187 IT Operator jobs in Qatar
Help Desk Technical Support
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Job Description
Summary
In this role, you will provide technical assistance, support, Maintenance to related of the computer
system, software and hardware, environment by analysing requirements, resolving problems,
installing hardware and software solutions and supporting the internal IT Helpdesk. You will be
responsible for administration and internal support.
Key Duties & Responsibilities
1.Candidate must know ITIL - ITSM framework process and experience
2.Provide helpdesk support and resolve problems to the end user's satisfaction
3.Monitor Service Desk for tickets assigned to the queue, process first in first out based on
priority, monitor, respond quickly and effectively. Via "Phone, Email and Chat"
4.Report issues to the Service Desk for escalation.
5.Follow the internal standard policy and procedure keep update all Documentation.
6.Utilize and maintain the helpdesk tracking software for Maintain inventory of all equipment,
hardware's, and software's licenses as well as must know end of life products
7.Assist with onboarding of new users.
8.Install, test, and configure new workstations devices peripheral equipment and software.
9.Perform timely workstation hardware devices and software upgrades as required.
10.Well knowledge experienced Windows clients & MAC clients, basic knowledge for Windows
servers and Linux.
11.Well knowledge experienced Office 365, products support for end users, Word, Excel,
PowerPoint, MS team, OneDrive, Visio, and Project mgmt.
12.Mail configures for end users, Outlook configure, domain users and no domain, users,
13.Require support for all types of Mobile, tab, iPad user's support, corporate email configure
& Wi-Fi setup.
14.Local & Network printer need to know how to setup.
15.Meeting room setup for conference & meeting. Well know conference software, like skype,
how to use smart TV etc.
16.IP phone configuration support
17.All Adobe products basic knowledge Adobe reader, Adobe creative cloud, flash plyer
18.Well knowledge Antivirus or End point
19.During offboard user data must Backup
20.CCTV mgmt.….
21.Well Understand network VLAN & Sub netting mask
22.Basic experience Java product knowledge
23.Multiple browser experience.
24.Whenever require as per emergency to late stay in office for assign task or pending work
need to complete.
25.Access control system need to know creating user and adding permission.
26.Well hands on experience how to use tools and troubleshooting, Training other staff
members on troubleshooting and diagnosing problems
27.Writing, editing, and revising training manuals for new and updated software and hardware
28.Requesting feedback and/or monitoring calls and other methods of correspondence to
improve training methods
29.Running reports to analyses common complaints and problems
Education Qualification.
- Educational certification bachelor's degree in computer sciences
- 3-5 Years of Experience
- Certification in the same filed (Preferable)
Help Desk Agent
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Responsibilities:
- Resolve customer issues with company products
- Answer other customer questions and offer them access to helpful resources
- Direct questions to the right department when needed
- Ensure customer satisfaction
- Manage all desk administrative duties
- Maintain accurate records of interactions with customers and recurring user problems
- Follow up with customers as needed to ensure any problems are resolved
Requirements:
- Immediate joiners required
- Arabic speaker will be an advantage
- Strong written and verbal communication skills
- Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
- Interpersonal skills that function to create connections and positive experiences for customers
- Technological skills specific to the company's products and trouble-shooting practices
- Patience with customers and ability to remain calm
- Organizational abilities
Job Type: Full-time
Application Question(s):
- What is your Salary expectation?
- Do you have a valid QID with NOC?
- If you are selected how soon you can join?
Education:
- Bachelor's (Preferred)
Experience:
- Help desk: 3 years (Preferred)
Help Desk Engineer
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We are looking for Helpdesk Engineer for Qatar location.
Nationality: Arabic
If you are available, please send your cv immediately.
Help Desk Engineer
- Able to use and support the services using client ticketing system (BMC remedy)
- Receive requests for technical support and service requests from the employees through the e-mail or the RMC system and provide 1st and 2nd level support over email and phone for Incidents and Services Requests related to Internet, equipment, network, infrastructure, user inquiries, etc.
- Analyze the problems and open incidents to provide permanent or temporary solution where possible.
- Conduct root cause analysis for the major or repeated incidents affecting the applications.
- Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete.
- Execute third party Respondent's recommendations to solve the problem.
- Follow-up with the technical support technicians and ensure that they perform the tasks assigned to them and distribute work among them to ensure obstacle-free work and smooth load.
- Provide technical support activities for desktops, laptops, printers and copiers, MFPs, etc.
- Provide remote technical support services when needed
- Troubleshoot, perform incident recovery, and fulfill urgent requests.
- Work with the various teams to follow up on any security events or issues and participate in consultations with other stakeholders when needed for tasks related to Business Analysis, System Analysis, etc.
- Develop the necessary guidelines, manuals, and material
- Transfer equipment as needed and ensure its operation and security.
- Provide user guidance and training to applications and produce the necessary reports as needed
- Document and log all call information according to the standard operating procedures and update the CMDB.
- Ensure that the initial response, ongoing communication and resolution times are within established SLAs.
- Schedule, test and apply the updates and patches as required, Support the Planned Maintenance and Downtime activities during the approved maintenance windows for production environments and implement Planned Maintenance/Downtime activities according to the approved maintenance windows.
- Move equipment as needed and ensure its operation and security.
Job Type: Full-time
Pay: QAR5, QAR7,000.00 per month
Experience:
- BMC remedy: 2 years (Preferred)
Operator
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We are urgently hiring experienced Bobcat Operator for immediate deployment. Candidate must hold a valid Third-Party Operator License, Qatar ID (QID), and passport.
- Operate Bobcat skid steer loaders to perform excavation, grading, leveling, and material movement tasks.
- Perform daily equipment checks, maintenance, and minor repairs to ensure safe and efficient operation.
- Follow instructions from site supervisors and engineers for assigned tasks.
- Comply with all company safety regulations and site rules.
- Transport equipment safely within job sites and between locations if required.
- Maintain cleanliness and proper use of assigned equipment.
- Assist with other tasks when equipment is not in use.
Requirement
- Valid Third-Party Bobcat Operator License (Ministry approved or equivalent).
- Valid QID (Qatar ID) with at least 3–6 months validity.
- Valid Passport with at least 6 months validity.
- Minimum 2–3 years of experience operating Bobcat machinery.
- Ability to operate in tight spaces and around people/equipment safely.
- Basic mechanical knowledge is a plus.
- Ability to communicate in English (basic level required).
- local Candidate only
Job Type: Full-time
operator
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- Loading and unloading equipment from vehicles used to transport it
- Inspecting equipment before and after use to ensure it's in good working order
- Driving or controlling heavy equipment to complete tasks at the construction site
- Monitoring performance and adjusting settings as required to perform tasks correctly
- Tracking scheduled maintenance of equipment and notifying their Supervisor if maintenance is past due
- Filling out performance records to report problems with equipment and track where and when it was used
- Cleaning equipment after use and disposing of any collected scraps or waste
- Completing minor repair work as needed
Job Type: Full-time
Pay: QAR1, QAR2,000.00 per month
Telecom Help Desk Agent
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To monitor, maintain, and support the telecom network infrastructure and services, ensuring maximum uptime, quick resolution of incidents, and proactive issue management. This role acts as the first point of contact for telecom-related issues, providing troubleshooting, escalation, and coordination with field teams and vendors.
Key Responsibilities
- Monitor network operations, alarms, and system performance on a 24x7 basis.
- Provide first-level support and troubleshooting for telecom and IT-related incidents.
- Respond to service requests, incidents, and maintenance activities via ticketing systems, phone, or email.
- Escalate issues to higher-level engineers or vendors when necessary, ensuring timely resolution.
- Perform routine checks, preventive maintenance, and health monitoring of telecom systems.
- Maintain accurate incident logs, reports, and documentation of technical issues and resolutions.
- Coordinate with field technicians and vendors for on-site support and repairs.
- Follow standard operating procedures (SOPs) and service-level agreements (SLAs).
- Support planned maintenance, upgrades, and testing activities.
- Ensure compliance with safety, security, and company policies.
Qualifications & Skills
- Bachelor's degree or diploma in Telecommunications, Computer Science, IT, or related field.
- 1–3 years of experience in NOC, help desk, or telecom/IT support (freshers with technical knowledge may be considered).
- Knowledge of telecom systems, IP networks, switches, routers, and monitoring tools.
- Familiarity with ticketing/help desk software and escalation processes.
- Strong problem-solving and analytical skills.
- Ability to work under pressure in a 24/7 environment (shift work required).
- Good communication and interpersonal skills.
Job Type: Full-time
Pay: From QAR2,000.00 per month
OPERATOR (CRUDE)
Posted 1 day ago
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Refinery and Chemical Plant units processes are technically complex and given the critical nature of unit operations means significant attention is required by the panel operator on a continuous basis during his duty hours for safe and efficient operation of Refinery and Chemical Plant as QP Refinery and hence assumes strategic importance in the State of Qatar.
The incumbent is required to work in rotating shifts; required to work extended hours as per work requirement.
Experience
- 7 Years of operations experience in relevant units of Refinery / Chemical Plant.
- 2 Years technical training or equivalent.
- G ood knowledge of basic arithmetic.
- S olid knowledge of DCS / Panel Operations.
- Hi g h level of concentration, anticipation, Surveillance / vigilance, and analysis skills.
- Firefighting/First Aid/BA/H 2 S training.
- G ood oral and reading knowledge of English.
Qualifications- Hi g her Secondary Certificate or Equivalent.
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OPERATOR (CONDENSATE)
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To operate and monitor assigned process units within the condensate refinery area, including Condensate Distillation Unit (CDU), Hydrotreaters, and Continuous Catalytic Reforming (CCR) Platformer to ensure safe, efficient, and continuous production. The Area Operator is responsible for maintaining operational integrity, responding to process deviations, and supporting the achievement of production targets while adhering to safety, environmental, and quality standards.
Experience
- Strong communication and teamwork abilities.
- Proficiency in speaking, reading and writing English, including report writing.
- High level of safety awareness and attention to detail.
- Ability to work under pressure and respond effectively to emergencies.
- Willingness to work in rotating shifts and outdoor field conditions.
Qualifications
Minimum 5 - 10 years of hands-on experience in refinery operations, specifically in Condensate Distillation Units, Hydrotreaters, and CCR Platformers. Proven experience in operating and troubleshooting process equipment such as pumps, compressors, heat exchangers, reactors, and control systems.
Technical Skills:
- Strong understanding of process flow diagrams (PFDs) and piping & instrumentation diagrams (P&IDs).
- Familiarity with Distributed Control Systems (DCS) and Programmable Logic Controllers (PLC).
- Knowledge of safety systems including HAZOP, LOTO, PTW, and emergency response procedures.
- Basic mechanical aptitude and troubleshooting skills.
operator (khatiyah)
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Primary Purpose of the Job:
Operate and adjust production facilities as directed by General Operator/ Senior Operator within designated limits to ensure maximum recovery/injection on assigned shift.
Required Experience and Skills:
- Minimum 4 years' experience in operating process plant in the oil or petrochemical industry.
Educational Qualifications:
- Completion of Secondary (12 years) education followed by 3 years formal technical training in process plant operations plus relevant short courses in safety, plant operations or equivalent. For nationals TAFE or equivalent.
- Good oral and reading and fair in written English.
BMS Operator
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Date: Sep 24, 2025
Location: QA
Company: Facilities Management and Maintenance
Main PurposeThe main role of the Technician is to perform preventive and corrective maintenance, to assist his team, and to support the improvement efforts in the department in order to increase the performance. Furthermore, to report any fault on the equipment to the Engineer, TO, STO.
Accountabilities- Do the PPM assigned correctly and on time.
- Perform corrective tasks and complete them on time.
- Ensure high quality of their work.
- Assist subcontractors to perform the work assigned to them.
- Report defects, issues, breakdowns, damages, etc., to the Fault Reporting Center or Engineer, TO, STO.
- Follow the duty roster.
- Report any spare part requirements and availability.
- Follow all instructions as given by the TO,STO, Engineers.
- Take care of the tools, test tools and equipment.
- Perform other related duties as assigned.
- Comply with the Company standards specifically related to personal hygiene, dress code and behaviour.
- Comply with health procedures, quality and in general all the relatives of HSEQ.
- Follow the rules and regulations from the client and from FMM's HSEQ Management System, which includes attending all training sessions you are invited to and by reading the documents provided to them.
- Escalate to their line manager any lack of proper equipment or tools for doing the work.
- Report any accident, incident, near miss or health event at work to their line manager.
- ITI Certificate/Diploma or equivalent
- Knowledge of regulations (e.g., OSHA, MSDS, NFPA, BS).
- Problem solving skills.
- Ability to work with tight deadlines and within constraints.
- Teamwork.