458 IT Coordinator jobs in Qatar
Help Desk Agent
Posted today
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Job Description
Responsibilities:
- Resolve customer issues with company products
- Answer other customer questions and offer them access to helpful resources
- Direct questions to the right department when needed
- Ensure customer satisfaction
- Manage all desk administrative duties
- Maintain accurate records of interactions with customers and recurring user problems
- Follow up with customers as needed to ensure any problems are resolved
Requirements:
- Immediate joiners required
- Arabic speaker will be an advantage
- Strong written and verbal communication skills
- Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
- Interpersonal skills that function to create connections and positive experiences for customers
- Technological skills specific to the company's products and trouble-shooting practices
- Patience with customers and ability to remain calm
- Organizational abilities
Job Type: Full-time
Application Question(s):
- What is your Salary expectation?
- Do you have a valid QID with NOC?
- If you are selected how soon you can join?
Education:
- Bachelor's (Preferred)
Experience:
- Help desk: 3 years (Preferred)
Help Desk Engineer
Posted today
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Job Description
We are looking for Helpdesk Engineer for Qatar location.
Nationality: Arabic
If you are available, please send your cv immediately.
Help Desk Engineer
- Able to use and support the services using client ticketing system (BMC remedy)
- Receive requests for technical support and service requests from the employees through the e-mail or the RMC system and provide 1st and 2nd level support over email and phone for Incidents and Services Requests related to Internet, equipment, network, infrastructure, user inquiries, etc.
- Analyze the problems and open incidents to provide permanent or temporary solution where possible.
- Conduct root cause analysis for the major or repeated incidents affecting the applications.
- Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete.
- Execute third party Respondent's recommendations to solve the problem.
- Follow-up with the technical support technicians and ensure that they perform the tasks assigned to them and distribute work among them to ensure obstacle-free work and smooth load.
- Provide technical support activities for desktops, laptops, printers and copiers, MFPs, etc.
- Provide remote technical support services when needed
- Troubleshoot, perform incident recovery, and fulfill urgent requests.
- Work with the various teams to follow up on any security events or issues and participate in consultations with other stakeholders when needed for tasks related to Business Analysis, System Analysis, etc.
- Develop the necessary guidelines, manuals, and material
- Transfer equipment as needed and ensure its operation and security.
- Provide user guidance and training to applications and produce the necessary reports as needed
- Document and log all call information according to the standard operating procedures and update the CMDB.
- Ensure that the initial response, ongoing communication and resolution times are within established SLAs.
- Schedule, test and apply the updates and patches as required, Support the Planned Maintenance and Downtime activities during the approved maintenance windows for production environments and implement Planned Maintenance/Downtime activities according to the approved maintenance windows.
- Move equipment as needed and ensure its operation and security.
Job Type: Full-time
Pay: QAR5, QAR7,000.00 per month
Experience:
- BMC remedy: 2 years (Preferred)
Help Desk Technical Support
Posted today
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Job Description
Job Description
Summary
In this role, you will provide technical assistance, support, Maintenance to related of the computer
system, software and hardware, environment by analysing requirements, resolving problems,
installing hardware and software solutions and supporting the internal IT Helpdesk. You will be
responsible for administration and internal support.
Key Duties & Responsibilities
1.Candidate must know ITIL - ITSM framework process and experience
2.Provide helpdesk support and resolve problems to the end user's satisfaction
3.Monitor Service Desk for tickets assigned to the queue, process first in first out based on
priority, monitor, respond quickly and effectively. Via "Phone, Email and Chat"
4.Report issues to the Service Desk for escalation.
5.Follow the internal standard policy and procedure keep update all Documentation.
6.Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment,
hardware's, and software's licenses as well as must know end of life products
7.Assist with onboarding of new users.
8.Install, test, and configure new workstations devices peripheral equipment and software.
9.Perform timely workstation hardware devices and software upgrades as required.
10.Well knowledge experienced Windows clients & MAC clients, basic knowledge for Windows
servers and Linux.
11.Well knowledge experienced Office 365, products support for end users, Word, Excel,
PowerPoint, MS team, OneDrive, Visio, and Project mgmt.
12.Mail configures for end users, Outlook configure, domain users and no domain, users,
13.Require support for all types of Mobile, tab, iPad user's support, corporate email configure
& Wi-Fi setup.
14.Local & Network printer need to know how to setup.
15.Meeting room setup for conference & meeting. Well know conference software, like skype,
how to use smart TV etc.
16.IP phone configuration support
17.All Adobe products basic knowledge Adobe reader, Adobe creative cloud, flash plyer
18.Well knowledge Antivirus or End point
19.During offboard user data must Backup
20.CCTV mgmt.….
21.Well Understand network VLAN & Sub netting mask
22.Basic experience Java product knowledge
23.Multiple browser experience.
24.Whenever require as per emergency to late stay in office for assign task or pending work
need to complete.
25.Access control system need to know creating user and adding permission.
26.Well hands on experience how to use tools and troubleshooting, Training other staff
members on troubleshooting and diagnosing problems
27.Writing, editing, and revising training manuals for new and updated software and hardware
28.Requesting feedback and/or monitoring calls and other methods of correspondence to
improve training methods
29.Running reports to analyses common complaints and problems
Education Qualification.
- Educational certification bachelor's degree in computer sciences
- 3-5 Years of Experience
- Certification in the same filed (Preferable)
Telecom Help Desk Agent
Posted today
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Job Description
To monitor, maintain, and support the telecom network infrastructure and services, ensuring maximum uptime, quick resolution of incidents, and proactive issue management. This role acts as the first point of contact for telecom-related issues, providing troubleshooting, escalation, and coordination with field teams and vendors.
Key Responsibilities
- Monitor network operations, alarms, and system performance on a 24x7 basis.
- Provide first-level support and troubleshooting for telecom and IT-related incidents.
- Respond to service requests, incidents, and maintenance activities via ticketing systems, phone, or email.
- Escalate issues to higher-level engineers or vendors when necessary, ensuring timely resolution.
- Perform routine checks, preventive maintenance, and health monitoring of telecom systems.
- Maintain accurate incident logs, reports, and documentation of technical issues and resolutions.
- Coordinate with field technicians and vendors for on-site support and repairs.
- Follow standard operating procedures (SOPs) and service-level agreements (SLAs).
- Support planned maintenance, upgrades, and testing activities.
- Ensure compliance with safety, security, and company policies.
Qualifications & Skills
- Bachelor's degree or diploma in Telecommunications, Computer Science, IT, or related field.
- 1–3 years of experience in NOC, help desk, or telecom/IT support (freshers with technical knowledge may be considered).
- Knowledge of telecom systems, IP networks, switches, routers, and monitoring tools.
- Familiarity with ticketing/help desk software and escalation processes.
- Strong problem-solving and analytical skills.
- Ability to work under pressure in a 24/7 environment (shift work required).
- Good communication and interpersonal skills.
Job Type: Full-time
Pay: From QAR2,000.00 per month
Coordinator
Posted 1 day ago
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Job Description
Key Responsibilities
The incumbent is responsible for the overall coordination of the EPRS Division RSS management system and needs to be available on daily working hours and standby at night for any potential pipeline and cable emergency repair situation Responsible for updating current activated RSS and follow through until completion of RSS During normal day, responsible for any EPRS stakeholders meetings, engagements and improvement process
Maintaining and monitoring EPRS RSS Management System & repair execution plans, project schedules, work hours, budgets, and expenditures
Organizing, attending, and participating in EPRS stakeholder meetings and distributing minutes to all team members
Documenting and following up on important actions and decisions from EPRS meetings
Preparing necessary PowerPoint presentations for meetings, events, workshops and other ad-hoc requirements
Monitoring the daily progress of EPRS projects, determining project changes and ensuring project deadlines are met
Providing administrative support as needed Undertaking EPRS project tasks as required
Support EPRS Engineers in developing EPRS project strategies and ensuring EPRS projects adhere to frameworks and all documentation is maintained appropriately for each project
Assess EPRS project risks and issues and provide solutions where applicable
Create a project management calendar for fulfilling each goal and objective
Keep track of the EPRS project, initiate goal setting and planning phase through to project completion
Expediting contractors and internal EPRS personnel deliverables to ensure milestones/schedules are met
Prepare, maintain and update Projects/Work schedules Chart timely to coordinate for mobilization and later demobilization of contractors
Ensure Field presence and supervision of vendors and contractors for effective and efficient execution within schedule Ensure completion of QA/QC, HSE procedure and "Permit for Work" in place at works sites
Review and manage department training requirements and coordinate all mobilization and demobilization activities including arrangements for all personnel
Requirements
Minimum Bachelor's degree in Engineering or other similar disciplines relating to upstream oil and gas from a recognised university
Minimum eight (8) years of relevant oil and gas industry experience in a similar role
Experienced in operation & execution coordination
Experience in material, vessel mob/demob offshore and onshore operations coordination
Valid IMDG certificate or PMP or Certification in Transportation and Logistics
Computer literate (including SAP & Microsoft products)
Good command of the English language Shall read, write and speak fluent English
Ability to handle multiple tasks with appropriate priority
Self-starter/self-management/self-drive and ability to work without close monitoring
Resilient under pressure (both internal and external)
Strong ability to deal with competing priorities and complex issues
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
BH-MS0963
Bounty Hunter World
Coordinator
Posted today
Job Viewed
Job Description
Job Responsibilities:
* Provide day to day administrative & operational support
* Preparing & organizing tender submittals
* Handling procurement processes
* Streamlining documentation, tracking project progress, and achieving timely deliverables.
Requirements:
* Min. 2-4 years experience in administrative or similar role
* Preferred experience in Construction/ Contracting/ Fitout etc.
* Good knowledge in Tendering/ Procurement/ ERP systems
* Must have transferable residence permit.
Job Type: Full-time
Experience:
- Administrative: 3 years (Required)
Coordinator
Posted today
Job Viewed
Job Description
Job description:
We are looking to hire a Sales Coordinator
Key Responsibilities:
- Quotation Management:
Verify and submit all sales quotations to clients and partners accurately and in a timely manner.
- Inquiry & LPO Handling:
Acknowledge and respond to all incoming client inquiries and LPOs promptly, ensuring they are tracked and updated efficiently.
- Daily Reporting:
Review daily activities with the General Manager every morning and evening to ensure alignment and progress tracking.
- Issue Escalation:
Highlight any unattended or unresolved issues and maintain them on the pending list for prompt resolution.
- Office Management & Professional Conduct:
Uphold office discipline, maintain a clean and professional environment, enforce the company's code of ethics, and ensure sufficient office supplies and resource coordination at all times.
- Client & Manufacturer Coordination:
Schedule and manage meetings with clients and manufacturers. Submit requested documentation promptly and follow up as required.
- Marketing Collateral:
Coordinate the timely creation and distribution of weekly flyers, newsletters, and other marketing materials as per schedule.
- Sales Support & Operational Oversight:
Support the verification and timely completion of sales forecasts, procurement updates, delivery schedules, and job file reviews.
- Internal Support & Team Assistance:
Address any special requests from team members promptly and ensure proper internal support.
Skills & Qualifications:
- Strong organizational and time-management skills
- Excellent communication and coordination abilities
- Attention to detail and ability to prioritize tasks effectively
- Proficiency in MS Office tools (Excel, Word, Outlook)
- Experience in a similar coordination or operations role is preferred
Job Type: Full-time
Application Question(s):
- How soon can you join?
- What is your Visa Status?
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Coordinator
Posted today
Job Viewed
Job Description
mselect is looking to hire a Coordinator for a national oil and gas operator in Doha, Qatar. Candidates must have a minimum of 8 years of relevant oil and gas industry experience in a similar role. Fluency in English is a must.
Key Responsibilities
The incumbent is responsible for the overall coordination of the EPRS Division RSS management system and needs to be available on daily working hours and standby at night for any potential pipeline and cable emergency repair situation Responsible for updating current activated RSS and follow through until completion of RSS During normal day, responsible for any EPRS stakeholders meetings, engagements and improvement process
Maintaining and monitoring EPRS RSS Management System & repair execution plans, project schedules, work hours, budgets, and expenditures
Organizing, attending, and participating in EPRS stakeholder meetings and distributing minutes to all team members
Documenting and following up on important actions and decisions from EPRS meetings
Preparing necessary PowerPoint presentations for meetings, events, workshops and other ad-hoc requirements
Monitoring the daily progress of EPRS projects, determining project changes and ensuring project deadlines are met
Providing administrative support as needed Undertaking EPRS project tasks as required
Support EPRS Engineers in developing EPRS project strategies and ensuring EPRS projects adhere to frameworks and all documentation is maintained appropriately for each project
Assess EPRS project risks and issues and provide solutions where applicable
Create a project management calendar for fulfilling each goal and objective
Keep track of the EPRS project, initiate goal setting and planning phase through to project completion
Expediting contractors and internal EPRS personnel deliverables to ensure milestones/schedules are met
Prepare, maintain and update Projects/Work schedules Chart timely to coordinate for mobilization and later demobilization of contractors
Ensure Field presence and supervision of vendors and contractors for effective and efficient execution within schedule Ensure completion of QA/QC, HSE procedure and "Permit for Work" in place at works sites
Review and manage department training requirements and coordinate all mobilization and demobilization activities including arrangements for all personnel
Requirements
Minimum Bachelor's degree in Engineering or other similar disciplines relating to upstream oil and gas from a recognised university
Minimum eight (8) years of relevant oil and gas industry experience in a similar role
Experienced in operation & execution coordination
Experience in material, vessel mob/demob offshore and onshore operations coordination
Valid IMDG certificate or PMP or Certification in Transportation and Logistics
Computer literate (including SAP & Microsoft products)
Good command of the English language Shall read, write and speak fluent English
Ability to handle multiple tasks with appropriate priority
Self-starter/self-management/self-drive and ability to work without close monitoring
Resilient under pressure (both internal and external)
Strong ability to deal with competing priorities and complex issues
Logistics Coordinator/Material Coordinator
Posted 1 day ago
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Job Description
Key Responsibilities
• To coordinate and execute Onshore & Offshore and subsea logistics planning, control and management related to logistics, marine inspection, mobilization, and installation activities for various offshore projects within the group.
• To act as a focal point in projects for interface between various project working groups, within our client company's departments, with other stake holders, other project groups, JV entities and organizations and to assist Head, Commissioning, and logistics to execute his activates when asked for.
• Provides technical evaluation of the marine vessels offered by CONTRACTOR to ensure that the proposed marine spread is in accordance with our client's requirement and intended scope.
• Coordinates with the project's Onshore installation CONTRACTOR for the necessary inspections and ensure readiness for timely mobilization according to the project execution plan
• Supports Head of Commissioning, Head of Construction and Project Team in providing technical evaluation for the proposed offshore marine support vessels during bidding stage.
• Organize and manage project logistics back charges and coordinate with the project manager, the cost department, and the contract department to facilitate the closures of the process
• Coordinate with our client's company Marine, HSE and PTS to initial approval, inspection of CONTRACTOR proposed marine spread to ensure that the proposed marine spread is complying to QP standards, specifications and marine regulations.
• Follow up with CONTRACTOR for timely close out of initial inspection punch items and coordinate with QP Marine & Safety to initial close of punch items.
• Organize final/follow-up inspection to ensure that all identified punch items are closed to the satisfaction of QP Marine & Safety prior to mobilizing infield.
• Ensure that the Project Manager, Head of Projects, Head of Construction, Head of Commissioning and Senior Project Engineers are fully informed on all execution related issues and provide recommendation for resolutions.
• To act as the main focal point for all offshore execution related communications to ensure that clear directives and responsibilities are identified and integrated into offshore activities of respective project technical and construction teams.
• Participate in review of project scope of works related to offshore logistics activities and provide inputs during FEED and Bid evaluation stage.
• Coordinate offshore survey and related activities and access marine requirements.
Requirements
B.Sc. (or) Higher National Diploma and/or Diploma in relevant engineering discipline from a recognized University. Certification in Nautical Science (maritime), Marine Logistics, Onshore & Offshore and Port Operations will be an added advantage.
• Minimum of eight to ten (8 to 10) years' experience in Onshore & Offshore capital projects logistics management and coordination.
• Excellent team building, coordination and team player capabilities.
• Ability to supervise multi-national and multi-cultural contractor workforce.
• Good IT and analytical skills, with ability to work well under pressure.
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
BH-MS0970
Bounty Hunter World
FLIGHT COORDINATOR
Posted 1 day ago
Job Viewed
Job Description
To coordinate, plan and schedule all helicopters (total of 40 operating daily) in support of Offshore Drilling, Production Stations and Halul with personnel and urgent cargo, and coordination of other aviation activity (e.g. rig move) for all oil companies operating offshore in the State of Qatar, considering the daily operational priories of each company and to monitor helicopter in order to maximise efficiency whilst ensuring at all times a safe operation.
Experience
• 5 years' experience in programming of supply vessels or helicopters or similar operation within the oil and gas industry.
• Fluent (level 6) in English both Verbal and Written
• Strong demonstrated understanding of safety risk associated with personnel and cargo movement
• Team player showing individual initiative, responsibility and integrity.
• Well organized with specific planning skills.
• Strong analytical skills.
• A knowledge of Helicopter and Support vessel operations and procedures
• To be competent with Windows MSword and Excel programs.
Qualifications
• Batchelor's Degree in a related field of study.