193 IT Agent jobs in Qatar

To monitor, maintain, and support the telecom network infrastructure and services, ensuring maximum uptime, quick resolution of incidents, and proactive issue management. This role acts as the first point of contact for telecom-related issues, providing troubleshooting, escalation, and coordination with field teams and vendors.

Key Responsibilities

• Monitor network operations, alarms, and system performance on a 24x7 basis.
• Provide first-level support and troubleshooting for telecom and IT-related incidents.
• Respond to service requests, incidents, and maintenance activities via ticketing systems, phone, or email.
• Escalate issues to higher-level engineers or vendors when necessary, ensuring timely resolution.
• Perform routine checks, preventive maintenance, and health monitoring of telecom systems.
• Maintain accurate incident logs, reports, and documentation of technical issues and resolutions.
• Coordinate with field technicians and vendors for on-site support and repairs.
• Follow standard operating procedures (SOPs) and service-level agreements (SLAs).
• Support planned maintenance, upgrades, and testing activities.
• Ensure compliance with safety, security, and company policies.

Qualifications & Skills

• Bachelor's degree or diploma in Telecommunications, Computer Science, IT, or related field.
• 1–3 years of experience in NOC, help desk, or telecom/IT support (freshers with technical knowledge may be considered).
• Knowledge of telecom systems, IP networks, switches, routers, and monitoring tools.
• Familiarity with ticketing/help desk software and escalation processes.
• Strong problem-solving and analytical skills.
• Ability to work under pressure in a 24/7 environment (shift work required).
• Good communication and interpersonal skills.

Job Type: Full-time

Pay: From QAR2,000.00 per month

We are seeking a motivated and professional Real Estate Agent to join our growing team in Doha, Qatar. The ideal candidate will be responsible for helping clients buy, sell, and rent properties while providing excellent customer service and up-to-date market advice.

Key Responsibilities:

• List and promote residential and commercial properties

• Handle rental and sale inquiries from prospective clients

• Conduct property viewings and negotiations

• Generate leads and build a strong client base through networking and referrals

• Prepare tenancy contracts and sales agreements

• Maintain up-to-date knowledge of the local real estate market, property laws, and regulations

• Coordinate with property owners, developers, and legal teams

• Provide after-sales support and follow-up

Requirements:

• Proven experience in real estate or a sales-related role (preferred)

• Strong knowledge of the Doha property market

• Excellent communication and negotiation skills

• Fluent in English (Arabic is a plus)

• Must have a valid Qatar driving license

• Ability to work independently and as part of a team

• Professional appearance and strong customer service skills

What We Offer:

• Attractive commission structure

• Flexible working hours

• Marketing and admin support

• Growth opportunities within the company

• Positive and collaborative work environment

To apply, please submit your updated CV.

Only shortlisted candidates will be contacted.

Job Type: Full-time

The Reservations Agent is responsible for handling all reservation inquiries, bookings, and cancellations in a timely and professional manner. The incumbent will provide exceptional guest service, assisting them with their accommodation needs and ensuring accurate information is communicated effectively. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with other departments to ensure guest satisfaction and operational efficiency.

KEY RESPONSIBILITIES

• Respond promptly to reservation inquiries via phone, email, and online platforms.
• Assist guests in making room reservations based on their preferences and needs.
• Input and maintain accurate reservation records into the PMS, Opera Cloud.
• Provide personalized service to guests, addressing their questions and concerns professionally and courteously.
• Upsell hotel amenities and services to maximize revenue opportunities.
• Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
• Communicate effectively with other hotel departments to ensure seamless guest experiences.
• Coordinate special requests and accommodations with housekeeping, front desk, and other relevant teams.
• Confirm reservations and send booking confirmations to guests promptly.
• Promote direct bookings and educate guests on the benefits of booking directly with the hotel.
• Implement revenue management strategies as directed by the Director of Revenue / Revenue Manager.
• Monitor room availability and make recommendations to maximize occupancy and revenue.
• Prepare daily reports on reservations, cancellations, and no-shows.
• Maintain accurate records of guest interactions and transactions.
• Assist with administrative duties as assigned by the Reservations Manager.

It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.

Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:

• Attention to detail
• Service excellence
• Communication
• Commercial awareness
• Planning & organisation
• Driving results
• Flexibility
• Accountability
• Teamwork
• Can-do attitude

.

• Business / hospitality management certification is an advantage.
• Proficiency in Opera Cloud.
• 1 years' experience working as a reservation agent or in a similar role.
• Language requirement: English.

Time Management

Revenue Management

Opera Cloud

Integrity, Accountability, Fun, Diversity & Inclusion

Staff accommodation, Staff transportation, Learning & development programmes, Hotel restaurant staff rate, Length of service benefits

Company Description

International Foundation for Customs Clearance (IFCC) is dedicated to delivering top-tier logistics and supply chain solutions. Based in Qatar, we specialize in air and sea freight, customs clearance, inland transportation, warehousing, and distribution management. Our mission is to connect businesses and communities through reliable and innovative logistics services. With a global network of partners, we ensure seamless control over every shipment, offering tailored import and export solutions that meet the specific needs of our clients. We strive to be your preferred logistics partner, committed to building lasting relationships through exceptional service.

Role Description

This is a full-time on-site role for a Customs Agent.The Customs Agent will be responsible for handling customs clearance processes, managing import and export documentation, liaising with customs authorities and clients, and ensuring compliance with regulatory requirements. Day-to-day tasks include processing shipments, communicating with clients and partners, providing customer service, and maintaining up-to-date knowledge of customs regulations and procedures.

Qualifications

• Knowledge of Customs Brokerage and Import Export processes
• Strong Communication and Customer Service skills
• Detail-oriented and able to ensure compliance with all regulatory requirements
• Ability to work independently and manage multiple tasks efficiently
• Proficiency in using relevant software and technology for customs clearance
• Previous experience in logistics or supply chain management is a plus
• Relevant certifications or a degree in a related field is preferred

Job Summary

Betterhomes Qatar, a leading real estate company since 2009, is seeking motivated and dynamic Leasing Agents to join our team in Doha. The role focuses on property leasing and client relationship management in a competitive and fast-growing market.

Responsibilities

• Promote and lease properties to clients
• Guide customers through property viewings and lease agreements
• Build and maintain relationships with tenants, landlords, and investors
• Update and manage property listings in company systems
• Stay informed about Qatar's real estate market and laws (training provided)
• Report daily activities to your team leader

Requirements

• Minimum 2 years of sales experience (real estate in Qatar preferred)
• Valid Qatari Driving License and own car (mandatory)
• Strong communication and negotiation skills
• Transferable visa with NOC
• Open to all nationalities
• Must be located in Qatar

Compensation & Benefits

• Competitive commission structure with high earning potential
• Monthly allowance of 1,500 QAR for the first 3 months
• Marketing and lead generation support
• Ongoing training and career growth opportunities

Important

Do not apply if you do not have a car, a valid driving license, or if you are not willing to work on a commission basis.

How to Apply

Send your CV to

Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From QAR1,500.00 per month

Application Question(s):

• Do you have driving license and own car?
• Are you willing to work on commission based? with allowance of 1,500QR for the first 3 months?
• Are you able to join immediately?

Job Summary:

We are seeking a proactive and customer-oriented Leasing Agent to join our real estate team. The ideal candidate will be responsible for leasing residential and/or commercial properties, handling tenant relations, and ensuring a smooth rental process from inquiry to move-in.

Key Responsibilities:

• Handle inquiries and schedule property viewings with prospective tenants.
  • Present properties professionally and highlight key features during tours.
  • Following up on leads for potential renters
  • Screen and qualify applicants in accordance with company policies and local regulations.
  • Prepare leasing documents and coordinate the signing process.
  • Maintain accurate records of leasing activities, tenant communications, and property availability.
  • Assist in marketing vacant units through online platforms, signage, and open houses.
  • Build strong relationships with current and potential tenants to ensure satisfaction and retention.
  • Coordinate with property management and maintenance teams to address tenant needs or property issues.

Requirements:

• Proven experience as a Leasing Agent, Property Consultant, or in a similar real estate role.
  • Strong customer service and interpersonal skills.
  • Excellent communication and negotiation abilities.
  • Detail-oriented with strong organizational and time management skills.
  • Familiarity with leasing regulations, tenant rights, and local real estate laws.
  • Proficient in Microsoft Office and property management software.
  • Valid real estate license.
  • Ability to work flexible hours, including weekends if needed.
  • A driver's license and access to a vehicle are a plus.

Preferred Qualifications:

• Familiarity with CRM systems or property management tools.
  • knowledge of local market and properties
  • Experience in both residential and commercial leasing is advantageous.
  • Excellent Verbal and written communication skills

What We Offer

• Salary QR 4,500 + Commission
  • Opportunities for Career Growth within a dynamic real estate team
  • Supportive Work Environment focused on collaboration and success

How to Apply

Send your CV and a brief cover letter to Please include links to your portfolio, GitHub, or recent work if available.

Job Type: Full-time

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.

Key Job Responsibilities:

• Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
• Provide information about room availability, rates, and hotel amenities.
• Ensure accurate and efficient processing of guest reservations.
• Address guest inquiries and concerns related to bookings and accommodation.
• Verify guest information and payment details to confirm reservations.
• Offer assistance and recommendations to guests based on their preferences and needs.
• Promote special offers, packages, and discounts to enhance the guest experience.
• Maintain up-to-date knowledge of hotel policies, procedures, and room types.
• Collaborate with the reservations team to ensure accurate room inventory management.
• Assist with group reservations and bookings as needed.
• Uphold a high standard of customer service and professionalism in all interactions.
• Participate in ongoing training to improve reservation skills and knowledge.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
• Adhere to the company's environmental, health, and safety procedures and policies.

Job Descriptions

(Doha, Qatar) Looking for a Reservations Agent for a 5 star luxury hotel

About the Role:

Reporting to Reservation Manager, responsibilities and essential job functions include but are not limited to the following:

Responsible for capture sales from in-coming reservations calls and coordinate details of each reservation.

Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.

Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.

Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests in obtaining arrival times for VIPs or Special Attention guests.

Key Job Responsibilities:

• Process bookings according to the guest's different needs and financial budget.
• Assist the guests or client in making reservations, and or group reservations by using a variety of contact methods, such as the phone, email, and online channel.
• Able to confidently apply the feature and benefit sales approach and having in-depth product knowledge of the hotel and its offers.
• Respond to inquiries and grievances from guests in a prompt, courteous manner, and ensure to report the complaint/s to the head of department of any feedback received.
• Provide effective and user-friendly guest service by engaging with all inquiries from guests adhering to Hotel's operating standards in a manner of turning each inquiry into a successful reservation.
• To ensure that reservations are updated to provide a faultless arrival and departure experience.
• Handle payments and provide with confirmation details to the guests and clients.
• Offer assistance to guests or clients who might need to change or cancel any existing bookings.
• Being engaged to advertise discounts, packages, and special deals by clearly describing the hotel's facilities, pricing, and other amenities to improve the guest experience.
• Work along with the reservation team to guarantee precise inventory control of the rooms.
• Handle every guest with the utmost professionalism, making sure that every reservation is fulfilled precisely in order to meet the higher guest service standard.
• To keep being updated about hotel policies, processes, and reservation and sales trends.
• Develop a constructive connection with your team members and our guests.

Qualification:

• Knowledgeable in working with Opera Cloud or any related system.
• Proficiency in MS Office (Excel, Word, and Outlook)
• Maximum of 1-2 years of experience in Hospitality as Front Office or Reservation agent.
• Excellent written and verbal communication skills.
• Fluent in English and Arabic speaker.
• Multi-tasking, time-management skills, and ability to prioritize tasks.
• Detail-oriented and possess a goal-setting mindset.
• Able to work well under pressure.
• Must have a valid QID with sponsorship transfer documents.

Job Type: Full-time