195 IT Services jobs in Qatar

Senior Managed Services Consultant

Sprinklr

Posted 20 days ago

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Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.


Learn more about our culture and how we make our employees happier through The Sprinklr Way.


Job Description

At Sprinklr, Senior Managed Services Consultants have both the technical knowledge as well as the business consulting acumen to work through complex use cases while understand the business and technology landscape to maximize the impact of Sprinklr’s Service offerings for our customers.


Managed Services is responsible for driving engagement of Sprinklr customers from a strategic, operational and delivery perspective. These responsibilities include the following :


  • Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform.


  • Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform


  • Proactively identify, document, and deliver in-platform solutions and optimizations aligned with customer use cases to maximize value realization of the Sprinklr platform.


  • Maintain intimate understanding of customer’s business to drive relevant, strategic and forward-thinking platform recommendations.


  • Maintain platform relevance in alignment with on-going shifts in industry and business needs.


  • Maintain the role of platform subject matter expert for both the customer and for internal account team partners.


  • Ensure that all customer end-users are trained, educated, and up to date on platform use, best practices, and functionality.


  • Provide oversight of any additional enablement of the software deployment in alignment with current architecture and future customer needs or business requirements.


  • Collaborate across internal account teams across Sales, Success, Product and Engineering with the shared goal of maintaining customer health, work to win new business and/or grow existing accounts.


  • Perform regular platform audits and identify opportunities for increased platform adoption and consumption, thus improving platform stickiness.


  • Deliver maximum value realization of Managed Services to drive retention and growth.


Who You Are & What Makes You Qualified:


  • Business-level fluency in Arabic and English is essential.


  • 3 - 5 years experience in managed services, professional services, implementation, or technology consulting within the CCaaS industry


  • 3 - 5 years Experience in Enterprise Software consulting and/or technical configuration.


  • Experience working on social media management software, customer engagement SAAS, CCaaS platforms are preferred.


  • Demonstrate experience and a passion for the social media technology universe.


  • Excellent communication and presentation skills.


Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.


We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.


We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.


EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.


Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.


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Senior Managed Services Consultant

Doha, Doha Sprinklr

Posted 20 days ago

Job Viewed

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Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

At Sprinklr, Senior Managed Services Consultants have both the technical knowledge as well as the business consulting acumen to work through complex use cases while understand the business and technology landscape to maximize the impact of Sprinklr’s Service offerings for our customers.

Managed Services is responsible for driving engagement of Sprinklr customers from a strategic, operational and delivery perspective.

These responsibilities include the following :

Hands-on configuration to help customers achieve positive business outcomes using the Sprinklr platform.

Work directly with customers around full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform

Proactively identify, document, and deliver in-platform solutions and optimizations aligned with customer use cases to maximize value realization of the Sprinklr platform.

Maintain intimate understanding of customer’s business to drive relevant, strategic and forward-thinking platform

recommendations.

Maintain platform relevance in alignment with on-going shifts in industry and business needs.

Maintain the role of platform subject matter expert for both the customer and for internal account team partners.

Ensure that all customer end-users are trained, educated, and up to date on platform use, best practices, and functionality.

Provide oversight of any additional enablement of the software deployment in alignment with current architecture and future customer needs or business requirements.

Collaborate across internal account teams across Sales, Success, Product and Engineering with the shared goal of maintaining customer health, work to win new business and/or grow existing

accounts.

Perform regular platform audits and identify opportunities for increased platform adoption and consumption, thus improving platform stickiness.

Deliver maximum value realization of Managed Services to drive retention and growth.

Who You Are & What Makes You Qualified:

Business-level fluency in Arabic and English is essential.

3 - 5 years experience in managed services, professional services, implementation, or technology consulting within the CCaaS industry

3 - 5 years Experience in Enterprise Software consulting and/or technical configuration.

Experience working on social media management software, customer engagement SAAS, CCaaS platforms are preferred.

Demonstrate experience and a passion for the social media technology universe.

Excellent communication and presentation skills.

Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to

browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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Expeditor – Services

Doha, Doha Arab Solutions

Posted 10 days ago

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Job Description

Job Overview

Job Title: Expeditor – Services

Department: Shipyard (Stores & Supply Chain)

Location: Mesaieed – Shipyard – 6 Days

To support the preparation and review of Purchase Requisitions (PRs) for materials, equipment, tools, and contractor/subcontractor services required for Shipyard operations. The role involves technical review of quotations, supplier coordination, and ensuring timely procurement and delivery of items/services.

Reporting Relationships
  • Reports to: Operation Manager
  • Direct Reports: None
Key Responsibilities
  • Review PRs (Capex, Opex, and stock material) for technical compliance.
  • Verify approvals before forwarding PRs to Procurement.
  • Review compliance of supplier quotations with PR specifications.
  • Liaise with requesters and production teams on technical specifications.
  • Maintain and update procurement tracking files and records.
  • Coordinate with suppliers to resolve service delays and invoice issues.
  • Support production/operations with external services to ensure safe and efficient yard operations.
  • Verify manpower and equipment hire invoices with supporting documents.
  • Build strong relationships with internal stakeholders and suppliers.
  • Perform other duties as assigned by Management.
Qualifications & Skills
  • Graduate in Mechanical Engineering.
  • At least 3 years of experience in procurement related to ship repair activities.
  • Proven ability to manage the full procurement cycle, from receiving/reviewing PRs to verifying invoices.
  • Supply chain experience in ship repair or related field.
  • Technical knowledge in ship repair activities.
  • Geographic experience in Gulf countries (preferred).
  • Proficient in MS Office and Oracle applications.
  • Fluent in written and spoken English.

Keywords: procurement, opex, ship repair, oracle application, prs, supply chain

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Foreman (Services)

Nakilat

Posted 20 days ago

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Job Description

Reporting structure

Reports To: Head of Services

Direct Reports: Supervisor

Overview

Job Summary and Purpose: Oversee and coordinate the provision of essential temporary services to vessels and Projects during maintenance, repair, or docking operations, including the management of the installation and maintenance of temporary power connections, cooling/Ballast water hoses, and ventilation systems, to ensure that all services are delivered safely, efficiently, and in compliance with operational standards and maritime regulations.

Accountabilities
  1. Supervise the setup and disconnection of temporary electrical power systems for vessels to ensure proper grounding, load balancing, and safety compliance through coordination with electrical teams to troubleshoot and maintain power systems.
  2. Monitor and control the installation of temporary cooling water hoses to support onboard system, including flow rates, pressure levels, and hose integrity, to ensure connections are secure and leak-free.
  3. Oversee the deployment of temporary ventilation systems in confined or enclosed spaces by maintaining and inspecting ventilation equipment and connections regularly to ensure adequate airflow and air quality for safe working conditions.
  4. Lead a team of technicians and service personnel by allocating tasks and controlling the attendance and discipline of the workers under his supervision, monitoring progress, and liaising with Project managers, vessel engineers, dock supervisors, and safety officers to ensure timely completion of service setups.
  5. Enforce safety protocols by conducting risk assessments, implementing corrective actions as needed, and maintaining documentation for inspections, permits, and service records, to ensure all services comply with maritime and industrial standards.
  6. Monitor and manage inventory of hoses, cables, connectors, and ventilation units to ensure equipment is maintained, tested, and ready for deployment.
  7. Register the activities and Manpower in the logbook and provide a daily report to the Head of Services.
  8. Ensure compliance with quality management procedures and controls to deliver high-quality services and products.
  9. Requisite and inspect tools, equipment, materials, and workplace conditions to ensure that care of the tools and good housekeeping is maintained at the workplace.
  10. Promote safe working methods and prevent accidents to ensure that all safety procedures and regulations are complied with.
  11. Perform any other assigned duties and responsibilities.
  12. Employees should prioritize the well-being of themselves and their colleagues while maintaining a safe and healthy work environment. Adhere to all health & safety protocols, participate in wellbeing & wellness programs, and promptly report any concerns regarding the wellbeing of oneself & others in order to foster a culture of best practice.
Competencies
  • Achievement Oriented
  • Collaboration & Teamwork
  • Customer Centricity
  • Drive Vision
  • Empower & Nurture Talent
  • Interactive Communication
  • Solution Oriented
Key Result Areas
  • Execution of services and maintenance strategy (the processes and work)
  • Timely, quality, and effective service provisions
  • Safety-zero harm
Interactions and Working Relations

Internal: Workers & Supervisors

Purpose: Complete assigned work in accordance with the trade discipline and the work critical path activity.

External: Client & Sub-contractors

Purpose: To cultivate safe work behaviors by identifying hazard at the workplace, risk assessment and control measures

Financial Authorities

• As per TOFA.

Qualifications, Experience and Job Skills

Qualifications:

  • Diploma/Engineering or equivalent in electrical, mechanical, or marine engineering

Experience:

  • Minimum 5 years of hands-on experience in marine vessel support services, shipyard operations, or industrial maintenance environments.
  • Proven track record of managing temporary service setups, including electrical, mechanical, and fluid systems
  • Extensive experience in installing, operating, and troubleshooting temporary electrical power connections for vessels.
  • Familiarity with marine-grade electrical equipment, load distribution, grounding, and safety protocols

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Cabin Services

QAR120000 - QAR180000 Y Qatar Airways

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Job Description

Job title

Cabin Services - Talent Acquisition Onboarding Manager (Qatarisation)

Ref #

Location

Qatar - Doha

Job family

Cabin Crew & Cabin Services

  • Closing date: 08-Oct-2025

*About The Job *
As Talent Acquisition Onboarding Manager under Cabin Services,

  • You will be responsible for providing team leadership, case management support and management of key stakeholders to ensure the continuation of the Cabin Crew Onboarding team operations.
  • You will be accountable for planning and delivery of recruitment onboarding activities and candidate services to ensure timely onboarding of Cabin Crew.
  • You will implement standard operating procedures with minimal process variation between sections within Cabin Crew recruitment, while establishing standards for managing and documenting candidate related data.
  • You will act as the primary management and escalation point of contact for day-to-day activities whist driving the delivery of the manpower requirement and candidate experience.
  • In addition, you will ensure that recruitment has the right processes and tools to deliver its objectives as efficiently and effectively as possible, through recruitment change projects and required operational support.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible

Qualifications
About You
We are looking for a passionate and experienced professional to join our Talent Acquisition team.

The Ideal Candidate Should Possess The Following:

  • High School Qualification / Vocational Qualification / Diploma or Equivalent with Minimum 7 years of job-related experience or Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience in cabin crew recruitment or volume recruitment.
  • Relationship and team building, have strong business awareness, and effective problem-solving skills to troubleshoot any issues that may arise in matters related to recruitment and onboarding.
  • Proven success at developing, mentoring and managing high performing teams.
  • Able to positively influence at all levels of an organization, and to develop valued relationships.
  • Experience of demonstrating accountability in managing effective working relationships.
  • Excellent Communication skills.
  • Proficiency in MS office.
  • Able to demonstrate positive stakeholder engagement across different function.
  • Managerial skills - Ability to delegate work, set clear direction and manage workflow.
  • Strong mentoring and coaching skills. Ability to train and develop subordinate's skills.
  • Ability to foster teamwork among team members.

*About Qatar Airways Group *
Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 8 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022 and 2024.

In 2024, Qatar Airways was awarded 'Airline of the Year', 'World's Best Business Class', 'World's Best Business Airline Lounge' and 'Best Airline in the Middle East'.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the 'World's Best Airport', as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the 'Best Airport in the Middle East' accolade for 10 consecutive years, as well as 'World's Best Airport Shopping' for the second year in a row.

*How To Apply *
If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

*About Qatar Airways Group *
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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Visas & Services

QAR20000 - QAR30000 Y United Q Transaction Clearance Services Company

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Job Description

Job Title: Public Relations Officer (PRO) & Visa Processing Officer

Description: We are looking for a candidate with experience in handling government transactions in Qatar and completing visa applications for European countries. Must have previous experience, fluency in Arabic & English, and a valid driving license or own a car.

المسمى الوظيفي: موظف علاقات عامة (PRO) ومسؤول معاملات التأشيرات

الوصف: مطلوب موظف لديه خبرة في تخليص المعاملات الحكومية في قطر وتعبئة نماذج التأشيرات لجميع دول أوروبا. يشترط خبرة سابقة، إجادة العربية والإنجليزية، وأن يكون لديه سيارة أو رخصة قيادة سارية.

Job Type: Full-time

Pay: QAR2, QAR2,500.00 per month

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Cabin Services

QAR120000 - QAR240000 Y Qatar Airways

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Job Description

Job title

Cabin Services - Cabin Safety Specialist - Standards & Procedures (Quality)

Ref #

Location

Qatar - Doha

Job family

Cabin Crew & Cabin Services

  • Closing date: 04-Sep-2025

About The Role

  • As a Cabin Safety Specialist – Standards and Procedure, you will manage the development of Cabin Safety/Security standards and procedures in order to meet departmental and third party requirements in compliance with national and international regulations and standards, and alignment with best practices.
  • You will review and evaluate manuals and safety documentations used in operations onboard Qatar Airways aircraft.
  • Additionally, you will manage Safety related communications with Cabin Crew, organize and oversee the Cabin Safety launch procedures and processes for future or new aircraft types joining the Qatar Airways fleet ensuring compliance with Standard Operating Procedures.
  • You will also actively prepare for and participate in all relevant national and international audits conducted by local/foreign bodies, liaise with Flight Operations for any procedures that may affect OM-Part A and ensure mandatory requirements are highlighted and established within specified time frame and perform other department duties related to your position.
  • You will maintain a valid flying license to operate on flights as a Cabin Crew member to assess procedures and ensure compliance to safety standards.
Qualifications

About You

To be successful in this position, you must have the following:

  • Minimum a Bachelor's Degree with 4 years of job-related experience OR a High School Certificate with a minimum of 5 years of job-related experience
  • Minimum 5 years' experience in airline operations as a Cabin Safety Instructor.
  • Experience in auditing and analysis of cabin safety data related to incidents and accidents is preferred.
  • Excellent knowledge of Aviation Safety and Aircraft Systems.
  • Working knowledge of Cabin Safety Standards and safe operation practices.
  • Working knowledge of the QCAR Air Ops and IOSA requirements.
  • Project management skills and knowledge. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to work effectively with diverse teams such as Engineering, Flight Ops, Ground Services, PDD, etc
  • Ability to communicate technical information to non-technical audiences
  • Excellent command of the English language (in both verbal and written expression)

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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Office Services

QAR90000 - QAR120000 Y PwC Middle East Enterprise Solutions

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Job Description

Description
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Internal Firm Services - Other

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

Roles And Responsibilities

  • Ensures the smooth operation of the office, by coordinating
  • administrative support across the office and ensures that the office is
  • supported in an efficient and effective manner. Responsible for
  • procurement of office supplies. Oversight of office help, drivers and reception.

Financial

  • Adhere to the allocated budget for the Office Services function
  • Propose costs saving solutions as appropriate
  • Work with procurement with regards to office needs (supplies, consumables)
  • Prepare purchase orders for all office management supplies, rent, utilities and service charges
  • Customer
  • In line with Procurement guidelines, provide office services supplies
  • Coordinate local events, office events with close liaison with the
  • Office Manager
  • Coordinate printing and binding requests
  • Facilitate New Hire on-boarding process via coordination inductions and other matters with HR
  • Notify HC, IT and receptionist of new hires/departures, and
  • provide/remove security passes and access to office as appropriate
  • Handles and reports ad-hoc issues arising
  • Acts as an interface between administrative staff and management
  • Manage external archiving if relevant
  • Manage seating, storage and parking allocations
  • Oversee couriers and post room

Internal Process

  • Manage Office administrator assignment and conflict
  • Adhere to policies and procedures set by management
  • Coordinate driver schedules, reviews timesheets and manages leave
  • Coordinate office administrator schedules, reviews timesheets and
  • manages leave
  • Coordinate receptionist schedules, reviews timesheets and manages
  • leave
  • Manage maintenance, repairs
  • Manage cleaners and other outsourced services
  • Liaise with office landlord
  • Fire safety warden and business resilience liaison
  • Manage local office petty cash
  • Learning and Growth
  • Follow up closely on the daily operation of junior staff to ensure
  • support for office operation is being well-maintained and provided
  • fairly to all office users
  • Standardise and improve efficiency of internal office management
  • processes
  • Assist the Office Manager in recruiting and deploying junior admin
  • staff (receptionist, office assistants, drivers, etc. according to local
  • needs)
  • Training new office management team members
  • Performance management of direct reports
  • Act as a key resource and liaison to other functional areas of the
  • business, building cross-functional relationships as needed

Education

  • Bachelor's degree required

Language

  • Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience

  • 5+ years experience of providing office services in a professional
  • services environment, or equivalent internal experience

Specific Skills

  • Experience with a professional services firm preferred
  • Prior people management/team lead experience preferred
  • Knowledge and Skills
  • Extensive knowledge of associated computer software (e.g. Microsoft
  • Office '97 especially Word, PowerPoint, Excel, etc.)
  • Ability to identify problems and resolve them
  • Ability to make decisions without prior reference
  • Clear and concise communications at all levels
  • Strong managerial presence
  • Ability to work accurately

Education
(if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:

Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Creativity, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Embracing Change, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling {+ 61 more}

Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Job Posting End Date

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Guest Services

QAR40000 - QAR60000 Y Mandarin Oriental

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Job Description

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

As Guest Services Agent
, you will be responsible for the following duties:

  • Greet, check-in, and escort guests promptly to their rooms
  • Address special guest preferences recorded in guest history profiles
  • Handle cash drawer properly as outlined in the MODOH Controller's Policy
  • Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct
  • Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience
  • Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
  • Print and drop cash out, adjustment slips, paid out voucher, and bank count reports
  • Communicate clearly with the Night Duty Manager and Accounting Department
  • Establish a good working knowledge of the Hotel outlets and products

As Guest Services Agent, We Expect From You

  • Friendly, enthusiastic, passionate, Sociable
  • Engaging, Genuine, Organised
  • Minimum of 1 year of Front Office experience
  • Minimum 2 years of experience working in a 5-star hotel environment
  • Previous experience working in the Middle East Region is an advantage
  • Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  • A competitive salary and benefits packages
  • Transportation and Housing provided
  • Relocation and Vacation Tickets

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Cabin Services

QAR104000 - QAR130878 Y Qatar Airways

Posted today

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Job Description

Job title

Cabin Services - Manager Cabin Crew

Ref #

JP

Location

Qatar - Doha

Job family

Cabin Crew & Cabin Services

  • Closing date: 22-Sep-2025

About Your Job

As Manager Cabin Crew, you will lead a team of Performance Managers to develop, manage, evaluate the performance of Cabin Crew in line with Company objectives. You will provide essential strategic support to Senior Management to identify, implement and analyze initiatives and processes to meet and exceed departmental objectives.

Your specific tasks include:

  • Lead a team of Performance Managers accountable for the performance of Cabin Crew onboard and provide coaching when required.
  • Ensure inflight safety and service standards are consistently represented.
  • Manage Cabin Crew performance levels ensuring decorum is maintained in accordance with Company standards.
  • Evaluate and assist with the development of in-flight services, safety procedures and product enhancements to support business objectives.
  • Provide coaching and guidance to Cabin Crew to support them to meet their defined Key Performance Indicators and fulfill career progression.
  • Liaise with relevant stakeholders to assess training needs and propose trainings as required.
  • Determine appropriate selection criteria for prospective Cabin Crew and strategize manpower development for Cabin Crew.
  • Establish Key Performance Indicators ensuring that they are appropriately implemented and communicated to all Crew.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications

About You

  • Bachelor's Degree with minimum 8 years of job-related experience is required
  • An ideal candidate should have at least 8-9 years experience in a Cabin Services Supervisory role or similar of which at least 2 years as Manager.
  • A degree in Public Relations, Performance Management or a related field from an internationally recognized institution is preferred.
  • Experience working as a Cabin Crew Performance Manager and flying as Cabin Crew in a legacy airline would be an advantage.
  • You must have a strong command of the English language and Business Communication skills.
  • You should have excellent people management and leadership skills with the ability to delegate work, set clear directions and manage workflow; strong mentoring/coaching skills to motivate the team and achieve outstanding results.
  • You should have strong analytical and problem-solving skills with the ability to use logic and reasoning in identifying as well as approaching problems.
  • You must have a high level of ethical standards, attention to detail, good judgement and decision-making skills.
  • You must be willing to relocate to Doha.

About Qatar Airways Group

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 9 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024 and 2025.

In 2025, Qatar Airways was awarded 'Airline of the Year', 'World's Best Business Class', 'World's Best Business Class Airline Lounge' and 'Best Airline in the Middle East'.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the 'World's Best Airport', as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the 'Best Airport in the Middle East' accolade for 10 consecutive years, as well as 'World's Best Airport Shopping' for the second year in a row.

How to apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form. This is a permanent position based in Doha, Qatar.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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