104 Home Appliance jobs in Qatar
Home Appliance Technician
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job Summary:
The Home Appliance Technician is responsible for diagnosing, troubleshooting, and repairing a wide variety of household appliances, including refrigerators, washing machines, dryers, dishwashers, ovens, and microwaves. The role demands strong technical expertise, problem-solving skills, and a customer-centric approach to service.
Key Responsibilities:
- Installation and Setup: Install and configure new home appliances according to manufacturer guidelines and customer preferences.
- Diagnostics: Utilize appropriate diagnostic tools and techniques to identify malfunctions in household appliances.
- Repair Work: Perform repairs on appliances such as refrigerators, washers, dryers, and ovens. Replace defective parts and ensure that appliances operate effectively after repairs.
- Maintenance: Conduct routine checks and preventative maintenance on appliances to improve performance and extend their lifespan.
- Customer Service: Communicate clearly with customers regarding the nature of the issue, the required repairs, and maintenance tips. Address any concerns or questions from customers.
- Documentation: Maintain detailed records of all services performed, parts replaced, and invoices generated for each job.
- Compliance and Safety: Follow all safety protocols during installation and repair. Stay updated on industry standards and manufacturer guidelines.
- Technical Support: Offer customers basic technical assistance over the phone or in person to resolve minor appliance issues.
Skills and Qualifications:
- High school diploma or equivalent; technical certification or diploma in electronics, electrical work, or a related field is preferred.
- Proven experience in diagnosing and repairing home appliances.
- Strong mechanical and electrical troubleshooting skills.
- Excellent manual dexterity, attention to detail, and physical stamina.
- Ability to work independently with minimal supervision and manage time efficiently.
- Strong customer service and interpersonal skills.
Work Environment:
- This role involves traveling to customers' homes for on-site appliance repairs and maintenance.
- Technicians may be required to work in different home environments, often handling heavy appliances and working in confined spaces.
- Work hours can vary, including weekends and evenings, based on customer needs and emergency calls.
Job Type: Full-time
Pay: From QAR2,000.00 per month
Experience:
- HA service: 4 years (Required)
Home Appliance Technician
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Location: Doha
Company: Maintenance and Management Solutions
Job Type: Permanent
Position Summary
We are seeking a skilled and reliable Home Appliance Technician to join our team. The ideal candidate will be responsible for diagnosing, troubleshooting, and repairing a wide range of household appliances in customers' homes. This role requires a strong technical aptitude, excellent problem-solving skills, and a commitment to providing an outstanding customer experience. You will be the face of our company, ensuring that every service call is handled with professionalism and expertise.
Key Responsibilities
Diagnosis & Repair:
- Perform on-site diagnosis of malfunctions in major household appliances (e.g., refrigerators, ovens, ranges, dishwashers, washing machines, dryers, microwaves).
- Disassemble appliances to diagnose issues using technical manuals, troubleshooting guides, and diagnostic tools.
- Perform necessary repairs, including replacing defective parts, components, and systems.
- Reassemble appliances and ensure they are functioning correctly and safely.
Qualifications & Skills
Required:
· Formal training or certification from a technical school or apprenticeship program.
- Certification in EPA 608 for handling refrigerants.
- Experience with a wide variety of appliance brands (e.g., Whirlpool, GE, LG, Samsung, Frigidaire).
- Proven experience (e.g., 2+ years) as an appliance repair technician.
- Strong mechanical and electrical aptitude.
- Proficiency in using multimeters and other diagnostic tools.
- Excellent troubleshooting and problem-solving skills.
- Outstanding customer service and communication skills.
- Ability to lift heavy appliances lbs) and work in various physical positions (kneeling, bending, reaching).
Job Types: Full-time, Permanent
Pay: QAR1.00 per month
Customer Service
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We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.
Duties and Responsibilities:
Answer customer calls and inquiries accurately and professionally.
Receive customers in person, identify their needs, and provide appropriate service solutions.
Follow up on customer files from contract signing until worker arrival and handover.
Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.
Coordinate with external recruitment agencies in labor-supplying countries to track order status.
Enter and update customer data, order files, and contracts in the internal system.
Resolve problems and complaints to ensure high levels of customer satisfaction.
Schedule worker handover appointments and coordinate with sponsors.
Ensure completion of all documents and legal requirements for recruitment.
Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.
Prepare weekly reports on case progress, complaints, and resolutions.
Maintain strict confidentiality and professional ethics in all client dealings.
Promote company services for recruiting domestic and professional workers.
Prepare offers and pricing and ensure contract signing with clients.
Participate in marketing events and exhibitions to strengthen market presence.
Submit periodic reports on sales activities and customer feedback.
Comply with company policies and customer service standards.
Qualifications and Requirements:
Arabic speakers only apply for the job
Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.
Strong problem-solving ability and capacity to work under pressure.
Proficient in computer systems and CRM software.
Professional appearance with strong interpersonal skills across diverse nationalities.
NOC is required.
Job Type: Full-time
Pay: QAR4, QAR6,000.00 per month
Experience:
Manpower companies: 3 years (Required)
Customer relationship management: 3 years (Preferred)
Agency management: 3 years (Preferred)
Language:
Arabic (Native)
English (Required)
Ability to Commute:
Please send your CV on WhatsApp Only:
Job Type: Full-time
Customer service
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Key Responsibilities
- Manage all customer communication through WhatsApp.
- Collect required details (dimensions, finishes, photos, deadlines) and prepare accurate work orders.
- Answer customer questions on delivery timelines, payment terms, and product options.
- Escalate special requests or complaints to management when needed.
- Maintain accurate records in our order tracking/CRM system.
- Support sales by emphasizing craftsmanship and suggesting add-ons.
Requirements
- Strong Arabic & English communication.
- Experience with CRM or order management tools (Trello, Odoo, Shopify, etc.).
- Highly organized, detail-oriented, and disciplined in follow-up.
- Confident in handling demanding customers while protecting timelines.
- +3 years experience in customer service in Qatar.
- Interest in furniture, design, or interiors is an advantage.
Job Type: Full-time
Pay: QAR3, QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Required)
Experience:
- customer service: 3 years (Preferred)
Language:
- Arabic (Required)
- English (Required)
Customer Service
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A Major Hotel Supplies & Hospitality Company looking for:
- Customer Service Representative.
With a minimum 3+ years' experience in the same field.
Full package + Commission will be provided.
Requirements:
- Experience in same field or in Hospitality is an advantage.
- Holding a Qatari Driving License is an advantage.
- Valid R.P & NOC
- Flexibility in working hours
- attending calls after working hours
Job Type: Full-time
Pay: QAR2, QAR4,000.00 per month
Application Question(s):
- Do you have Qatar driving license?
- Do you have your own private car?
Language:
- Arabic & English (Preferred)
Customer service
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Roles & Responsibilities:
- Handle inbound and outbound calls in a professional and timely manner.
- Assist customers with inquiries, complaints, and requests, escalating issues when needed.
- Maintain and update participant and stakeholder profiles using CRM systems.
- Manage queries across various channels including telephone, email, WhatsApp, social media, online forms, and in-person communication.
- Operate CRM and other communication tools; log all interactions with detailed notes.
- Submit regular reports on interactions, trends, and feedback.
- Support outreach campaigns such as RSVP follow-ups, alumni engagement, and surveys.
- Maintain high service quality standards and uphold data privacy requirements.
- Provide support during events and programs, including phone and data coordination.
- Perform reception duties: welcome visitors, direct calls and guests, manage front desk logistics.
- Coordinate mail, courier services, and visitor sign-ins.
- Collaborate with internal teams for resolution of inquiries or special coordination needs.
- Ensure flexibility and adaptability in handling urgent tasks or shifting priorities.
Requirements
- Fluent in Arabic and English (spoken and written).
- Prior experience in customer service or receptionist roles.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in CRM systems and Microsoft Office.
- Professional appearance and demeanor.
Candidates must be locally available in Qatar with Valid QIDs and NOC.
Job Type: Contract
Contract length: 6 months
Pay: QAR3, QAR5,000.00 per month
Customer Service Representative
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About The Job
We are hiring a Customer Service Representative to be the first point of contact with our customers. The role involves handling inquiries, resolving issues efficiently, and ensuring customer satisfaction while representing Mondial's values.
Key Responsibilities:
- Handle customer calls and inquiries.
- Resolve complaints and problems effectively.
- Provide exceptional service that reflects the company's identity.
- Coordinate with other teams to ensure service continuity.
Requirements:
- Minimum 3 years of customer service experience.
- Fluency in Arabic and English.
- Excellent communication and problem-solving skills.
- Professional and customer-oriented attitude.
- Valid residency in Qatar.
- Immediate availability to join.
Location: Al Wakrah, Qatar
Work Schedule: Full-time, 6 days/week
Job Type: Full-time
Pay: From QAR2,300.00 per month
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Customer Service Cashier
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Job Title: Customer Service Cashier
Location: Doha, Qatar
Job Type: Full-Time
Job Description:
We are seeking a reliable and customer-oriented Cashier to join our team, responsible for accurately processing transactions and taking customer orders. In this role, you'll be responsible for taking customer orders, handling payments, and ensuring smooth interactions between customers and the kitchen.
Key Responsibilities:
Take customer orders accurately and efficiently, ensuring all items are recorded correctly.
Enter orders into the POS system and communicate special requests or modifications to the kitchen.
Handle customer payments, providing change or receipts as needed.
Maintain a strong knowledge of the menu to assist customers with their orders or recommendations.
Ensure a smooth flow of service by coordinating between customers, waitstaff, and the kitchen.
Provide excellent customer service with a friendly and approachable attitude.
Keep work area clean and organized, ensuring a tidy cashier station.
Follow food safety and sanitation guidelines to maintain a clean and safe environment.
Qualifications:
Strong knowledge of the menu and ability to communicate it clearly to customers.
Excellent communication and interpersonal skills.
Ability to work efficiently and manage multiple tasks in a fast-paced environment.
Positive and professional attitude when interacting with customers.
Food Safety Certificate required.
Experience Level:
- 1+ year of experience in food & beverage, customer service, or a similar role.
Job Type: Full-time
Experience:
- entering orders into the POS system: 1 year (Required)
- customer service : 1 year (Required)
License/Certification:
- Food Safety Certificate (Required)
Application Deadline: 01/10/2025
Customer Service Agent
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We are looking for Customer Service Representative who will manage customer queries and complaints.
She will provide product / Service information and resolve or escalate any emerging problems that our Customers or Merchants might face with accuracy and efficiency.
JOB RESPONSIBILITIES / CHALLENGES
· Answering phone calls and emails, responding to customer questions and complaints through basic troubleshooting or setup processes.
· Maintaining a positive, empathetic, and professional attitude toward customers at all times to ensure excellent service standards.
· Logging customer complaints, forwarding them to relevant team members and generate service request / ticket numbers
· Ensure timely resolution of customers / Merchant queries and complaints as per defined TATs in SOP.
· Knowing our product/service inside and outside in order to answer customers efficiently.
· Maintain a comprehensive complaint MIS and a dashboard to be circulated to higher management describing service ratio incorporating the nature of complaints, resolution percentage and other alike parameters for complete visibility.
· Assist Operations Manager in preparing End to End SOP of the function
· Maintain complete comprehensive MIS covering all the activities related to disputes and chargebacks.
QUALIFICATIONS & SKILLS:
· Bachelor's degree
· Experience: 2 years of relevant experience.
· Proven customer support experience or experience as a Client Service Representative
· Strong phone contact handling skills and active listening
·Arabic speaker and proficiency in English is required
· Familiarity with CRM systems and practices.
· Proficient in MS office (esp. in excel).
· Good interpersonal, communication and presentation skills.
· Ability to multi-task, prioritize, and manage time effectively
Job Types: Full-time, Permanent
Pay: From QAR4,500.00 per month
Customer Service Agent
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Education
Bachelors Degree
Job Summary
To deliver high quality customer services and be the bank's relationship officer with all types of customers on regular basis through ensuring existing and prospective customers are served efficiently and effectively by performing all front office duties in relation to the provision of the wide range of products and services.
*Key Accountabilities
Customer Relationship *
- Interview and advise customers on all aspects of the bank's full range of products and services, assess opportunities for cross selling.
- Engage in marketing activities of the branch and endeavour to identify and introduce new customers to the bank.
- Conduct proactive calls when introduce special short time promotions in order to attract new customers to the bank.
- Assist the customers in completing the required formalities as per bank's requirements, relating to the type of transactions they wish to avail.
- Promote electronic and self-service channels by educating customer to use ATMs,POS, call Centre, SMS,IVR Bank direct etc.
- Receive customer complaints, liaise with appropriate departments and ensure resolution in order to achieve customer satisfaction.
- Arrange to forward all signed documents with the necessary approvals to the Opening Workstation for processing.
- Ensure dispatch of all customer transactions received by branch to opening workstation and customer delivery as necessary and within agreed time frames.
- Ensure completion of all financial and non-financial transactions passed during the day.
- Liaise with branches, departments and risk management with regard to referrals/follow ups to ensure completion based on SLA's.
- Follow-up on identified business opportunities and regularly update team leader about portfolio's accounts development.
Continuous Improvement
- Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account 'international leading practice', improvement of business processes, cost reduction and productivity improvement.
Policies, Systems, Processes & Procedures
- Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
Statements and Reports
- Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.
Quality, Health, Safety, & Environment
- Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.
Related Assignments
- Perform other related duties or assignments as directed.
Other Accountabilities
Internal
- Performance and Analytics unit
- Customer Service Representative
- PIC of Credit team
- PIC of Marketing team
- PIC of Operation team
External
- Branch Customer