor's degree in Computer Science or a related field?
- Do you have a minimum of 2 years of hands-on experience supporting Microsoft Client and Server platforms as a Helpdesk Technician?
- Are you fluent in both Arabic and English (spoken and written)?
- Do you currently hold any Microsoft certifications (Windows Client, Managing Modern Desktop, Azure)?
- his position offers a full package salary of QAR 9,000. Do you accept this compensation, and can you join immediately?
Technical Support
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Company Description
Gulf Office Solutions is the market leader in interior design and contract furniture solutions. As an Authorized Dealer for Haworth USA, the world's 2nd largest furniture manufacturer, we also represent numerous other esteemed furniture dealers from the USA and Europe. Our expertise extends beyond furniture, specializing in comprehensive solutions for movable walls and raised flooring. Gulf Office Solutions provides top-notch supply and installation services to meet our clients' needs.
Role Description
1. Technical Support
- Review project drawings, BOQs, and specifications to ensure clarity and compliance with design intent.
- Prepare and submit
shop drawings
,
material submittals (MAR/MIR)
, and
samples
for consultant approval. - Provide technical assistance to production and site teams regarding design details, materials, and finishes.
- Assist in resolving technical issues raised during production or installation.
2. Project Coordination
- Coordinate with clients, consultants, and main contractors for approvals, inspections, and work progress.
- Support project engineers and site supervisors to ensure smooth workflow between design, production, and installation.
- Prepare and maintain project documentation including correspondence, transmittals, and progress reports.
- Follow up with suppliers and subcontractors to ensure timely delivery of materials and compliance with specifications.
3. Quality Assurance / Quality Control
- Conduct inspections of materials and finished furniture items before dispatch to site.
- Prepare and maintain
Material Inspection Reports (MIR)
,
Work Inspection Requests (WIR)
, and
Non-Conformance Reports (NCR)
. - Monitor site installation works and ensure compliance with approved drawings and quality standards.
- Coordinate with QA/QC Engineer or consultant for inspection schedules and approvals.
4. Documentation & Reporting
- Maintain logs for all MIRs, WIRs, and submittals.
- Prepare quality documentation and inspection records for handover.
- Support internal and external audits for quality compliance.
Qualifications & Skills:
- Diploma or Bachelor's in Interior Design, Architecture, or Engineering.
- Minimum 3 years' experience in furniture, joinery, or fit-out projects.
- Strong knowledge of furniture materials, finishes, and manufacturing methods.
- Familiar with QA/QC documentation (MIR, MAR, WIR, NCR).
- Excellent coordination and communication skills.
- Proficiency in AutoCAD, MS Office, and document control systems.
Technical Support
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Job Description
Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.
What You'll Be Doing:
- Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
- Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
- Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
- Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
- Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
- Providing training and mentorship to team members on the use of QPRO systems and design tools.
- Maintaining and updating technical documentation, including user guides, system manuals, and design records.
- Preparing reports on system performance, design workflows, and quality assurance activities.
- Supporting the implementation of best practices in quality management and design processes.
What Required Skills You'll Bring:
- Bachelor s degree in Civil Engineering, or a related field.
- 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
- Strong understanding of QPRO systems or similar quality management tools.
- Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational skills and attention to detail.
What Desired Skills You'll Bring:
- Extensive familiarity with infrastructure and engineering design processes.
- Experience in quality management systems and standards.
- Knowledge of project management tools and methodologies.
- Proven ability to train and mentor team members on technical systems and tools.
- Experience in the Middle East or GCC region is highly desirable
Technical Support Specialist (QPRO & Design)
Qatar
What Required Skills You'll Bring:
- Bachelor s degree in Civil Engineering, or a related field.
- 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
- Strong understanding of QPRO systems or similar quality management tools.
- Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational skills and attention to detail.
What Desired Skills You'll Bring:
- Extensive familiarity with infrastructure and engineering design processes.
- Experience in quality management systems and standards.
- Knowledge of project management tools and methodologies.
- Proven ability to train and mentor team members on technical systems and tools.
- Experience in the Middle East or GCC region is highly desirable
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Technical Support
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In a world of possibilities, pursue one with endless opportunities. Imagine Next
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
Job Description:
Technical Support Specialist (QPRO & Design)
Qatar
Parsons is seeking a highly skilled and detail-oriented Technical Support Specialist (QPRO & Design) to join our team In this role, you will provide technical assistance for QPRO (Quality Process Review and Optimization) systems and support design-related activities for engineering and infrastructure projects. You will play a vital role in ensuring the smooth operation of technical systems, optimizing design workflows, and maintaining quality standards.
What You'll Be Doing:
- Providing technical assistance for QPRO systems, including troubleshooting, system updates, and user support.
- Monitoring the performance of QPRO systems, identifying inefficiencies, and recommending improvements.
- Assisting design teams in preparing, reviewing, and optimizing design documents, drawings, and specifications.
- Conducting quality checks on design deliverables to ensure accuracy, compliance, and alignment with project requirements.
- Collaborating with project managers, engineers, and designers to resolve technical issues and ensure project deliverables are met.
- Providing training and mentorship to team members on the use of QPRO systems and design tools.
- Maintaining and updating technical documentation, including user guides, system manuals, and design records.
- Preparing reports on system performance, design workflows, and quality assurance activities.
- Supporting the implementation of best practices in quality management and design processes.
What Required Skills You'll Bring:
- Bachelor's degree in Civil Engineering, or a related field.
- 10 years of experience in technical support, design processes, or related roles, with a focus on infrastructure projects such as roads, drainage, utilities, and other civil works.
- Strong understanding of QPRO systems or similar quality management tools.
- Proficiency in design software such as AutoCAD, Revit, or other relevant tools.
- Excellent problem-solving and troubleshooting skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational skills and attention to detail.
What Desired Skills You'll Bring:
- Extensive familiarity with infrastructure and engineering design processes.
- Experience in quality management systems and standards.
- Knowledge of project management tools and methodologies.
- Proven ability to train and mentor team members on technical systems and tools.
- Experience in the Middle East or GCC region is highly desirable
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
Technical Support Specialist
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Job summary and key responsibilities
Job summary:
We are seeking dedicated and reliable Support Staff to assist during the upcoming FIFA events.
Contract 3 months duration.
The team will be responsible for providing on-site support operations. Support Staff will play a critical role in ensuring smooth event operations by addressing technical issues, troubleshooting, and coordinating with the technical team for timely resolution.
In addition to providing direct technical support, team members will be actively involved in pre-event setup, testing, and deployment, as well as monitoring and reporting performance throughout the event.
Contribution will be essential in maintaining the accuracy and reliability of entry operations, improving the overall spectator and staff experience, and ensuring the successful delivery of event logistics.
Key responsibilities:
* Provide frontline support during the event.
* Troubleshoot and resolve basic technical issues on-site.
* Escalate unresolved technical problems to the lead or tech team.
* Monitor system performance to ensure uninterrupted operations.
* Assist with system usage as needed.
* Maintain proper reporting of issues and solutions provided during shifts.
* Support pre-event setup and testing of systems.
* Participate in pre-event training sessions to understand system functionalities.
* Distribute, collect, and track related system equipment before and after shifts.
* Ensure system equipment are fully charged, connected, and operational at all times.
* Provide guidance and reassurance to end-users when technical issues arise.
* Report recurring technical or operational issues for continuous improvement.
* Contribute to post-event debriefs by sharing observations and lessons learned.
Work interactions
Internal relationships:
Works closely with the Event Operations Team Lead and
Technical Support Team for guidance, escalations, and
coordination of system-related issues.
External relationships:
Interacts with event personnel to provide
assistance & management with operations
when technical issues occur.
Financial Responsibilities
No direct financial authority.
Accountable for the proper use, care, and return of materials assigned during shifts.
Work conditions
* Flexibility to be available at headquarters, in the field, or at official event sites.
* Event-based role with occasional site visits and training sessions if required before the start
of the event.
* Flexible working hours, including evenings, weekends, and holidays during event periods.
* Requires an active presence and may include physically demanding responsibilities
Qualifications, experience and skills
Education and certifications
minimum college education is required.
Minimum 5+ yrs Exp need
echnical certifications in service management/ITIL are an advantage.
dditional training and experience in customer service, event operations, or technology support is preferred.
Experience and skills
* Prior experience in event operations, IT/device support, or customer service is an advantage.
* Basic knowledge of troubleshooting systems.
* Ability to perform device setup, testing, and monitoring in high-demand environments.
* Strong communication and teamwork skills, with the ability to coordinate effectively under
pressure.
* Ability to remain calm, professional, and solution-focused during unexpected technical issues.
* Good reporting and documentation skills to log technical issues, resolutions, and handovers.
* Flexibility and adaptability to handle dynamic event conditions.
* Bilingual Arabic & English preferred.
Technical Support Engineer
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Urgent Hiring. Technical Support Engineer for a General Contracting Company Based in Qatar
Applicant should hold an engineering degree & he/she will be assisting Managing Director in all technical scope mainly Tendering (Clarifications & Pricing) + Drafting (Preparing Drawings for Proposals, Adjusting Existing Drawings etc.) + Quantity Surveying ( Take-offs)
Previous experience in estimation or tendering is a must, Very Strong Drafting Skills Are Required. Very good knowledge in construction documentation & process.
Very good teamwork skills is a must. Minimum 5 years experience in Qatar. Driving license, Very Strong Computer Skills, AutoCAD required
Full Package QAR 5,000.
Job Type: Full-time
Pay: QAR4, QAR4,500.00 per month
Application Question(s):
- Do you know how to prepare a construction method statement, Inspection Report, Material Delivery Inspection ?
- Do you know how to draw on AutoCAD ?
- What are the top 4 things you can do well in your construction knowledge ? (Take off Quantities, Pricing Estimation, AutoCAD Drawing, 3D Rendering, Tendering, Material Procurement , Construction Documentation Etc.)
Experience:
- Tendering/Pricing: 2 years (Required)
- construction industry: 5 years (Required)
License/Certification:
- QID (Required)
- Diving License in Qatar (Required)