68 IT Support Manager jobs in Qatar

Job Description-
Role- Java Production support Manager

Must have Skills- Agile, Project Management , Java Production support L2

We are seeking an experienced Project Manager to join our team. As a Project Manager, you will be responsible for overseeing and managing the development and delivery of projects using Agile methodology. The ideal candidate should have at least 10 years of experience in project management, with a strong understanding of Agile principles and practices. In addition, the candidate should have a strong background in Java development, change/release management, L2-oncall support, and production support. The main focus of this role will be handling Tier-0 Digital applications, so experience in this area is highly preferred. This is a full-time position and the work mode will be from the client office. If you have a passion for project management and are looking for a challenging and rewarding role, we would love to hear from you.

Role - Java Production Support manager

Location - Doha, Qatar

Experience Req Years

Duration - FTE

Detailed Job Description

Must Have:
Agile, Project Management

Required candidate with good project management, Java, change/release management, L2-oncall support, and production support experience to handle Tier-0 Digital application.

Role : IT Technical Support

Arabic Speakers

5+ yrs Exp

Qatar location

Job Requirements and Qualifications

1. ITIL Foundation

2. MCSE / MCITP

3. 1. Certification in Cisco is preferred

4. Min 5 years professional exp in IT Domain, Hardware, Software, anf Troubleshooting or related fields is preferred.

5. Respond to end users service calls/ requests in a timely manner

6. Install, configure, Diagnose and troubleshoot support issues relatedto end user hardware euipment ( PCs, Wirkstation, MAC, Laptop, Printers Scanners, Photocopies, IP Telephony, Mobile Devices : Blackberry, IPhone, IPad ) and Software.

7. Setup, configure and maintain users and functional accounts, distribution groups and handling password issues.

8. Prepare reports bout technical problem and general relevant to the job and submit it to superiors.

9. In depth exp using SCCM.

10 . Exp in Shavlik patching tool

1. Exp in VB-Scripting and PowerShell Scripting

2. Reseraches for new Technology and solutions that can be applied in beIN Sport to improve our level of support and Research the marketplace for the best IT equipment.

3. Coach and train new employees within the section.1

4. Mange/ Assist in projects related to IT Client services section

5. Privide Technical support services to cover inside and outside the country

6. Contact third party vendors foe hardware/ Software maintanance and material requistion.

JOB DESCRIPTION

Senior Administrator-IT Admin Assistant

EXPERIENCE:

10+ years in an IT management position

QNL is seeking a highly organized and efficient Administrative Assistant to provide essential support to the IT department. The successful candidate will play a crucial role in assisting the IT leadership team with various administrative tasks, primarily focused on procurement processes, documentation, meeting coordination, and reporting.

ROLES & RESPONSIBILITIES:

Assist in the procurement process by submitting Purchase Requisitions (PRs) and following up on procurement requests.

Maintain a comprehensive list of Purchase Orders (POS) and contractual agreements.

Collaborate with QNL Procurement, QFIT, and Finance departments to ensure all paperwork is accurately and promptly finalized.

Ensure that all necessary documents for procurement are prepared and organized in accordance

with established processes and procedures.

Provide the IT team with required reports, data, and information as needed.

Manage and handle meeting requests, scheduling, and logistics between the IT department and other departments.

Coordinate internal and external meetings, ensuring that all participants are informed and well-prepared.

Record and maintain accurate meeting minutes during departmental meetings.

Distribute meeting minutes and ensure that action items are tracked and followed up upon.

Assist in project management by organizing project files, tracking progress, and updating project documentation.

Provide basic technical support, troubleshoot issues, and assist in setting up equipment for meetings and presentations.

Ensure the security and confidentiality of sensitive information and documents. Handle ad-hoc tasks and special projects as assigned by the IT leadership team.

SKILLS & COMPETENCIES:

Experience in administrative support roles, preferably in an IT or technology environment. Proficient in using office software and applications, including Microsoft Office Suite.

Strong organizational and time-management skills.

Excellent communication and interpersonal skills.

Ability to work independently, multitask, and manage priorities effectively.

Attention to detail and a commitment to maintaining confidentiality.

Familiarity with procurement processes is an advantage but not mandatory.

Bilingual proficiency in Arabic and English is an essential qualification for this role to facilitate effective communication and support the department's needs.

Job Description – IT Specialist

Position Overview

We are seeking a highly skilled and experienced
IT Specialist
with over 10 years of expertise in managing, supporting, and securing IT infrastructure and applications. The IT Specialist will be responsible for overseeing system administration, network management, cybersecurity, and user support to ensure the organization's IT environment operates efficiently, securely, and reliably. The role requires strong technical knowledge, hands-on troubleshooting skills, and the ability to design and implement IT solutions that align with business objectives.

Key Responsibilities

IT Infrastructure Management

• Administer and maintain servers, networks, storage systems, and databases (Windows, Linux, cloud platforms).
• Manage Active Directory, DNS, DHCP, Group Policies, email systems, and user provisioning.
• Oversee installation, configuration, and upgrades of hardware, software, and operating systems.

Network & Security Administration

• Monitor and manage firewalls, VPNs, intrusion detection/prevention systems, and endpoint security.
• Ensure compliance with cybersecurity standards and implement data protection measures.
• Conduct periodic vulnerability assessments and risk mitigation activities.

Cloud & Virtualization

• Manage cloud services (Azure, AWS, Oracle Cloud, or equivalent) including VMs, storage, and networking.
• Administer virtualization platforms (VMware/Hyper-V), ensuring high availability and performance.
• Implement and maintain backup, disaster recovery, and business continuity plans.

Technical Support & Troubleshooting

• Provide Tier-3 support to resolve complex IT issues.
• Assist end-users with technical problems, ensuring minimal downtime.
• Document IT procedures, troubleshooting guides, and system configurations.

Project Management & Development

• Lead IT projects including system migrations, upgrades, and new technology implementations.
• Collaborate with cross-functional teams to align IT solutions with business requirements.
• Evaluate emerging technologies and recommend innovative solutions to improve efficiency.

Compliance & Reporting

• Ensure IT systems adhere to organizational policies, security frameworks, and regulatory compliance.
• Prepare reports on IT performance, security posture, and incident response.
• Maintain asset inventory, software licensing, and IT documentation.

Qualifications & Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• 10+ years of experience
  in IT systems administration, infrastructure, and support.
• Professional certifications such as
  MCSE, Azure Administrator, CCNA/CCNP, VMware Certified Professional, ITIL, or CISSP
  are highly desirable.
• Strong knowledge of networking, cloud computing, virtualization, databases, and enterprise applications.
• Experience in
  cybersecurity, backup & recovery, and system monitoring tools
  .
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and interpersonal skills with the ability to support both technical and non-technical users.

Key Skills

• IT Infrastructure & Systems Administration
• Networking (LAN/WAN, Firewalls, VPNs)
• Cloud Platforms (Azure, AWS, Oracle)
• Virtualization (VMware, Hyper-V)
• Active Directory & Microsoft 365 Administration
• Cybersecurity & Data Protection
• Backup & Disaster Recovery
• IT Project Management
• Technical Support & Troubleshooting
• ITIL & Compliance Knowledge

Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Officer your role will include key responsibilities such as-

• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as a primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
• Respond to all users request and provide them with adequate support

Skills
Education, Qualifications & Experiences
You should ideally have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

Additional Information

Job Number

Job CategoryInformation Technology

LocationLe Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2-4 years experience in the Information Technology or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area.

Preferred:

• System-related professional certifications desired.

CORE WORK ACTIVITIES

Managing Technology Needs within Budget Targets

• Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.

• Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies.

• Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties.

• Conducts periodic inventories of applications and hardware; prepares reports as requested.

• Confirms that technology assets are secured.

• Complies with technology-related vendor contracts.

Building and Sustaining Relationships with Customers

• Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.

• Provides customer service to associates at dedicated property/properties.

• Responds to inquiries from customers/vendors/peer group.

• Provides detailed status reports as requested.

Verifying Client Technology Needs are Met

• Assists in disaster recovery and business continuity as it relates to technology.

• Provides technical guidance.

• Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes.

• Supports guest and associate internet access requirements.

• Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources.

• Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network.

• Moves/adds/changes PCs/peripherals; migrating data when necessary.

• Performs routine desktop backup as scheduled or directed.

• Provides end-user support.

• Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place.

• Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.

• Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.

• Pulls through support for corporate, regional and property initiatives.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Information Technology Manager you are responsible to monitor the operation of all computer hardware installation and maintenance and your role will include key responsibilities such as-

• Serve as primary contact for all servicing of computer PC hardware
• Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts
• Maintain a sufficient inventory of computer related supplies
• Maintain a log of all computer hardware and a log of all services calls on computer hardware
• Manage the configuration records, programme files and data files on the computer system
• Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions
• Install and test corporate approved programme changes to the hotel computer systems
• Investigate and report software problems to the vendor, or MIS regional, area or corporate office
• Train selected hotel employees to take on major responsibilities of system managing in his absence
• Maintain technical and user documentation, system reports and newsletters
• Complete and distribute a monthly activities report to Corporate Vice President - Information Technology

Skills
Education, Qualifications & Experiences
You should have a degree in the information technology field and previous experiences in a similar role along with a proven knowledge on all IT related sectors. An excellent command of English and the ability to design networks and provide technical leads are essential.

Knowledge & Competencies
The ideal candidate will be dynamic, well qualified, with a high level of motivation and enthusiasm and the ability to adapt to unpredictable events. You are pro-active, reliable and deliver accurate and timely performance and should possess following competencies-

Understanding the Business

Influencing Outcomes

Planning for Business

Team Building

Valuing Diversity

Leading People

Adaptability

Drive for Results

Customer Focus

Managing Operations

Company Description

Al Tawfeeq & Partners Contracting, established in Qatar in 1955, has played a significant role in the country's development through major construction and infrastructure projects.

Role Description

This is a full-time on-site role for an Information Technology Technician located in the Doha Metropolitan Area. The Information Technology Technician will be responsible for day-to-day tasks such as troubleshooting technical issues, providing technical support, addressing customer service inquiries, and delivering training sessions. The role also includes maintaining the company's IT infrastructure and ensuring all systems run smoothly and efficiently.

Qualifications

• Troubleshooting, Technical Support, and Information Technology skills
• Customer Service skills and experience
• Experience in delivering training sessions
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently as well as in a team environment
• Bachelor's degree in Information Technology, Computer Science, or related field
• Relevant certifications such as CompTIA A+, Network+, or equivalent are a plus