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Implementation Consultant

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Hexagon Asset Lifecycle Intelligence . Responsibilities

Manage setup, installation, configuration, and customization of technical solutions for clients. Work independently and collaborate with senior consultants on requirements gathering, application configuration, testing, and training. Coordinate with clients for access, data transfer, process documentation, and training. Test and troubleshoot installed systems, document issues, and escalate when necessary. Provide feedback for product and process improvements. Support clients on-site or remotely, and assist in training less experienced peers. Maintain adherence to service level objectives and support contracts. Interface with end users and partners for requirements, support, and feedback. Act as technical lead on projects, providing guidance. Identify additional product or service opportunities. Visit customer sites as needed, including locations outside Qatar. Education / Qualifications

Details not specified in the provided description. About Hexagon

Hexagon is a global leader in digital reality solutions, focusing on sensor, software, and autonomous technologies. The Asset Lifecycle Intelligence division helps clients optimize industrial facility design, construction, and operation for safety, profitability, and sustainability. Why work for Hexagon?

Hexagon offers a supportive environment that fosters innovation and inclusivity. Recognized for high engagement and inclusivity, the company values diversity and equal opportunity. Additional Information

Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development This job posting appears active and does not contain any expiration indications.

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**Job description**

**Position **:Implementation Consultant (Male)

**Reports to **:Team Leader

**Job Summary**

Under the supervision of the **Team Leader** the **Implementation Consultant **will be responsible for coordinating the installation, implementation and support of a point of sales and ERP system. This includes physically installing the POS, data migration, configuration, training the staff and managers on use of the product and upselling other pieces of our product suite that may benefit the owners in running their business

**Specific Responsibilities**
- Facilitate the implementation and support of Point of Sales systems and ERP
- Hardware installation - POS, printers, cashdrawers and other hardware devices that integrate with POS
- Provide onsite/offsite user training and support
- Identify gaps, issues and work around solution
- Acquiring sign off for training and implementation

**Professional Qualifications**:

- Experience working with ERP system is an advantag eng installation
- Experience working with ERP system is an advantage
- Open to travel (up to 100%)
- Ability to interact with and train a wide variety of stakeholder, ranging from restaurant managers and owners, to business executives and chefs
- Fluency in oral and written English

**Education**:
**Physical Requirements/Environment**
- 5 working days from Sunday to Thursday (Sometime support on weekends)
- Normal conditions of an office environment.
- Position requires flexibility and the capacity to deal with change until regional systems and standards are in place.

**Edit job**

Pending

**View public job page**

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking an Implementation Consultant.

In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently. Qualified Individuals will work closely with senior consultants in requirements gathering, application configuration, and application testing and training for our software.

Responsibilities

• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
• Tests and troubleshoots functionality of installed systems.
• Identifies and documents technical issues to be escalated to product and system integration teams for resolution.
• Provides feedback based on client experiences to product and professional services teams for product and process improvements.
• May work directly with clients on-site or provide project support remotely.
• Identify and redirect non-support items to the relevant department.
• Assist and train less experienced peers.
• Triage new and existing support items.
• Maintaining adherence to customer service level objectives and details / terms of client support contracts.
• Interfacing with the end users of the software, and with the partners who are reselling or configuring the software, for requirements gathering, training, technical support, feedback etc.
• May act as the technical lead on project implementations providing technical direction and guidance to the team.
• Identifies additional product/services opportunities in customer organization that can be delivered.
• Engineers must be prepared to visit customer plant locations during project execution. These site locations may be both within and outside of Qatar.

Education / Qualifications

Details about education and qualifications are not provided in the original description but should be included here.

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

#J-18808-Ljbffr

We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.

Responsibilities

• Implement and install solutions at customer's infrastructure platforms
• Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers
• Act positively and respond promptly to the customer's requests/tickets
• Prepare, review and ensure the accuracy of technical documentation
• Conduct Preventive / Corrective Maintenance visits
• Perform any other job-related duties related to work
  
  

Requirements

• Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field
• At least 2 years experience in a similar field
• Willing to travel and work extra hours when needed
• Experience in database engines (Oracle, MS-SQL, and PostgreSQL)
• Experience in operating systems (Linux and MS Windows)
• Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
• Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere)
• Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
• Knowledge in Directory Services (AD & LDAP)
• Excellent personal skills
• Professional effective communication, verbal and written
• Customer oriented mentality
• Details oriented and a team player
• Initiative and self-managed
• Time management and result oriented
  
  

Experience in one or more of the below is a plus:

• Experience in large enterprise environments with emphasis on payments, remittance solutions
• Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure
• Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies
• Knowledge of PKI Infrastructure and Certificate Authorities
• Knowledge of database engines (MySQL and NoSQL Databases)
• Knowledge of server and client operating systems (Linux Distros, MS Windows)
• Knowledge in Object Storage management
• Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak)
• Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM)

#J-18808-Ljbffr

We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.

Responsibilities

• Implement and install solutions at customer's infrastructure platforms.
• Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
• Act positively and respond promptly to the customer’s requests/tickets.
• Prepare, review and ensure the accuracy of technical documentation.
• Conduct Preventive / Corrective Maintenance visits.
• Perform any other job-related duties related to work.

Requirements

• Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
• At least 2 years experience in a similar field.
• Willing to travel and work extra hours when needed.
• Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
• Experience in operating systems (Linux and MS Windows).
• Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
• Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
• Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
• Knowledge in Directory Services (AD & LDAP).
• Excellent personal skills

• Professional effective communication, verbal and written
• Customer oriented mentality
• Details oriented and a team player
• Initiative and self-managed
• Time management and result oriented

Experience in one or more of the below is a plus:

• Experience in large enterprise environments with emphasis on payments, remittance solutions.
• Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
• Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
• Knowledge of PKI Infrastructure and Certificate Authorities.
• Knowledge of database engines (MySQL and NoSQL Databases).
• Knowledge of server and client operating systems (Linux Distros, MS Windows).
• Knowledge in Object Storage management.
• Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
• Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

#J-18808-Ljbffr

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking an Implementation Consultant. In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently. Qualified Individuals will work closely with senior consultants in requirements gathering, application configuration, and application testing and training for our software. Responsibilities

Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems. Identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide project support remotely. Identify and redirect non-support items to the relevant department. Assist and train less experienced peers. Triage new and existing support items. Maintaining adherence to customer service level objectives and details / terms of client support contracts. Interfacing with the end users of the software, and with the partners who are reselling or configuring the software, for requirements gathering, training, technical support, feedback etc. May act as the technical lead on project implementations providing technical direction and guidance to the team. Identifies additional product/services opportunities in customer organization that can be delivered. Engineers must be prepared to visit customer plant locations during project execution. These site locations may be both within and outside of Qatar. Education / Qualifications

Details about education and qualifications are not provided in the original description but should be included here. About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

#J-18808-Ljbffr

We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad) Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible) Knowledge in Directory Services (AD & LDAP). Excellent personal skills Professional effective communication, verbal and written Customer oriented mentality Details oriented and a team player Initiative and self-managed Time management and result oriented Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

#J-18808-Ljbffr

Job Title: Zoho People Specialist (1-2 Years Experience)
Location: Remote
Employment Type: Full-Time
About the Role:

We are seeking a proactive and client-focused Zoho People Specialist with 1-2 years of hands-on experience to join our growing team. The ideal candidate will have a strong understanding of Zoho People's features and capabilities and possess the ability to understand client requirements effortlessly, customize the platform, and provide ongoing support to ensure client success.

You will work closely with clients, internal teams, and other stakeholders to deliver tailor-made HRMS solutions using Zoho People, ensuring smooth implementation, configuration, and support throughout the project lifecycle.

Key Responsibilities:

• Engage with clients to understand business needs, pain points, and HR process requirements.

• Translate client requirements into functional configurations and customizations within Zoho People.

• Design, configure, and implement modules such as Onboarding, Leave Management, Attendance Tracking, Timesheets, Performance Management, Training Management, and others.

• Create and manage custom forms, workflows, reports, and automation to optimize client HR operations.

• Conduct requirement gathering sessions, product demonstrations, and training sessions for end-users.

• Provide technical and functional support post-implementation, including troubleshooting and resolving client issues.

• Coordinate with Zoho support teams when required for escalations or advanced troubleshooting.

• Continuously stay updated on Zoho People's new features, modules, and best practices to suggest improvements to clients.

• Prepare documentation, user manuals, and training materials for clients.

• Collaborate with internal project teams (sales, development, customer success) to ensure seamless project delivery.

  
  
  

Requirements

Skills and Qualifications:

• 1-2 years of experience working with Zoho People (implementation, customization, and support).

• Strong understanding of HR processes and workflows.

• Proficiency in form creation, workflow automation, blueprint configurations, approval processes, and integration setup.

• Ability to grasp client requirements quickly and translate them into practical solutions.

• Excellent problem-solving skills and a customer-first mindset.

• Good understanding of Zoho ecosystem (optional: Zoho Creator, Zoho CRM, Zoho Recruit, Zoho Analytics) is a plus.

• Strong communication and interpersonal skills, especially in client-facing roles.

• Basic knowledge of APIs, Deluge scripting, and third-party integrations (preferred but not mandatory).

• Organized, self-motivated, and able to manage multiple client projects simultaneously.

  
  

Preferred Qualifications:

• Zoho Certifications (if available) will be an added advantage.

• Experience working in a consulting environment or with multiple clients simultaneously is a plus.

  
  
  

Benefits

Why Join Us

• Opportunity to work on challenging and diverse client projects.

• Supportive, collaborative, and growth-focused work environment.

• Learning and certification support for Zoho tools and HR technologies.

• Clear career growth path into Senior Specialist / Project Lead roles.

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Location: Remote

Employment Type: Full-Time

About the Role:

We are seeking a proactive and client-focused Zoho People Specialist with 1–2 years of hands-on experience to join our growing team. The ideal candidate will have a strong understanding of Zoho People’s features and capabilities and possess the ability to understand client requirements effortlessly, customize the platform, and provide ongoing support to ensure client success.

You will work closely with clients, internal teams, and other stakeholders to deliver tailor-made HRMS solutions using Zoho People, ensuring smooth implementation, configuration, and support throughout the project lifecycle.

Key Responsibilities:

Engage with clients to understand business needs, pain points, and HR process requirements.

Translate client requirements into functional configurations and customizations within Zoho People.

Design, configure, and implement modules such as Onboarding, Leave Management, Attendance Tracking, Timesheets, Performance Management, Training Management, and others.

Create and manage custom forms, workflows, reports, and automation to optimize client HR operations.

Conduct requirement gathering sessions, product demonstrations, and training sessions for end-users.

Provide technical and functional support post-implementation, including troubleshooting and resolving client issues.

Coordinate with Zoho support teams when required for escalations or advanced troubleshooting.

Continuously stay updated on Zoho People’s new features, modules, and best practices to suggest improvements to clients.

Prepare documentation, user manuals, and training materials for clients.

Collaborate with internal project teams (sales, development, customer success) to ensure seamless project delivery.

Requirements Skills and Qualifications:

1–2 years of experience working with Zoho People (implementation, customization, and support).

Strong understanding of HR processes and workflows.

Proficiency in form creation, workflow automation, blueprint configurations, approval processes, and integration setup.

Ability to grasp client requirements quickly and translate them into practical solutions.

Excellent problem-solving skills and a customer-first mindset.

Good understanding of Zoho ecosystem (optional: Zoho Creator, Zoho CRM, Zoho Recruit, Zoho Analytics) is a plus.

Strong communication and interpersonal skills, especially in client-facing roles.

Basic knowledge of APIs, Deluge scripting, and third-party integrations (preferred but not mandatory).

Organized, self-motivated, and able to manage multiple client projects simultaneously.

Preferred Qualifications:

Zoho Certifications (if available) will be an added advantage.

Experience working in a consulting environment or with multiple clients simultaneously is a plus.

Why Join Us?

Opportunity to work on challenging and diverse client projects.

Supportive, collaborative, and growth-focused work environment.

Learning and certification support for Zoho tools and HR technologies.

Clear career growth path into Senior Specialist / Project Lead roles.

#J-18808-Ljbffr