100 Inbound Calls jobs in Qatar
Customer Service Representative
Posted 1 day ago
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About the job Customer Service Representative
Job Description
- Book and track progress of shipment
- Monitor and update the pipeline of deliveries
Qualifications
- Diploma in a relevant field
- 2-3 years of experience in customer service role
- Previous experience in the logistics industry is a preferred
- Middle East/GCC Experience
- Working knowledge of Office and web applications
- Experience in using modern WMS systems including barcoding, Master data, RF, etc.
Market/Industry/Functional Knowledge:
- Strong knowledge of the GCC logistics market
- Strong knowledge of local and regional customs procedure and legislation
- Understand and be able to exploit customer opportunities within and outside of Qatar
Customer Service Representative
Posted 3 days ago
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Job Description
SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in enhancing Customer Experience and ensuring Customer Service excellence
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Problem-solving and conflict resolution skills
- Prior experience in the wellness industry is a plus
- Bachelor’s degree in a related field is preferred
- Proficiency in English; additional languages are an advantage
Customer Service Representative
Posted 18 days ago
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Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrCustomer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Job Description Book and track progress of shipment Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: Strong knowledge of the GCC logistics market Strong knowledge of local and regional customs procedure and legislation Understand and be able to exploit customer opportunities within and outside of Qatar
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Customer Service Representative
Posted 3 days ago
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Job Description
B2b Customer Service Representative (6 months contract)
Guest Experience Expert (Service Express Team Leader) #J-18808-Ljbffr
Customer Service Representative
Posted 17 days ago
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Job Description
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Customer Service Representative
Posted today
Job Viewed
Job Description
- Respond to customer queries on phone or via WhatsApp
- Attend to customers in studio
- Provide information provided to customers/ FAQs
- Process orders and payment (preparing invoices, taking correct requirements)
- Quality check of final product before/while packing orders
- Arrange delivery (Qatar/Abroad)
- Coordinate with DHL and/or Aramex for all matters (booking pick-up, tracking shipment)
- Manage customer database (names/phone numbers/address/sizes, etc)
- Book appointments and provide quotations
- Coordinate between production, customers and the accounts team for orders to be processed correctly and on time as well as for processing payment
- Keep track of payment and delivery dates for customers
- Deal with any customer complaints and inform management for more serious issues
- Keeping track of orders received via the website and forwarding them to the production team efficiently
**Requirements**:
Inventory:
- Keep track of inventory (and updating the website accordingly)
- Inform the secretarial staff when we are low on fabric and material
Cash Handling and Invoicing:
- Receive orders and payment from customers
- Handover daily cash payments to accounts
- Coordinate with the accounts department for processing invoices and payment
Pricing and costing:
- Assist the team in pricing for new collections and items
- Keep track of costing for all new collections and collaborations
Database:
- Manage and update a complete database of all the collections, look-books and items in stock
- Manage and update the customer contact list (for events, promotions, etc)
Coordination:
- Coordination with production department to process orders
- Coordination with accounts department to process payments and dues
- Oversee the production cycle to update and inform customers of any delays or unavailability of items
- Inform and update the clients about the status of orders or any delays
Teamwork:
- Provide complete support to the executive secretary during busy times or her absence
- Provide regular updates to the CEO and Supervisor on any assigned/delegated tasks
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Customer Service Representative
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Resolve customer issues and complaints efficiently.
- Provide product and service information to customers.
- Document customer interactions and maintain accurate records.
- Assist with order processing and tracking.
- Collaborate with other departments to ensure customer satisfaction.
**Requirements**:
- High school diploma or equivalent.
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Positive attitude and problem-solving skills.
Logistics Customer Service Representative
Posted 8 days ago
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Job Description
Overview
We are seeking a highly organized and customer-focused Logistics Customer Service Representative to join our team. This role is responsible for managing customer inquiries, processing orders, coordinating shipments, and resolving issues related to the delivery of goods. The ideal candidate will have excellent communication skills, a strong understanding of logistics processes, and a commitment to providing exceptional service.
Responsibilities- Manage customer inquiries related to shipments and orders.
- Process orders and coordinate shipments to ensure on-time delivery.
- Resolve delivery-related issues and communicate resolutions to customers and internal teams.
- Maintain accurate documentation and records of activities.
- Collaborate with internal departments to improve logistics processes and customer satisfaction.
- Knowledge of shipping processes, transportation methods, and documentation.
- Proficiency with Microsoft Office.
- Strong problem-solving and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and manage time effectively.
Experience: 0-2 Years; Salary Range: QAR 2, - QAR 5; Applicant Location: In-country Hire Only
#J-18808-LjbffrLogistics Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
We are seeking a highly organized and customer-focused Logistics Customer Service Representative to join our team. This role is responsible for managing customer inquiries, processing orders, coordinating shipments, and resolving issues related to the delivery of goods. The ideal candidate will have excellent communication skills, a strong understanding of logistics processes, and a commitment to providing exceptional service. Responsibilities
Manage customer inquiries related to shipments and orders. Process orders and coordinate shipments to ensure on-time delivery. Resolve delivery-related issues and communicate resolutions to customers and internal teams. Maintain accurate documentation and records of activities. Collaborate with internal departments to improve logistics processes and customer satisfaction. Qualifications
Knowledge of shipping processes, transportation methods, and documentation. Proficiency with Microsoft Office. Strong problem-solving and multitasking abilities. Excellent verbal and written communication skills. Ability to work in a fast-paced environment and manage time effectively. Experience: 0-2 Years; Salary Range: QAR 2, - QAR 5; Applicant Location: In-country Hire Only
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