109 Inbound Calls jobs in Qatar
Customer Service Representative
Doha, Doha
Management Solutions International MSI
Posted 5 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.
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Customer Service Representative
Doha, Doha
PPL Dynamics
Posted 5 days ago
Job Viewed
Job Description
About the job Customer Service Representative
Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
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Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
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1
Customer Service Representative
Doha, Doha
Elite Projects Qatar
Posted 5 days ago
Job Viewed
Job Description
We are seeking a
Customer Service Executive
with a solid background in
Facility Management, Sales Engineering, or Maintenance & Cleaning Services
to join our team in Doha. The ideal candidate will have
2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus. This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services. Key Responsibilities: Handle client inquiries, complaints, and service requests through phone, email, or in-person. Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery. Manage client accounts, service agreements, and document service logs accurately. Monitor service quality and follow up with clients post-service to ensure satisfaction. Generate reports, follow up on pending tasks, and escalate issues when necessary. Support the Sales Engineering team with customer communication and technical updates. Build strong customer relationships and act as the main point of contact for assigned accounts. Requirements: 2–3 years
of experience in Qatar in
Facility Management ,
Sales Engineering , or
Maintenance/Cleaning Companies . Fluent in English
(written and spoken);
Arabic
is an advantage. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Must have
NOC
and
immediate availability .
#J-18808-Ljbffr
Customer Service Executive
with a solid background in
Facility Management, Sales Engineering, or Maintenance & Cleaning Services
to join our team in Doha. The ideal candidate will have
2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus. This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services. Key Responsibilities: Handle client inquiries, complaints, and service requests through phone, email, or in-person. Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery. Manage client accounts, service agreements, and document service logs accurately. Monitor service quality and follow up with clients post-service to ensure satisfaction. Generate reports, follow up on pending tasks, and escalate issues when necessary. Support the Sales Engineering team with customer communication and technical updates. Build strong customer relationships and act as the main point of contact for assigned accounts. Requirements: 2–3 years
of experience in Qatar in
Facility Management ,
Sales Engineering , or
Maintenance/Cleaning Companies . Fluent in English
(written and spoken);
Arabic
is an advantage. Strong communication, coordination, and problem-solving skills. Proficiency in Microsoft Office tools (Excel, Word, Outlook). Must have
NOC
and
immediate availability .
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
CUSTOMER SERVICE REPRESENTATIVE
Doha, Doha
HealthCare Dynamics Gen. Trading Company W.L.L
Posted 15 days ago
Job Viewed
Job Description
Position:
Customer Service Representative
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
Minimum 3 Years
Website:
Description
KILONEWTONS is seeking a professional and customer-focused
Customer Service Representative
to join our team in
Doha, Qatar . The ideal candidate will have
at least 3 years of experience
in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.
How To Apply
Send your
updated CV
to
with the subject line:
“Customer Service Representative – (Your Name)” .
Visit our careers page:
is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
× #J-18808-Ljbffr
Customer Service Representative
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
Minimum 3 Years
Website:
Description
KILONEWTONS is seeking a professional and customer-focused
Customer Service Representative
to join our team in
Doha, Qatar . The ideal candidate will have
at least 3 years of experience
in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.
How To Apply
Send your
updated CV
to
with the subject line:
“Customer Service Representative – (Your Name)” .
Visit our careers page:
is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
× #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Customer service representative
HealthCare Dynamics Gen. Trading Company W.L.L
Posted today
Job Viewed
Job Description
Position:Customer Service RepresentativeCompany:KILONEWTONSLocation:Doha, QatarExperience:Minimum 3 YearsWebsite: DescriptionKILONEWTONS is seeking a professional and customer-focusedCustomer Service Representativeto join our team inDoha, Qatar. The ideal candidate will haveat least 3 years of experiencein customer support, excellent communication skills, and a passion for delivering outstanding service.If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!Key ResponsibilitiesServe as the first point of contact for customer inquiries via phone, email, and live chat.
Provide timely and accurate responses to customer questions and concerns.
Process orders, returns, and refunds efficiently.
Maintain and update customer records in the CRM system.
Escalate complex issues to the relevant departments when necessary.
Gather customer feedback to improve service quality.
Assist in resolving complaints with professionalism and patience.
Stay updated on company products, services, and policies.
Collaborate with the sales and support teams to enhance the customer experience.Qualifications & SkillsMinimum 3 years of experience in customer service, call centers, or client support roles.
Excellent verbal and written communication skills in English (Arabic is a plus).
Strong problem-solving and conflict-resolution abilities.
Proficiency in CRM software (e.g., Zendesk, Salesforce, Hub Spot).
Ability to multitask and work under pressure.
Friendly, patient, and empathetic attitude toward customers.
Basic knowledge of Microsoft Office (Word, Excel, Outlook).
Experience in e-commerce, retail, or B2 B customer service is a plus.Why Join KILONEWTONS?Competitive salary and benefits.
Opportunities for career growth and training.
Positive and supportive work environment.
Work with a dynamic and professional team.How To ApplySend yourupdated the subject line:“Customer Service Representative – (Your Name)”.Visit our careers page: is an equal-opportunity employer. We welcome applicants from diverse backgrounds.×
#J-18808-Ljbffr
Provide timely and accurate responses to customer questions and concerns.
Process orders, returns, and refunds efficiently.
Maintain and update customer records in the CRM system.
Escalate complex issues to the relevant departments when necessary.
Gather customer feedback to improve service quality.
Assist in resolving complaints with professionalism and patience.
Stay updated on company products, services, and policies.
Collaborate with the sales and support teams to enhance the customer experience.Qualifications & SkillsMinimum 3 years of experience in customer service, call centers, or client support roles.
Excellent verbal and written communication skills in English (Arabic is a plus).
Strong problem-solving and conflict-resolution abilities.
Proficiency in CRM software (e.g., Zendesk, Salesforce, Hub Spot).
Ability to multitask and work under pressure.
Friendly, patient, and empathetic attitude toward customers.
Basic knowledge of Microsoft Office (Word, Excel, Outlook).
Experience in e-commerce, retail, or B2 B customer service is a plus.Why Join KILONEWTONS?Competitive salary and benefits.
Opportunities for career growth and training.
Positive and supportive work environment.
Work with a dynamic and professional team.How To ApplySend yourupdated the subject line:“Customer Service Representative – (Your Name)”.Visit our careers page: is an equal-opportunity employer. We welcome applicants from diverse backgrounds.×
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Customer service representative
Elite Projects Qatar
Posted today
Job Viewed
Job Description
We are seeking aCustomer Service Executivewith a solid background inFacility Management, Sales Engineering, or Maintenance & Cleaning Servicesto join our team in Doha. The ideal candidate will have2–3 years of experience in Qatar , excellent communication skills in English, and a customer-first mindset. Arabic language skills are a plus.
This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services.
Key Responsibilities:
Handle client inquiries, complaints, and service requests through phone, email, or in-person.
Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery.
Manage client accounts, service agreements, and document service logs accurately.
Monitor service quality and follow up with clients post-service to ensure satisfaction.
Generate reports, follow up on pending tasks, and escalate issues when necessary.
Support the Sales Engineering team with customer communication and technical updates.
Build strong customer relationships and act as the main point of contact for assigned accounts.
Requirements:
2–3 yearsof experience in Qatar inFacility Management ,Sales Engineering , orMaintenance/Cleaning Companies.
Fluent in English(written and spoken);Arabicis an advantage.
Strong communication, coordination, and problem-solving skills.
Proficiency in Microsoft Office tools (Excel, Word, Outlook).
Must haveNOCandimmediate availability.#J-18808-Ljbffr
This role requires proactive communication with clients, coordination with operations and maintenance teams, and timely handling of service requests, ensuring customer satisfaction and smooth delivery of facility services.
Key Responsibilities:
Handle client inquiries, complaints, and service requests through phone, email, or in-person.
Coordinate with operations, maintenance, and cleaning teams to ensure timely service delivery.
Manage client accounts, service agreements, and document service logs accurately.
Monitor service quality and follow up with clients post-service to ensure satisfaction.
Generate reports, follow up on pending tasks, and escalate issues when necessary.
Support the Sales Engineering team with customer communication and technical updates.
Build strong customer relationships and act as the main point of contact for assigned accounts.
Requirements:
2–3 yearsof experience in Qatar inFacility Management ,Sales Engineering , orMaintenance/Cleaning Companies.
Fluent in English(written and spoken);Arabicis an advantage.
Strong communication, coordination, and problem-solving skills.
Proficiency in Microsoft Office tools (Excel, Word, Outlook).
Must haveNOCandimmediate availability.#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Doha, Doha
Dragon Animal Care Center
Posted today
Job Viewed
Job Description
Job Requirements:
1. Must have minimum one year of work experience in the field of Customer Service or equivalent
2. Must have a valid Qatar ID
3. Excellent communication skills
4. Must be fluent in English or Bilingual (English Arabic)
5. Required intermediate computer and office skills
6. Should be flexible and be able to work in different shifts
7. Should be able to join immediately
1. Must have minimum one year of work experience in the field of Customer Service or equivalent
2. Must have a valid Qatar ID
3. Excellent communication skills
4. Must be fluent in English or Bilingual (English Arabic)
5. Required intermediate computer and office skills
6. Should be flexible and be able to work in different shifts
7. Should be able to join immediately
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Doha, Doha
Al Khebra Driving Academy
Posted today
Job Viewed
Job Description
**Job description**:
** MALE ONLY**
- **Welcoming all customers with a smile.**
- **Attract potential customers by answering service inquiries and providing**
**information about other services.**
- **Provide accurate information to the customer and make sure that the**
**customer understands their chosen driving package.**
- **Open the customer's file and help them fill out the required forms and**
**documents.**
- **Maintain customers information by updating their records.**
- **Resolve service problems by clarifying complaints, determine the cause of the**
**problem, select and explain the best solution to solve the problem, expedite.**
**the correction and adjustment and make follow up to ensure resolution.**
- **Advise financial accounts by processing customer adjustments.**
- **Recommend services to academy management by collecting customer's**
**information and analyzing customer's needs.**
- **Ensure that the customer data are keyed-in correctly in the system.**
- **Ensure that the information received from the customer is accurate before**
**payment is processed.**
- **Make sure correct invoice is generated to the right customer.**
- **Ensure correct amount of payment is received from the customer.**
- **Direct the customer to make the eye test and make follow up.**
- **Creating, Maintaining and updating training and tests schedules, calendars,**
**and agendas.**
- **Answering training and tests scheduling queries through students visits and**
- **Responsible for reconciling the revenue on a daily basis as required by the**
**Academy and as per the allocated targets.**
- **Maintain good working relationship with customers and colleagues.**
- **Ensure the company reputation by providing good customer service.**
- **Attend all trainings, briefing and meeting as arranged by the Management.**
**Any other related tasks requested by the management.**
**Salary**: QAR4,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Salary**: QAR4,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
** MALE ONLY**
- **Welcoming all customers with a smile.**
- **Attract potential customers by answering service inquiries and providing**
**information about other services.**
- **Provide accurate information to the customer and make sure that the**
**customer understands their chosen driving package.**
- **Open the customer's file and help them fill out the required forms and**
**documents.**
- **Maintain customers information by updating their records.**
- **Resolve service problems by clarifying complaints, determine the cause of the**
**problem, select and explain the best solution to solve the problem, expedite.**
**the correction and adjustment and make follow up to ensure resolution.**
- **Advise financial accounts by processing customer adjustments.**
- **Recommend services to academy management by collecting customer's**
**information and analyzing customer's needs.**
- **Ensure that the customer data are keyed-in correctly in the system.**
- **Ensure that the information received from the customer is accurate before**
**payment is processed.**
- **Make sure correct invoice is generated to the right customer.**
- **Ensure correct amount of payment is received from the customer.**
- **Direct the customer to make the eye test and make follow up.**
- **Creating, Maintaining and updating training and tests schedules, calendars,**
**and agendas.**
- **Answering training and tests scheduling queries through students visits and**
- **Responsible for reconciling the revenue on a daily basis as required by the**
**Academy and as per the allocated targets.**
- **Maintain good working relationship with customers and colleagues.**
- **Ensure the company reputation by providing good customer service.**
- **Attend all trainings, briefing and meeting as arranged by the Management.**
**Any other related tasks requested by the management.**
**Salary**: QAR4,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Salary**: QAR4,000.00 - QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
7
Food & Beverage - Customer Service Representative
Doha, Doha
LEISURE LLC
Posted today
Job Viewed
Job Description
The Customer Service Representative - F&B is responsible effective selling and providing efficient and fast restaurant/fast food guest services.
The minimum requirements for the vacancy are as follows:
- Minimum High school graduate or a Diploma/ Certification in F&B Service Operations or equivalent field.
- Certification in Food Safety/Handling.
- Minimum 3 years of work experience in food handling, cashiering food service crew/ attendant in restaurant/ food chain setting.
- Providing knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with LEISURE standards.
- Usage of POS & Cashiering Systems
- English language proficiency
- Excellent, proven interpersonal, verbal and written communication skills.
Pay: From QAR3,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have NOC to transfer sponsorship if you are selected for this vacancy?
**Experience**:
- F&B or Culinary: 3 years (required)
License/Certification:
- Food Handler's Certificate (required)
- QID (required)
The minimum requirements for the vacancy are as follows:
- Minimum High school graduate or a Diploma/ Certification in F&B Service Operations or equivalent field.
- Certification in Food Safety/Handling.
- Minimum 3 years of work experience in food handling, cashiering food service crew/ attendant in restaurant/ food chain setting.
- Providing knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with LEISURE standards.
- Usage of POS & Cashiering Systems
- English language proficiency
- Excellent, proven interpersonal, verbal and written communication skills.
Pay: From QAR3,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have NOC to transfer sponsorship if you are selected for this vacancy?
**Experience**:
- F&B or Culinary: 3 years (required)
License/Certification:
- Food Handler's Certificate (required)
- QID (required)
This advertiser has chosen not to accept applicants from your region.
8
B2b Customer Service Representative (6 months contract)
Doha, Doha
Starlink Qatar
Posted 11 days ago
Job Viewed
Job Description
The B2B Customer Service Representative (CSR) plays a key frontline role in supporting business customers by managing service-related inquiries, processing documentation, resolving customer requests and complaints, and ensuring data accuracy and customer satisfaction. The CSR will interact directly with business clients, providing timely, courteous, and solution-oriented support in accordance with organizational service standards. Context: As part of the Business Operations & Services division, the CSR handles service-related tasks across a large portfolio of business clients. This includes engaging with internal teams to support request execution, maintaining service quality, and promoting customer-centric interactions. B. Key Responsibilities Customer Support & Request Handling Receive and process business customer requests and documentation related to services and updates. Enter customer data and service information accurately into internal systems. Respond to customer inquiries and complaints across various communication channels (Email, Live Chat, Applications, Fax, Social Media). Follow up with customers regarding service status updates and ensure resolution of requests within defined timelines. Escalate unresolved or complex issues to appropriate internal stakeholders for resolution. Order Management & Service Coordination Proactively monitor pending requests to ensure timely closure. Identify data inconsistencies and initiate correction procedures. Ensure proper handling and storage of documents as per internal policies. Collaborate with cross-functional teams such as Technical Support and Data Management to address service-related issues. Provide feedback on system usability and report any challenges encountered during operations. Service Awareness & Communication Educate business customers on available services and support tools. Promote awareness of digital platforms and self-service solutions. Support service improvement efforts through regular feedback and client insights. Assist in generating scheduled and on-demand reports on service activities as needed. C. Work Schedule Rotational 24/7 shift coverage, including weekends and holidays. D. Requirements Willing and able to work full rotational shifts (including weekends and public holidays). Must hold a valid Qatar ID (QID). Can secure NOC/secondment from sponsor
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9