6 IT Infrastructure Management jobs in Qatar

About the job Infrastructure Management Lead

Minimum Qualifications:

• Bachelor's degree in Computer Engineering/Science, Electronics Engineering, or any other appropriately relevant field.

12 years of progressive experience in Oil & Gas domain.

8 years of professional experience in architecture, data center and infrastructure services in an enterprise level environment.

3 years in similarly relevant mid-level management role with around the same team capacity and complexity of assigned tasks.

Job Specific Skills:

• Certifications in industry relative standards, frameworks and schools of practice.
• Excellent knowledge in maintaining effective working relationships with staff and clients; excellent people management skills.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Proven success in leading a similarly complex ICT infrastructure within same industry.
• Strong understanding of project management principles and requirements.
• Excellent knowledge and understanding of Information Technology industry, trends, architectures, integrations, operational security, and process computing.
• Excellent knowledge and understanding in data center and disaster recovery architecture design and operation.
• Excellent knowledge and understanding in hyper converged architecture, cloud technologies and virtualization.
• Excellent knowledge and understanding in backup and restore operations.
• Excellent knowledge and understanding in telecommunication technologies, networking design and product support services.
• Excellent knowledge and understanding of leading industry standards, frameworks, methodologies and best practices.
• Excellent knowledge and experience in data center architecture, disaster recovery design/solutions, in-country and out of country backup cloud solutions.
• Excellent knowledge and understanding of infrastructure cost optimization strategies, techniques and solutions.

Good knowledge and practice of team's coaching and mentoring

Key Responsibilities:

Identity & Authentication

• Manage and support:
• Active Directory (AD)
• DNS
• Microsoft DHCP
• AD Certificate Services
• Active Directory Federation Services (ADFS)
• Entra ID (formerly Azure AD) + Azure AD Connect
• Forefront Identity Manager (FIM)
• Windows Hello for Business
• Deploy and troubleshoot Group Policy Objects (GPOs)
• Add/remove DNS records, DHCP reservations, and certificates per IT staff requests
• Troubleshoot synchronization issues in Entra ID or FIM

Endpoint Security & Device Management

• Administer and troubleshoot:
• Trellix Endpoint Security (ENS)
• Microsoft Intune
• System Center Configuration Manager (SCCM)
• Microsoft Purview
• Troubleshoot failed deployments via Configuration Manager
• Deploy DAT/engine updates using ePolicy Orchestrator (ePO)
• Triage performance issues related to security policies or DAT updates
• Maintain and update Data Loss Prevention (DLP) policies
• Manage whitelist requests for DLP exceptions

Messaging & Collaboration

• Support and maintain:
• Microsoft Exchange Online
• Microsoft Teams
• OneDrive for Business
• Investigate mail-flow issues using Message Trace
• Troubleshoot Teams/Webex meeting join and quality issues using Call Quality Dashboard (CQD) and Call Analytics
• Validate and resolve issues with duplicate OneDrive data in the Preservation Hold Library

Remote Access

• Support and troubleshoot:
• Citrix Virtual Apps & Desktops
• Windows Terminal Services (Remote Desktop Services)
• Diagnose session launch issues using Citrix Director and Citrix Studio logs
• Respond to and resolve RDP connection failures

Cross-Cutting Operational Duties

• Track and coordinate patch management across all Windows systems
• Act as the queue manager for incidents, requests, and tasks
• Identify and propose process improvements
• Maintain and update documentation related to system architecture and configuration

Immediate Joiners

Job Type: Temporary

Contract length: 12 months

Pay: QAR11, QAR13,000.00 per month

Application Question(s):

• Do you have bachelor's degree in any Computer Science, Information Technology, Engineering, or Information

Systems discipline?

Education:

• Primary (Preferred)

Experience:

• enterprise Windows systems administration : 5 years (Preferred)
• handling Tier 2/3 escalations. : 2 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• QID (Preferred)

MicroTech is seeking a Global Command and Control Systems (GCCS) Systems Administrator Level II for the Combined Air Operations Center (CAOC) at Al Udeid AB, Qatar. The CAOC team provides technical support, O&M, and system administration tasks and activities for chat suite server clients and applications.

The candidate shall support the government technical personnel in the management, operation, maintenance, and administration of communications and IT systems in production, development, exercise, and training environments. Preventive, remedial, and corrective maintenance shall be performed to ensure systems are fully operational without degradation of service. Equipment shall be maintained as if it were providing service at all times.

• Perform technical support, O&M, and system administration tasks
• Install, patch, upgrade, tune, optimize, and repair hardware and software (including operating systems, applications, and databases)
• Maintain equipment and systems up to and including their demarcation points, coordinating with external entities during troubleshooting
• Update and maintain system/server configuration and connectivity documentation, publishing semi-annually
• Develop and submit a C2 Systems Administration Monthly Status Report

• 2+ years of administrative maintenance experience on GCCS servers at an AOC, SPO, or equivalent organization reviewed and approved by CO
• DoD 8140 IAT Level 2 (Security+) or higher
• Oracle Certified Associate (OCA), Oracle Certified Professional (OCP), Linux+, Red Hat Certified Systems Administrator (RHCSA), or equivalent certification
• Active Secret Clearance

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) providing IT and communications services. We focus on innovative solutions to increase productivity and reduce costs, with certifications including ISO 9001, ISO 2000, and ITIL. We offer competitive pay, excellent benefits, and a strong company culture dedicated to professional growth. Benefits include medical/dental/vision insurance, paid leave, 401k with employer matching, holidays, tuition assistance, and more.

MicroTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected classes.