53 IT Application jobs in Qatar

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Jaidah Group

The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization.

Role Accountabilities

• Respond to and resolve application-related support tickets in a timely manner.
• Provide technical assistance to end-users via phone, email, or ticketing system.
• Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors.
• Monitor application performance and report anomalies.
• Assist with user account setup, permissions, and access control.
• Document issues, solutions, and standard operating procedures.
• Support application rollouts, updates, and testing.
• Collaborate with IT teams to ensure system stability and user satisfaction.

Knowledge, Experience & Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1–2 years of experience in IT support or helpdesk environment.
• Familiarity with enterprise applications (e.g., ERP, CRM, HRIS).
• Good Knowledge of Microsoft Applications
• Basic understanding of databases, networking, and operating systems.
• Strong problem-solving and communication skills.
• Customer-focused mindset with attention to detail.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Information Technology, Analyst, and Customer Service
• Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas

Referrals increase your chances of interviewing at Jaidah Group by 2x

Get notified about new Information Technology Application Specialist jobs in Doha, Qatar .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Jaidah Group The Level 1 IT Application Support Specialist is responsible for providing first-line support for business-critical applications. This role involves troubleshooting user issues, resolving incidents, escalating complex problems, and ensuring smooth operation of software systems used across the organization. Role Accountabilities Respond to and resolve application-related support tickets in a timely manner. Provide technical assistance to end-users via phone, email, or ticketing system. Troubleshoot software issues and escalate unresolved problems to Level 2/3 support or vendors. Monitor application performance and report anomalies. Assist with user account setup, permissions, and access control. Document issues, solutions, and standard operating procedures. Support application rollouts, updates, and testing. Collaborate with IT teams to ensure system stability and user satisfaction. Knowledge, Experience & Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field. 1–2 years of experience in IT support or helpdesk environment. Familiarity with enterprise applications (e.g., ERP, CRM, HRIS). Good Knowledge of Microsoft Applications Basic understanding of databases, networking, and operating systems. Strong problem-solving and communication skills. Customer-focused mindset with attention to detail. Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Information Technology, Analyst, and Customer Service Industries Retail Motor Vehicles, IT System Operations and Maintenance, and Oil and Gas Referrals increase your chances of interviewing at Jaidah Group by 2x Get notified about new Information Technology Application Specialist jobs in

Doha, Qatar . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Position : Application Support Engineer (Intellimatch)

Location: Qatar

QUALIFICATIONS, EXPERIENCE

Required Qualifications:

- Bachelor’s degree in Information Technology.

Required Experience:

- Relevant experience minimum of 5+ years in Banking domain, especially on managing reconciliation systems
- Strong knowledge in FIS Intellimatch is definitely preferred
- Experience in.NET
- Professional experience with Java 8/11
- Git, Maven, Jenkins Pipelines
- Spring Framework and Spring Boot Microservices
- Apache Kafka Event Streaming Platform
- Experience with Hibernate and JPA,
- REST, Swagger/OpenAPI
- Practical experience of SQL in relational databases like Oracle, DB2 or MSSQL Server

KEY ACCOUNTABILITIES/RESPONSIBILITES
- Providing 1st, 2nd and 3rd level support to Banking Operations such as Reconciliation system, Cheque clearing and teller systems in terms of upgrades and projects and BAU.
- HeShe must possess strong experience and knowledge in in particular FIS Intellimatch system such as building recon process (Recreator, Intellimatch, Admin) and ready implement end to recon processes including matching roles. Schedules and tasks automation.
- Develop in-depth knowledge of reconciliation systems through research and testing in order to act as a Subject Matter Expert with Property Managers.
- Provide recommendations for continuous improvements.
- Collaborate cross-functionally with data scientist, business users, project managers and other engineers to achieve elegant solutions.
- Vendor coordination for new developments, issues & fixes
- Ensure continuous knowledge development and participate effectively in knowledge transfers programs.
- Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
- Supporting BCP & Disaster Recovery activities
- Data and servers monitoring.
- Extending support for new implementations and projects that would include manage projects from Application Support side.

Terms and conditions

Joining time frame: 2 weeks (maximum 1 month)

About us :

Saipem is a global leader in engineering services for the design, construction and operation of complex infrastructures and plants in the energy sector, both offshore and onshore.

With our five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions - we are One Company present in around 60 countries with over 30,000 employees of more than 130 nationalities, providing the world the innovative excellence of our people and our partners for over 65 years.

JOB DESCRIPTION AND REQUIREMENTS

Mission

• Assist the Project Manager in planning, coordinating and controlling the execution of the project in accordance with Client requirements and objectives, within time and cost constraints and in observance of HSE and Quality procedures and practices.
• Support the Project Manager in coordinating specific technical and management topics (i.e. project internal and external interface management, contractual document issue and review, project activities planning, data analysis and reporting preparation, subcontractor and supplier management, Project Record Books preparation, Spare Parts management).

Tasks

During the Bidding Phase, as requested by the Project Manager:

• Analyse tender and contractual documents in order to review scope of work and schedule and to identify project requirements and constraints.
• Support in the preparation of the Project Execution Plan and the project Organization Charts.
• Support in the preparation of cost estimate for external services, including the preparation of Project Mobilization Plan.

During the Project Execution Phase, according to the complexity of the project and as requested by the Project Manager:

• Manage reporting to the PM for specific activities of the project services as case by case defined by the PM (it can be an activity related to a main subcontract or vendor or interfaces internal or external).
• Assist the Project Manager during project activity planning, e.g. in the preparation of the Project Execution Plan (PEP) and other project procedures and plans.
• Assist in the definition of the resource allocation and in the assessment of the man-hours required in order to prepare/update the Project Mobilization Plan (PMP).
• Coordinate specific topics (internal or external), related, but not limited to project management, engineering, procurement.
• Prepare the Project External Interfaces Management Procedure and identify, categorize and manage the Project External Interfaces.
• Prepare the Project Risk Management Plan, manage the risk assessment and risk response activities issuing and quarterly updating the Project Risk Register.
• Prepare the Project Spare Parts Procedure and supervise and coordinate the procurement and management process for the Project Two Years Spare Parts.
• Prepare the Project Record Books (PRB) Procedure, define the indexes of the PRB, collect the relevant documentation (i.e. Design and Drawing Books, Plant Operating Manuals, Vendor Data Books, Manufacturing Data Books, Plant Inspection Books, Field QA / QC Dossier, Completion Record Books) and deliver the assembled PRB to the Client.
• Prepare the Vendor Assistance on Site Procedure, manage the Project Vendor Assistance on site, from the notification of Vendor intervention until the completion of the Vendor services, monitoring costs, reviewing the schedule of the interventions, reporting periodically the status and criticalities of the activities.
• Prepare the Project Guarantee Claims Management Procedure with Vendors and during the guarantee period ensure the fulfilment of the guarantee requirements by Vendor. Prepare the Project Guarantee Claims Management Procedure with Client and during the guarantee period manage the process of notification, reparation and closure of the guarantee issues raised by Client.
• Prepare the Project Back Charge Procedure and support in managing the back charges work process.
• Assist in managing change orders and claims and support dispute resolution activities.
• Support the continuous monitoring of specific critical supplies contributing in the achievement of expected milestones and the resolution of technical and contractual topics.

How to Apply :

If you are ready to take on this challenging role and contribute to the success of Saipem's projects, please submit your CV in English by clicking on the link below.

#J-18808-Ljbffr

Experience : 6-9yrs

Job description :

Must-Have Skills:

• 5+ years of expertise in Java and C++: Demonstrated experience developing in both languages; familiarity with C# is preferred.
• Proficiency in Spring Boot: A good understanding of Spring Boot for building microservices is an added advantage.
• Strong Database Experience: Experience in working with databases, preferably Oracle and Google BigQuery, including writing complex queries and optimizing performance.
• Coding Knowledge in Java or Node.js: Strong hands-on coding abilities in either Java or Node.js for application development.
• Knowledge of Network Operations: A solid understanding of network operations, load balancers, and router traffic management is essential.
• Object-Oriented Concepts & Data Structures: In-depth knowledge of object-oriented programming principles and data structures.
• Flexibility & Availability: The candidate must be flexible to take calls during late hours and should be available for urgent calls on weekends, as needed.

Responsibilities:

• Customer Service Support: Provide direct support to PayPal Customer Service agents, addressing high-impact issues in a timely manner.
• Bug Tracking and Management: Identify, verify, and document irregularities in PayPal Customer Service tools, post bugs as necessary, and ensure that these bugs are followed up and resolved.
• Technical Documentation & Resources: Generate and review detailed technical information, including sample code, FAQs, and white papers, to support agents and improve their troubleshooting capabilities.
• Presentation of Issues and Solutions: Present complex issues and their solutions to audiences of varying technical knowledge, providing technical and business leadership as needed.
• Efficient Workload Management: Manage assignments efficiently, ensuring that time-critical situations are resolved reliably and professionally.

#J-18808-Ljbffr

Job role : Application Engineer

Experience : 6-9yrs

Job description :

Must-Have Skills:

• 5+ years of expertise in Java and C++: Demonstrated experience developing in both languages; familiarity with C# is preferred.
• Proficiency in Spring Boot: A good understanding of Spring Boot for building microservices is an added advantage.
• Strong Database Experience: Experience in working with databases, preferably Oracle and Google BigQuery, including writing complex queries and optimizing performance.
• Coding Knowledge in Java or Node.js: Strong hands-on coding abilities in either Java or Node.js for application development.
• Knowledge of Network Operations: A solid understanding of network operations, load balancers, and router traffic management is essential.
• Object-Oriented Concepts & Data Structures: In-depth knowledge of object-oriented programming principles and data structures.
• Flexibility & Availability: The candidate must be flexible to take calls during late hours and should be available for urgent calls on weekends, as needed.

Responsibilities:

• Customer Service Support: Provide direct support to PayPal Customer Service agents, addressing high-impact issues in a timely manner.
• Bug Tracking and Management: Identify, verify, and document irregularities in PayPal Customer Service tools, post bugs as necessary, and ensure that these bugs are followed up and resolved.
• Technical Documentation & Resources: Generate and review detailed technical information, including sample code, FAQs, and white papers, to support agents and improve their troubleshooting capabilities.
• Presentation of Issues and Solutions: Present complex issues and their solutions to audiences of varying technical knowledge, providing technical and business leadership as needed.
• Efficient Workload Management: Manage assignments efficiently, ensuring that time-critical situations are resolved reliably and professionally.
• Monitoring Code Rollouts: Oversee live code rollouts, identifying and addressing issues that impact customer service operations.
• Tool and Process Development: Participate in the development of tools, systems, and processes to improve product supportability and overall support efficiency.
• Collaboration with Network Operations: Work with Network Operations and SWAT teams to address site issues, and create post-mortem documentation for future reference.
• Mentorship: Mentor other engineers and developers, providing technical guidance and sharing resources for professional development.
• Management & Reporting: Advise management on issues impacting customer satisfaction, and provide actionable recommendations for improvements.
• On-Call Responsibilities: Participate in a rotating schedule for night and weekend support, sharing on-call responsibilities with the team.

#J-18808-Ljbffr

Experience :

6-9yrs

Job description :

Must-Have Skills:

5+ years of expertise in Java and C++:

Demonstrated experience developing in both languages; familiarity with C# is preferred.

Proficiency in Spring Boot:

A good understanding of Spring Boot for building microservices is an added advantage.

Strong Database Experience:

Experience in working with databases, preferably Oracle and Google BigQuery, including writing complex queries and optimizing performance.

Coding Knowledge in Java or Node.js:

Strong hands-on coding abilities in either Java or Node.js for application development.

Knowledge of Network Operations:

A solid understanding of network operations, load balancers, and router traffic management is essential.

Object-Oriented Concepts & Data Structures:

In-depth knowledge of object-oriented programming principles and data structures.

Flexibility & Availability:

The candidate must be flexible to take calls during late hours and should be available for urgent calls on weekends, as needed.

Responsibilities:

Customer Service Support:

Provide direct support to PayPal Customer Service agents, addressing high-impact issues in a timely manner.

Bug Tracking and Management:

Identify, verify, and document irregularities in PayPal Customer Service tools, post bugs as necessary, and ensure that these bugs are followed up and resolved.

Technical Documentation & Resources:

Generate and review detailed technical information, including sample code, FAQs, and white papers, to support agents and improve their troubleshooting capabilities.

Presentation of Issues and Solutions:

Present complex issues and their solutions to audiences of varying technical knowledge, providing technical and business leadership as needed.

Efficient Workload Management:

Manage assignments efficiently, ensuring that time-critical situations are resolved reliably and professionally.

#J-18808-Ljbffr

About us : Saipem is a global leader in engineering services for the design, construction and operation of complex infrastructures and plants in the energy sector, both offshore and onshore. With our five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions - we are One Company present in around 60 countries with over 30,000 employees of more than 130 nationalities, providing the world the innovative excellence of our people and our partners for over 65 years. JOB DESCRIPTION AND REQUIREMENTS Mission Assist the Project Manager in planning, coordinating and controlling the execution of the project in accordance with Client requirements and objectives, within time and cost constraints and in observance of HSE and Quality procedures and practices. Support the Project Manager in coordinating specific technical and management topics (i.e. project internal and external interface management, contractual document issue and review, project activities planning, data analysis and reporting preparation, subcontractor and supplier management, Project Record Books preparation, Spare Parts management). Tasks During the Bidding Phase, as requested by the Project Manager: Analyse tender and contractual documents in order to review scope of work and schedule and to identify project requirements and constraints. Support in the preparation of the Project Execution Plan and the project Organization Charts. Support in the preparation of cost estimate for external services, including the preparation of Project Mobilization Plan. During the Project Execution Phase, according to the complexity of the project and as requested by the Project Manager: Manage reporting to the PM for specific activities of the project services as case by case defined by the PM (it can be an activity related to a main subcontract or vendor or interfaces internal or external). Assist the Project Manager during project activity planning, e.g. in the preparation of the Project Execution Plan (PEP) and other project procedures and plans. Assist in the definition of the resource allocation and in the assessment of the man-hours required in order to prepare/update the Project Mobilization Plan (PMP). Coordinate specific topics (internal or external), related, but not limited to project management, engineering, procurement. Prepare the Project External Interfaces Management Procedure and identify, categorize and manage the Project External Interfaces. Prepare the Project Risk Management Plan, manage the risk assessment and risk response activities issuing and quarterly updating the Project Risk Register. Prepare the Project Spare Parts Procedure and supervise and coordinate the procurement and management process for the Project Two Years Spare Parts. Prepare the Project Record Books (PRB) Procedure, define the indexes of the PRB, collect the relevant documentation (i.e. Design and Drawing Books, Plant Operating Manuals, Vendor Data Books, Manufacturing Data Books, Plant Inspection Books, Field QA / QC Dossier, Completion Record Books) and deliver the assembled PRB to the Client. Prepare the Vendor Assistance on Site Procedure, manage the Project Vendor Assistance on site, from the notification of Vendor intervention until the completion of the Vendor services, monitoring costs, reviewing the schedule of the interventions, reporting periodically the status and criticalities of the activities. Prepare the Project Guarantee Claims Management Procedure with Vendors and during the guarantee period ensure the fulfilment of the guarantee requirements by Vendor. Prepare the Project Guarantee Claims Management Procedure with Client and during the guarantee period manage the process of notification, reparation and closure of the guarantee issues raised by Client. Prepare the Project Back Charge Procedure and support in managing the back charges work process. Assist in managing change orders and claims and support dispute resolution activities. Support the continuous monitoring of specific critical supplies contributing in the achievement of expected milestones and the resolution of technical and contractual topics. How to Apply : If you are ready to take on this challenging role and contribute to the success of Saipem's projects, please submit your CV in English by clicking on the link below.

#J-18808-Ljbffr

Job role :

Application Engineer Experience :

6-9yrs Job description : Must-Have Skills:

5+ years of expertise in Java and C++:

Demonstrated experience developing in both languages; familiarity with C# is preferred. Proficiency in Spring Boot:

A good understanding of Spring Boot for building microservices is an added advantage. Strong Database Experience:

Experience in working with databases, preferably Oracle and Google BigQuery, including writing complex queries and optimizing performance. Coding Knowledge in Java or Node.js:

Strong hands-on coding abilities in either Java or Node.js for application development. Knowledge of Network Operations:

A solid understanding of network operations, load balancers, and router traffic management is essential. Object-Oriented Concepts & Data Structures:

In-depth knowledge of object-oriented programming principles and data structures. Flexibility & Availability:

The candidate must be flexible to take calls during late hours and should be available for urgent calls on weekends, as needed. Responsibilities:

Customer Service Support:

Provide direct support to PayPal Customer Service agents, addressing high-impact issues in a timely manner. Bug Tracking and Management:

Identify, verify, and document irregularities in PayPal Customer Service tools, post bugs as necessary, and ensure that these bugs are followed up and resolved. Technical Documentation & Resources:

Generate and review detailed technical information, including sample code, FAQs, and white papers, to support agents and improve their troubleshooting capabilities. Presentation of Issues and Solutions:

Present complex issues and their solutions to audiences of varying technical knowledge, providing technical and business leadership as needed. Efficient Workload Management:

Manage assignments efficiently, ensuring that time-critical situations are resolved reliably and professionally. Monitoring Code Rollouts:

Oversee live code rollouts, identifying and addressing issues that impact customer service operations. Tool and Process Development:

Participate in the development of tools, systems, and processes to improve product supportability and overall support efficiency. Collaboration with Network Operations:

Work with Network Operations and SWAT teams to address site issues, and create post-mortem documentation for future reference. Mentorship:

Mentor other engineers and developers, providing technical guidance and sharing resources for professional development. Management & Reporting:

Advise management on issues impacting customer satisfaction, and provide actionable recommendations for improvements. On-Call Responsibilities:

Participate in a rotating schedule for night and weekend support, sharing on-call responsibilities with the team.

#J-18808-Ljbffr