200 Inbound Calls jobs in Qatar

SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience and ensuring Customer Service excellence
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Problem-solving and conflict resolution skills
• Prior experience in the wellness industry is a plus
• Bachelor’s degree in a related field is preferred
• Proficiency in English; additional languages are an advantage

About the job Customer Service Representative

Job Description

• Book and track progress of shipment
• Monitor and update the pipeline of deliveries

Qualifications

• Diploma in a relevant field
• 2-3 years of experience in a customer service role
• Previous experience in the logistics industry is a preferred
• Middle East/GCC Experience
• Working knowledge of Office and web applications
• Experience in using modern WMS systems including barcoding, Master data, RF, etc.

Market/Industry/Functional Knowledge:

• Strong knowledge of the GCC logistics market
• Strong knowledge of local and regional customs procedure and legislation
• Understand and be able to exploit customer opportunities within and outside of Qatar

Management Solutions International (MSI) is hiring!

We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .

Requirements :

Diploma or higher qualification

3+ years experience in customer service within logistics / warehouse / distribution

Arabic language proficiency is mandatory

Familiarity with Warehouse Management Systems (WMS) preferred

Willing to work in rotational / shift-based schedules

Only shortlisted applicants will be contacted.

This role is essential in ensuring a positive experience for our clients throughout their real estate journey. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for customer service.

• Client Interaction: Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.
• Support Transactions: Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.
• Problem Resolution: Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.
• Data Management: Maintain accurate client records and update the database with relevant information regarding transactions and interactions.
• Market Knowledge: Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.
• Team Collaboration: Work closely with real estate agents and other team members to coordinate client needs and ensure seamless service delivery.
• Administrative Tasks: Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.

• High school diploma or equivalent; degree in business or related field is a plus.
• Proven experience in customer service, preferably in real estate or a related industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the local real estate market is a plus.

LADIES candidates ONLY who are willing to stay in Company Accommodation.

Qualifications:

• At least 2 years of experience as a Customer Service Representative.
• Excellent interpersonal and communication skills.
• Can provide NOC.
• Willing to stay in company accommodation
• Can start immediately.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: QAR2,000.00 per month

Application Question(s):

• Do you have a valid QID and NOC?
• Would you be willing to stay in the company's accommodation?
• When can you Join?

Experience:

• Customer Service Representative: 2 years (Required)

LADIES candidates ONLY who are willing to stay in Company Accommodation.

Qualifications:

• At least 2 years of experience as a Customer Service Representative.
• Excellent interpersonal and communication skills.
• Can provide NOC.
• Willing to stay in company accommodation
• Can start immediately.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: QAR2,000.00 per month

Application Question(s):

• When can you join?
• When are you available for an interview, and at what time?
• Would you be willing to stay in the company's accommodation?

Experience:

• Customer Service Representative: 2 years (Required)

Company Description

SMSA Express is a market leader in the courier industry, providing services to tens of thousands of businesses and individuals since 1994. The company offers a wide range of logistics solutions including international and domestic express transportation, customs clearance, and specialized services for various sectors such as healthcare. Serving numerous organizations and governmental entities, SMSA is known for its time-sensitive and secure services. With a vast network connecting 230 countries, SMSA provides cost-effective shipping, freight forwarding, and customized logistics services supported by a dedicated customs clearance department.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering calls, resolving complaints, processing orders, and offering product or service information to clients.

Qualifications

• Skills in Customer Service and Customer Satisfaction
• Experience in Customer Support and Customer Experience
• Proficiency in communication and problem-solving
• Ability to work effectively in a team and handle high-pressure situations
• Previous experience in the logistics or courier industry is a plus
• Proficiency in English; additional languages are a plus
• Customs clearance experience
• Filipino / Female
• 25 to 35 years old

Company Description

SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience and ensuring Customer Service excellence
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment
• Problem-solving and conflict resolution skills
• Prior experience in the wellness industry is a plus
• Bachelor's degree in a related field is preferred
• Proficiency in English; additional languages are an advantage

Job Title: Customer Service Representative – Wood Manufacturing Industry

Location: Qatar

Employment Type: Full-time

About the Role:

We are seeking a proactive Customer Service Representative to join our team in the wood manufacturing industry. This role will be face-to-face with clients and will involve coordinating orders, monitoring pending deliveries, and following up with both the production team and customers to ensure smooth operations.

Key Responsibilities:

• Handle walk-in and face-to-face customer inquiries in a professional manner.
• Coordinate orders and ensure accurate entry into the system.
• Follow up on pending deliveries with logistics and ensure timely updates to customers.
• Liaise with the production team regarding order progress and special requirements.
• Provide regular updates to clients regarding their orders and delivery schedules.
• Resolve customer concerns promptly and effectively.
• Maintain records of customer interactions, orders, and transactions.

Requirements:

• Previous experience in customer service, preferably in manufacturing or wood industry.
• Strong communication and interpersonal skills.
• Ability to coordinate between multiple teams (sales, production, delivery).
• Detail-oriented with good organizational and multitasking skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to work under pressure in a fast-paced environment.

Preferred:

• Background in wood, furniture, or manufacturing sectors.
• Knowledge of basic production or order cycle processes.

Job Type: Full-time

Application Question(s):

• How soon you can join?