22 Infrastructure Support jobs in Qatar
Infrastructure Support Senior Analyst
Posted 11 days ago
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Join to apply for the Infrastructure Support Senior Analyst role at Accenture Middle East
Join to apply for the Infrastructure Support Senior Analyst role at Accenture Middle East
Job Title: Infrastructure Support Senior Analyst
Location: Qatar
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at people build careers in four different areas of our business: Consulting, Technology, Outsourcing and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.
Professionals in our Corporate Functions run and manage Accenture’s internal operations and all activities across our business, from finance, HR and legal to workplace management, operations and marketing and communications. They are the engine that powers Accenture, enabling us to provide the capabilities and expertise that clients need to help them become high-performance businesses.
Job Summary:
As an Infrastructure Support Senior Analyst at Accenture, you will play a critical role in ensuring the seamless operation and maintenance of IT infrastructure systems. You will be responsible for providing technical support, troubleshooting issues, and implementing solutions to enhance system performance and reliability. This role requires a proactive approach to problem-solving, strong communication skills, and the ability to work collaboratively in a dynamic environment.
Key Responsibilities:
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Business Consulting and Services
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#J-18808-LjbffrIT Specialist (Network Support)
Posted today
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Job Description
- _Required: _CCNA Routing & Switching _(or equivalent)_
- _Preferred: _ CCNP Routing and Switching
- _Preferred: _Barracuda CloudGen Firewall - Foundation
- VOIP - SIP Trunks & Microsoft Teams / SfB
- MCSA or MSCE (Helpful)
- Ability to use network monitoring tools (Eg Wireshark) to diagnose problems and security issues
- Automation - PowerShell, Bash or equivalents
- Strong understanding of network infrastructure and network hardware.
- Ability to think through problems and visualize solutions.
**Salary**: QAR3,500.00 - QAR4,450.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Network Support,IT: 4 years (preferred)
IT Desktop and Network Support Dispatch Qatar
Posted 11 days ago
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Job Description
Installing, troubleshooting, and repairing desktops, printers, laptops, and other computer peripherals hardware issues, as well as desktop applications.
Required Skills and Knowledge:
- Basic understanding of enterprise LAN and WAN setups and concepts. Ability to perform smart hands activities under instruction at sites and remotely.
- Ability to lift/move computer equipment weighing up to 50 lbs.
- Expertise in desk-side support and PC repair, including basic administration of Windows OS and Mac OS.
- Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Support for peripherals and networking hardware such as monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels under 'Smart Hands' capability.
- Ability to troubleshoot system and network issues using deductive reasoning and resolve end-user network cabling problems.
- Advanced knowledge of computer hardware, chipsets, memory modules, and peripherals.
- Familiarity with operating systems and remote connection tools: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, etc.
Requirements:
- Excellent written and verbal communication skills with clients and management, along with strong interpersonal skills.
- Ability to meet deadlines, proactively own tasks, and work with urgency.
- Bilingual in English and the local language (B2 level).
Additional Items Needed:
- Console cables for Cisco and Silver Peak devices.
- Fully internet-ready mobile device.
- Remote support software: TeamViewer, MS Teams, Putty, etc.
- Admin access to laptops.
- RJ45 port on laptop.
Preferred Experience: Experience with ticketing tools such as ServiceNow or Remedy is an advantage.
#J-18808-LjbffrIT Desktop and Network Support Dispatch Qatar
Posted 1 day ago
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Job Description
Experience with ticketing tools such as ServiceNow or Remedy is an advantage.
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Consultant - Infrastructure (Cloud & System) Administration
Posted 9 days ago
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Job Description
Years of Experience: 12–15 years
Key Duties and Responsibilities
Cloud & Infrastructure Administration
Manage cloud services, including landing zones, subscriptions, management groups, and policies.
Architect, implement, and support cloud solutions (IaaS, PaaS, SaaS).
Configure and maintain cloud resources such as Virtual Machines, App Services, API Management, Logic Apps, Storage Accounts, and Security Services.
Ensure best practices in backup configurations, patch management, and cloud security.
Provide service improvements and cost optimization strategies.
Assess cloud infrastructure challenges and propose solutions.
Support cloud workload migrations and validate technical strategies.
Implement and maintain Identity and Access Management (IAM), Conditional Access, MFA, and RBAC models.
Utilize Azure DevOps, Infrastructure as Code (IaC) deployments using Terraform and PowerShell.
On-Premises Administration
Deploy, configure, and manage VMware vSphere ESXi clusters, vCenter Servers, and related technologies.
Monitor and troubleshoot VMware environments, virtual machines, storage, and networks.
Administer Microsoft Active Directory, Windows/Linux platforms, and enterprise security frameworks.
Ensure compliance with industry security standards and regulatory requirements.
Operational Excellence
Support BAU (Business-As-Usual) operations and major incident resolution (P1, P2).
Streamline and improve BAU processes to enhance operational efficiency.
Lead integration and knowledge transfer of Azure projects to BAU teams.
Provide technical guidance, mentoring, and training to team members.
Office 365 Administration
Administer and troubleshoot Office 365 workloads (Exchange Online, SharePoint, Teams, OneDrive).
Define and enforce identity and access controls, application permissions, and security policies.
Implement Office 365 security best practices and compliance policies.
Disaster Recovery & Risk Management
Develop and implement disaster recovery plans and risk assessments.
Conduct regular testing and simulations to ensure business continuity.
Documentation & Standardization
Develop Standard Operating Procedures (SOPs) and best practice guidelines.
Maintain up-to-date documentation for infrastructure and security configurations.
Lead and manage RFPs/RFQs/POs and proof of concept (PoC) initiatives.
Required Skills & Experience
10+ years in IT infrastructure, cloud, and systems administration.
Hands-on experience in designing and deploying cloud/on-premises solutions.
Strong automation skills in cloud (IaaS) and Infrastructure as Code (IaC).
Proficiency in Windows/Linux environments, virtualization (VMware, Nutanix), and storage solutions.
Expertise in Microsoft Active Directory, IAM, and cloud security.
Strong process improvement, problem-solving, and analytical skills.
Experience in Office 365 administration, security, and compliance.
Excellent communication, documentation, and collaboration skills.
Preferred Qualifications
Bachelor’s degree in IT, Computer Science, or related field.
Relevant certifications such as:
Azure: AZ-104, AZ-305, AZ-500, AZ-700, SC-100
GCP Professional Certification
Red Hat Certified System Administrator (RHCSA)
VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Knowledge of Kubernetes and containerization technologies.
Experience in project management methodologies.
Leadership & Ownership
Act as the escalation point for managed services and infrastructure-related issues.
Lead infrastructure security, migrations, and operations projects.
Drive standardization, best practices, and knowledge sharing across teams.
Language Requirement: Proficiency in English is mandatory; Arabic proficiency is an advantage.
#J-18808-LjbffrConsultant - Infrastructure (Cloud & System) Administration
Posted 8 days ago
Job Viewed
Job Description
The role focuses on system architecture, migration, security, and automation to ensure high availability, performance, and operational efficiency.
Years of Experience:
12–15 years Key Duties and Responsibilities Cloud & Infrastructure Administration Manage cloud services, including landing zones, subscriptions, management groups, and policies.
Architect, implement, and support cloud solutions (IaaS, PaaS, SaaS).
Configure and maintain cloud resources such as Virtual Machines, App Services, API Management, Logic Apps, Storage Accounts, and Security Services.
Ensure best practices in backup configurations, patch management, and cloud security.
Provide service improvements and cost optimization strategies.
Assess cloud infrastructure challenges and propose solutions.
Support cloud workload migrations and validate technical strategies.
Implement and maintain Identity and Access Management (IAM), Conditional Access, MFA, and RBAC models.
Utilize Azure DevOps, Infrastructure as Code (IaC) deployments using Terraform and PowerShell.
On-Premises Administration Deploy, configure, and manage VMware vSphere ESXi clusters, vCenter Servers, and related technologies.
Monitor and troubleshoot VMware environments, virtual machines, storage, and networks.
Administer Microsoft Active Directory, Windows/Linux platforms, and enterprise security frameworks.
Ensure compliance with industry security standards and regulatory requirements.
Operational Excellence Support BAU (Business-As-Usual) operations and major incident resolution (P1, P2).
Streamline and improve BAU processes to enhance operational efficiency.
Lead integration and knowledge transfer of Azure projects to BAU teams.
Provide technical guidance, mentoring, and training to team members.
Office 365 Administration Administer and troubleshoot Office 365 workloads (Exchange Online, SharePoint, Teams, OneDrive).
Define and enforce identity and access controls, application permissions, and security policies.
Implement Office 365 security best practices and compliance policies.
Disaster Recovery & Risk Management Develop and implement disaster recovery plans and risk assessments.
Conduct regular testing and simulations to ensure business continuity.
Documentation & Standardization Develop Standard Operating Procedures (SOPs) and best practice guidelines.
Maintain up-to-date documentation for infrastructure and security configurations.
Lead and manage RFPs/RFQs/POs and proof of concept (PoC) initiatives.
Required Skills & Experience 10+ years in IT infrastructure, cloud, and systems administration.
Hands-on experience in designing and deploying cloud/on-premises solutions.
Strong automation skills in cloud (IaaS) and Infrastructure as Code (IaC).
Proficiency in Windows/Linux environments, virtualization (VMware, Nutanix), and storage solutions.
Expertise in Microsoft Active Directory, IAM, and cloud security.
Strong process improvement, problem-solving, and analytical skills.
Experience in Office 365 administration, security, and compliance.
Excellent communication, documentation, and collaboration skills.
Preferred Qualifications Bachelor’s degree in IT, Computer Science, or related field.
Relevant certifications such as: Azure: AZ-104, AZ-305, AZ-500, AZ-700, SC-100
GCP Professional Certification
Red Hat Certified System Administrator (RHCSA)
VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Knowledge of Kubernetes and containerization technologies.
Experience in project management methodologies.
Leadership & Ownership Act as the escalation point for managed services and infrastructure-related issues.
Lead infrastructure security, migrations, and operations projects.
Drive standardization, best practices, and knowledge sharing across teams.
Language Requirement:
Proficiency in English is mandatory; Arabic proficiency is an advantage.
#J-18808-Ljbffr
Technical Support Engineer
Posted 5 days ago
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Job Description
Experience: 3+ Years
Qualification: Any degree
Job Description:We are seeking a Software Developer with the following qualifications:
- 3 to 5 years of experience in software development.
- Core skills in JavaScript, REST API, and programming in any language (Java/PHP/Python/.NET).
- 2 or more years of experience in one or more of the following areas: Customer Support, Financial Services, or PayPal Operations.
- Strong English written and verbal communication skills.
- Willingness to work on shifts (24/7).
- Designing and creating engineering specifications for software programs and applications.
- Coding, modifying, testing, and debugging programs according to design specifications.
- Working with quality assurance to develop software test plans.
- Collaborating with hardware engineers to assess and test hardware and software interaction.
- Implementing a specific development methodology.
- Documenting software specifications.
- Developing software prototypes.
- Experience in Java and C++.
- Experience in RDBMS and SQL; experience in Cassandra is an added advantage.
- Excellent knowledge in practicing OOAD, architectural and design patterns.
- Proficient in UNIX and Shell scripting; knowledge of Perl/Python is an added advantage.
- Familiarity with web technologies.
- Familiarity with version control tools like GIT/Github.
- Participation in and familiarity with Agile (Scrum) project methodology and practices.
Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or related field.
Job Type: Contract To Hire
Job Category: Software Developer
Job Positions: 8
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Technical Support Engineer
Posted 11 days ago
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Job Description
Client has around 1000 administrative users who operate Endpoints situated across various locations, including 15 remote sites and the headquarters (HQ). Approximately 70% of these users are based at the Client HQ, while the remaining users are dispersed among depots and bus stations. The users predominantly utilize Windows as their primary operating system, although some utilize other operating systems. They also rely on Microsoft Office 365 applications such as Outlook, Excel, and Word, along with third-party software.
Scope of Work
Service provider to extend Client Technical support team by three (3) skilled technical engineers to handle the daily tasks.
Scope :
1. Layer 1 and layer 2 support for users and endpoints
2. Setup and maintain any required software on users computers or any peripherals.
3. Solving and troubleshooting Network issues.
4. Record any incident or service requests on Client ServiceDesk system.
5. Supporting our users to secure and save their data.
6. List and record Client Endpoints such as computers, IP Phones, Laptops and printers on asset management system.
7. Ensure that endpoints have the latest updates and security software installed on it.
8. Setup and troubleshoot IOT devices on Client Fleet.
9. Create and report incidents related to security or any abnormal user / s or computer / s behaviour.
10. Managing file and print servers and applying users permissions.
11. Create and maintain Knowledgebase, (Technical guides, instructions, configuration steps).
12. Ensure that all security measurements applied on all endpoints
Experience and skills
Good skills in troubleshooting and discover the root cause.
Experience in different Operating systems for Mobile, computers, and terminals
Ability to set up and install any kind of software.
Ability to learn and educate Client users of any new application.
Has a solid knowledge of endpoint security and how to act against any cyber security attack.
Experience on IOT Devices and CCTV.
Certificates
Microsoft MCP, CompTIA A+, CompTIA N+, Azure Foundation, M365 administration or equivalent
Technical Support Engineer • Doha, Qatar
#J-18808-LjbffrTechnical Support Specialist
Posted 11 days ago
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Job Description
Salary Range: QAR 8,000 - 10,000
Hiring Preference: Local candidates only
Vacancies: 1
Industry: IT / Fintech
Experience Required: Expertise in Vending Machines, Kiosks, or similar systems.
Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.
Key Responsibilities:- Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
- Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems.
- Provide end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensure secure configuration and compliance of vending machine systems with company standards.
- Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
- 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
- Prior experience in the GCC market.
- Strong troubleshooting and diagnostic skills for hardware and software issues.
- Familiarity with embedded systems, networks, and vending technologies.
- Excellent communication and customer support skills.
- Ability to work independently and meet technical challenges efficiently.
Send your updated CV to with "Technical Support Specialist" in the subject line.
#J-18808-LjbffrTechnical Support Specialist
Posted 3 days ago
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Job Description
Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity. Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software. Deploy software updates, firmware upgrades, and patches for vending machine operating systems. Diagnose and resolve hardware and software issues affecting vending machine performance, such as payment failures, mechanical malfunctions, and network connectivity problems. Provide end-user support to customers and operators, including system diagnostics and operational guidance. Ensure secure configuration and compliance of vending machine systems with company standards. Qualifications:
Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred. 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector. Prior experience in the GCC market. Skills & Attributes:
Strong troubleshooting and diagnostic skills for hardware and software issues. Familiarity with embedded systems, networks, and vending technologies. Excellent communication and customer support skills. Ability to work independently and meet technical challenges efficiently. How to Apply:
Send your updated CV to
with "Technical Support Specialist" in the subject line.
#J-18808-Ljbffr